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pwcom.co.uk CE Social Media Forum, London – 30 March 2011 © pwcom.co.uk Ltd, 2011 Getting Social or “How the construction sector is adopting social media” Paul Wilkinson (pwcom.co.uk)

Getting social - or - How the construction sector has adopted social media

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Presentation given at Constructing Excellence Social Media Forum, in London, on 30 March 2011. A quick overview of the Web 2.0 world, why it's increasingly important to construction businesses, and what platforms are being used.

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Page 1: Getting social - or - How the construction sector has adopted social media

pwcom.co.uk

CE Social Media Forum, London – 30 March 2011

© pwcom.co.uk Ltd, 2011

Getting Socialor

“How the construction sector is adopting social media”

Paul Wilkinson(pwcom.co.uk)

Page 2: Getting social - or - How the construction sector has adopted social media

pwcom.co.uk

© pwcom.co.uk Ltd, 2011

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 3: Getting social - or - How the construction sector has adopted social media

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• Who am I?• Pre-web and Web 1.0• Web 2.0

– What is Web 2.0 – a lightning tour– What’s changing? Why does Web 2.0 matter?– Web 2.0 – putting it all together

• Getting social? = what this workshop is all about!

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 4: Getting social - or - How the construction sector has adopted social media

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Who am I?• worked in construction industry since 1987

– in-house: Halcrow, Tarmac, BIW– current/recent clients: 4Projects, BIW,

Constructing Excellence, Earthshine, Slider Studio, tCn, Vertice, Woobius

• author of book on construction collaboration technologies

• Wikipedia (2003), blog (2005),

Twitter (2008)

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 5: Getting social - or - How the construction sector has adopted social media

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Web 2.0 - Definitions:

• the use of web technologies and web design to enhance creativity, information sharing and collaboration among users.

• “People having conversations online”

• “globally distributed, near instant, person to person conversations”

(Sources:Wikipedia; Kaizo; Euan Semple)

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 6: Getting social - or - How the construction sector has adopted social media

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WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 7: Getting social - or - How the construction sector has adopted social media

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(Source: Role of Social Media in Commercial PropertyRICS 2009 – Remit Consulting)

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 8: Getting social - or - How the construction sector has adopted social media

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• Discussion forums

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 9: Getting social - or - How the construction sector has adopted social media

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• Wikis– open – Wikipedia– organisation –

RIBApedia– Internal

• Fielden Clegg Bradley

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 10: Getting social - or - How the construction sector has adopted social media

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• Podcasts

• Blogs• Individual• Corporate• Media

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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• Blogs• “… conversations online”

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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• Twitter• Personal• Corporate• Media• Lists, eg:

• trade bodies• media• Architects

• Twibes• Leagues

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 13: Getting social - or - How the construction sector has adopted social media

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• RSS– RSS publishing, from:

• Bloggers• Media• Corporate• Search

– Feed-readers• local or web-based: Google Reader, etc

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 14: Getting social - or - How the construction sector has adopted social media

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• Social networking– from personal

(eg: Facebook) …

– to professional(less Facebook, more LinkedIn) …

– to AEC focused (some in Facebook, LinkedIn,or built on Ning, Elgg, socialGo)

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 15: Getting social - or - How the construction sector has adopted social media

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1581 members 5110 members

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 16: Getting social - or - How the construction sector has adopted social media

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www.tcn.uk.com

www.reorb.com

2854 members

3982 sign-ups

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 17: Getting social - or - How the construction sector has adopted social media

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• Tagging/sharing, eg

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 18: Getting social - or - How the construction sector has adopted social media

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• Sharing:– Presentations– Travel– Reviews– Photos– Video– Q&As– etc

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

• Location

Page 20: Getting social - or - How the construction sector has adopted social media

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• Location:– Real world (wiki)– Augmented reality– Virtual world

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 21: Getting social - or - How the construction sector has adopted social media

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• Changing PR– Digital news release issued as a webpage, linked

via RSS or a URL• URL disseminated by email, Twitter, SMS, IM

• easily monitored – eg: unique visitors, time on page, downloads

• bespoke pages for different journalists –with different URLs for distribution

– Easily bookmarked– Associated multimedia

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 22: Getting social - or - How the construction sector has adopted social media

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• Changing events

– Hybrid = online + face-2-face

• Real-time sharing

• Real-time feedback

• Multiple locations

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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• Changing events

– Virtual events

• virtual stands

• no travel

• interact online

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 24: Getting social - or - How the construction sector has adopted social media

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Changing AEC services, new opportunitiesExamples:

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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Changing AEC services, new opportunitiesMore examples:

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 26: Getting social - or - How the construction sector has adopted social media

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… so what’s changed?

Changing

habits!

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 27: Getting social - or - How the construction sector has adopted social media

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Why does Web 2.0 matter?

• 70% UK homesnow havebroadband internet access

• Will top 80% withinthree years

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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Why does Web 2.0 matter?

• biggest driver of UK mobile internet adoption is social media

• 70% of daily mobile internet users use social media

• 31% of UK peopleaccess internet viamobile phone(ie: more than via laptop - 26%)

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 29: Getting social - or - How the construction sector has adopted social media

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Why does Web 2.0 matter?

• 30m+ UK people profiled on Facebook

• ie: 2m in c. 5mths

• Over 2 out of 3UK internet usershave activeFacebookaccounts

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

UK users Oct 2010 – Mar 2011

Page 30: Getting social - or - How the construction sector has adopted social media

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Why does Web 2.0 matter?• In December 2010, LinkedIn

passed five million UK members• One million members

added in six months• Over one third of UK professionals profiled on

LinkedIn• 25% of FTSE100 companies hire via LinkedIn• 100 million LinkedIn users worldwide• 5% of LinkedIn users account for 49% of UK

LinkedIn activity

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 31: Getting social - or - How the construction sector has adopted social media

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Why does Web 2.0 matter?

• UK = third most active Twitter population

• c. 4m UK users by January 2010

• 7% of Tweeters account for 79% of UK Twitter traffic

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 32: Getting social - or - How the construction sector has adopted social media

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Why does Web 2.0 matter?

• In February 2010, 5.5 billion online videos watched in UK

• 2.5bn of those visits made to YouTube (up 17% on 2009)

• Facebook now 4th mostimportant for video (up 205%)

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 33: Getting social - or - How the construction sector has adopted social media

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New construction marketing….

A Web 2.0 revolution!

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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Architect HOK• Life at HOK Blog

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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Architect HOK• Blog• HOK careers

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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Architect HOK• Blog• Facebook• LinkedIn

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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Architect HOK• Blog• Facebook• LinkedIn• Flickr

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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Architect HOK• Blog• Facebook• LinkedIn• Flickr• YouTube

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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Architect HOK• Blog• Facebook• LinkedIn• Flickr• YouTube• Slideshare

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

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Architect HOK• Blog• Facebook• LinkedIn• Flickr• YouTube• Slideshare• Twitter• etc

WEB 2.0 AEC 2.0 Q & ATODAY WHO, ME? CONTEXTTOUR GETTING SOCIAL?

Page 41: Getting social - or - How the construction sector has adopted social media

pwcom.co.uk

CE Social Media Forum, London – 30 March 2011

© pwcom.co.uk Ltd, 2011

Q&AThank you

Contact: Paul WilkinsonWebsite: www.pwcom.co.uk

PR blog: www.pwcom.wordpress.comEmail: [email protected]

Tel: +44 (0)20 8858 1104mob: 07788 445920Twitter: @EEPaul

http://www.google.com/profiles/paul.wilkinson19