46
LondonCalling.co Social media is not just for Kids …it’s the must have tool for your business @AndrewGrill Online Marketing Conference & Exhibition EMCC, 21st March 2011

Andrew Grill OMCE2011 March 2011

Embed Size (px)

DESCRIPTION

Presentation by Andrew Grill at the March 2011 Online Marketing Conference in Nottingham. More on the conference at http://lc.tl/omce

Citation preview

Page 1: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Social media is not just for Kids

…it’s the must have tool for your business

@AndrewGrill Online Marketing Conference & ExhibitionEMCC, 21st March 2011

Page 2: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Social media is just like real life!

Page 3: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Marketing sets the expectation, marketing creates demand, marketing helps a

consumer differentiate why one choice is better than another.

Page 4: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Marketing sets the expectation, marketing creates demand, marketing helps a

consumer differentiate why one choice is better than another.

Page 5: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Marketing sets the expectation, marketing creates demand, marketing helps a

consumer differentiate why one choice is better than another.

Page 6: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Marketing sets the expectation, marketing creates demand, marketing helps a

consumer differentiate why one choice is better than another.

Operations delivers.

Any gap between the two drives a conversation on the social web.

Dave Evans http://lc.tl/gap

Page 7: Andrew Grill OMCE2011 March 2011

LondonCalling.co

The competitive advantage

of truth

Failing to deliver and sustain truth will be indicators of broader

operational weaknesses.

Jonathan Salem http://lc.tl/truth

Failing to deliver and sustain truth will be indicators of broader operational

weaknesses

Page 8: Andrew Grill OMCE2011 March 2011

LondonCalling.co

The twitter tax

http://lc.tl/tax

“When you promote your online social monitoring you’re agreeing to pay the tax for the failures of

your company’s operators to do their jobs.”

Page 9: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Social media in the hotel industry

“”

Page 10: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Page 11: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Social media in the hotel industry

“”

Page 12: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Page 13: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Social media is noisy

Page 14: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Social media is demanding

Page 15: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Social media is unforgiving

Page 16: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Social media is NOT

a replacement for marketing

Page 17: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Social media can drive yourmessage further

Page 18: Andrew Grill OMCE2011 March 2011

LondonCalling.co

You need to give people something to talk about

and share

Page 19: Andrew Grill OMCE2011 March 2011

LondonCalling.cohttp://lc.tl/meerkat

Page 20: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Page 21: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Page 22: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Page 23: Andrew Grill OMCE2011 March 2011

LondonCalling.cohttp://lc.tl/tippex

Page 24: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Mobile in the mix

Page 25: Andrew Grill OMCE2011 March 2011

LondonCalling.co

What is it about mobile?1. Personal – my media

2. Always carried

3. Always on

4. Built in payment

5. Recounts the audience

6. There at the point of creative impulse

Alan Moore “The glittering allure of the mobile society” http://lc.tl/allure

Page 26: Andrew Grill OMCE2011 March 2011

LondonCalling.co

200 million Facebook users

update via their mobile

Page 27: Andrew Grill OMCE2011 March 2011

LondonCalling.co

40% of all tweets are from a mobile

Page 28: Andrew Grill OMCE2011 March 2011

LondonCalling.co

135 million tweets per day

Page 29: Andrew Grill OMCE2011 March 2011

LondonCalling.co

= 54 million mobile tweets

Page 30: Andrew Grill OMCE2011 March 2011

LondonCalling.co

One to watch - Foursquare

http://lc.tl/4

Page 31: Andrew Grill OMCE2011 March 2011

LondonCalling.co

When do people visit my store?

Page 32: Andrew Grill OMCE2011 March 2011

LondonCalling.co

So you need a social media guru to do all this?

Page 33: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Social Media

Page 34: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Social Intelligence

Page 35: Andrew Grill OMCE2011 March 2011

LondonCalling.cohttp://lc.tl/fedex

“If you’re not open to feedback,you’re not ready to play”

Page 36: Andrew Grill OMCE2011 March 2011

LondonCalling.co

The Future of Social

Page 37: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Peer Advocacy

Page 38: Andrew Grill OMCE2011 March 2011

LondonCalling.co

What Next?

Page 40: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Listen…

Page 41: Andrew Grill OMCE2011 March 2011

LondonCalling.cohttp://lc.tl/vt

Page 42: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Learn..

Page 44: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Engage..

Page 45: Andrew Grill OMCE2011 March 2011

LondonCalling.co

Integrate..

http://lc.tl/4rules

Page 46: Andrew Grill OMCE2011 March 2011

LondonCalling.co

@AndrewGrillContact via http://lc.tl/cSlides http://lc.tl/omce0788 198 6694