Laos Airlines Presentation

LAO AIRLINES

Welcome to QV Laos Consortium

Brand Name

Spot Laos Holidays

Consortium Agents Airelated / C&E / Chan World’s / East Asia / Experience

Farmosa / Flying Eagle / Ik Chin / Kent Holidays / Nam Ho

LAO AIRLINES Company Information

SERVING THE LAO PDR SINCE 1976 Founded in 1976 as the national carrier of the newly established Lao PDR.

Lao Airlines was originally known as the Civil Aviation Company and was formed from the merger of existing airlines Royal Air Lao and Lao Air Lines.

The company's logo, the five petals that compose the Champa flower represent the way Lao Airlines has achieved great success from past investments of time and effort in acquiring experience. Its planes such as: A320, ATR 72-200/500, MA60 guarantee the daily flights with China, Vietnam, Thailand, Cambodia.

CUSTOMER SATISFACTION

ARCH OF EUROPE- FOR QUALITY AND

TECHNOLOGY -FRANKFURT’07

INTERNATIONAL QUALITY CROWN AWARD- LONDON’07

INTERNATIONAL STAR FOR LEADERSHIP IN QUALITY AWARD -PARIS’08

QUALITY SUMMIT AWARD – NEW YORK ‘09

THE BIZZ BUSINESS EVOLVED FRANKFURT’10

THE BIZZ REACHING THE STARS TEXAS’11

LAO AIRLINES ISO CERTIFICATION

ISO 9001:2008 certification is a management standard quality system for ticket sales and booking services. June 11’12

LAO AIRLINES IOSA CERTIFICATION

FLEET INFORMATION

ATR-72 – 70 SEATS

FIVE AIRCRAFTS

MA-6 – 56 SEATS

FOUR AIRCRAFTS

INSIDE CABIN OF ATR-72

FOUR A320

• ONLY NON-STOP FLIGHT TO VIENTIANE FROM SINGAPORE

• BAGGAGE ALLOWANCE OF 20KG ON ECONOMY AND 30KG FOR BUSINESS CLASS

BUSINESS CLASS

2 CONFIGS

•16 SEATS

- PITCH-40”

- RECLINE-8”

•8 SEATS

ECONOMY CLASS

2 CONFIGS-

•126 SEATS

PITCH – 32”

•150 SEATS

A320 INTERIOR

QV Stewardess

EX SIN MEALS – BUSINESS CLASS MENU

Appetizer

Hot Smoked salmon; Cucumber Japanese,

sliced, Cherry Tomato, Romaine Lettuce Heart,

Dikon Leaves, Citrus Dressing, Salad

Main Course

Roasted Chicken cube with Lemon & Thyme

Fish (Basa) Steamed

ECONOMY CLASS MENU

Salad - Potato Salad With Chives

Lettuce Iceberg

Dessert-Lychee Konnyaku Jelly,Passion Fruit Sauce

Main Course 1 :Green Curry Chicken, Steamed Rice,Green Bean & Sliced Carrot

Main Course 2 :Linguine Noodle,Spicy Chunky Tomato Sauce, Green Bean & Greenland Shrimp

VIENTIANE / WATTAY INT’L AIRPORT

BAGGAGE CLAIM & DUTY FREE

VIENTIANE INT’L AIRPORT - DEPARTURE

VIENTIANE DOMESTIC AIRPORT

VIENTIANE DOMESTIC AIRPORT

LUANG PRABANG AIRPORT

LUANG PRABANG AIRPORT

Where is Laos ? Part of the Indo-China, Laos

is a land locked country

sharing its border with China,

Myanmar, Thailand,

Cambodia and Vietnam

QV 536 SIN / VTE 1415 / 1605 WED / FRI / SUN

QV 535 VTE / SIN 0920 / 1310 WED / FRI / SUN

National Carrier

GENERAL INFO

Capital : Vientiane has a population just over half a million

Itinerary Covers : - Vientiane

- Luang Prabang

- Xieng Khouang

- Vang Vieng

Available Packages : - 3D Vientiane Free & Easy*

- 4D Vientiane & Luang Prabang Free

& Easy*

- 4D Vientiane & Luang Prabang City*

- 5D Vientiane City & Vang Vieng*

- 5D Tour Heritage City*

- 6D Tour Heritage City*

- 6D Northern Heritage*

- 8D Explore Mysterious Laos**

* GV 2 / ** GV 10

VIENTIANE - CAPITAL CITY

That Luang Stupa - Lao’s national heritage

Wat Sisaset The oldest temple with thousands of miniature Buddha statues

Applicable itinerary :

.

Wat Prakeo The temple used to house the

Emerald Buddha. Today only the

altar is left, the actual Buddha is in

Thailand.

Patuxay Monument Built in 1958 to commemorate

those who died in the past war.

Buddha Park The park was built in 1958 with a collection of Buddhist and

Hindu sculptures, scattered amongst gardens and trees

Applicable itinerary :

LUANG PRABANG

Wat Xieng Thong Perhaps Luang Prabang's

most beautiful temple,

Xieng Thong was built on

the bank where the Khan

and Mekong rivers meet.

Dating from the mid-16th

century, the temple was

constructed in the Lao

style

Applicable Itinerary :

- 4D Vientiane & Luang

Prabang City

- 6D Tour Heritage City

- 8D Mysterious Laos

Royal Palace Museum The palace museum contains royal religious artifacts and a collection of

prized artwork. There’s also an interesting collection of diplomatic artifacts,

such as paintings, silver and china, which were given as gifts to the

monarchy by the heads of state.

Khuangxi Waterfalls The Waterfall is approximately 30 or 40km

away from Luang Prabang. Khuangxi consists

of several small waterfalls or cascades with

incredibly blue water. You can swim in some

of the basins, all of which are not too deep.

The water is pretty cold, though, but it's a

great experience to swim in the middle of

giant jungle trees.

Pak Ou Caves The famous "Buddha caves" are north of town on the Mekong on a

river boat (around 1.5 hrs). It's also possible to finish the trip at the

'whisky village' where the local Laolao (lao rice spirit) is made. There

are 2 caves - one on the entry level and another - the upper caves -

on top of the hill, a very steep climb but worth the efforts. A candle or

torch is recommended to see the upper cave, as it is dark.

ELEPHANT RIDE

Alms Giving Each morning, hundreds of Buddhist monks line up in their

deep orange robes and walk along the streets to receive alms

from the people of Luang Prabang, who wake up early to

cook the rice and prepare their offerings. This ritual has been a

part of the area’s religious heritage ever since Buddhism was

introduced to Laos in the 14th century - far longer than

modern tourism has existed

Morning Phousi Market This is the market where the locals go. The market sells almost everything needed in

the daily life, such as, buffalo skin, fishes, chicken, dried food stuff, tea etc

Plain of Jars (8D Explore Mysterious Laos)

Thousands of ancient stone jars lie scattered throughout a plain near

the city of Phonsavan (Laos). Archaeologists believe that the jars were

used 1,500 - 2,000 years ago, by an ancient civilization whose culture is

now totally unknown. Anthropologists and archeologists think that the

jars were funeral urns. The Plain of Jars is littered with UXO (Unexploded

bombs), in particular cluster munitions, the results of massive US

bombardment during the Lao Civil War.

XIENGKHOUANG

Vang Vieng (8D Mysterious Laos)

This small town 160km north of Vientiane via Rte 13 nestles along

a scenic bend in the Nam Song. The town itself is not without

charm, but the main attraction is the karst topography lining the

west hank of the river. Honeycombed with unexplored tunnels

and caverns, the limestone cliffs here are a spelunker's heaven.

Several of the caves are named and play small roles in local

mythology - all are said to be inhabited by spirits.

VANG VIENG

MUANGTHONG HOTEL

SHOPPING

NIGHT MARKET

Spa

Food

Handicraft

wood

Silk

Massage

People

Ref: 008/CM/16

Date: 18 January 2016

TICKET SALE/ISSUE: 01APR 2016 - 31MARCH 2017

01APR 2016 - 31MARCH 2017

Currency: SGD

Bkg

Class

HIGH SEASON

01APR16-31APR16;

01OCT16-31MAR'17

LOW SEASON

01MAY16-30SEP16

Ticket

ValidityFare Basis Tour Code

150 120

SIN - VTE - LPQ - VTE - SIN 190 170

SIN-VTE-XKH//LPQ-VTE-SIN 170 150

SIN - VTE - PKZ - VTE - SIN 250 230

2. All taxes and YQ are not included

4. Minimum 2 adult pax travelling together through-out the whole journey.

5. Tickets must be issued in sequence.

6. Additional pax in different pnr are not allowed to be added to the 1st pnr.

Reservation/Ticketing Conditions :

3. Upgrade not permitted

11. Tour Code: "SGGRP16"

12. Fare Basis: "GHGRP16SG" for High Season. "GLGRP16SG" for Low Season.

13. Endorsement Box: "VLD QV ONLY/FLT DTE SHOWN/NON-REFUND/RERTE/TC/SGGRP16"

14. No Commission to AGT

SIN - VTE - SIN

G

High Season:

GHGRP16SG

Low Season:

GLGRP16SG

14D

TBF2 NET FARES SIN-LAOS FOR CONSORTIUM AGENTS 2016-2017

EX-SIN TRAVEL PERIOD:

SGGRP16

ROUTING

7. Infant (under 2 yrs) not occupy seat pay 10% of the adult published fare and no commission for agent.

2. Stopovers are permitted

5. For bookings less than 7 days, tickets must be issued within 3 days after reservations are made

4. Tickets must be issued at least 7 days before departure.

10. TICKETS ARE NON-REFUNDABLE

6. Child (2-11yrs) pay 75% of above adult net fares

9. Rebooking / Revalidation / Rerouting : Not Permitted

3. Open-jaw is not permitted for routing: SIN-VTE-PKZ-VTE-SIN

TERMS & CONDITIONS

General Conditions :

1. Fares are valid for travel on Lao Airlines (QV) flights only.

1. Confirmed reservations for all segments must be shown.

8. Baggage Allowance : Economy class 20Kg

Issue through rate desk – enter the tour code , fare basis box and endorsement box.

General Information

Currency

Kip is the official currency and can only be exchanged locally. USD & Thai Baht is widely accepted.

Exchange rate SGD1= Kip 5,000 USD1 = Kip 8,000

Climate & Weather

Most of the year is hot and humid averaging 28*C rising to 38*C

Rainy Season - May to September / Dry Season - October to April

Clothes / Shoes

Hot Season (January to April) - Light clothes in cotton and linen, sunglasses and a hat, sunscreen and bug repellant

Cold Season (November to December) - Warm clothing such as sweaters an jackets for morning and evening

Avoid wearing shorts, sleeveless shirts for temple visits

Wear shoes that are comfortable and easy to remove

Language

Official language is Lao. Other languages are French, English, Mandarin, Thai and Vietnamese

Time Difference

1 hour behind Singapore

Plug

2 round or 2 flat adaptor

Water

Advisable to drink mineral water

Tippings

US$5 per person per day (Guide, driver and assistant)