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United Airlines 2012 SharePoint Conference Presentation

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How United is Using Taxonomy to Drive Procurement. This is the first version uploaded and has some text overlap in the SlideShare preview but the downloaded version displays correctly. For a corrected version of the SlideShare preview version, please see the most recent posting of "United Airlines 2012 Microsoft SharePoint Conference Presentation"

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  • 1. Fly to airports on six continents from our hubs in Chicago, Cleveland, Denver,Guam, Houston, Los Angeles, New York/Newark, San Francisco, Tokyo andWashington, D.C.In 2011, United carried more traffic than any other airline in the world, andoperated more than two million flights carrying 142 million passengers.United operates nearly 700 mainline aircraft and has orders for more than 270 newaircraft deliveries through 2022, including 25 Airbus A350XWBs and 100 Boeing737 MAX 9 aircraft. United took delivery of the first two of five newDreamliners it expects to receive this year; in total, United has ordered 50 ofthe aircraft.United was rated the worlds most admired airline on FORTUNE magazines 2012airline-industry list of the Worlds Most Admired Companies.

2. United Boeing 787Airlines 3. Aviation andFirst in US to fly 787 20% more fuel efficientenvironmental Testing biofuel-powered aircraftSharePoint for global environmental complianceComputing SharePoint 2010 internal and external ECM farms20% of United.com content from SharePointhttp://www.UnitedHub.comEarly adopters: SharePoint 2013 RDP*, Windows 8,Server 2012 and System Center 2012 TAP* 4. 2001: SharePoint Portal Server for project documents2007: MOSS for targeted applicationArchitectural Review Committee2008: MOSS as enterprise platformeDiscovery and ECM2010: New SP 2010 farm and upgraded 2007 sites2012: SharePoint 2013 development for productionService Catalog application and Social 5. Fundamental PrinciplesDropdownsHow do you decidepromotewhats on thestandardizationdropdown list?Defaults plusStandardize, automateoption to change then make it flexibleGuides the users Lists includes locationsin what to dowhere to put content 6. Key to effective ECMAutomationstrategySite provisioningProcess, structure & toolsFeature staplingSmall scale - manual No unstructured self-site provisioningSet default content types and Sites go on a list for management metadata per site User guidelines and training materials Guide user behavior with Auditing structure and defaultsLarge scale - automate 7. Foundations in 20071 http://www.aiim.org/What-is-ECM-Enterprise-Content-Management 8. Fundamental Principles Things that define aviation are the same between versions Once established, enterprise content types are mostly consistent between versions 2007 content types and columns were migrated to 2010 during upgrade 9. Initial 2007 targeted app at site collection levelTemplates, content types andSite collection workflow per objectlevel scope We defined 8 objects including: Design Proposal Summary (with parts list) Architectural Engineering Work Order Review Committee (ARC) applicationGroupings. Categorize what you have.Taxonomy: List of lists 10. Evolution of MOSS in 2008 farm level content typesFor records and content managementFarm levelClassify and put in virtual shoeboxesscope Can be based on Legal recordretention policy Enterprise content Work with each group on their types and site metadata lists (e.g. aircraft types, columns (keep thislocations, contract types) number small) Create centralized metadata only for what is common to the enterprise 11. Enhancements in2010Centralized ManagedMetadata Service(MMS)MMS term sets scopedto farm or sitecollection 12. * Can be used across multiple sitecollections 13. Mouse over Windows iconand click play button 14. Level 1132 15. Level 2Child Terms /SubcategoriesPage with customweb part basedon currenttaxonomy contextto iterate throughterm setItem context based ontaxonomy node fromfriendly URL (Term:Hardware) 16. Level 3List Items / ProductsDefine result scopeContent Search WPWP gets items fromSearch IndexResults filtered oncurrent term contextand CT from friendly withItem context ProductsImagesURL 17. Level 3 ContinuedList Items on theEach item / Productspage uses displaytemplateList of items and theirproperties aresurfaced throughSearch IndexManaged PropertiesItem context from friendlyURL (Term: Laptop) 18. Level 41 21) Catalog Item Reuse web part OOTB page2) Custom shopping cart web part3) Questionnaire form3 web partItem context from friendlyURL (ID). Web parts crossreference Products list forproduct information 19. Check out page 20. Pre-Created Site ColumnsPre-Created Content Types(Products, Products withImages)Pre-Created Term GroupPre-Created custom list ProductsWeb Parts to consume crawleditems in Search Index 21. Catalog-ItemSearch BoxReuse Web Search ResultsPartContent SearchPopular Items Web PartRecommendedItemsRefinement 22. Term Store drives thenavigationProduct are taggedfrom the availableterms in Term StoreNavigation is driventhrough the navigationsettings pageFeature to overrideindividual term setnavigation page 23. Cross-SitePublishingPublishingenabled listsand libraries 24. Ranking Query Spell Correction Query Rules 25. Result Types Display Templates Search Refinement Query Suggestions 26. Managed Properties and Crawled PropertiesSite Columns are automaticallyconfigured as crawled propertieswhen list or library is publishedMap crawled properties tomanaged propertiesManaged Property is now at sitecollection levelManaged Property is alsoavailable at the Search ServiceApplication (SSA) level 27. Customize the web parts look and feelwithout creating custom solutions thatoverride the OOTB web partsDisplay templates is now available formost of the web parts including CSWP,Search box 28. Mouse over Windows iconand click play button 29. MySites2010Plannedaroundupgradepath to2013 30. Questions?Thank you for attendingour presentation today.We appreciate yourinterest.Please fill out your sessionreview formsEnjoy the conference!