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Stelter & Brinck
Since 1956 513-367-9300 www.stelterbrinck.com
BBeesstt VVaalluuee Service = Best Quality Service + Competitive Price
1. Reliability 2. Assurance 3. Tangibles
4. Empathy 5. Responsiveness
The quality of service is measured by 5 dimensions:
The Best Quality Service By providing the best quality
services at a competitive price, our
customers are able to do more
business, more profitably
“Stelter & Brinck makes
my life easier and our
business more
profitable!”
-Randy Corns, 3-Sigma -Mack Brown, Bondtex -Rick Bobst, A & M Refractories
-Larry McCammon, KIPT -John Sheely, Western Digital -Ben Davenport, TimberTech
“From customer service
to the technicians out in
the field- everyone is
accommodating &
willing to take care of
any & all problems”
“S&B’s service
technicians take care of
us- they make our
problems their
problems- they address
all of our concerns
before leaving”
“S&B’s service reports
are very helpful; they
record the performance
of every aspect of our
equipment.”
“Stelter & Brinck
provides us with
outstanding service,
which is second to
none!”
“S&B’s services
technicians are
excellent; they are
very knowledgeable.”
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