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Stelter & Brinck Since 1956 513-367-9300 www.stelterbrinck.com B B e e s s t t V V a a l l u u e e Service = Best Quality Service + Competitive Price 1. Reliability 2. Assurance 3. Tangibles 4. Empathy 5. Responsiveness The quality of service is measured by 5 dimensions: The Best Quality Service By providing the best quality services at a competitive price, our customers are able to do more business, more profitably “Stelter & Brinck makes my life easier and our business more profitable!” -Randy Corns, 3-Sigma -Mack Brown, Bondtex -Rick Bobst, A & M Refractories -Larry McCammon, KIPT -John Sheely, Western Digital -Ben Davenport, TimberTech From customer service to the technicians out in the field- everyone is accommodating & willing to take care of any & all problems” “S&B’s service technicians take care of us- they make our problems their problems- they address all of our concerns before leaving” “S&B’s service reports are very helpful; they record the performance of every aspect of our equipment.” “Stelter & Brinck provides us with outstanding service, which is second to none!” “S&B’s services technicians are excellent; they are very knowledgeable.”

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Stelter & Brinck

Since 1956 513-367-9300 www.stelterbrinck.com

BBeesstt VVaalluuee Service = Best Quality Service + Competitive Price

1. Reliability 2. Assurance 3. Tangibles

4. Empathy 5. Responsiveness

The quality of service is measured by 5 dimensions:

The Best Quality Service By providing the best quality

services at a competitive price, our

customers are able to do more

business, more profitably

“Stelter & Brinck makes

my life easier and our

business more

profitable!”

-Randy Corns, 3-Sigma -Mack Brown, Bondtex -Rick Bobst, A & M Refractories

-Larry McCammon, KIPT -John Sheely, Western Digital -Ben Davenport, TimberTech

“From customer service

to the technicians out in

the field- everyone is

accommodating &

willing to take care of

any & all problems”

“S&B’s service

technicians take care of

us- they make our

problems their

problems- they address

all of our concerns

before leaving”

“S&B’s service reports

are very helpful; they

record the performance

of every aspect of our

equipment.”

“Stelter & Brinck

provides us with

outstanding service,

which is second to

none!”

“S&B’s services

technicians are

excellent; they are

very knowledgeable.”