UNIVERSUM PROFESSIONAL SURVEY 2012/2013 - FPI · UNIVERSUM PROFESSIONAL SURVEY 2012/2013 Talent...

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UNIVERSUM PROFESSIONAL SURVEY 2012/2013 Talent Insight Report

FPI

WWW.UNIVERSUMGLOBAL.COM

South African Edition • All Professionals

2

WE HELP EMPLOYERS

KNOW

THEIR IMAGE,

AUDIENCE

AND COMPETITORS

DECIDE

DESIRED

BRAND POSITION

PLAN

THEIR

COMMUNICATION PREFERENCES

ACTIVITIES

ACT

BY REACHING THE TALENT

MARKET THROUGH

PUBLICATIONS

AND EVENTS

ABOUT UNIVERSUM

3

• We have been working with employer branding

and talent attraction for 24 years

• We are present in 12 locations on 5 continents.

• The group head office is located in Stockholm, the regional head offices are located in New York (Americas), Basel (Europe) and Singapore (Asia).

• We serve more than 1 200 clients globally,

including the majority of Fortune 100 companies.

• We survey over 400 000 students and

professionals worldwide. • We produce more than 150 career

publications in 10 countries. • We have 10 career sites with 1 500 000

visitors/month. • We organize 40 events with over 3 000

participants in 14 countries.

Selection of our 1 200 clients:

Selection of our media partners:

Local:

International:

UNIVERSUM IN THE WORLD

4

2. PROFESSIONALS’ PROFILE

3. ATTRACTIVENESS

4. PROFESSIONALS’ PREFERENCES & LOYALTY

5. THE DRIVERS OF EMPLOYER ATTRACTIVENESS

6. COMMUNICATION PERFERENCES

7. PROFESSIONAL ASSOCIATION

8. APPENDIX

METHODOLOGY & TARGET GROUPS

1.

© Universum Communications

METHODOLOGY & TARGET GROUPS

6

METHODOLOGY & TARGET GROUPS

Group 1

Group 2

FPI

Total

80 QUESTIONNAIRE

Created based on 24 years of experience,

extensive research within HR, focus groups and

Communication preferences with both our clients and

professionals.

Providing both global perspective and local insight.

Comprised of closed-ended questions with an

extensive list of alternatives and an ‘Other’ option.

DATA COLLECTION

Conducted via an online survey. The online link

was distributed via alumni-networks, communities, the

Universum Panel, companies and different local and

global partners.

TARGET GROUPS

Young Professionals - Professionals with an

academic degree who are 40 years old or younger and

have 1-8 years of working experience after completing

their studies.

Senior Professionals - Professionals with an

academic degree who are older than 40 years or have

more than 8 years of working experience after completing

their studies.

respondents

9 156 respondents

FIELD PERIOD: July 2012 to October 2012

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

3. ATTRACTIVENESS

4. PROFESSIONALS’ PREFERENCES & LOYALTY

5. THE DRIVERS OF EMPLOYER ATTRACTIVENESS

6. COMMUNICATION PERFERENCES

7. PROFESSIONAL ASSOCIATION

8. APPENDIX

1. METHODOLOGY & TARGET GROUPS

PROFESSIONALS’ PROFILE

2.

© Universum Communications

• GENDER

• AGE

• ETHNICITY

• SALARY

• WORK EXPERIENCE

• NUMBER OF EMPLOYERS

• TOP INDUSTRIES

• TOP REGIONS

• TOP JOB FUNCTIONS

• TIME TO FIND FIRST JOB

• JOB SEARCH

THINK ABOUT

• What characterizes the professionals?

• Which professionals are within your primary target groups?

• How do the groups differ from each other?

8

TOPICS

PROFESSIONALS’ PROFILE

? ? SURVEY QUESTIONS

© Universum Communications 9

GENERAL PROFILE

PROFESSIONALS’ PROFILE

FPI TOTAL

33% women

67% men

43,6 years

Gender

Average age

34% women

66% men

39,2 years

• White (75%)

• Indian / Asian (9%)

• Coloured (5%)

Most

represented

ethnicities

• White (67%)

• African / Black (18%)

• Indian / Asian (6%)

480 131 Rand Average

annual salary 481 760 Rand

2,8 employers Average

number of employers 2,7 employers

16,1 years Average

work experience 13,8 years

• What is your gender?

• What is your year of birth?

• How would you classify your ethnic background?

• What is your current salary before taxes (including commission and bonus, excluding pension)?

• How many years have you been working since you concluded your studies?

• How many employers have you had since you concluded your studies?

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

? ? SURVEY QUESTION

© Universum Communications 10

TOP INDUSTRIES

PROFESSIONALS’ PROFILE

In which industry do you currently work?

• Financial services (60%)

• Insurance (29%)

• Investment management (5%)

• Management consulting (1%)

• Private banking (1%)

• Telecommunications (1%)

FPI TOTAL

• Engineering consulting (11%)

• Mining (7%)

• Healthcare (6%)

• Education / teaching (6%)

• Auditing / accounting / taxation (corporate)

(5%)

• Engineering / manufacturing (5%)

• Government (4%)

• Financial services (4%)

• Academic research (3%)

• Agricultural (3%)

• Energy / power (3%)

• Construction (3%)

• Chemical / petroleum (3%)

• Aerospace / defense (3%)

• Accounting (public) (2%)

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

? ? SURVEY QUESTION

© Universum Communications 11

TOP REGIONS

PROFESSIONALS’ PROFILE

In which region do you currently live?

• Gauteng (41%)

• Western Cape (29%)

• KwaZulu-Natal (23%)

• Eastern Cape (4%)

• Free State (1%)

• Mpumalanga (1%)

• North West (1%)

FPI TOTAL

• Gauteng (46%)

• Western Cape (21%)

• Eastern Cape (8%)

• KwaZulu-Natal (8%)

• Living abroad (5%)

• Mpumalanga (4%)

• Free State (3%)

• North West (2%)

• Limpopo (2%)

• Northern Cape (1%)

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

? ? SURVEY QUESTION

© Universum Communications 12

TOP CURRENT JOB FUNCTIONS

PROFESSIONALS’ PROFILE

Which of the below best matches your current job function?

• Consultant (36%)

• Finance (13%)

• Sales / Account Management (12%)

• Marketing / Communications / Public

Relations (5%)

• Middle Management (5%)

• Analyst (4%)

• Customer Services / Customer Relations

(4%)

• Administrative / Operations (3%)

• Legal (3%)

• Project Manager (3%)

FPI TOTAL

• Engineer (16%)

• Upper Management (14%)

• Consultant (11%)

• Middle Management (11%)

• Project Manager (8%)

• Finance (6%)

• Researcher / Developer (5%)

• Administrative / Operations (4%)

• Analyst (3%)

• Legal (2%)

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

? ? SURVEY QUESTION

© Universum Communications 13

TIME TO FIND FIRST JOB

PROFESSIONALS’ PROFILE

How long after completing your studies did it take to be

employed?

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

63%

19%

10%

3%

3%

3%

63%

21%

6%

3%

2%

2%

3%

I had already secured employment before completing mystudies

0 - 3 months

3 - 6 months

6 - 9 months

9 - 12 months

12 - 18 months

More than 18 months FPI

Total

? ? SURVEY QUESTION

© Universum Communications 14

JOB SEARCH

PROFESSIONALS’ PROFILE

How did you find your current job?

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

32%

22%

19%

8%

5%

4%

3%

3%

3%

1%

1%

1%

10%

15%

20%

9%

5%

10%

3%

2%

3%

3%

4%

7%

0%

0%

4%

4%

I started my own company

I was contacted by the company

Through contacts

Via recruitment agency

Through the employer's website

Via job advertisement in newspaper / magazine

I moved internally

Through jobseeker service on Internet

Via headhunter

Through internship / work experience at the company

Through speculative application direct to employer

Through my bursary programme

Through my dissertation / thesis

Via a staffing company

Via university / technikon (Graduate recruitment / experientiallearning)

Other

FPI

Total

4. PROFESSIONALS’ PREFERENCES & LOYALTY

5. THE DRIVERS OF EMPLOYER ATTRACTIVENESS

6. COMMUNICATION PERFERENCES

7. PROFESSIONAL ASSOCIATION

8. APPENDIX

1. METHODOLOGY & TARGET GROUPS

2. PROFESSIONALS’ PROFILE

ATTRACTIVENESS

3.

© Universum Communications

• CONSIDERED EMPLOYER RANKING

• IDEAL EMPLOYER RANKING

• POTENTIAL APPLICANTS’ RANKING

THINK ABOUT

• How do the groups differ?

• How can you improve your position? What actions can be taken?

• Do you need to improve your visibility or focus on building a stronger Employer Brand?

• Have you set achievable goals for next year?

16

TOPICS

ATTRACTIVENESS

© Universum Communications

THE UNIVERSUM RANKINGS

CONSIDERED

EMPLOYER

RANKING (as many as applicable)

IDEAL

EMPLOYER

RANKING (maximum 5

employers)

FULL COMPANY LIST (130 employers within each

main field of study)

UNIVERSUM’S OFFICIAL

RANKINGS

Below is a list of

employers. Which of

these employers

would you consider

working for?

Please select five

employers from the list

below for which you

would most like to work

- your five Ideal

Employers.

17

ATTRACTIVENESS

POTENTIAL

APPLICANT'S

RANKING (Yes, I have or will

apply)

Have you or will you

apply to these

companies?

? ? SURVEY QUESTION

© Universum Communications 18

TOP 15 • CONSIDERED EMPLOYER RANKING

ATTRACTIVENESS

Below is a list of employers. Which of these would you considered

working for?

3

1. Allan Gray (47,14%)

2. Investec (35,71%)

3. Coronation Fund Managers (28,57%)

4. Discovery (22,86%)

4. Rand Merchant Bank (22,86%)

6. Momentum (21,43%)

7. Alexander Forbes (17,14%)

7. JSE (17,14%)

7. Liberty Life (17,14%)

10. HSBC South Africa (15,71%)

10. Old Mutual (15,71%)

12. BMW South Africa (14,29%)

12. First National Bank (14,29%)

12. KPMG (14,29%)

12. Nedbank (14,29%)

FPI TOTAL

1. Sasol (19,32%)

2. South African Breweries (18,00%)

3. BHP Billiton (17,05%)

4. Anglo American (15,39%)

5. BMW South Africa (14,78%)

6. CSIR (14,69%)

7. Google (14,32%)

8. Coca-Cola South Africa (14,02%)

9. Eskom (13,27%)

10. Investec (13,13%)

11. Mercedes-Benz South Africa (12,86%)

12. De Beers (12,54%)

13. Woolworths (12,03%)

14. Anglo Platinum (11,39%)

15. Volkswagen South Africa (10,83%)

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

? ? SURVEY QUESTION

© Universum Communications 19

TOP 10 • IDEAL EMPLOYER RANKING

ATTRACTIVENESS

Please select five employers from the list below for which you

would most like to work - your five Ideal Employers.

3

1. Allan Gray (32,84%)

2. Coronation Fund Managers (20,90%)

2. Investec (20,90%)

4. Discovery (14,93%)

5. Rand Merchant Bank (13,43%)

6. Alexander Forbes (11,94%)

6. Old Mutual (11,94%)

8. Liberty Life (8,96%)

9. Coca-Cola South Africa (7,46%)

9. HSBC South Africa (7,46%)

FPI TOTAL

1. Sasol (10,37%)

2. Google (9,27%)

3. South African Breweries (8,94%)

4. BHP Billiton (8,58%)

5. CSIR (8,39%)

6. Eskom (7,78%)

7. Anglo American (7,39%)

8. BMW South Africa (6,75%)

9. Investec (6,25%)

10. Woolworths (5,84%)

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

? ? SURVEY QUESTION

© Universum Communications 20

TOP 5 • IDEAL EMPLOYER RANKING

HISTORICAL COMPARISON

ATTRACTIVENESS

Please select five employers from the list below for which you

would most like to work - your five Ideal Employers.

3

FPI

TOTAL

EmployerRank

2012

Rank

2011

Sasol 1 4

Google 2 3

South African Breweries 3 1

BHP Billiton 4 2

CSIR 5 5

EmployerRank

2012

Rank

2011

Allan Gray 1 1

Coronation Fund Managers 2 3

Investec 2 2

Discovery 4 5

Rand Merchant Bank 5 7

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

? ? SURVEY QUESTION

© Universum Communications 21

TOP 10 • POTENTIAL APPLICANTS’ RANKING

ATTRACTIVENESS

Have you or will you apply to these employers?

3

1. Allan Gray (10,53%)

1. Investec (10,53%)

3. Discovery (7,89%)

3. Old Mutual (7,89%)

5. KPMG (5,26%)

5. Momentum (5,26%)

5. Rand Merchant Bank (5,26%)

5. Sanlam (5,26%)

9. Alexander Forbes (2,63%)

9. Auditor-General (2,63%)

FPI TOTAL

1. Sasol (4,45%)

2. Eskom (4,28%)

3. BHP Billiton (3,06%)

4. South African Breweries (2,97%)

5. CSIR (2,66%)

6. Anglo American (2,27%)

7. Transnet (2,14%)

8. BMW South Africa (1,98%)

9. Unilever (1,82%)

10. Coca-Cola South Africa (1,75%)

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

5. THE DRIVERS OF EMPLOYER ATTRACTIVENESS

6. COMMUNICATION PERFERENCES

7. PROFESSIONAL ASSOCIATION

8. APPENDIX

1. METHODOLOGY & TARGET GROUPS

2. PROFESSIONALS’ PROFILE

3. ATTRACTIVENESS

PROFESSIONALS’ PREFERENCES & LOYALTY

4.

© Universum Communications

• CAREER GOALS

• PREFERRED INDUSTRIES

• PREFERRED JOB FUNCTIONS

• SALARY

• COMPENSATION PACKAGE

• SATISFACTION WITH CURRENT EMPLOYER

• INTEREST IN CHANGING EMPLOYER

• APPLIED FOR ANOTHER JOB

THINK ABOUT

• What are professionals’ career goals? Can you provide them with the opportunity to achieve these goals?

• How interested are professionals in changing employer?

• What do professionals want in their compensation package and how does this compare to what they actually

have?

• Have they applied for another job? Internally or externally?

23

TOPICS

PROFESSIONALS’ PREFERENCES & LOYALTY

? ? SURVEY QUESTION

© Universum Communications 24

CAREER GOALS

PROFESSIONALS’ PREFERENCES & LOYALTY

Below is a list of nine possible career goals. Which are most

important to you? Please select a maximum of three alternatives

4 Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

46%

41%

34%

34%

29%

24%

20%

19%

8%

49%

35%

37%

22%

26%

28%

34%

23%

17%

To have work / life balance

To be competitively or intellectually challenged

To be a leader or manager of people

To be autonomous or independent

To be entrepreneurial or creative / innovative

To be secure or stable in my job

To be a technical or functional expert

To be dedicated to a cause or to feel that I am serving agreater good

To have an international career FPI

Total

? ? SURVEY QUESTION

© Universum Communications 25

PREFERRED INDUSTRIES • TOP 15

PROFESSIONALS’ PREFERENCES & LOYALTY

In which industries would you ideally like to work? Please select a

maximum of three alternatives

4 Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

58%

25%

19%

14%

8%

5%

5%

5%

5%

5%

4%

4%

3%

3%

3%

7%

3%

1%

8%

9%

4%

3%

3%

2%

1%

6%

2%

12%

2%

3%

Financial services

Investment management

Insurance

Management consulting

Education / teaching

Hotel / restaurant / tourism / hospitality

Investment banking

Marketing / advertising

Private equity

Retail banking

Environmental / conservation

Real estate

Academic research

Airline / travel

Entertainment / media / public relations

FPI

Total

? ? SURVEY QUESTION

© Universum Communications 26

PREFERRED JOB FUNCTIONS • TOP 15

PROFESSIONALS’ PREFERENCES & LOYALTY

In your next job, which role would you ideally like to work in?

Please select a maximum of three alternatives

4 Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

32%

23%

14%

12%

12%

12%

10%

9%

5%

4%

4%

3%

23%

32%

10%

8%

4%

21%

7%

1%

3%

3%

2%

14%

1%

16%

2%

Consultant

Upper Management

Middle Management

Finance

Marketing / Communications / Public Relations

Project Manager

Analyst

Sales / Account Management

Legal

Administrative / Operations

Customer Services / Customer Relations

Researcher / Developer

Buyer / Planner

Engineer

Human Resources / Recruitment

FPI

Total

? ? SURVEY QUESTION

© Universum Communications 27

EXPECTED ANNUAL SALARY

PROFESSIONALS’ PREFERENCES & LOYALTY

If you were to change jobs today, what salary before taxes

(including commission and bonus, excluding other benefits) would

you ask for?

615 191

Rand 562 244 Total

FPI

Rand

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

+22%

+14%

? ? SURVEY QUESTION

© Universum Communications 28

CURRENT COMPENSATION PACKAGE • TOP 15

PROFESSIONALS’ PREFERENCES & LOYALTY

Apart from base salary, which of the following benefits are

included in your compensation package? Please select as many

alternatives as are applicable.

4 Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

42%

25%

23%

21%

16%

13%

12%

10%

9%

9%

5%

4%

3%

3%

3%

38%

22%

35%

10%

12%

21%

17%

9%

39%

9%

9%

5%

10%

13%

10%

Performance-related bonus

Flexi-time

Private health insurance (medical aid)

Profit-sharing

Shares / options

Skills development

Increased pension benefits

Extra holidays

13th cheque

Paid external higher education (e.g. MBA)

Access to career coach / mentor

Parental benefits (e.g. supplement to maternity / paternity pay)

Company car

Housing subsidy

Overtime payFPI

Total

? ? SURVEY QUESTION

© Universum Communications 29

PREFERRED COMPENSATION PACKAGE • TOP 15

PROFESSIONALS’ PREFERENCES & LOYALTY

Regardless of what is included in your current package, which of

the following would you most prefer as part of your compensation

package, apart from base salary? Please select a maximum of

three alternatives

4 Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

35%

33%

32%

23%

18%

16%

14%

12%

9%

9%

7%

5%

4%

4%

2%

26%

22%

31%

19%

28%

18%

21%

13%

6%

5%

14%

14%

14%

11%

1%

Shares / options

Profit-sharing

Performance-related bonus

Increased pension benefits

13th cheque

Private health insurance (medical aid)

Flexi-time

Paid external higher education (e.g. MBA)

Access to career coach / mentor

Fitness benefits (e.g. gym membership)

Extra holidays

Company car

Housing subsidy

Skills development

Household-related benefits (e.g. dry-cleaning)FPI

Total

? ? SURVEY QUESTIONS

© Universum Communications 30

PREFERRED VS. CURRENT COMPENSATION PACKAGE • TOP 15

FPI

PROFESSIONALS’ PREFERENCES & LOYALTY

• Apart from base salary, which of the following benefits are included in your

compensation package? Please select as many alternatives as are applicable.

• Regardless of what is included in your current package, which of the following

would you most prefer as part of your compensation package, apart from base

salary? Please select a maximum of three alternatives

4 Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

35%

33%

32%

23%

18%

16%

14%

12%

9%

9%

7%

5%

4%

4%

2%

16%

21%

42%

12%

9%

23%

25%

9%

5%

1%

10%

3%

3%

13%

Shares / options

Profit-sharing

Performance-related bonus

Increased pension benefits

13th cheque

Private health insurance (medical aid)

Flexi-time

Paid external higher education (e.g. MBA)

Access to career coach / mentor

Fitness benefits (e.g. gym membership)

Extra holidays

Company car

Housing subsidy

Skills development

Household-related benefits (e.g. dry-cleaning)Preferred compensation package

Current compensation package

? ? SURVEY QUESTIONS

© Universum Communications 31

PREFERRED VS. CURRENT COMPENSATION PACKAGE • TOP 15

TOTAL

PROFESSIONALS’ PREFERENCES & LOYALTY

• Apart from base salary, which of the following benefits are included in your

compensation package? Please select as many alternatives as are applicable.

• Regardless of what is included in your current package, which of the following

would you most prefer as part of your compensation package, apart from base

salary? Please select a maximum of three alternatives

4 Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

31%

28%

26%

22%

21%

19%

18%

14%

14%

14%

13%

11%

11%

6%

5%

38%

39%

12%

10%

22%

17%

35%

10%

9%

13%

9%

21%

10%

9%

5%

Performance-related bonus

13th cheque

Shares / options

Profit-sharing

Flexi-time

Increased pension benefits

Private health insurance (medical aid)

Company car

Extra holidays

Housing subsidy

Paid external higher education (e.g. MBA)

Skills development

Overtime pay

Access to career coach / mentor

Fitness benefits (e.g. gym membership)Preferred compensation package

Current compensation package

? ? SURVEY QUESTION

© Universum Communications 32

SATISFACTION WITH CURRENT EMPLOYER

PROFESSIONALS’ PREFERENCES & LOYALTY

How satisfied are you with your current employer?

Scale: 1 = Very dissatisfied and 10 = Very satisfied

7,7

TOTAL

FPI

6,8

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

26%

14%

27%

9%

9%

3%

6%

4%

1%

1%

13%

10%

21%

19%

11%

10%

6%

5%

3%

2%

10

9

8

7

6

5

4

3

2

1FPI

Total

? ? SURVEY QUESTION

© Universum Communications 33

INTEREST IN CHANGING EMPLOYER

PROFESSIONALS’ PREFERENCES & LOYALTY

Are you interested in changing employer?

Yes, within 6

months

Yes, within 1

year

Yes, within

1-2 years

Yes, within

2-4 years No Don’t know

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

11%

18%

3%

10%

6%

11%

3%

14%

59%

36%

18%

12%

FPI

Total

? ? SURVEY QUESTION

© Universum Communications 34

APPLIED FOR ANOTHER JOB

PROFESSIONALS’ PREFERENCES & LOYALTY

Have you applied for a new job in the past 12 months?

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

4%

15%

5%

76%

12%

26%

9%

60%

Yes, internally with current employer

Yes, externally with other employer

Yes, and I switched to my current job within the past 12months

No

FPI

Total

? ? SURVEY QUESTION

© Universum Communications 35

REASONS FOR APPLYING FOR A NEW JOB

PROFESSIONALS’ PREFERENCES & LOYALTY

Why did you apply for a new job? Please select as many

alternatives as applicable

4 Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

63%

53%

37%

21%

21%

16%

16%

11%

11%

11%

5%

5%

5%

53%

41%

31%

30%

21%

15%

15%

15%

25%

4%

13%

7%

2%

9%

I wanted to create better development opportunities

I wanted a higher salary

I wanted greater scope to influence my work

I wanted to try something new

I was dissatisfied with the corporate culture

I wanted the opportunity for an international career

I was dissatisfied with my immediate boss

I moved / wanted to move geographically

I was dissatisfied with the overall management

I was made redundant

I wanted to see if there was any interest in me on the labourmarket

I was dissatisfied with the working hours

My workplace was shut down

Other

FPI

Total

6. COMMUNICATION PERFERENCES

7. PROFESSIONAL ASSOCIATION

8. APPENDIX

1. METHODOLOGY & TARGET GROUPS

2. PROFESSIONALS’ PROFILE

3. ATTRACTIVENESS

4. PROFESSIONALS’ PREFERENCES & LOYALTY

THE DRIVERS OF EMPLOYER ATTRACTIVENESS

5.

© Universum Communications

• RELATIVE IMPORTANCE OF THE DRIVERS OF EMPLOYER ATTRACTIVENESS

• ATTRACTIVENESS OF THE ATTRIBUTES WITHIN EACH DRIVER: • EMPLOYER REPUTATION & IMAGE

• JOB CHARACTERISTICS

• PEOPLE & CULTURE

• REMUNERATION & ADVANCEMENT OPPORTUNITIES

THINK ABOUT

• Compare your current employer brand and employer value proposition with the survey results. Are the aspects

on which you focus important and attractive to professionals? Or are you wasting time and money

communicating something that is not relevant for them?

• Are there attributes that are attractive to professionals on which you can deliver? Should these be included in

your external Communication preferences?

• As in any branding effort, keep in mind that preferences and goals vary greatly among different sub-segments.

37

TOPICS

THE DRIVERS OF EMPLOYER ATTRACTIVENESS

© Universum Communications 38

The framework is developed together with professor Paula

Caligiuri, Director of the Center for HR Strategy at Rutgers

University. It is based on specific research within HR, as

well as focus groups and general Communication

preferences with both our clients and professionals.

!

THE DRIVERS OF EMPLOYER ATTRACTIVENESS

THE DRIVERS OF EMPLOYER ATTRACTIVENESS

EMPLOYER REPUTATION & IMAGE The attributes of the employer as an organisation

• Attractive / exciting products and services

• Corporate Social Responsibility

• Environmental sustainability

• Ethical standards

• Fast-growing / entrepreneurial

• Financial strength

• Innovation

• Inspiring top management

• Market success

• Prestige

REMUNERATION & ADVANCEMENT OPPORTUNITIES The monetary compensation and other benefits, now and in

the future

• Clear path for advancement

• Competitive base salary

• Competitive benefits

• Good possibilities for rapid promotion

• Good prospects for high future earnings

• Good reference for future career

• Leadership opportunities

• Overtime pay

• Performance-related bonus

• Sponsorship of future education

JOB CHARACTERISTICS The contents and demands of the job, including the learning

opportunities provided by the job

• A variety of assignments

• Challenging work

• Client interaction

• Control over my working hours

• Flexible working conditions

• High levels of responsibility

• Opportunities for international travel / relocation

• Professional training and development

• Secure employment

• Team oriented work

PEOPLE & CULTURE The social environment and attributes of the work place

• Enables me to maintain personal interests

• Has a culture that celebrates diverse / multicultural employees

• Leaders who will support my development

• Offers a creative and dynamic work environment

• Offers a friendly work environment

• Offers interaction with international clients and colleagues

• Recognises performance (meritocracy)

• Recruits only the best talent

• Respects its people

• Support for gender equality

© Universum Communications 39

THE DRIVERS OF EMPLOYER ATTRACTIVENESS

THE DRIVERS OF EMPLOYER ATTRACTIVENESS 5

EMPLOYER

REPUTATION

& IMAGE

REMUNERATION &

ADVANCEMENT

OPPORTUNITIES

JOB

CHARACTERISTICS

PEOPLE

& CULTURE

? ? SURVEY QUESTION

© Universum Communications 40

RELATIVE IMPORTANCE OF EACH DRIVER

THE DRIVERS OF EMPLOYER ATTRACTIVENESS

How would you rate the relative importance of these aspects

when choosing your Ideal Employer? Please divide 100 points

between the alternatives in accordance with importance

5

FPI Total

EMPLOYER REPUTATION & IMAGE

JOB CHARACTERISTICS

PEOPLE & CULTURE

REMUNERATION & ADVANCEMENT OPPORTUNITIES

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

22%

23%

22%

33%

21%

27%

22%

31%

? ? SURVEY QUESTION

© Universum Communications 41

EMPLOYER REPUTATION & IMAGE

THE DRIVERS OF EMPLOYER ATTRACTIVENESS

Which attributes do you perceive as the most attractive?

Please select a maximum of three alternatives

5

EMPLOYER

REPUTATION

& IMAGE

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

50%

46%

37%

28%

28%

20%

20%

19%

17%

13%

38%

36%

25%

43%

30%

32%

18%

20%

17%

16%

Ethical standards

Innovation

Attractive / exciting products and services

Financial strength

Market success

Inspiring top management

Prestige

Fast-growing / entrepreneurial

Environmental sustainability

Corporate Social ResponsibilityFPI

Total

? ? SURVEY QUESTION

© Universum Communications 42

JOB CHARACTERISTICS

THE DRIVERS OF EMPLOYER ATTRACTIVENESS

Which attributes do you perceive as the most attractive?

Please select a maximum of three alternatives

JOB

CHARACTERISTICS

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

51%

43%

34%

34%

30%

19%

19%

17%

17%

11%

39%

31%

45%

36%

29%

11%

25%

25%

23%

15%

Professional training and development

Flexible working conditions

Challenging work

Secure employment

High levels of responsibility

Client interaction

Opportunities for international travel / relocation

A variety of assignments

Control over my working hours

Team oriented workFPI

Total

? ? SURVEY QUESTION

© Universum Communications 43

PEOPLE & CULTURE

THE DRIVERS OF EMPLOYER ATTRACTIVENESS

Which attributes do you perceive as the most attractive?

Please select a maximum of three alternatives

5

PEOPLE

& CULTURE

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

59%

52%

49%

34%

25%

21%

16%

16%

8%

5%

47%

34%

45%

37%

27%

23%

26%

23%

6%

10%

Offers a creative and dynamic work environment

Respects its people

Recognises performance (meritocracy)

Leaders who will support my development

Offers a friendly work environment

Recruits only the best talent

Enables me to maintain personal interests

Offers interaction with international clients and colleagues

Support for gender equality

Has a culture that celebrates diverse / multiculturalemployees

FPI

Total

? ? SURVEY QUESTION

© Universum Communications 44

REMUNERATION & ADVANCEMENT OPPORTUNITIES

THE DRIVERS OF EMPLOYER ATTRACTIVENESS

Which attributes do you perceive as the most attractive?

Please select a maximum of three alternatives

REMUNERATION &

ADVANCEMENT

OPPORTUNITIES

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

57%

37%

37%

33%

29%

29%

18%

16%

10%

33%

45%

34%

37%

27%

29%

27%

16%

18%

6%

Good prospects for high future earnings

Competitive base salary

Performance-related bonus

Leadership opportunities

Clear path for advancement

Competitive benefits

Good reference for future career

Good possibilities for rapid promotion

Sponsorship of future education

Overtime payFPI

Total

© Universum Communications 45

TOP FINDINGS

OVERALL MOST ATTRACTIVE ATTRIBUTES • TOP 5

THE DRIVERS OF EMPLOYER ATTRACTIVENESS

PLEASE NOTE: This analysis refers to the attractiveness of

each of the 40 attributes in relation to how important the

professionals think its driver is. The analysis gives a

summarised 360 degree view of the factors influencing

employer attractiveness.

!

FPI TOTAL

1. Competitive base salary (Remuneration &

Advancement Opportunities)

2. Challenging work (Job Characteristics)

3. Performance-related bonus

(Remuneration & Advancement

Opportunities)

4. Good prospects for high future earnings

(Remuneration & Advancement

Opportunities)

5. Leadership opportunities (Remuneration

& Advancement Opportunities)

1. Good prospects for high future earnings

(Remuneration & Advancement

Opportunities)

2. Performance-related bonus

(Remuneration & Advancement

Opportunities)

3. Offers a creative and dynamic work

environment (People & Culture)

4. Competitive base salary (Remuneration &

Advancement Opportunities)

5. Competitive benefits (Remuneration &

Advancement Opportunities)

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

1. METHODOLOGY & TARGET GROUPS

2. PROFESSIONALS’ PROFILE

3. ATTRACTIVENESS

4. PROFESSIONALS’ PREFERENCES & LOYALTY

5. THE DRIVERS OF EMPLOYER ATTRACTIVENESS

COMMUNICATION PREFERENCES

6. 7. PROFESSIONAL ASSOCIATION

8. APPENDIX

© Universum Communications

• PREFERRED & ACTUAL COMMUNICATION CHANNELS

• PUBLICATIONS & WEBSITES

• SOCIAL NETWORKS / COMMUNITIES

THINK ABOUT

• Which communications channels prefer professionals to learn about future employers and which ones are the

already using?

• Are you using the right channels to reach your target group?

• Can you improve the use of your communication budget?

47

TOPICS

COMMUNICATION PREFERENCES

? ? SURVEY QUESTION

© Universum Communications 48

PREFERRED COMMUNICATION CHANNELS • TOP 15

COMMUNICATION PREFERENCES

How would you prefer to gather information about potential

employers? Please select a maximum of three alternatives

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

43%

33%

33%

30%

17%

13%

12%

12%

12%

8%

8%

7%

7%

7%

7%

39%

30%

30%

27%

11%

18%

8%

15%

11%

8%

9%

4%

12%

9%

9%

Company websites

Acquaintances employed by the company / organisation

Career websites

Online professional networks / communities

Articles in trade magazines

Friends and family

Advertisements in print media

Articles in newspapers

Company recruitment brochures

Alumni services at your former university

Through my university during my studies

Advertisements in trade magazines

Advertisements on the Internet

Former fellow students

Online social networks / communities

FPI

Total

? ? SURVEY QUESTION

© Universum Communications 49

ACTUAL COMMUNICATION CHANNELS • TOP 15

COMMUNICATION PREFERENCES

What has mainly helped you to form an opinion about these

companies as employers? Please select as many alternatives as

applicable

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

40%

34%

28%

27%

27%

23%

23%

22%

19%

19%

15%

13%

13%

10%

6%

32%

31%

20%

15%

32%

22%

27%

12%

19%

21%

13%

18%

11%

18%

5%

Acquaintances employed by the company / organisation

Company websites

Online professional networks / communities

Advertisements on TV

Articles in newspapers

Articles in trade magazines

Friends and family

Company sponsored events

Advertisements in print media

Career websites

Advertisements in trade magazines

Advertisements in newspapers

Online social networks / communities

Former fellow students

Company videos

FPI

Total

? ? SURVEY QUESTION

© Universum Communications 50

PUBLICATIONS • JOBS

COMMUNICATION PREFERENCES

Which publications do you read to find jobs? Please select as

many as applicable

3

• Sunday Times (Money & Careers) (20%)

• Rapport (14%)

• Mail & Guardian (Jobs) (10%)

• Online industry trade journals (10%)

• The Star (Workplace) (10%)

• Beeld (Classified) (7%)

• Die Burger (Classified) (7%)

• Job Mail (7%)

• The Mercury (Workplace) (5%)

• Cape Times (Classified) (3%)

FPI TOTAL

• Sunday Times (Money & Careers) (33%)

• Job Mail (18%)

• Rapport (13%)

• Online industry trade journals (13%)

• Mail & Guardian (Jobs) (11%)

• The Star (Workplace) (10%)

• Beeld (Classified) (10%)

• Die Burger (Classified) (9%)

• City Press (Classified) (7%)

• Cape Times (Classified) (5%)

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

? ? SURVEY QUESTION

© Universum Communications 51

PUBLICATIONS • EMPLOYERS

COMMUNICATION PREFERENCES

Which publications do you read to learn about potential future

employers? Please select as many as applicable

3

• Business Day (32%)

• Finweek (27%)

• Financial Mail (20%)

• Sunday Times (20%)

• Online Industry Trade Journals (10%)

• Rapport (10%)

• The Times (10%)

• Beeld (8%)

• Die Burger (8%)

• The Star (8%)

FPI TOTAL

• Sunday Times (27%)

• Business Day (17%)

• Financial Mail (17%)

• Careers SA (14%)

• Rapport (12%)

• Mail & Guardian (12%)

• Finweek (11%)

• Beeld (10%)

• Online Industry Trade Journals (9%)

• The Star (8%)

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

? ? SURVEY QUESTION

© Universum Communications 52

WEBSITES

COMMUNICATION PREFERENCES

Which websites do you visit to learn more about potential future

employers (including job openings)? Please select as many as

applicable

3

• careerjunction.co.za (38%)

• careers24.com (33%)

• pnet.co.za (22%)

• Company specific websites (17%)

• careerweb.co.za (5%)

• gumtree.co.za (5%)

• ioljobs.co.za (5%)

• Newspaper career websites (5%)

• sajobsonline.co.za (5%)

• bestjobs.co.za (3%)

FPI TOTAL

• careers24.com (38%)

• careerjunction.co.za (37%)

• pnet.co.za (25%)

• Company specific websites (23%)

• gumtree.co.za (14%)

• jobs4u.co.za (12%)

• Newspaper career websites (10%)

• bestjobs.co.za (9%)

• careerweb.co.za (8%)

• ioljobs.co.za (8%)

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

? ? SURVEY QUESTION

© Universum Communications 53

SOCIAL NETWORKS / COMMUNITIES

COMMUNICATION PREFERENCES

Which social networks / communities / tools are you regularly

using? Please select as many as applicable

3

• Facebook.com (71%)

• Linkedin.com (47%)

• Google+ (38%)

• Youtube.com (22%)

• Twitter.com (17%)

• Instagram (7%)

• Blogger.com (2%)

FPI TOTAL

• Facebook.com (62%)

• Linkedin.com (46%)

• Google+ (33%)

• Youtube.com (21%)

• Twitter.com (19%)

• Pinterest (3%)

• Instagram (3%)

• Plaxo.com (1%)

• Blogger.com (1%)

• Flickr.com (1%)

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

1. METHODOLOGY & TARGET GROUPS

2. PROFESSIONALS’ PROFILE

3. ATTRACTIVENESS

4. PROFESSIONALS’ PREFERENCES & LOYALTY

5. THE DRIVERS OF EMPLOYER ATTRACTIVENESS

6. COMMUNICATION PREFERENCES

PROFESSIONAL ASSOCIATION

7. 8. APPENDIX

? ? SURVEY QUESTION

© Universum Communications

SATISFACTION - PROFESSIONAL ASSOCIATION

PROFESSIONAL ASSOCIATIONS

How satisfied are you overall with your professional association?

(Very satisfied, Satisfied, Neutral, Dissatisfied and Very

dissatisfied)

6

55

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

26%

40%

21%

10%

3%

27%

48%

20%

4%

1%

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

FPI

Total

? ? SURVEY QUESTION

© Universum Communications

WHY MEMBERSHIP OF A PROFESSIONAL ASSOCIATION?

PROFESSIONAL ASSOCIATIONS

What are your main reasons for being a member of a Professional

Association? Please select as many alternatives as applicable

6

56

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

76%

67%

48%

47%

29%

19%

17%

14%

9%

2%

71%

44%

46%

40%

31%

13%

18%

21%

47%

1%

Certification / recognition of experience

They help promote the profession

Access to information

Training / seminars / conferences

Networking opportunities

Career guidance

Advisory services

Membership magazine / journal subscription

It is compulsory

OtherFPI

Total

? ? SURVEY QUESTION

© Universum Communications

FINANCIAL PLANNING

PROFESSIONAL ASSOCIATIONS

Are you currently practising financial planning? Please select as

many alternatives as applicable

6

57

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

80%

20%

Yes

No

1. METHODOLOGY & TARGET GROUPS

2. PROFESSIONALS’ PROFILE

3. ATTRACTIVENESS

4. PROFESSIONALS’ PREFERENCES & LOYALTY

5. THE DRIVERS OF EMPLOYER ATTRACTIVENESS

6. COMMUNICATION PREFERENCES

7. PROFESSIONAL ASSOCIATION

APPENDIX

8.

? ? SURVEY QUESTION

© Universum Communications 59

HIGHEST ACADEMIC DEGREE

APPENDIX

What is your highest academic degree?

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

48%

18%

9%

8%

5%

4%

4%

1%

5%

17%

1%

26%

4%

17%

7%

12%

5%

5%

Postgraduate Diploma

Honours

Certificate

Bachelors Degree (i.e. B Eng, B Com, B Sc, BA)

MBA

Masters (non-MBA)

National Diploma

CA(SA)

Bacc. Technologiae (Btech)

PhDFPI

Total

? ? SURVEY QUESTION

© Universum Communications

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

60

EDUCATIONAL INSTITUTIONS (1/2)

APPENDIX

Which educational institution did you attend?

University FPI Total

Cape Peninsula University of Technology 0,00% 1,85%

Central University of Technology, Free State 0,00% 0,69%

Durban University of Technology 0,00% 1,62%

Mangosuthu University of Technology 0,00% 0,45%

Nelson Mandela Metropolitan University 3,75% 6,71%

North West University 2,50% 2,15%

Rhodes University 1,25% 0,96%

Tshwane University of Technology 0,00% 2,60%

University of Cape Town 1,25% 4,90%

University of Fort Hare 0,00% 0,25%

University of Johannesburg 6,25% 5,56%

University of KwaZulu-Natal 11,25% 6,33%

? ? SURVEY QUESTION

© Universum Communications

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

61

EDUCATIONAL INSTITUTIONS (2/2)

APPENDIX

Which educational institution did you attend?

University FPI Total

University of Limpopo 0,00% 0,38%

University of Pretoria 2,50% 26,79%

University of South Africa (Unisa) 12,50% 4,03%

University of Stellenbosch 11,25% 20,43%

University of the Free State 30,00% 2,74%

University of the Western Cape 1,25% 0,31%

University of the Witwatersrand 3,75% 5,37%

University of Venda 0,00% 0,13%

University of Zululand 0,00% 0,15%

Vaal University of Technology 0,00% 1,22%

Walter Sisulu University for Technology & Science 0,00% 0,40%

Other 12,50% 3,96%

? ? SURVEY QUESTION

© Universum Communications

Universum Professional Survey 2012/2013

Talent Insight Report

South African Edition

All Professionals

FPI

62

FIELD PERIOD 2013 – INCREASE RESPONSE RATE

APPENDIX

Which educational institution did you attend?

•Survey Specific Email

•FPI specific Prize

•Social Media

•Button on website

•Social media ads

WWW.UNIVERSUMGLOBAL.COM

THANK YOU!

ARE YOU

READY

TO DIG

DEEPER

INTO THE WORLD

OF EMPLOYER

BRANDING

?

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