1. Using the psa to create effective Technical Instructions
By Kristy Volz

2. What Is PSA?
Problem Solving Approach
Steps that ensure you communicate your message effectively
PSA helps you effectively evaluate all aspects of using effective communication to communicate, solve or teach.
3. The steps needed to accomplish psa
4. How Does It Apply To Me?
PLAN
Every great piece of communication starts with a PLAN.
What steps did I take before beginning my technical instructions?
How did this help me write effective technical instructions for my audience?
5. How Does It Apply To Me?
RESEARCH
Who is my audience?
What kind of communication is most effective for my audience?
Should I use pictures to create more visuals for my readers?
6. How Does It Apply To Me?
DRAFT
Why is a DRAFT important?
Were my instructions error free from my first draft?
Using a peer to help you review your document
7. How Does It Apply To Me?
REVIEW
Why are revisions important?
Should you ask for others input on revisions?
What are the keys things to look out for when revising?
8. How Does It Apply To Me?
DISTRIBUTE
This is the final part of your job
Follow all of the steps
9. Why Was Using the PSA Successful?
I was able to communicate effectively
All of my instructions were clear
I was able to teach children how to construct a Mr. Bell Pepper Head
10. What Did I Learn About My Writing
You do not always get right the first time..or second..
That I am not a visual person
11. Learning About Effective Communication?
Analyze your audience
Be clear in your message
Revise, revise, revise
Effective communication is remembered long after it has been distributed
12. That Is How I Used the PSA to Create an Effective Communication Piece
The End