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In this presentation, we have showcased how Alfresco can be used as a back end to manage and transform the content through 1. RichFaces 2. Liferay 3. Grails 4. Apache Flex as front end to deliver the content respectively for 1. In Flight Entertainment System 2. Partner Collaboration Portal 3. Promotions Approval System and 4. Digital Asset Management Solution.
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Streamlining Rich Media Content Creation with Alfresco for Media & Entertainment Industry
Date: July 17, 2014
Presenter:
Dhaval Joshi, Lead Consultant
CIGNEX Datamatics
Nirav Shah, Sr. Director-Marketing
CIGNEX Datamatics
CIGNEX Datamatics Confidential www.cignex.com
Agenda
• Introduction to Media & Entertainment Industry
• How to Build Rich Media Management Solution ?
• Use Cases
• Q & A
2
CIGNEX Datamatics Confidential www.cignex.com
Introduction - Content
3
Content Continues to Grow
72 Hours Of video uploaded per minute (Source: YouTube)
27 Million Pieces of content shared everyday (Source: AOL & Nielson)
300 Million Average number of photos Uploaded daily on Facebook (Source: Gizmodo)
500 Million Tweets sent per day (Source: sec.gov)
4 Trillion Paper documents in the U.S. Alone (Source: Coopers and Lybrand)
CIGNEX Datamatics Confidential www.cignex.com
Media and Entertainment Industry
4
“The Media and Entertainment industry a monolith, but rather a conglomeration of different industries that have the creation of mediated
content as a common activity” - Lucy Kung
Print Media Newspapers, Magazines, Books
Media & Entertainment
Industry
Advertising Traditional and Digital
Social Media YouTube, Blogs, Facebook
Theme Parks Adventure and Amusement Parks
Internet Based Media Online News, Information
Video Games Console/ Portable Games
Music & Radio Digital Music,
Recorded Audio Programs
Filmed Entertainment Movies, Cartoons, Shows
CIGNEX Datamatics Confidential www.cignex.com
How to Build Management Solution for M&E Industry?
5
Rich Media
CIGNEX Datamatics Confidential www.cignex.com
Rich Media Management Process
6
Manage Transform Deliver
Ingest
Cataloging
Metadata
Request
Produce/Create
Review & Approve
Publish/Notify
Channel Distribution
Manage & Transform Delivery
Back End Front End
CIGNEX Datamatics Confidential www.cignex.com
Alfresco Solution
7
Features Processes
Collaboration
Workflow
Stakeholders
Internal Departments/
Marketing, IT, Admin, Legal
External Customers,
Distributors, Channel Partners, Agencies
Versioning
Role based Access
Social Channel Publishing
Multi-Platform Support
Custom Integration
Delivery & Support
Rich User Experience
Multi-platform Reports & Analytics
Back End Front End
Proprietary & Open Source
Transformation
Identity & Access Management
OS iOS
Android Windows
APP Portals
CMS/WCM eCommerce
Devices Game
consoles STB
CIGNEX Datamatics Confidential www.cignex.com
In Flight Entertainment(IFE) System
Case Study
IFE Content Management Solution for Avionics Company
8
CIGNEX Datamatics Confidential www.cignex.com
Client Overview
9
A division of leading avionics company, leader in
passenger entertainment systems, with over 700+ employees with decades of IFE experience
CIGNEX Datamatics Confidential www.cignex.com
IFE Content Management Solution
• Challenges Faced
– Cost of Ownership
– Productivity Leakage
– Security Risks and Human Touch Points
10
High Delivery Time Redundancy of Entertainment Content High Maintenance
No Reusability Lack of metadata management Lacked Integration Capabilities
No Role based Access Manual Transfer No Workflow Process
CIGNEX Datamatics Confidential www.cignex.com
IFE Content Management Solution
11
Content Repository
JABX
JIBX
In-Flight Entertainment Content Management Solution
XML
Metadata, XML
Overview of IFE Content Management System Integration of Alfresco Document Management & JBoss’ JSF framework RichFaces
CIGNEX Datamatics Confidential www.cignex.com
IFE Content Management Solution
12
Sh
are
Alf
resc
o S
erv
ices
Flight Group Management
User Authentication
Content Management
Content Work Flows Database
Web Services API
XML
JBoss SEAM
View, Select, Archive
In-Flight Entertainment Legacy System
Alfresco ECM (Document Management)
Metadata Management
Movies
Airline 1 Manager Airline 2 Manager Airline 3 Manager Airline 4 Manager
Magazine Games Music
Web Services Queries
IFE Catalog Airline 1 IFE Catalog Airline 2 IFE Catalog Airline 3 IFE Catalog Airline 4
XML XML XML
In-Flight Entertainment Manager/ Showbiz Head
Entertainment Packages
CIGNEX Datamatics Confidential www.cignex.com
IFE Content Management Solution
• Key Features
13
Workflow based Metadata Management
Processing titles and media requests Creation of requests, titles from scratch /catalog
Support for Interface with multiple languages
and to store frequently used media titles
Notification & Reports Pending action notification
Reports to know Popularity and Ratings of media titles
Flexible, Secure and Automated Solution
Airline level customization for content types and lists
CIGNEX Datamatics Confidential www.cignex.com
IFE Content Management Solution
• Key Benefits
14
Streamlined Business Operations and Increased Productivity
Content Management through unified Ingestion and predefined workflow
Reduced Cost of Ownership Reduction in time between content
procurement and delivery to the airline
Content Visibility with Reporting and Analytics
Asset tracking and rejection with order level calculation for various airlines
CIGNEX Datamatics Confidential www.cignex.com
Use Cases
15
Media Company
Media Conglomerate
Gaming Company
CIGNEX Datamatics Confidential www.cignex.com
Media Company - Partner Collaboration Portal
• Client Overview
– Leading American Media Company creating high profile content in lifestyle
segment broadcasted in numerous media platforms including TV, print,
internet and mobile
• Challenges Faced
– In production of TV shows, client used a solution based on Apache Wicket
Framework with custom Java to collaborate with external team (eg.:
production companies)
• Low attention to web experience
• Maintenance overhead
• Team collaboration was primitive
16
CIGNEX Datamatics Confidential www.cignex.com
Media Company - Partner Collaboration Portal
17
Benefits Increased Business Efficiency,
Simplified Collaboration Portal with Rich User Experience
(Content and Metadata)
BPM
Internal/External Users
Aspera Connect (Data Transfer)
RESTful web service layer
Site Minder SSO
Workflow management
In house asset management system and
other applications
LDAP1 LDAP2
CIGNEX Datamatics Confidential www.cignex.com
Media Conglomerate - Promotions Approval System
• Client Overview – A Media Conglomerate with over 160,000 employees working in five major
segments: Parks & Resorts, Studio Entertainment, Consumer Products, Interactive Media and Media Networks
• Business Needs: – Marketing department needed “movie promotion approval system” to
Create-Track-Optimize-Monitor promotions with distributors and channel partners across the world
• Easy to use & Secured
– Support for various media content types/formats and metadata
– Role & profile based access to information
• Collaborative
– Workflow for review and approval with external and internal stakeholders
– Annotations and comments on media content
• Dashboard/Reports
– Marketing budget – Planned vs. Actual
– Promotion status, spending per media outlet (TV, Internet, Radio etc.)
18
CIGNEX Datamatics Confidential www.cignex.com
Media Conglomerate - Promotions Approval System
19
Internal Users Marketing- Corporate & Regional Legal – Corporate, Regional Admin
External Users Distributors, Channel Partners Agency
PAS Repository
Alfresco Repository
User & Group Management
Content
Management
Alfresco Services
Alfresco DM
Promotions
(Action Items, Feedback, All Promotions, New Promotion)
News
Case Study
(Past Promotions)
Workflow Graphical UI
Currency
Conversion
Reports
(xls, csv and pdf)
ImageMagick
WebScript
SSO
Notifications (Batch Admin)
User & Group Management
Authentication
SMS Import
Benefits Improved Productivity and Collaboration,
Reports and Real time updates on promotion status and spending
CIGNEX Datamatics Confidential www.cignex.com
Gaming Company – DAM Solution
• Client Overview – Leading global developer, publisher and distributor of interactive
entertainment and leisure products with employees over 5,000 and revenue over US$2 billion
• Challenges faced – Proprietary Content Management solution
• Multiple customised websites developed to support partners
• Complex & time consuming content publication
– Need to leverage CRM to reach users registered across multiple sites
• Lack of single data source for effective marketing and up-selling
– Duplication of the games assets
• Potential legal risk and high infrastructure costs
– Need to maintain security and stability of digital assets
20
CIGNEX Datamatics Confidential www.cignex.com
Gaming Company – DAM Solution
21
Benefits
Rich CMS experience, Control over content, Online CRM Spending Reduced by 40%
AMC reduced from US$5 Million to US$50,000
CIGNEX Datamatics Confidential www.cignex.com
About CIGNEX Datamatics
A subsidiary of Datamatics Global Services Limited
22
CIGNEX Datamatics Confidential www.cignex.com
Who We Are?
• Since 2000, delivering solutions using Open Source technologies to
– Address business goals
– Increase business velocity
– Lower the cost of doing business
– Gain competitive advantage
• Dramatically reduce Total Cost of Ownership (TCO) & deployment time of IT solutions
23
Portal Solutions Content
Solutions
Big Data Analytics Solutions
400+ Implementations
450+ Experts
200+ Integrations
13 Books
5000+ Community Contributions
Offices : America | India | UK | Europe | Singapore | Australia
CIGNEX Datamatics Confidential www.cignex.com
Where We Can Help Clients
24
Portals User eXperience Platform
Content Enterprise Content Management
Big Data Analytics Making Data Work
Liferay, Drupal, JBoss
ZK, HTML5, MuleSoft
Alfresco, Drupal, Magento, CQ
JBoss, Moodle, Ephesoft, Liferay
Hadoop Ecosystem, MongoDB,
Pentaho, Talend, Solr, Jaspersoft
▪ Intranet
▪ Extranet
▪ EAI
▪ SOA
▪ Social Collaboration
▪ Big Data Portal
▪ Mobile Portal
▪ Custom Portal
▪ WCM
▪ DM
▪ RM
▪ CMS
▪ DAM
▪ e-Commerce
▪ e-Learning
▪ ERP
▪ Imaging Solutions
▪ Data Integration
▪ Information Delivery
▪ Data Analysis
▪ Enterprise Search
SERVICES UI ▪ Development ▪ Integration ▪ Customization ▪ Migration ▪ Testing ▪ Training ▪ Support (24*7)
Enterprise Mobility – Strategy ▪ Mobile UX ▪ App Development ▪ MEAP/MDM
Managed Cloud Services – Develop ▪ Deploy ▪ Manage
VAR/Annual Product Subscription – Liferay ▪ Alfresco ▪ Cloudera Hadoop ▪ MongoDB
Extended Development Center – Center of Excellence
SOLUTIONS
CIGNEX Datamatics Confidential www.cignex.com
Our Content Practice
25
Team Size: 110+ Projects: 115+
• Alfresco Platinum & Gold Partner
• Acquia “Ready” partner
• Magento Silver Solution Partner
• 2010 - Alfresco Partner of the Year Award
• 2008 – Alfresco - Best North American
implementation of the year
• 2007 – Alfresco - WCM implementation
• Connectors/Accelerators, Frameworks
• RAPIDO – Content Mgmt. & Publishing
• OCM – Open Source Contract Management
• Smart Document Processing Solution
• Migration Toolkit - Documentum to Alfresco
• Drupal-MongoDB Connector
• CQUAD – Drupal Magento Connector
• Magento Chase PaymentTech Extension
Alfresco APAC Partner of the Year, 2010
Alfresco North America Partner of the Year, 2010
CIGNEX Datamatics Confidential www.cignex.com
Alfresco - Integrations by CIGNEX Datamatics
26
RIA Framework Learning Management Reports SSO
Proprietary Systems
Enterprise Mobility
ERP CRM Enterprise Portals e-Commerce
CIGNEX Datamatics Confidential www.cignex.com
Free Assessment Offer
• This assessment enables companies to maximize existing IT assets and build a roadmap of the vetted Open Source technology options to: – Reduce software costs up-to 70%
– Help generate opportunities for growth and service
• The FREE Assessment Offer Includes: – Situation Analysis
– Gap Analysis
– Recommendations/Roadmap
27
For more information, please visit: www.cignex.com/freeassessment
or contact us at [email protected]
Contact Us
Americas: [email protected]
EMEA – [email protected]
APJ – [email protected]
Thank You
Making Open Source Work
Learn More
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