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1 Socialize Your App To Drive Discovery and User Engagement Uncover The Mobile Black Box Isaac Mosquera Director, Mobile @imosquera #sharethis

Socialize your app to drive app discovery and user engagement

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How to use social to improve engagement and discoverability of your application.

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Page 1: Socialize your app to drive app discovery and user engagement

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Socialize Your App To Drive Discovery and User Engagement

Uncover The Mobile Black Box

Isaac MosqueraDirector, Mobile

@imosquera#sharethis

Page 2: Socialize your app to drive app discovery and user engagement

ShareThis

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2.4MM PUBLISHERS

120 SOCIAL CHANNELS

85% OF ONLINE AUDIENCE

ShareThis is the largest sharing platform reaching 211 million people over 120 social channels on 2.4 MM sites. That’s 95% of the web!

Page 3: Socialize your app to drive app discovery and user engagement

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A few things about me

Co-founder of Socialize, a social mobile SDK, recently acquired by ShareThis, Inc

Co-founder of PointAbout, a mobile consulting company, acquired by 3 Pillars Global. Developed apps for enterprise customers

Co-founder of AppMakr.com, DIY website for building 100% native apps

Page 4: Socialize your app to drive app discovery and user engagement

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Adults spend an average of 141 minutes a day using their mobile devices

Did you know?

Connect. Engage. Increase.

The mobile web is twice as social as desktop.

Did you know?

50% of the US population will share on smartphones in 2014

Did you know?

CONNECT ENGAGE

INCREASE

Page 5: Socialize your app to drive app discovery and user engagement

CONNECT

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• KNOW YOUR AUDIENCE

• CONTENT CATEGORIES

Moms are 3x more social than anyone else.

Did you know?

CONNECT ENGAGE

INCREASE

Page 6: Socialize your app to drive app discovery and user engagement

CONNECT – BUILDING TRUST

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Page 7: Socialize your app to drive app discovery and user engagement

CONNECT – Know your Audience

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What is your app all about?

Who is your target market?

Page 8: Socialize your app to drive app discovery and user engagement

CHANNELS

CONNECT – Matching Social Channels

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Arts & Entertainment

Category should match

the social channels in

your appHealth

Technology

Food and drinks

Family and kids

Page 9: Socialize your app to drive app discovery and user engagement

ENGAGE

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• RIGHT TIME

• ENGAGEMENT TYPES

High volumes of shares occurs at 6pm

Did you know?

CONNECT ENGAGE

INCREASE

Page 10: Socialize your app to drive app discovery and user engagement

What is the potential?

Page 11: Socialize your app to drive app discovery and user engagement

What is the potential?

● Tablet 45% growth year-over-year w/ data growing 118%

● iPhone growing 21% with data 81%

Page 12: Socialize your app to drive app discovery and user engagement

ENGAGE – SOCIAL TOOLS

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Things to think about before adding your social tools:

• App Real Estate• Performance• Connectivity

Page 13: Socialize your app to drive app discovery and user engagement

Help your users help you

Don’t be afraid to ask

Page 14: Socialize your app to drive app discovery and user engagement

Make Sharing Easy

Web Module Authentication

Native Single Sign On

Page 15: Socialize your app to drive app discovery and user engagement

ENGAGE – Playstation’s new controllers

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Page 16: Socialize your app to drive app discovery and user engagement

Make Sharing Easy

Don't create unnecessary roadblocks

Page 17: Socialize your app to drive app discovery and user engagement

ENGAGE – THE RIGHT TIME

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SU M TU W TH F SA

Engage your MOBILE Audience at the Right Time

12am-5:59am 6am-11:59am 12pm-5:59pm 6pm-11:59pm

Average Shares per Day

Average Shares by Time of Day

Page 18: Socialize your app to drive app discovery and user engagement

ENGAGE – Engagement Types

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Other ways to keep users engaged @UserName #hashtag

Page 19: Socialize your app to drive app discovery and user engagement

ENGAGE – MULTI-SCREEN PLATFORMS

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• Device Device

• Tracking across platforms

• Content availability in different formatsImportance of Multi-Screen Engagement

Page 20: Socialize your app to drive app discovery and user engagement

INCREASE

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• SOCIAL BUTTONS

• ANALYTICS

81% of video views are social

Did you know?

CONNECT ENGAGE

INCREASE

Page 21: Socialize your app to drive app discovery and user engagement

INCREASE – SOCIAL CHANNELS

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SMS

TwitterEmail

Facebook

Other

Don’t forget mobile specific channels such as SMS that

garner almost half of all shares on mobile.

SHARES BY CHANNEL

23%

11%

12%9%

45%

Page 22: Socialize your app to drive app discovery and user engagement

INCREASE – You can only improve what you measure

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Most Shared Content

Page 23: Socialize your app to drive app discovery and user engagement

Help your users help you

Track failure as much as you track success

Page 24: Socialize your app to drive app discovery and user engagement

USE CASE - EVALUATING DJ LOBO’S SOCIAL CYCLE

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PROBLEM:

Looking for a social solution to• Unlock content that only lives within the

app and not on web• Build a community within the app• Track trending content

DJ Lobo is NYC’s #1 Tropical Music DJ for La Mega 97.9, mixing top hits from salsa, tipico, bachata, merengue, raggaeton, hip-hop to house.

CONNECT ENGAGE

INCREASE

Page 25: Socialize your app to drive app discovery and user engagement

CONNECT

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Audience:Latin music lovers all over the world

Customized solution that allowed his users to share every mix

Page 26: Socialize your app to drive app discovery and user engagement

ENGAGE

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DJ Lobo keeps his users engaged by creating a feedback loop by sending

notifications to users who have shared, liked or commented his music.

NOTIFICATIONS

LikeShare

Comment

Page 27: Socialize your app to drive app discovery and user engagement

INCREASE

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Notifications Drive Shares

SU M TU W TH F SA

Shares Drive Usage

SHARES

NOTIFICATIONS

USAGE

Page 28: Socialize your app to drive app discovery and user engagement

INCREASE – Highly targeted notifications

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Shares Drive Usage

Page 29: Socialize your app to drive app discovery and user engagement

TAKEAWAYS

Gain the trust of your users

Connect. Engage. Increase

Make sharing easy

Make your notifications highly targeted

Remove unnecessary road blocks Increase your users trust

Page 30: Socialize your app to drive app discovery and user engagement

Questions for Prizes

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1

How much more social are moms than other users?

2

What hours of the day does most sharing happen on mobile?

Page 31: Socialize your app to drive app discovery and user engagement

QUESTIONS

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Page 32: Socialize your app to drive app discovery and user engagement

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THANK YOU!

Isaac MosqueraDirector, Mobile

@imosquera#sharethis