You Have Time for Social Media

Dawn Gartin

Social Mediaologist

Brian Solis and JESS3

http://www.theconversationprism.com/

Think: Wow!

Customers Want:

• Real time

• Channels

• + / –

• Questions

• Recommend

Think: Relationship

Think: Not me!

• Connect

• Engage

• Listen

Think: Know-Like-Trust

Social Media Uses

• Grow client base

• Brand Awareness

• Listen

• Engage

• Monitor• Monitor

• Credibility

• Recruit

• Leads

• Add your own

Think: BUSINESS

Think: One

Think: Profile

Think: Capture

Think: Audience

• http://Bit.ly

• http://hootsuite.com/

• https://www.dropbox.com/

• http://tweetchat.com/

• http://gist.com/

Think: FAST

Plan Act Reply Test You

Measure

Think: PARTY