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Social Media Outreach Communicating in the Online World to Enhance Planning in the Real World

Social Media Outreach

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Communicating in the Online World to Enhance Planning in the Real World - Presented to American Planning Association Cleveland Planning and Zoning Workshop - Nov. 13, 2009.

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Social Media OutreachCommunicating in the Online World to Enhance

Planning in the Real World

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Power to the people.

They’re now the publishers.

Social Media Overview

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Expensive & Unidirectional

Old Media

T.V., radio, newspapers & magazines require significant infrastructure for production and distribution.

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Inexpensive & bi-directional (social)

New Media

Internet, blogs & social media services provide infrastructure, making entry costs affordable for individuals and organizations.

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via text, audio & video

Anyone can publish

(Whether or not they have something meaningful to say.)

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News, announcements, best practices, reviews, tutorials...anything can be shared.

They Do Have Something to Say

Some of it is quite useful.

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Web-based services, blogs and applications.

Social Media Tools

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Friends, old school chums, causes, organizations, businesses & more.

Facebook

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Not just for job searches. Connect with peers & professionals.

LinkedIn

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140 characters is not as limiting as you might think.

Twitter

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Monitor mentions (replies) & share lists

Twitter

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Tweetdeck: Making sense of your Twitter stream.

Twitter

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Photosharing - Archiving - Events/Places/People

Flickr

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Channels, playlists, subscriptions, comments...link to your site.

YouTube/Vimeo

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Publish & promote via social media & embed on your site.

YouTube/Vimeo

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Crowdsourcing what’s important (or not)

Digg

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A salvation for insomniacs & a place to share interesting sites

StumbleUpon

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Bookmark sites by tags - easier to find later - from any computer

Delicious

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Social bookmarking & organization

Delicious

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Monitor responses & mentions - following related news

Google Reader

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Skim feeds & read articles in reader or click through to article on site.

Google Reader & Feedly

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Niche networks for organizations, clubs & topical groups.

Ning

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Measurable Goals • Clear Strategies • Audience Specific Tactics

Goal Planning

Create useful conversations.

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How to have new conversations

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Intentional Model from Instructions from the Cook

Conversations that have the power to reveal, inspire & engage our strengths

New Conversations

Conversations that have no power to reveal, inspire & engage our strengths

Old (Shadow) Conversations

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Seven Habits

7

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Using social media to connect with your peers.

Collaboration

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Create Public or Private Communities - Discussion Boards, File Sharing & More

Ning Networks

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Real-time Twitter chats - when you can’t meet in person, meet in real time.

Twitter • Google Docs

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Private Beta

Google Wave

Threaded discussions let you add people to conversations, share documents, etc.

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More than just conference calls

Skype

Chat boards & screen sharing make it easier to meet online (small groups only)

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Connecting with constituents.

Outreach

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BlogsBackbone for social media strategy.

Plans, documents, surveys, visitor comments, RSS feeds, social media sharing, SEO.

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BlogsConversation is archived on blog and may spread to other sites.

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FacebookAugment your blog with a Facebook Page

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FacebookUsing pages to connect with constituents & promote events

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Twitter ChatsReal-time meetings via Twitter. Simply set a time, hashtag and moderator.

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LinkedIn GroupsCreate a group for your community.

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Social Media Press ReleaseMainstream media is listening. (They’re also following you on Twitter & Facebook.)

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Integrated CommunicationCoordinate your blog with social media efforts as part of comprehensive plan.

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social media consultants

Google “Heidi Cool” or “George Nemeth” to find us online, or visit:

http://georgenemeth.com/

http://www.heidicool.com

Many of the resources mentioned can be found online at:http://delicious.com/hacool/APAClevelandMeeting

Heidi Cool & George Nemeth