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Slides for the working group at Employee Portal Evolution Masters 2010 Berlin
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Social Intranet and Business ProcessesInput for our Working Group
Samuel Driessen, Information Architect @ OcéEmployee Portal Evolution Masters 2010
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Océ in Sum
Océ today:
21,500 people worldwide
Annual revenue 2009:
€ 2.648 Billion
Net Income 2009:
€ - 47.134 Million
Worldwide distribution in 90 countries
Direct sales and services in 30 countries
10 R&D-sites in 9 countries
Business: Printing, scanning, copying products
and services (B2B)
New!: Document Services Valley
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Our Working Group
Discuss how: Unstructured and structured information and
communication processes relate Or: How does our intranet relate to business
processes? Or: Does the social intranet relate to business
processes? Or: Does social media relate to business processe?
Case: Microblogging @ Océ
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step 1 step 2 step 3 step n
Business Process or…
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…Employee Network
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It’s both
step 1 step 2 step 3 step n
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Work and How it gets done
Manufacturing Transactional Knowledge Work
Structured Processes
Ad Hoc Processes
How work gets done
Types of WorkNetwork effects
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Work and is it supported?
Manufacturing Transactional Knowledge Work
Structured Processes
Ad Hoc Processes
How work gets done
Types of WorkNetwork effects
E.g. ERP
E.g. Archive E.G Design tools
E.g. PLM
E.g. Email
E.g. Sharepoint/
E.g. Blogs/wiki’s
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Microblogging with Yammer
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Results
2000+ members and growing # active members growing # different departments & countries growing Usage pattern:
try microblogging, share some basic stuff think about change info and communication processes tie to business processes
Measure soft and hard value
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Learning Points
Microblogging not easy (concept/tool) Culture (Guidelines and Guidance) Moderate! It’s a Community…
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Microblogging in Manufacturing Plants
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