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Process Mining
Beyond Business Intelligence
Agenda
• Introduction • Laboratory for Quality Software• Process Mining
• Demonstration • Yasper• ProM
• Discussion
/ department of mathematics and computer science PAGE 208-04-23
LaQuSo Organization
/ department of mathematics and computer science PAGE 308-04-23
Department of Mathematics and Computer Science
• Information Systems• EG Databases & Hypermedia
• EG Architecture of Information Systems
• Specification and Verification• EG Formal Methods
• EG Analysis and Design of Systems
• Software and Systems Engineering• EG Software Engineering and Technology
• EG Systems Architecture and Networking
• EG Embedded Systems Security
• Algorithms and Visualization• EG Algorithms
• EG Visualization
Institute for Computing and Information Sciences
• Digital Security
• Information and Knowledge Systems
• Informatics for Technical Applications
• Software Technology
• Foundations
part of
LaQuSo Goals
• Support of relevant research on ICT, in particular on IT
• Validation of academic results
• Valorization of academic results
/ department of mathematics and computer science PAGE 408-04-23
Contributing to
Promotion of excellence and utilization of knowledge to strengthen technological and societal innovation.
LaQuSo Focus
• Process Miningin collaboration with prof. dr. ir. W.M.P. van der Aalst and prof. dr. K.M. van Hee and their research group
• Code Miningin collaboration with prof. dr. M.G.J. van den Brand and his research group
• Model Analysisin collaboration with prof. dr. ir. J.F. Groote and his research group
• Security Analysisin collaboration with prof. dr. B.P.J. Jacobs and prof. dr. S. Etalle and their research groups
/ department of mathematics and computer science PAGE 508-04-23
Process Mining
/ department of mathematics and computer science PAGE 908-04-23
RealityRealityRealityReality InformationInformationSystemSystem
InformationInformationSystemSystemcontrol
support
Process Mining
/ department of mathematics and computer science PAGE 1008-04-2308-04-23
RealityRealityRealityReality InformationInformationSystemSystem
InformationInformationSystemSystemcontrol
support
LogLogLogLog
logging
ModelModelModelModel
e.g. events,messages,
transactions
Process Mining
/ department of mathematics and computer science PAGE 1108-04-23
RealityRealityRealityReality InformationInformationSystemSystem
InformationInformationSystemSystemcontrol
support
LogLogLogLog
logging
ModelModelModelModel
e.g. events,messages,
transactions
models specifies
Process Mining
/ department of mathematics and computer science PAGE 1208-04-23
RealityRealityRealityReality InformationInformationSystemSystem
InformationInformationSystemSystemcontrol
support
LogLogLogLog
logging
ModelModelModelModel
e.g. events,messages,
transactions
models specifies
verification
discovery
conformance verification
Process Mining
• Basic Performance Metrics• ‘De facto’ Process Model• Organizational Model• Social Network Model• Decision Point Analysis• Auditing & Security
/ department of mathematics and computer science PAGE 1308-04-23
MiningMiningSystemSystemMiningMiningSystemSystem
Process Mining
/ department of mathematics and computer science PAGE 1408-04-23
LogLogLogLog
analysis reportoriginal data
MiningMiningSystemSystemMiningMiningSystemSystem
Process Mining
/ department of mathematics and computer science PAGE 1508-04-23
LogLogLogLoginternal
representation
analysis report
relevantraw data
original data
Extraction
• Filter• Select• Preprocess• …
MiningMiningSystemSystemMiningMiningSystemSystem
Process Mining
/ department of mathematics and computer science PAGE 1608-04-23
LogLogLogLoginternal
representation
analysis report
relevantraw data
original data
Extraction
• Filter• Select• Preprocess• …
analysisdesign and/or
developprocess and
analysisreport and/orconsultancy
Process Mining
• We support:• the process mining readiness assessment (quick scan)• the design and development of the necessary interfaces• the deployment of the process mining system• the actual process mining
− the preparation− the execution− the analysis
• We can also provide consultancy on improvement opportunities
/ department of mathematics and computer science PAGE 1708-04-23
Demonstrations
/ department of mathematics and computer science PAGE 1808-04-23
