Intranets In The Cloud: What You Need To Know

@RHARBRIDGE

Intranets In The Cloud: What You Need To KnowPresented By: Richard Harbridge

RICHARDHARBRIDGE

My twitter handle is @RHarbridge, blog is http://RHarbridge.com, and I work at

SPEAKER | AUTHOR | SUPER FRIENDLY

http://www.twitter.com/RHarbridge

http://www.twitter.com/RHarbridge

http://rharbridge.com/

ARE YOU READY FOR TODAY’S DEMANDS?

What about tomorrows demands? Are you ready for those?

Benefits Of Intranets In The Cloud

INTRANETS IN THE CLOUD: WHAT YOU NEED TO KNOW

Embracing The Cloud PlatformCustomizing & Integrating The CloudEnsuring Adoption & Success In The Cloud




THERE ARE FINANCIAL BENEFITS…

Infrastructure cost savings, pay per user per month, price bundling, automaticscale and much more…

THE INNOVATION BENEFITS ARE MORE INTERESTING…

Continually improving experiences, continuous rollout of new capabilities, continued integration with more technologies, and much more…

NO MORE TECHNOLOGY UPGRADES…It is more challenging to meet modern expectations on legacy technology. By leveraging cloud technology you no longer need to upgrade.







INTRANET PLANNING…

Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com

News

Keeps employees informed by targeted, easy to publish

articles.

Tools & Quick

AccessAccessible and rapid access with single sign on to key

tools/apps.

Leadership Messaging Amplifies reach and impact of leader

communications.

Shared StoriesGiving employees a voice and way to share with the

organization.

Mobile Experience

Provides the Intranet to employees anywhere at anytime, and on any device.

Events

Shared calendar experiences to stay up to date on corporate and

divisional events.

Enabling

RecognitionFoster a greater collaborative

culture with peer to peer praise.

Enterprise SocialIntegrate and enhance from commenting to interactive

polls.

Intranet Search

Powerful full text search available across the entire Intranet and in

specific collections.

Video

Storage, conversion and optimized playback of

video.

Photos

Providing rich galleries.

Information Architecture

Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates,

content types and much more.

Flexible

Navigation Powered by metadata, site

structure or search.

Actionable Analytics

Provide actionable insights based on usage.

People SearchIntuitive, intelligent and modern people search

experiences.

People

SpotlightsCelebrating

talent/connecting people within the organization.

http://office365intranets.com/



Tools & Quick


tools/apps. Information Architecture



Flexible




METADATA & IA ARE CRITICAL…

SharePoint has had robust metadata and taxonomy capabilities. Over past fewversions there have been numerous improvements. More are coming.




THE NEW SHAREPOINT HOME EXPERIENCE…

A common need is a site directory. In Office 365 not only is this available, but it isbeing updated with features like activity roll ups, and quick follow/share options.

Flexible



INCORPORATE THE SUITE BAR (AND DON’T MODIFY IT)….

Design to take full advantage of the platform.

Tools & Quick


tools/apps.

APP LAUNCHER & SINGLE SIGN ON EXPERIENCE…

While many Intranets build out quick access this is in O365 already.

Tools & Quick


tools/apps.



Tools & Quick


tools/apps. Information Architecture



Flexible






Today we understand how to leverage and navigate analytics to improve the intranet, engagement, or experiences. We have more insight than ever before.

ANALYTICS & INSIGHTS…



BRINGING ANALYTICS TO THE FOREFRONT…

We need to implement the Intranet in a way that doesn’t just empower leaders with analytics/insights but empowers everyone.





Tools & Quick


tools/apps.

Intranet Search






Flexible






experiences.


LEVERAGE SHAREPOINT SEARCH…

Whether you are using it as is OOTB or in a hybrid configuration you have a powerful ready to go search experience integrated throughout Office 365.

Intranet Search

Powerful full text search available across the entire Intranet and in specific

collections.


experiences.

LEVERAGE RICH & INTERACTIVE PROFILE PAGES…

Anywhere a person is referenced a beautiful interactive profile that constantly has new features is only one click away.

Intranet Search

Powerful full text search available across the entire Intranet and in specific

collections.


experiences.



News


articles.

Tools & Quick


tools/apps.


communications.

Events


divisional events.

Intranet Search






Flexible






experiences.

People




DESIGN TO INTEGRATE WITH OFFICE 365…

When designing news, leadership or even events pages we can take advantageof new and improved authoring experiences.

News


articles.


communications.

Events


divisional events.

DESIGN TO INTEGRATE WITH OFFICE 365…

Microsoft is improving the news experience in SharePoint and Office 365.

News


articles.


communications.

Events


divisional events.



News


articles.

Tools & Quick


tools/apps.


communications.

Mobile Experience


Events


divisional events.

Intranet Search






Flexible






experiences.

People




INTRANET IN YOUR POCKET…

Your Intranet is responsive by design, but what if you could also enable better site experiences on mobile devices. What if you could design for the user?

Mobile Experience




News


articles.

Tools & Quick


tools/apps.


communications.


organization.

Mobile Experience


Events


divisional events.

Enabling




polls.

Intranet Search






Flexible






experiences.

People




ENTERPRISE SOCIAL…

Enterprise social can be integrated into the Intranet experience.This is even more compelling when based on world class platforms like Yammer.


polls.

ENABLING NEW PRAISE EXPERIENCES…

This is a good example of something else that you shouldn’t spend money on as there are great ways to do this today and new ways coming soon.

Enabling





News


articles.

Tools & Quick


tools/apps.


communications.


organization.

Mobile Experience


Events


divisional events.

Enabling




polls.

Intranet Search



Video


video.

Photos

Providing rich galleries.




Flexible






experiences.

People




ENABLING NEW VIDEO EXPERIENCES…

Ready to go portal experiences like Office Video are easy to enable and embrace. All included in Office 365.

Video


video.

ENABLING NEW VIDEO EXPERIENCES…

From inserting and offline viewing, to subtitles and captions, these Office Video experiences are always undergoing constant innovation and greater integration.

Video


video.







SITE PROVISIONING…

In Office 365 you will want to invest in developing a site life cycle wizard (for siteprovisioning, classification and management).

Flexible






SEARCH WHERE YOU ARE…

We can personalize, tailor and improve search by embedding it with reach as youtype results in context within the navigation or other key components.

Intranet Search




experiences.

RESPONSIVE DESIGN…

Responsive design is a default requirement. Every Intranet should be responsiveby design. We always implement responsive design in all of our projects.

Mobile Experience


ENTERPRISE SOCIAL…

Adding the embed to sites isn’t done automatically, and managing membershipsacross SharePoint and Yammer can be a pain. Great development opportunity.


polls.







PLANNING FOR ADOPTION…

Who will adopt Office 365 and when will they adopt it?

“We Need It To Be The Norm / Expectation”

Adopters

Coor

dina

tion

& In

vest

men

t

These Adopters need help understanding the value change provides. Why should they change? Sharing change stories, benefits, contest winners,business impacts of the technology will be important to this group.

“We Need To Understand

Value” Adopters

These Adopters need help understanding how to change. How can they use the technology? How should they use it? Help, coaching, how to tips, training, contests and challenges help this group of users the most.

“We Need Support” Adopters

Early Adopters will adopt and begin using new technology once it has been shown to them, or once they are aware it is available. Making these users aware of the technology and it’s capabilities is important. Often ‘did you know’ tips and pre-launch communication can accelerate this groups adoption. The biggest need for this group is helping them share and influence others to change along with them.

Early Adopters

EveryoneAdopting

(As Fast As Possible)


We need to invest in key areas to enable and accelerate adoption.

Adoption Campaigns




Developing a roadmap for adoption where we plan activities before launch, during launch and after launch is important. Plan and execute campaigns!





PLANNING FOR TIPS…

When each day’s Yammer tip is posted by a member of the tip team it ensures that these tips come from different users which gets more people involved.

PLANNING FOR CHALLENGES…

Each week (or along with the tips) we need to create clear action items or Challenges that users can accomplish to put what they learned in practice.



PLANNING FOR CONTESTS…

The goal of each contest is to get the users to take an action (upload a profile picture, download a mobile app, etc.) and those actions should be connected to a tip or tips that had been shared (explaining how to do the action and its value).



PLANNING FOR TRAINING…

Since you are already doing a time boxed campaign consider providing targeted training sessions that are hands on and participatory. Even if you are performing training remotely if the group is small enough you can create exercises and track completion.



PLANNING FOR COMMUNICATION…

Define a comprehensive communication plan along with the messaging for keyEmail, Intranet posts, Yammer posts or communication for the campaign.

PLANNING FOR MEASUREMENT…

With each campaign clear reporting should be identified to track success of the Campaign. This reporting will also include baseline measurements as needed.



GovernancePolicies & Guidance

EVALUATE YOUR POLICY AND GUIDANCE READINESS…

There are many policies and guidance materials that should exist and be in usefor Office 365 or a modern digital workplace strategy to be effective.



ScenarioGuidance

Scenarios Finding Someone With A Certain Expertise ◔ ● ● ◕ ◔ ◔ Ask Something, Don’t Know Whom To Ask ○ ● ◕ ◔ ◕ Do A Brainstorming Activity With My Team ◑ ● ● ◑ ◔ ● Where Should Meeting Notes Be Captured, Stored & Shared? ◕ ◕ ● ● ◔ ●

Where Should I Share Video? ○ ◑ ◔ ◔ ◔ ○ ◔ ● Where Should I Share Photos? ○ ● ◕ ◑ ○ ◔ Have A Real Time Chat With A Colleague ● ◑ ○ ◑ Where Should I Put & Share Documents? ◔ ◕ ● ● ◔ ● Have A Question Related To A Document? ◔ ● ◑ ◑ ◑ ◔ ◑ Invite A Colleague To Lunch ◕ ◔ ● Provide A Note Of Congratulations/Praise ◔ ● ◔ ◑ ◕ Make An Organizational Announcement ◔ ● ◔ ◕ ◕ Remind The Team Of An Important Deadline ◑ ◔ ● ● ●

Share guidance on when to use what – when SharePoint or the Intranet should be used and when the enterprise social network might be better, etc.

WANT MORE GUIDANCE?

DOWNLOAD THE WHEN TO USE WHAT IN OFFICE 365 ENTERPRISE USER GUIDANCE WHITEPAPER!

It goes into much greater depth and can be found at WhenToUseWhat.com

http://www.whentousewhat.com/







No More Upgrades & Always Modern





Meet Most Digital Workplace Intranet NeedsCustomizing & Integrating The CloudEnsuring Adoption & Success In The Cloud



Meet Most Digital Workplace Intranet NeedsRequires Work, But The Platform Helps Ensuring Adoption & Success In The Cloud



Meet Most Digital Workplace Intranet NeedsRequires Work, But The Platform Helps Adoption Campaigns, Policies & Guidance

Thank You!Organizers, Sponsors and You for making this possible.100+ Awesome Presentations At.. Slideshare.Net/RHarbridgeWhen To Use What Whitepaper.. WhenToUseWhat.com Intranets on O365 Whitepaper.. Office365Intranets.comExternal Sharing Whitepaper.. Office365Extranets.com

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| SUPER FRIENDLYTwitter: @RHarbridge. More to come on our blog at http://2toLead.com.

Technology

Intranets In The Cloud: What You Need To Know