The New Era of GIS Daneyon Hansen Customer Solutions Architect

April 14, 2011

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

Deliver rich, secure, and cost effective geospatial services to customers anywhere, anytime, on any device.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

Develop a GIS Community Cloud

Tightly Integrate Teams

Rich Ecosystem to Deliver Whole

Offers

Deliver Rich, Secure, and Cost Effective Geospatial Services to Customers Anywhere, Anytime, on any Device.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 9

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

Source: Gartner

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

Technical Orchestration

Day 1: Unified Provisioning Configuration and Change

Day 2: Operational Automation Processes

VCE Vblock Platform

Server Network Storage VM

Enterprise Management Platform

Console

CMDB ITIL

Cloud Service Provider Existing Investments

Pro

fess

iona

l Ser

vice

s

Service Catalog, Self Service Portal and Lifecycle Management

GIS Cloud Service Consumer

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

Secu

rity

Gov

ernm

ent R

eg’s

Vi

rtual

izat

ion

Con

fiden

tialit

y

Aut

hent

icity

Inte

grity

S

tand

ards

-bas

ed

Top

Dow

n

Por

tabi

lity

Mobility Virtual Desktop Broad Network Support Application Optimization Multi-Device Support

Application Services Caching

Web Services

ESRI Development Network Application Platforms

Development Toolsets Software Frameworks

ESRI Core Services

Collaboration

Cloud Services

Service Models

Deployment Models

Platform Agnostic

Open API’s

Ease of Use

Resource Pooling

Self Provisioning

On-Demand

Scalable & Reliable

“Pay Per View”

User Customization

Templates

Interoperability

Rapid Elasticity

Orchestration

Man

agem

ent

Pro

visi

onin

g

SLA

M

onito

ring

Lice

nsin

g

Bill

ing

Rep

ortin

g

Infrastructure Services Virtualization Networking Storage Tiering

Multi Tenancy Computing Load Balancing

Storage Data Replication Deduplication Caching

Bare Metal

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

  Support engineers cross-trained

  24x7x365 follow-the-sun support centers

  Cooperative agreements among companies

  support.esri.com: the primary destination for support

  Open support case from self-service cloud portal

  1-800 # for end-to-end phone support

  Problem re-creation labs

  Test and validation labs

availability, reliability and productivity support process time to resolution

Reduce Simplify Increase

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

  Obtain Executive Sponsorship

  Finalize Solution Architecture

  Build Business Justification

  Develop Transition Plan

  Establish Go-To-Market Strategy

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15