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Driving Integrated Success With Mobile User Acquisi:on The Leading Mobile App User Acquisi:on Pla?orm Micah Adler Founder & CEO

Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

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Page 1: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Driving  Integrated  Success  With  Mobile  User  Acquisi:on  

The  Leading  Mobile  App  User    Acquisi:on  Pla?orm  

Micah  Adler  Founder  &  CEO  

Page 2: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Agenda  

•  Challenges  Facing  Mobile  Game  Marke:ng  Today  •  Market  Complexity  &  Fragmenta:on  •  Why  a  Cohesive  Strategy  MaJers  

•  The  Fiksu  Solu:on  •  Client  Success  Story  •  Five  Key  Tips  

Page 3: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Marke:ng  Challenges  Facing  Game  Developers  

•  Finding new players that are highly engaged

•  Competition makes discoverability a challenge

•  Acquiring users at scale but maintaining efficiency of spend

•  Gaining store ranks

•  Requires high volume and sustained velocity of installs

•  Measuring success

•  Goal: new users, not just downloads

Page 4: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Complex  Mobile  App  Marke:ng  Ecosystem  

Page 5: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Fiksu  Spend  %  by  Ad  Network  

And  rapid  change  is  normal,  not  the  excep:on

Page 6: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Current  Pain  Points  Fragmented ecosystem of point products and technologies

that each address only a piece of the app marketing workflow

Multiple Tracking Methodologies - Digital fingerprinting vs identifiers vs referrers

Multiple Metrics – E.g. click through downloads versus view through downloads

Multiple Attribution – Two (or more) ad networks claiming the same user

Multiple Data Sources – UA data dislocated from downstream engagement data, . . .

Multiple Optimization Layers – Key to good performance is going deep

Multiple Learning of Targeting – Expensive to optimize each network in isolation

Multiple Geographies – Different geographies with different UA approaches and metrics

Page 7: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Why  You  Need  a  Cohesive  System  to  Succeed  

•  Performance optimization is 100% reliant on data:

•  Optimization should incorporate tracking methodology and data quality

•  Real-Time data access and optimization ensures efficiency

•  Centralized buying:

•  Learn right demographics once, not once for each ad network

•  Measuring success:

•  Use best possible tracking methodology for each network source

•  All networks, geographies should be measured by the same metrics

Integration ensures cost effective UA at scale, unified and accurate metrics, and consistency across time and space

Page 8: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Fiksu  is  a  Cohesive  Programma:c  Demand  Pla?orm  That  Has  Helped  Clients  Generate  1.5B  Downloads  

Page 9: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

About  Fiksu:  

500  CLIENTS  

1800  APPS  

300%    YEAR  OVER  YEAR  GROWTH  

clients  include:  •   33  of  the  Top  50  Grossing  Game  Publishers  •   8  of  the  Top  10  Grossing  US  Game  Publishers  •   5  of  the  Top  10  Grossing  Interna:onal  Game  Publishers  •   World  Class  Brand  Marketers  

200  PEOPLE  

3  CONTINENTS  

Page 10: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

The  App  Marke:ng  Food  Chain  

App  Publisher   Loyal  Users  

Larger  players:  Flurry  Localy:cs  Kochava  Kontangent  Apsalar  Google  

Primary  Techniques:  IdFA  Digital-­‐Fingerprint  UDID,  MAC  Address  Facebook  HTML  5  Android  Referrer  

Example  sources:  Mobile  Banner  Ad  Networks  •   Google  •   iAD  •   Millennial  Media  •   Jumptap  •   InMobi  •   Flurry  IncenIvized  Networks  •   TapJoy  •   SponsorPay  Publisher  Direct  •   Weather  Channel  •   Pandora  RTB  Exchanges  •   Mopub  •   Nexage  •   Smaato  Social  Networks  •   Facebook  •   TwiJer  

Traffic   Op:miza:on  Mobile  Ad  Tracking   Marke:ng  Analy:cs  

Page 11: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

The  App  Marke:ng  Food  Chain  

App  Publisher   Loyal  Users  Traffic   Op:miza:on  Mobile  Ad  Tracking   Marke:ng  Analy:cs  

Larger  players:  Flurry  Localy:cs  Kochava  Kontangent  Apsalar  Google  

Turnkey  access  to  all    relevant  traffic  sources  

Primary  Techniques:  IdFA  Digital-­‐Fingerprint  UDID,  MAC  Address  Facebook  HTML  5  Android  Referrer  

Page 12: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Larger  players:  Flurry  Localy:cs  Kochava  Kontangent  Apsalar  Google  

App  Publisher   Loyal  Users  Traffic   Op:miza:on  Mobile  Ad  Tracking   Marke:ng  Analy:cs  

The  App  Marke:ng  Food  Chain  

All  tracking    techniques  in  

one  SDK  

Turnkey  access  to  all    relevant  traffic  sources  

Page 13: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

App  Publisher   Loyal  Users  Traffic   Op:miza:on  Mobile  Ad  Tracking   Marke:ng  Analy:cs  

The  App  Marke:ng  Food  Chain  

All  tracking    techniques  in  

one  SDK  

Turnkey  access  to  all    relevant  traffic  sources  

Deep  conversion  metrics  through  state  of  the  art  

dashboard  

Page 14: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

All  tracking    techniques  in  

one  SDK  

Turnkey  access  to  all    relevant  traffic  sources  

App  Publisher   Loyal  Users  Traffic   Op:miza:on  Mobile  Ad  Tracking   Marke:ng  Analy:cs  

The  App  Marke:ng  Food  Chain  

Deep  conversion  metrics  through  state  of  the  art  

dashboard  

Intelligent  algorithms  provide  3X  performance  improvement  

Page 15: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

The  App  Marke:ng  Food  Chain  

•   Aggrega:on  layer  for  the  en:re  mobile  ecosystem  • Best  of  class  solu:ons  for  en:re  mobile  app  food  chain  

•   Result:  generate  large  volumes  of  loyal  users,  cost  effec:vely    

App  Publisher   Loyal  Users  Traffic   Op:miza:on  Mobile  Ad  Tracking   Marke:ng  Analy:cs  

Page 16: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Campaign  Dashboard  

Mobile  Event  Data    Infrastructure  

Op:miza:on  Engine  

'Fiksu  Knowledge  Base'    Mobile  User  Profile  Store  

Fiksu  for  Mobile  Apps:  a  Cohesive  Technology  Pla?orm  

sofware    developer  kit  

NEW   NEW   NEW  Real-­‐:me  Bidding  (DSP)  

Mobile  Ad  Tracking  &  AJribu:on  

Loyal  Usage,  Deduplica:on  &  Analy:cs  

Global  Mobile  Ad  Buying  

FreeMyApps  Network  

Page 17: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Key  Fiksu  Technology  •                                     Real  Time  Bidding  DSP  pla?orm:  

•   Industry  leading  contextual  targe:ng  DSP  for  mobile  app  installs  •   State  of  the  art  personalized  targe:ng  solu:on  for  mobile  app  installs  •   Processing  3.7  billion  bid  requests  per  day  

CPM bid

Page 18: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Key  Fiksu  Technology  

Discover Great Apps & Games. Get Rewarded.

High  Performance  App  Discovery  Network.    Acquire  New  Users  in  Volume  for  Free  +  Paid  Apps.  •  Superior  Install  Volume  with  Velocity  •  Sustain  New  User  Flow  •  Engagement  •  New  Loyal  Users  

Page 19: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Key  Fiksu  Technology  Fiksu  Mobile  App  Tracking    

•   Industry  leading  pla?orm  for  aJribu:on          of  mobile  app  installs  

•   Unifies  all  relevant  technologies:  IDFA,  Digital  Fingerprin8ng,  Android  referrer,    Facebook,  HTML5,  alterna8ve  IDs.    

•   Full  analy:cs  suite  around  loyal  usage  Allows  tracking,  op8miza8on  and  repor8ng    around  purchases,  registra8ons,  .  .  .    

•   Deduping  of  install  aJribu:on                Only  pay  once  for  each  new  user.  

•   Industry  leading  dashboard  with  deep  analy:cs  

Page 20: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Fiksu  Facebook  Buying  Pla?orm  •   Facebook  Mobile  Install  Ads  API  Partner  

•   Full  access  to  repor:ng  APIs  and  ads  APIs  •   Programma:c  buying  and  op:miza:on  

•   Best  results  (and  significant  spend)  in  industry  

And  coming  soon:    

Key  Fiksu  Technology  

Page 21: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Fiksu  Op:miza:on  

•   Evalua:ng  50K  ad  opportuni:es          per  second  •   Harnessing  12B  monthly  loyal          user  events    

Results:  •   3X  improvement  on  ROI  •   638M  of  1.5B  downloads  have              become  loyal  users  

 

Key  Fiksu  Technology  

Page 22: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

 Mobile  Event  Data  infrastructure •  130 Billion Marketing Events per Month

•  Tracked 110 Billion Launches

•   Cloud-­‐based  infrastructure  •   Redundant  and  fault  tolerant  •   Reliability:  99.9997%  up:me  

   

Fiksu  ‘Knowledge  Base’:  Mobile  User  Profile  Store  •  300 Million Unique iOS User Profiles

•  100 Million Unique Android User Profiles

Fiksu  ‘Big  Data’  Pla?orm    

Receiving  over  5%  of  iOS  app  launches  worldwide  

Key  Fiksu  Technology  

Page 23: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Fiksu  Case  Study  

Page 24: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Global  Game  Launch  Engagement Challenge

•  New title in competitive Card Battler genre •  Mid-core release - harder to market, as inventory is mostly casual focused •  How do you find the right users?

Campaign Goals •  Priorities: low CPI, high volume •  Success required a combination of burst and sustain campaigns

Why Fiksu? •  Veteran publisher who trusted our industry knowledge, cohesive strategy and ability to scale •  Network aggregation and campaign optimization abilities were important •  Ability to identify unique traffic that delivers results •  Ability to use all traffic sources – banners, videos, incent, non-incent, etc.

Page 25: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Driving  Success  at  Scale  Broad Range of Tactics to Drive Success

•  Sub-category incent burst •  Non-incent burst platforms •  Rank push (organic, incent and non-incent)

•  Sustain with non-incent A Focused and Cohesive Strategy

•  Key in expanding reach to broad range of channels Campaign Results Included:

•  Sustained, multi-month campaign •  20K new paid users / day •  CPI of $5 for all non-incentivized users

•  Excellent tradeoff between cost and volume for mid-core game

Page 26: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Five  Key  Tips  1.  Cohesion is Critical – Consistency is Your Friend

2.  Get the Most Out of Your Budget – Efficiency of Spend

3.  Leverage Technology When Possible – Programmatic Methodology Crucial to Scale

4.  Installs are Important, But So Is Loyal User Engagement – Build a Complete Plan

5.  Use Data Intelligently – Fuel User Acquisition With Knowledge

Page 27: Fiksu presentation at Games Marketing Europe: Driving Integrated Success With Mobile User Acquisition. October 2013

Want to Talk More? [email protected] www.fiksu.com

@fiksu

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