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Enterprise Mobility Best Practices – 2017 Analysts’ Predictions Sponsored by Fiberlink John Jackson February, 2014

Enterprise Mobility Best Practices - 2017 Analysts' Predictions

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We know what year it is, but Fiberlink wants to help you future proof your Enterprise Mobility Management strategy and solutions with guest speaker IDC analyst John Jackson. Mobility is a dynamically evolving design point for enterprise applications of all types. As an IT professional, it can be tough to keep up with the fast pace, new ideas and all those acronyms! MEM, MDM, MAM, BYOD...how does it all fit together and where's it all going? Mobile Enterprise Management (MEM) is expected to own $2.1B of the market by 2017*. This isn't hard to believe with more than half of IT Managers reporting that their organizations have implemented an MDM or MAM tool in their mobile strategy. And as the Bring Your Own Device (BYOD) beat goes on, MEM solutions have evolved from device management to incorporate app management, and are now increasingly supporting content management functionality. Listen as John Jackson discusses enterprise mobility: - IDC's Third Platform concept and how it changes everything - 2-3 -year outlook on EMM - Expanding functionality expected from EMM platforms - What other IT professionals like you are saying about EMM - Essential guidance for IT buyers vetting EMM vendor

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Page 1: Enterprise Mobility Best Practices - 2017 Analysts' Predictions

Enterprise Mobility Best Practices – 2017 Analysts’ Predictions

Sponsored by Fiberlink John Jackson

February, 2014

Page 2: Enterprise Mobility Best Practices - 2017 Analysts' Predictions

#EMM2017

Agenda

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1. Enterprise Mobility, the Third Platform, and a 2-3 Year Outlook

2. Mobile Enterprise Management in Perspective

3. The Voice of IT

4. Essential Guidance

Page 3: Enterprise Mobility Best Practices - 2017 Analysts' Predictions

#EMM2017

Poll question

Where do you see the future of EMM headed? a) Fad technology solution - need today but not long term

(1-2 years) b) Stick around - EMM has the potential to replace legacy

management systems (2-4 years) c) Core Technology - EMM will help manage mobility for the

long term (4-10 years)

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Enterprise Mobility: The Next 2-3 Years

3rd Platform compute and service distribution paradigm is permanent

BYODBYOAppMYOC (manage your own content), and beyond

Highly heterogeneous “customers”, modalities, and client side environments

Organizations move from a device centric approach to a multi-channel app/data/content mentality

Vendor selection is a “future proofing” challenge

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 4

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Core Mobile Enterprise Components

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 5

Managed Services

Mobile Enterprise

Management

Mobile Enterprise Security

Mobile App Development

Mobile Enterprise

Applications

Devices

Professional Services: Im

plementation

Mobile Enterprise Software

Professional Services: Im

plementation

Professional Services: Design &

Strategy

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Mobile Enterprise Management (MEM)

$2.1B market in 2017

Includes standalone MDM, MAM, and suites that combine MDM, MAM, MCM

Offerings increasingly integrated into existing management & security infrastructure and application development processes

Source:/Notes: IDC Mobile Enterprise Management Forecast and Analysis

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Mobile Enterprise Management (MEM)

Mobile Device Management (MDM)

Mobile Application Management (MAM)

Mobile Content Management (MCM)

$0

$200

$400

$600

$800

$1,000

$1,200

$1,400

2012 2013 2014 2015 2016 2017

$ US

M

WW MEM Forecast

Americas

EMEA

Asia Pacif ic

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Mobile Enterprise Management’s Expanding Functional Horizons

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Mobile Device Management

Mobile Application Management

Mobile Enterprise App Store

App Wrapping/Containerization

Mobile Content Management

Managing the Internet of Things

MDM: Still key for corporate-liable devices (and/or data) MAM/containers: Granular management, security and corporate policy

control of apps MCM: Rapid growth - offers ability for differentiation

Cloud offers fast deployment, lower risk and better support Security is an essential element across functional areas …As is the user experience

Page 8: Enterprise Mobility Best Practices - 2017 Analysts' Predictions

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Poll question

How would you classify your organization’s posture on mobility at this time? a) Struggling with mobile practices around BYOD, data

security and mobile apps b) Developed and implemented a crawl, walk, run strategy c) Mature mobile policy program in place d) Mature mobile policy & supporting security and support

technology (EMM)

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A Few Important Things IT Managers are Saying About Enterprise Mobility

© IDC 2013

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MEM Adoption is a Glass Half Full

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 10

Yes (53.2%)

No (16.6%)

No, but plan to in the next 12 months

(25.3%)

Don't know (4.9%)

Has your organization implemented mobile device management or mobile application management tools to track or manage smartphones and the software on those devices used by employees?

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Enterprise Apps are a B2X Story

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 11

0 10 20 30 40 50 60 70

Business to business (business partners are the primary user of the application)

Business to consumer (our customers are the primary users of the application)

Business to employees (internal employees are primary users of the

application)

(% of respondents)

For those mobile applications that you have rolled out, who are you delivering these applications to?

Page 12: Enterprise Mobility Best Practices - 2017 Analysts' Predictions

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The Line of Business is Empowered

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 12

0 5 10 15 20 25 30 35 40 45

Business unit usually initiates or leads

A dedicated mobility project or mobility IT manager usually initiates or leads

IT usually initiates or leads

A joint effort between business unit and IT

(% of respondents)

How are decisions made around mobility at your organization?

Page 13: Enterprise Mobility Best Practices - 2017 Analysts' Predictions

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MCM In the Cards With Security First

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 13

Yes (77.9%)

No (15.2%)

Don't know (6.9%)

Do you have an existing (or are you planning to implement) mobile content management solution that will allow employees to access, synch and share documents on mobile devices in the next 6–12 months?

0 20 40 60 80 10

Deduplication of capabilities (n = 280)

Ability to leverage existing inf rastructure (n = 334)

Collaboration capabilities (n = 339)

Method of security used for data at rest and in motion (n = 354)

Preventing data loss and meeting compliance mandates (n = 379)

(% respondents)

Important Capabilities of Mobile Content Management Solution

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Poll question

Which option is most appealing to deliver corporate documents to mobile devices? a) Keep corporate documents in our current NWFS, enable

access using an enterprise gateway b) Host corporate documents in vendor cloud c) Still need more information

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Page 15: Enterprise Mobility Best Practices - 2017 Analysts' Predictions

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Essential Guidance for IT Buyers Use these trends to your advantage:

• For most enterprises, the time to establish a formal mobility strategy is now

• Be prepared to evolve your organizational structure for maximum advantage

Look for holistic capabilities when selecting vendors: • The number and nature of devices, runtime environments, application

architectures, and end user requirements will remain highly heterogeneous

• Siloed thinking in the vendor selection process will create inefficiencies, security issues, and unwanted costs.

• While many companies have approached the problem from a device-centric view in the past, the focus is beginning to shift towards a more holistic view that takes the device, applications and content into consideration

Think from the outside in: • Security should be part of every major decision related to data access – but the

quality of the user experience can determine success or failure

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 15

Page 16: Enterprise Mobility Best Practices - 2017 Analysts' Predictions

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MaaS360 Delivers an Integrated Solution

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One Platform for All Your Mobile Assets

Visualize your entire mobile environment

Manage all your users, apps, and content

Secure your corporate data and enforce compliance

Page 17: Enterprise Mobility Best Practices - 2017 Analysts' Predictions

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Dual Persona to Separate Work and Personal

Secure Mail

Application Security

Secure Browser

Secure Document Sharing

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WorkPlace Container for Mobile Collaboration

MaaS360 Secure Productivity Suite

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Easiest to Deploy and Scale Mobile Device, App, and Content Management & Security platform For organizations that are…

• Embracing multi-OS environments (iOS, Android, Windows Phone) • Allowing Bring-Your-Own-Device (BYOD) programs • Developing and deploying mobile apps (public and private) • Enabling corporate content on mobile devices securely (push and pull) • AND MORE….

Why Customers Choose MaaS360

Page 19: Enterprise Mobility Best Practices - 2017 Analysts' Predictions

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Get Started Now

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Mobile Manage and secure your devices, emails, apps and docs

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1 2 3

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For more information

• Forum – announcements, discussions and questions

• Blog • Webinars • Resources • Social media

Follow-up: [email protected]

[email protected]

Visit the MaaSters Center to discuss IT in the cloud: MaaS360.com/maasters