Enterprise Mobility: 2016 and Beyond - Uncovering Growth Opportunities in a Connected World

Enterprise Mobility – 2016 and Beyond“Uncovering Growth Opportunities in a Connected World”

Anesu CharambaFrost & Sullivan

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Agenda

• Introduction• What is enterprise mobility?• What is the state of the global market ?• What does it mean within the business environment?• Where is Africa in Enterprise Mobility now and where can we go?• Closing remarks

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It is at once a simple and complex concept, and can mean many things depending on who you ask!

So what is enterprise mobility?

At it’s simplest, enterprise mobility is essentially that trend of employees in organisations and businesses using mobile platforms in order to carry out business processes.

QUICK TEST!YES, THIS PRESENTATION HAS POP QUIZZES.

Quick show of hands, who’s either a smartphone or tablet to check emails or look at or save presentations/reports in the last week?

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Buzzwords that crop up around Enterprise Mobility that you’ve no doubt heard: Work is where the Wi-Fi is


BYOD: Bring Your Own DeviceCYOD: Choose Your Own Device

BYOS/A: Bring Your Own Software/ApplicationCYOS/A: Choose Your Own Software/Application

Source: Frost & Sullivan, Mobile Iron

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Applying this to a business context, what is enterprise mobility?


• It’s the deliberate, focussed deployment of mobile technology across an organisation.

• The processes and policies companies enact in order to manage and harness the full benefits of mobility are encapsulated within enterprise mobility management.

That said….

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What created the need for EMM?

Source: Frost & Sullivan, Symantec

EMM exists because of the risks that companies face in the use mobile platforms driven by BYOD and BYOA/S.Heterogeneous environment

• Mobile devices use multiple appliances and operating systems (e.g. Android, IoS, Blackberry)

Anytime, Anywhere Connectivity• Mobile devices often access unsecured networks,

increasing the risk of data loss.Loss and Theft• Eight out of ten finders of lost devices were found

to have tried to access corporate information on the device

BYOA• Employees are relying on personal apps increasing

the risk of data loss and potential breaches.

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How is enterprise mobility being deployed?

Device Management

Device management entails the following:• Configuration and provisioning• Continuous monitoring• Policy enforcement• Updates and wiping

Content Management

Content management includes the following:• Secure content usage• Content creation, modification capabilities• Remote, on-device workspace

management

Application Management

Application management entails the following:• Application distribution• Application usage monitoring• Corporate application security

Enterprise mobility management (EMM) is a comprehensive solution packages.

Enterprise Mobility Management


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Benefits of EMM

Provide a secure, scalable, enterprise-ready architectureEMM solutions are designed to handle the unique security requirements in mobile enterprises by providing:• Security for enterprise email, apps, and content.

• Certificate-based identity management.

• Secure multi-user profiles.

• Enhanced self-service features.


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Benefits of EMM

Support end-user choice with a native device experienceTo ensure mobile employees stay productive at work, the userexperience must be the top priority of every mobile initiative. Tosupport this goal, EMM solutions are designed to:

• Enable a multi-OS environment.• Separate and manage highly sensitive personal and

corporate data.• Implement security measures.

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The global view of enterprise mobility: What’s driving the trend?

1.5

6.7

9.3

23.3

93.6

121

PercentYear Billion

PenetrationMobile Subscriptions

2004

2020

2013

Mobile Market: Mobile Subscriptions and Penetration, Global, 2004, 2013, and 2020

Source: Frost & Sullivan

• Ever increasing mobile penetration and its access to data, connectivity and the internet has created an intrinsic link between individuals and their ability to access and process information at will across multiple platforms.

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2.6

5

1.9

4.5

BillionYear Billion

Mobile Internet UsersInternet Users

2013

2020

• Internet users and mobile internet users are expected to double between 2013 – 2020.

Mobile Market: Internet Users and Mobile Internet Users, Global, 2013 and 2020

• Mobile Internet users to represent 90% of Internet users by 2020.• Mobile Internet is expected to have a penetration of close to 60% by 2020.


• By 2020, 90% of users accessing the internet will do so from a mobile device!

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Adop

tion

of E

MM

Nascent Growth Maturity Decline

South America Europe UAE India APAC North America

• Organizations across Africa are tapping into the opportunities opened up by mobility solutions by changing their business process strategies to adapt to the trend.

• In this ecosystem, with rising smartphone penetration, small players are key contributors their innovative thinking and solutions.

Time

Enterprise Mobility Management Market: Adoption Trends, Global, FY 2015


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Macro trends influencing EM growth:Connected Living

Connected Work

Connected living describes a world in which consumers use many different wireless devices to experience compelling new services that integrate video, voice, and data services to provide access and connectivity, anytime and anywhere.

Connected Home

Connected City

Governance

Banking

Transportation

Education

Communication Telepresence, unified messaging, remote desktop access, virtual private network, audio, video and web conferencing tools

Mobility Mobile email, enterprise mobile apps, people locator, human resource apps, BYOD

Collaboration Web-based project collaboration tools, cloud-based file sharing services, desktop sharing, enterprise social media

Home Automation

Home Energy

Home Entertainment

Home Health

Internet of Things Market: Connected Living Segments, Global, 2020


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Connected Work

2016 2020

2016 2020

2016 2020


15.2%

31.2%

53.6%

Connected City

$3.2 B

$8.0 B

Connected Home

$0.9 B

$2.3B

$1.9 B

$4.7 B

Sub Saharan Africa GDP$2.01T

Internet Economy $300 B

Internet Market: Internet Economy as a Percent of SSA GDP, 2020

Internet of Things Market: Percent Breakdown of Connected Living Segments, Africa, 2016 and 2020

Connected Living

Market$15 B

2020

Source: IMF, Frost & Sullivan

SSA GDP 2016: $1.6 T

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What is going on in Africa in the EM space?

• Voice: 107%• Data: 46%

• Voice: 88%• Data: 75%

• Voice: 176%• Data: 52%

• Voice: 130%• Data: 45%

• Voice: 128%• Data: 66%

Where is EM most developed across Africa?Enterprise mobility driven by mobile penetration (2016)


Across Africa, consumers and individual primary access to the internet is via a mobile platform

Enabling policies• Smart city initiatives:

Cape Town, Kigali, Lagos, Accra

• PPP – BoT, BoM• Last Mile Investment –

public & private

QUICK TEST!YES, THIS PRESENTATION ANOTHER POP

QUIZ.

Very quickly, what countries have the highly developed enterprise mobility?

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What constraints could EM leapfrog in Africa?"Leapfrogging is the notion that areas which have poorly-developed technology or economic bases can move themselves forward rapidly through the adoption of modern systems without going through intermediary steps."

Remote location and limited access to markets

Access to skilled labour (including issues related to the free movement of people in the region)

Economic and regulatory policy uncertainty

Customs regulations, procedures and bureaucracy

Supply of reliable and efficient infrastructure, including transport, telecommunications, IT and energy

Inefficient bureaucracy, including transparency of rules and regulations, business licensing and investment permits

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What African characteristics can EM empower?Relatively high foreign infrastructure investment

Increasing urbanisation

Relatively well educated and tech savvy workforce

Relatively high mobile device penetration

High entrepreneurship and SMME base

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What are the key drivers and restraints to businesses’ EMM in the African context?

Smart device uptake and adoption of personal devices in enterprises is expected

Managed mobility services are likely to spur the uptake of mobility solutions.

Increased productivity and collaboration with field and remote employees are essential.

Alternative revenue stream for network operators is expected to boost growth

Bandwidth constraints of wireless networks render some applications redundant

Lack of mobility management expertise in enterprises to maintain equipments and services affects growth

Cost of implementation and maintenance of services are restrictive

Data security concerns hold backenterprise uptake

Driv

ers

Rest

rain

ts

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How can an organisation implement an EMM?

Remember that ultimately, implementing EMM is a part of the Digital Transformation Journey


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Critical Success Factors for an Enterprise to Enable EMM in their Organization

Assess the needs and user segments across different business units of the organization

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Consistently demonstrate the RoI5

Formulate a mobility policy across all the main pillars1

Align the organization growth strategy with the mobility strategy

3Evaluate their application strategy (native vs. Web vs. hybrid)

2

Service providers need to align their portfolio of services along the critical success factors of an enterprise and adopt a consultative approach in their value proposition pitch to the organization.


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Key Influencing Factors Driving EMM Adoption

Key takeaway text

Evolving to address the app-centric future of enterprises

Combating the influx of BYOD

Preparing for a scalable and flexible enterprise

Embracing the cloud

Addressing increasing complexity

Preventing shadow IT risks

Service providers should align their value proposition

along these influencing factors while designing their

product suite to address these key aspects of their

business processes.

Preventing data leakage and security infarctions


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Closing remarks

Enterprise mobility is a natural evolution in markets and is now being actively harnessed.

The question isn’t what can I mobilise/digitalise? It’s how can I empower my workforce/organisation with mobile?

It represents a significant growth opportunity for service providers and organisations themselves

Enabling technology that presents risks, but will allow Africa to leapfrog development points.

Contact:

Anesu CharambaICT Team LeaderFrost & Sullivan [email protected]+27 (0) 21 680 3579

Samantha JamesCorporate CommunicationsFrost & Sullivan [email protected]+27 (0) 21 680 3574

mailto:[email protected]

mailto:[email protected]

Technology

Enterprise Mobility: 2016 and Beyond - Uncovering Growth Opportunities in a Connected World