Listening Skills for Public Speakinghttps://www.youtube.com/watch?v=cSohjlYQI2A

Why listen?Why listen?To spread joy!!To spread joy!!

Other-directed communication = personal happinessOther-directed communication = personal happiness

Does brain dominance affect the way we communicate?Does brain dominance affect the way we communicate?

Take the quiz below and self-assess your dominant side.Take the quiz below and self-assess your dominant side.

http://www.web-us.com/BRAIN/braindominance.htm

Listening versus hearingListening versus hearingHave you ever heard of the expression, “He’s all talk?”

How many fights have you had wherein a significant

person claims that you don’t know how to listen?

Sometimes, you need to talk less and listen more.

Try it out for the shock value!Try it out for the shock value!

Imagine just how surprised people will be when you

choose to listen to them this time around.

Need proof?Need proof?

The Way Your Message is Conveyed.The Way Your Message is Conveyed.

Effective Listening TechniquesEffective Listening Techniques

• EncouragingEncouraging• Pretending ignorancePretending ignorance• Noting and reflecting emotionsNoting and reflecting emotions• ParaphrasingParaphrasing• SummarizingSummarizing

A CASE STUDYA CASE STUDY

How to be an Active ListenerHow to be an Active ListenerCome in from the Come in from the darkdark!!

Don’t interrupt – average is 12 seconds.

Ask questions ( but don’t overdo it) and acknowledge

the other “ Aha”, “I see”, “I understand.”

Respect the other by genuine interest and Repeat it!

“Did I understand you to say?”

Keep eye contact.

Active Listening ActivityActive Listening Activityhttp://www.ewu.edu/groups/studentlife/Active_Listeners%20.pdf