Sanjay Sahay,ADGP, Police Computer Wing, Bangalore

Police Department

CCTNS Karnataka Overview

GOVERNMENT OF KARNATAKA

Agenda

• Computerization at KSP• Where we are• Where we want to be• What support do we need

Presentation Structure

• Chronology• Enterprise Model• CCTNS Update – Software, Core Infrastructure, Capacity Building• Implementation Issues• Fund Utilization• Integration• Future Plans• Support Required from MHA

Chronology of Computerization

P r e - C C T N S C C T N S

M/s HP Signs MSA on Dec 7, 2011 as SI

M/s GT Signs MSA on Jun 21, 2012 as SPMU

Where we arePolice Computer Wing – Karnataka State Police

KSP Computerization Model

Enterprise ModelPeople Process Technology Infrastructure Governance

• Internal Champions

• Capacity Building

• Nodal Officers

• Sys Admins• Handholding

• BPR• Integration• Automation

• ERP• Web Service• Active

Directory• SMS

Gateway• e-Pen

• KSP DC• KSP WAN• DR Centre• EMS• Centralized

AV• Automated

Backup

• Core Team• SCRB Nodal

Officer• District Nodal

Officer• Central NOC• Helpdesk

Police IT - CCTNS

CCTNS Software Status

Legends: Completed Yet to be completed

Core Functionalities•Crime•Law & Order•Traffic

Administration•Administration•Finance•StoresAncillary support•Armed Reserve•Motor Transport•TrainingTechnical Modules•Wireless•Forensic Science •Laboratory

11Modules

64Roles

522Screen

417Reports MIS

Police IT - ERP

CONFEDENTAIL : INTERNAL USE ONLY

Core Infrastructure

Disaster Recovery Center

• Disaster Recovery Center for KSP is located

at NIC Data Center, Shastri Park, New Delhi.

• NIC has provided 4 racks and Infrastructure

facility to host the DR site.

• The Network connectivity between DC and

DR has been established through 4 Mbps

MPLS Link.

• The DR Implementation is in progress and

DR will be made operational in next 3

months.

• Timely Replication requires one-time

bandwidth augmentation

Sl. No. Name of Device Capacity Quantity

1. Server 10

2 Storage 32 TB 1

3 Network Switches 2

4 SLB / GSLB 1

5 Firewall 1

6 NIPS 1

14 FCIP Router 2

15 FC Switch 1

Karnataka State Police Wide Area Network

Type of Network Number of Links at Initiation

Number of Links at Present

MPLS 39 45

VPNoBB 1350 1458

ILL 2 2

Type of Network

Initial Bandwidth

Present Bandwidth

MPLS (Aggregation)

10 Mbps 45 Mbps

• Karnataka State Police Wide Area Network, (KSPWAN) was created in the year 2009 with BSNL

• This was successfully implemented jointly by BSNL and the Karnataka State Police.

• This Network is a combination of 45 MPLS and 1458 VPNoBB connections

• Connects all police station and higher offices across the state.

• Fixed IP has been implemented on VPNoBB connection

• In addition 16 Mbps Internet leased line has also been provided.

Network Availability

Capacity Building at KSP

Training InfrastructureTraining Infrastructure

Mapping of End-UsersMapping of End-Users

Deployment of TrainersDeployment of Trainers

Training for 75 System Training for 75 System AdministratorsAdministrators

Basic Training for Basic Training for End-UsersEnd-Users

Training Curriculum Training Curriculum Basic IT & Police ITBasic IT & Police IT

Training for Training for Nodal Officers Nodal Officers

of all Unitsof all Units

Training for Training for Technical TeamsTechnical Teams

of all Unitsof all Units

Police IT Training Police IT Training for End-Users for End-Users & Handholding& Handholding

Capacity Building under CCTNS

Pre-CCTNS Training

Project Implementation DelaysProject Tracks Deliverable Timelines as per MSA

(in weeks)Actual Time

Status/Expected Closure

Software Go-Live for complete CCTNS Solution 52 130 20-05-2014

DC-DR Deployment and Installation of Hardware 34 47 Completed

DR Completion 52 134 15-06-2014

Capacity Building Police IT Training 38 156 07-12-2014

Capacity Building and Change Management 38 156 07-12-2014

Data Digitization Get final sign off from State Nodal Officer for migrated / digitized data

52 156 07-12-2014

Site Preparation Site Survey 8 35 Completed

Site Preparation 35 55 Completed

Client Site Hardware

Supply and Commissioning of Hardware for 1370 Locations

36 55 Completed

Handholding Deployment of 205 Resources 11 120 07-04-2014

Project Challenges

Sl. No.

Cost Components

Funds ReleasedTill date (in Lakhs)

Utilization during the

reporting Month

(in Lakhs)

Total Utilization Till Date

(in Lakhs)

Balance funds available (in

Lakhs)

1 2 3 (4=1-3)

1 Capacity Building

Training 78.5 0 135.4432 -56.9432Infrastructure 298 0 278.9223 19.0777

2

Project Management Consultancy

SPMC 93.75 0 90.446 3.304SPMU 91.42 0 207.53276 -116.11276

3 System Integrator - 1676.47 0 1708.40081 -31.930814 Networking - 919.18 0 708.22156 210.958445 Additional Funds

released for Advanced States

Hand Holding 79.73 0 93.29744 -13.56744

6 *Others *Head wise Breakup Not provided by

MHA1432.97905 0 0 1432.97905

Total 4670.02905 0 3222.26407 1447.76498

FUND UTILIZATION STATUS AS ON 28 FEB 2014

Hardware InventorySl.

No. Computers & Peripherals Total

1 Desktops 82332 Thin Clients 15853 Laptop 6144 Laser Jet Printers 14785 MFPs 14196 Dot Matrix Printer 14477 Servers 1988 UPS 44649 Scanner 1235

10 Web Camera 88211 LCD TV 3712 Switches 218013 Projector 7412 Digital Cameras 90613 Electronic Pens 90614 External Hard disk 1317

Total Hardware 26975

Total Hardware

Hardware at each Unit

Integration: SMS and e-Pen

SMS Integration Citizen can track status of his/her

application on website of 'Sakala'/KSP using GSC number

Citizen to get SMS update at every stage of FIR lifecycle

• Registration• A-Report, B-Report, C-Report• Disposal

e-Pen Integration FIR copy to be signed electronically at

time of filing• By Complainant• By Processing Officer Greater assurance to citizens for service

delivery Transparency in process Authenticity of information No scope for Suppression of facts /Denial

of service

Integration: Service Delivery Scheme under 'Sakala'

15 digit unique GSC number through SMS

Track status on website of 'Sakala'/KSP

Status Update Through SMS

Sl. Service Name (Under Karnataka Guarantee Of Services to Citizen Act - Sakala)Maximum no. of days to get service delivered

1 Arms License Issue and Renewal Verification 302 Certification of Finger Print 203 Issue of copy of FIR to the complainant 14 License for Amplified Sound System 35 License for Amusement 156 Missing Report of documents, Mobile phone etc. 17 No objection to return to India permission in respect of Tibetans 208 No obligation to return to India (NORI) Certificate 209 NOC for Passport Verification 20

10 NOC for petrol pump, gas-agency, hotel, bar etc. 711 NOC for Residential Permit Extension 712 Permission for Peaceful Assembly and procession 1513 Police Clearance Certificate 2014 Police verification Certificate for Coolies/Loader/Class IV Security Staff/Supervisor at Airport 20

15 Police Verification Certificate for domestic servants/house keeping 2016 Police Verification Certificate for Institutions/ Companies 2017 Police verification Certificate for Marriage Alliances 20

18Police verification Certificate for Training Apprenticeship at PSUs/trainees/Workers at Govt. Institutions

20

19 PVC for Central /State Govt. employees if request is received directly by the employee 2020 Receipt and Disposal of Petitions 4521 Service Verification 20

Citizen Centric Services Under 'Sakala'

• Integration using web-service

• Electronic FIR Transfer

• Electronic Charge-sheet Transfer

• Online Acknowledgment from Courts

Integration:Court

KSP-DC

High Court Server

Jurisdictional Courts

Jurisdictional PS

e-Court

Police-IT

Legacy Systems

Where we want to bePolice Computer Wing – Karnataka State Police

Future Plans

Advanced Solutions CCTNS Phase II• Crime Analytics • Mobile Data Terminal • CAD based PCR • AVLS• Traffic Management system• Business Intelligence

Future Plans

Integration with Police IT External System Integration• Finger Print Unit • Traffic Management• Court• Jail • RTO• RPO • UID

Future Plans

Future Plans

Partnership with e-Governance Department

Future Plans

• ISO 27001 Security Policy

• Building Redundant link at all levels for failover protection

• Switch over to fibre based connectivity from copper based

• Any time any ware access with data, voice and Video over SSL VPN

• Bandwidth optimization and prioritization.

• Video Conference between jails and courts for trials

What support we need to realize the vision?Police Computer Wing – Karnataka State Police

Support Required from MHA

• Sharing of Technical Data and documentation to expedite on-going implementation

• Funding for advanced solutions (to start post June 2014)• Additional fund for capacity building – Technical certification programs• Funding for full network infrastructure• 'On Demand' Bandwidth Augmentation between DC-DR• Fund to take up Change Requests

CONFEDENTAIL : INTERNAL USE ONLY

Internal Resources for CCTNS Project

Resources Number

SCRB Nodal Officers 26

District / City / Units Nodal Officers 94

System Administrators (MCSE and CCNA) 75

Police IT Operators 3000

External Resources

SPMU (GT India) Role Qualifications

Project Manager B. Tech + MBA

Infrastructure Specialist B. Tech

Database and Application Specialist

B. Tech

Operation Manager B. Com + Domain Expert

Consultant MCA

SI (HP India) Team Number

Core Management 2

Team leads 5

Software Team 30

DC Operations 6

Trainers 35

Hand-holder 115