Embed Size (px)
DESCRIPTION
During strategic execution, companies invest considerable resources and leadership time towards building alignment, mindset and capability. However, PowerPoint presentations and off-site events often fail to make the expected impact, as messaging gets lost in the crowd. Traditional methods rely heavily on one-way communication and create missed engagement at a deep visceral level. Discover how customized business simulations and experiential learning tools can be used to engage people more deeply in the strategy, accelerate implementation, and deliver business results.
Citation preview
Achieving Exceptional StrategyExecution with Business
Simulations and ExperientialLearning
2
Why?
Are business simulationsand experiential learning
better suited thantraditional learning
methodologies to facilitatethe behavioural change
that it is needed to supportStrategy Execution
3
Why the need for Strategy Execution?
An alarming 57% of firms failed to efficiently executestrategic initiatives over the past three years *
An alarming 57% of firms failed to efficiently executestrategic initiatives over the past three years *
Companies on average deliver only 63%of the financial performance their strategy promised **
Companies on average deliver only 63%of the financial performance their strategy promised **
It’s no surprise that today’s CEOs identify strategy execution as their most pressing concern.***
* Economist Survey** Harvard Business Review*** Conference Board Survey
4
• Retention is low
• Critical elements needed forexecution
• Information is not enough3 Reasons:
Why not? • Adults want to be persuaded
• Adult based learning principles
• VUCA world
3 Reasons:
Why ?
Traditional
Buss Sims
5
Business Simulations are powerful tools todrive behavioural change!
What is a business simulation?
Industry or competitive market place
Company
Department
Models, MSRP,Invoice, and Priceare customized to
the region.
15
• Retention is low
• Critical elements needed forexecution
• Information is not enough3 Reasons:
Why not? • Adults want to be persuaded
• Adult based learning priciples
• VUCA world
3 Reasons:
Why ?
Traditional
Buss Sims
16
Retention is lowAverage
Retention Rate
5%
10%
20%
30%
From Corporate Universities, Jeanne Meister
50%
75%
80%
Discussion Group
Practice by Doing
Teach Others / Immediate Use
Competitive,simulation-basedaction-learning
Lecture
Reading
Audio-Visual
Demonstration
Fortune magazine - Michael Schrage
“successful adultstypically need topersuade themselvesthrough their ownexperience”
18
• Retention is low
• Critical elements needed forexecution
• Information is not enough3 Reasons:
Why not? • Adults want to be persuaded
• Adult based learning priciples
• VUCA world
3 Reasons:
Why ?
Traditional
Buss Sims
19
i = b
i + = b
*Michael Schrage - Serious Play
Change in information Change in behavior
Information is not enough – adults want to be persuaded
Experiential learning allows individuals to persuade themselves
simulation
20
• Retention is low
• Critical elements needed forexecution
• Information is not enough3 Reasons:
Why not? • Adults want to be persuaded
• Adult based learning principles
• VUCA world
3 Reasons:
Why ?
Traditional
Buss Sims
Chris Argyris
In single-loop learning, individuals, groups, ororganizations modify their actions according to thedifference between expected and obtained
outcomes.
“Argyris & Schön (1978)
Distinguished between single-loop and double-looplearning.
Double-loop learning
……question the values, assumptions andpolicies that led to the actions in the first place;if they are able to view and modify those, thensecond-order or double-loop learning has taken
place….
SINGLE LOOP LEARNING
GroupcomparisonThe simulation Financials and
KPIs
CompareAction Result
Double-loop learning
……question the values, assumptions andpolicies that led to the actions in the first place;if they are able to view and modify those, thensecond-order or double-loop learning has taken
place….
DOUBLE LOOP LEARNINGC O G N I T I V E
T RANSFERENCE TO REALITY
InputsCompareAction Result
I N T U I T I V E
Learning Loops
Assumptions/Paradigms
The A-Ha loop!
A typical simulation experience
Feedback Sessions
2 3
ApplicationSession
45
1 6
StrategicPlanning
Simulation Rounds
Pre-Work
3-4 DecisionRounds
Know-How Sessions
Do
ReflectApply
31
• Retention is low
• Critical elements needed forexecution
• Information is not enough3 Reasons:
Why not? • Adults want to be persuaded
• Adult based learning principles
• VUCA world
3 Reasons:
Why ?
Traditional
Buss Sims
What we learned
E = A M C
ActivitiEs
Strategy Executions
E : Alignment
3 Questions
Alignment1.Can you summarize your strategy, and
what makes it distinctive, in 30 words orless?
2.Would your direct reports say the samething?
3.Do lower levels know where and how theycontribute to driving the business?
E : Alignment
the right actions and decisions atall levels
E : AWhere?
E : A + CapabilitiesWhere?
E : A + Capabilities» Business Acumen Systems» Leadership Acumen + Processes» Functional Acumen Structure
E : A * C
the right actions, faster
Discretionary EffortEmotional Commitment
Employee Engagement
High LeverageBehaviors
Experience the need and impactof high leverage behaviors
E = A M C
49
• Retention is low
• Critical elements needed forexecution
• Information is not enough3 Reasons:
Why not? • Adults want to be persuaded
• Adult based learning principles
• VUCA world
3 Reasons:
Why ?
Traditional
Buss Sims
We are in a VUCA WorldWe are in a VUCA World
50 15-Oct-13
Volatility:
Uncertainty:
Complexity:
Ambiguity:
We are in a VUCA WorldWe are in a VUCA World
51 15-Oct-13
Volatility: The nature, dynamics and speed of change andchange forces; lack of predictability, potential for surprise
Uncertainty: Incomplete knowledge about the currentsituation. Cause and effect relationships are not evident. Lackof predictability and potential for surprise
Complexity: The multiplex of forces, the confounding of issuesand the chaos and that surrounds an organization.
Ambiguity: The haziness of reality, the potential for misreads,and the mixed meanings of conditions; cause-and-effectconfusion
Knowledge
Assumption
53
• Retention is low
• Critical elements needed forexecution
• Information is not enough3 Reasons:
Why not? • Adults want to be persuaded
• Adult based learning principles
• VUCA world
3 Reasons:
Why ?
Traditional
Buss Sims
55
• Retention is low
• Critical elements needed forexecution
• Information is not enough3 Reasons:
Why not? • Adults want to be persuaded
• Adult based learning principles
• VUCA world
3 Reasons:
Why ?
Traditional
Buss Sims
56
If you had to remember one thingfrom this presentation!
Business Simulations are powerful tools to drivebehavioural change!
