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1. Overview: “What Are The 4 Best Practices?”
2. Business realities
3. Best practice 1: Strategy
4. Best Practice 2: Real-Time KPIs
5. Best Practice 3: Radical Transparency
6. Best Practice 4: Integrated Meetings
7. How to drive change in your organization
7 things we’re going to cover today
4-best practices?
EXPERTISE
>> 15+ years of mgmt.consulting
>> Global Network
>> Approx. 10,000 users
THOUGHT LEADERSHIP
>> Published book
(2014 SMB book of the year)
>> MIT Classes
>> Features in “The Economist”
coaching
consulting
virtualconsulting
SaaS
company strategy: 1-Page Strategic Plan
real-time KPIs radical transparency
integrated meetings
coaching consulting virtualconsulting
SaaS
benefitsaccountabilityproductivityengagementexecutiontransparency
customer results139% improved productivity10% increase in market-share15% boost in sales200% improved client engagement80% reduced overtime
benefitsaccountabilityproductivityengagementexecutiontransparency
customer results139% improved productivity10% increase in market-share15% boost in sales200% improved client engagement80% reduced overtime
benefitsaccountabilityproductivityengagementexecutiontransparency
EXCEPTIONAL BENEFITS
>> accountability
>> productivity
>> execution
>> employee engagement
>> transparency
EXTRAORDINARY RESULTS
>> 139% improved productivity
>> 10% increase in market-share
>> 15% boost in company sales
>> 200% lift in client engagement
>> 80% less overtime
4
“It is not the strongest who survive, nor the most intelligent,but the ones most responsive to change.”
= when tech. and society evolve
faster than your ability to adapt.
I like the people
I work with.
Someday I’ll meet
them in person.
Requires attention
Self Confidence
Tech natives and early adopters
Openly share ideas and risk
takers
Newest working group – need
mentoring
LABOUR
obediencesystems
processesproductivity
TALENT
initiativeinnovationcreativitypassion
MANAGEMENT
MANAGEMENT 1.0
2.0
18%
actively disengaged
52%
not engaged
30%
engaged
DISENGAGED
70% of employees are
Top 3 Reasons why employees leave your company:
1.
Lack of faith in leadership team
2.
disengaged; demotivated
3.
unappreciated
BEST PRACTICE #1
company strategy1-Page Strategic Plan
■ overview
■ importance
■ how we do it
The Foundationstrategy definition + alignment
online
interactive
sharable
single page
✓ Core Values
✓ Core Purpose
✓ BHAG
✓ Geo Focus
✓ Target Market
✓ Generic Strategy
✓ Strategic Focus
✓ Positioning
✓ Key Benefits
✓ Brand promise
✓ 3-5 year strategic moves
✓ Numerical targets + milestones
✓ SWOT analysis
✓ Strategic priorities
✓ KPIs
BEST PRACTICE #1
company strategy1-Page Strategic Plan
■ overview
■ importance
■ take away
The Valuefrom independent research
STRATEGIC PLANINCREASE IN RETURN ON INVESTMENT
566%out performance by companies with strategic plans vs. competitors who didn’t have the plan
BEST PRACTICE #1
company strategy1-Page Strategic Plan
■ overview
■ importance
■ take away
Everything for Everyonein one place
■ Online & broadly shared
■ Easily understood
■ 100% now have access
■ 100% now know the strategy, core values,
core purpose, and goals
■ 100% now know their own goals and KPIs
BEST PRACTICE #2
real-time KPIs
■ overview
■ importance
■ how we do it
Real-Time KPIs?predictive not historical
ACCOUNTINGMEASURES
REAL-TIME KPIs
■ look backwards
■ reveal if goals
were met
■ lagging indicators
■ look forward
■ track progress
to goals
■ leading indicators
Lack of Real-Time KPIsfrom independent research
SMBs measuring KPIs, only
8%of small-to-medium sized businessesmeasure key performance indicators
■ overview
■ importance
■ how we do it
BEST PRACTICE #2
real-time KPIs
Value of Real-Time KPIsfrom independent research
MEGA COMPANIES – MEASURING KPIsincreasing profitability
20%organizations that use KPIs will increase their profitability by 20% in 2017
■ overview
■ importance
■ how we do it
BEST PRACTICE #2
real-time KPIs
Crafting your real-time KPIs
■ overview
■ importance
■ how we do it
BEST PRACTICE #2
real-time KPIs
■ Can you keep them up-to-date and live?
■ Will the KPIs have a significant impact to you
and your company?
■ Are the KPIs relevant?
■ overview
■ importance
■ how we do it
BEST PRACTICE #3
radical transparencyThe Power of Transparency
based on Harvard Research
WHEN EVERYONE KNOWS WHAT IS REALLY GOING ON, PEOPLE ARE:
■ happier ■ work together better■ produce superior results
Lack of Transparencyfrom independent research
TRANSPARENT PERFORMANCE, ONLY:
36%of managers discuss goals with their employees.
■ overview
■ importance
■ how we do it
BEST PRACTICE #3
radical transparency
Lack of Transparencyfrom independent research
TRANSPARENT PERFORMANCE, ONLY:
29%of employees receive feedback on their results from their manager
■ overview
■ importance
■ how we do it
BEST PRACTICE #3
radical transparency
Value of Transparencyfrom independent research
FASTER GROWTH RATE
60%companies that have written plans for how to achieve growth and revenue goals, along with accountabilities, grow 60% faster
■ overview
■ importance
■ how we do it
BEST PRACTICE #3
radical transparency
■ overview
■ importance
■ how we do it
BEST PRACTICE #3
radical transparencyKey Transparency Tool
universally understood
green yellow red
solidperformance
watchclosely
sound the alarm
■ overview
■ importance
■ how we do it
BEST PRACTICE #4
integrated meetingsIntegrated Meetings
data at the forefront
■ Agenda directly aligned
with the Strategic Plan
■ Live KPIs and team performance
is visible to everyone
■ Meeting outcomes systematically
recorded + tracked openly
= business execution success
Ineffective Meetingsfrom independent research
COMPANY MEETINGS
33%of a companies time collectively spent in meetings.
■ overview
■ importance
■ how we do it
BEST PRACTICE #4
integrated meetings
Ineffective Meetingsfrom independent research
COMPANY MEETINGS:
15%spent in ineffective meetings
■ overview
■ importance
■ how we do it
BEST PRACTICE #4
integrated meetings
Value of Effective Meetingsfrom independent research
COMPANY MEETINGS, ANNUAL SAVINGS PER EMPLOYEE
$2,600research shows that office workers waste 2.5 hours per employee
■ overview
■ importance
■ how we do it
BEST PRACTICE #4
integrated meetings
■ overview
■ importance
■ how we do it
BEST PRACTICE #4
integrated meetings
vision
strategy
companygoals
Never Have Meetings without Data
Value of Effective MeetingsGood News
■ overview
■ importance
■ how we do it
BEST PRACTICE #4
integrated meetings
Value of Effective MeetingsTeam Goal Reviews
■ overview
■ importance
■ how we do it
BEST PRACTICE #4
integrated meetings
Value of Effective MeetingsParking Lot
■ overview
■ importance
■ how we do it
BEST PRACTICE #4
integrated meetings
Value of Effective MeetingsLiving Our Why // Top Priorities
■ overview
■ importance
■ how we do it
BEST PRACTICE #4
integrated meetings
Value of Effective MeetingsCore Value Stories
■ overview
■ importance
■ how we do it
BEST PRACTICE #4
integrated meetings
