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Management's role in the workplace has changed and technology is having the biggest impact. The truth is, most businesses haven’t kept pace and are using management philosophies from the last century. It’s broken, it hurts, and that’s why 70% of today’s workforce is disengaged! http://www.results.com/webinar-mda Here's the reality: - Disengagement eats away at your bottom line - Millennials are digital natives and are becoming your biggest work group - There are new implications and opportunities Seize the opportunity, join the free webinar and learn: Why traditional management doesn’t work anymore How radical transparency accelerates business results What millennials expect from their employer How to become a leader who empowers and coaches their team to choose a more productive life at work
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START SIMPLE!extend the convo!
1. Overview: what’s causing change
2. Technology change and Societal
3. Why management must change
4. The age of transparency
5. Your company's digital blueprint
6. How to drive change in your organization
7. Webinar special offer
START SIMPLE!7 things we’ll cover today
If you don’t have middle management,
you are middle
management!
coaching consulting virtual consulting
SaaS
EXPERTISE>> 15+ years of mgmt.consulting
>> Global Network
THOUGHT LEADERSHIP>> Published book + white papers
>> MIT Classes
>> Features in “The Economist”
CUSTOMERS>> SMBs + early adopters
>> 4,500 paying software users
>> Global reach
PRODUCT>> SMBs + early adopters
>> 4,500 paying software users
>> Global reach
RESULTS.comcompany evolution
“We are going to have to reinvent management; the way we lead, we plan, we organise, we hire, we motivate... because today, organisations are facing a set of challenges that are truly unprecedented."
– Gary Hamel
“It is not the strongest who
survive, nor the most
intelligent,but the ones most
responsive to change.”
= when tech. and society evolve
faster than your ability to adapt.
I like the people
I work with.
Someday I’ll meet
them in person.
Requires attention
Self Confidence
Tech natives and early adopters
Openly share ideas and risk
takers
Newest working group – need mentoring
▪ 92% of organizations do not measure
KPIs
▪ 90% of strategies fail due to poor
execution
▪ Only 27% of employees have access to
their company strategic plan
▪ Only 5% understand their company
strategy
▪ Only 15% of employees know their
company’s top priorities
▪ Only 6% of employees know their own
priorities
[1] Renaissance Solutions Survey, 1996[2] Kaplan and Norton, Harvard Business School Press, The Strategy-Focused Organization, 2001[3] Strategy & Leadership Journal, May/June 1999[4] Covey and Whitman , Predictable Results in Unpredictable Times, 2009
MANAGEMENT
1.0isn’t working
LABOUR
obediencesystems
processesproductivity
TALENT
initiativeinnovationcreativitypassion
MANAGEMENT
MANAGEMENT 1.0
2.0
18%
actively disengaged
52%
not engaged
30%
engaged
DISENGAGED
70% of employees are
[1] Harvard Business Review, May 2014, Your Scarcest Resource
are NOT WORKING
▪ 15% of an organization’s collective
time is spent in meetings
▪ 67% of meetings are rated as “ineffective” by managers
▪ 92% of people admit multitasking during meetings (checking email,
unrelated work)
▪ $37 Billion wasted on unproductive
meetings per year in the USA
MEETINGS
Top 3 Reasons why employees leave companies:
1.
Lack of faith in leadership
team
2.
disengaged; demotivated
3.
unappreciated
2.0
MANAGEMENT
"We leave the manner of accomplishing the mission to the soldier, allowing them the freedom to take whatever steps deemed necessary based on the situation."
MANAGEMENT
1. Have a vision
2. Be a good communicator
3. Be productive and results oriented
4. Be a good coach
5. Empower the team and don’t micromanage
6. Use your technical skills to advise
7. Express concern for team well being
8. Help with career development
Google identified 8 key traits that managers need to be successful now
good
ALIGNMENT
company-wide goal
Company goal
Team goal 1
Individual goal 1
Team goal 2
Individual goal 2
Individual goal 3
GOALS & TASKS
▪ 70% of employees want regular
conversations about their Goals with
their manager
▪ Only 36% of employees report their
managers are having such conversations
ACCOUNTABILITY & RESULTS
▪ 67% of employees want regular performance
feedback
▪ Only 29% actually get feedback on their
results from their manager
FEEDBACK
employees want more
“As we look ahead into the next century, leaders will be those who empower others.”
– Bill Gates
Key Performance Indicators
the new age of
MEETINGS
IDENTIFY WHAT’S HAPPENING IN YOUR BUSINESS RIGHT NOW
VISIBILITY INTO WHAT DIFFERENT PEOPLE AND TEAMS ARE WORKING ON
IDENTIFY WHICH AREAS ARE WORKING WELL AND WHICH REQUIRE ATTENTION
UNDERSTAND WHO’S EXCELLING AND WHO NEEDS HELP
for SMBssolution
COMPLETEthe
4,500 + software members here’s what they’re saying:
“We rolled out RESULTS to the entire company. Before using RESULTS some teams didn’t measure KPIs, now everyone has a KPI. In fact our production output has increased by 139%!”
Harvey Dunn – General Manager. Progress Printing
“Efficiency in our company operations has improved. We’ve shaved off an entire day with our DIFOTIS (deliveries in full, on time, in spec), from three days to under two.”
Matt Petersen – General Manager Applichem Inc
For the folks out in the field the software helps them view and track their own numbers, rather than finding out their results retrospectively. In the first two weeks of access to the software, the average $ sale increased by 15%.”
Darlene Henshaw – General Manager Replacement Lamp Services
“RESULTS.com improves internal communications and helps maintain focus on Key Performance Indicators. There’s more transparency into company-wide performance, helping us to curb operational costs. The transparency helps us understand internal struggles but also highlight the positives. Since implementing RESULTS.com we’ve been able to reduce overtime costs by 80%.” Mark Narcy – General ManagerControlled Contamination Services
“To be able to, at the push of a button on our iPhone, have a snapshot of how everyone’s performing while we’re overseas is a big thing for us. I think it has drawn the team together and when someone is struggling or not hitting numbers everybody chips in to see how we can help.”
Dean Young – General ManagerBRAVEday
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#realRESULTS
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START SIMPLE!extend the convo!
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