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Using Google Analytics to Measure Website Engagement Photo credit: http://www.flickr.com/photos/sepblog/3542294246/

Using Google Analytics to Measure Website Engagement

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Page 1: Using Google Analytics to Measure Website Engagement

Using Google Analytics to Measure Website Engagement

Photo credit: http://www.flickr.com/photos/sepblog/3542294246/

Page 2: Using Google Analytics to Measure Website Engagement

Who we are

Hall Internet MarketingPortland, MaineIn business over 12 years@hall_web

Amanda O’BrienVP of Marketing@amanda_pants

Page 3: Using Google Analytics to Measure Website Engagement

What we will talk about

• What is Google Analytics• How to add it to your website• Important features to check regularly• Cool extra features

Photo credit: http://www.flickr.com/photos/charlottesphotogallery/5784901344/

Page 4: Using Google Analytics to Measure Website Engagement

What is Google Analytics?

• Free tool• Tons of information

– Don’t drown in the details– Make note of trends

• Tells you who came, when and what they did• 24 hour increments• No back dated data

Photo credit: http://www.flickr.com/photos/simiezzz/647478939/

Page 5: Using Google Analytics to Measure Website Engagement

Why you need it

• Track how people got there• Determine what is working and what is not• Knowledge is power• Refine your efforts

Photo credit: http://www.flickr.com/photos/37996594214@N01/51722696/

Page 6: Using Google Analytics to Measure Website Engagement

Getting started

• Sign up = google.com/analytics/• Generate your unique code

– Javascript snippet– Ads and javascript blocked? Won’t get the data.

• Add to your website before </body> tag• Only have to add once• Does not affect the look of your website

Photo credit: http://www.flickr.com/photos/jakeandlindsay/5524669257/

Page 7: Using Google Analytics to Measure Website Engagement

What you can measure

Photo credit: http://www.flickr.com/photos/torikoch/4653745463/

Page 8: Using Google Analytics to Measure Website Engagement

Visitors• Visits• Unique visitors• Pageviews/Average Pageviews• Time on site• Bounce rate• New Visits• Browsers

Photo credit: http://www.flickr.com/photos/repoort/134730464/

Page 9: Using Google Analytics to Measure Website Engagement

Traffic Sources• Direct Traffic• Referring sites• Search Engines• Keywords• Getting more balanced pie

Photo credit http://www.flickr.com/photos/zouny/4348302981//

Page 10: Using Google Analytics to Measure Website Engagement

Content

• Top content• Top landing pages• Top exit pages

Page 11: Using Google Analytics to Measure Website Engagement

Goals and ecommerce

• Add value to your visits• Set up Goal and Goal funnel• Set up ecommerce tracking

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Important things to track

• Inbound sources• Top content• Keyword searches• New visitors

Photo credit http://www.flickr.com/photos/h_is_for_home/3707580179/

Page 13: Using Google Analytics to Measure Website Engagement

Adjusting the time line

• Adjusting times• Comparing times

– YoY– Quarter– Month

Page 14: Using Google Analytics to Measure Website Engagement

Email reports

Make the reports that matter come to you, or your staff

Photo credit http://www.flickr.com/photos/9009139@N08/2959912279/

Page 15: Using Google Analytics to Measure Website Engagement

Remove your IP• “Filter Managers”• Add a Filter and name it• Select “traffic from ip addresses”• Add the website

Photo credit http://www.flickr.com/photos/flowector/3452703868/

Page 16: Using Google Analytics to Measure Website Engagement

GA Advanced - Custom Reporting

See a report with practicallyany metric compared to practically any dimension

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New Version

Mobile devices

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New Version - Multi channel

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Recap• Knowing what is going on with your site empowers you• Find out what is working and what is not• Measure the data points that are most important to you• Make assumptions by analyzing trends• Fix breaks or wholes in your site

Photo credit http://www.flickr.com/photos/ashevillein/4233288271/

Page 20: Using Google Analytics to Measure Website Engagement

Want to know more?• Recorded: 6 Advanced Features in Google Analytics You Should Know• Blog: SEO and Analytics• Google Analytics Blog• SEO moz• Analytics training• Email: [email protected]• Twitter: @hall_web and @amanda_pants• More upcoming webinars:

– Tips to Keep Your Content Fresh– Writing for SEO