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Travel trends of 2016 What’s new, changed & hot in travel
by Tine Thygesen TineThygesen.com
@tahitahi
Hi! I am Tine Thygesen digital entrepreneur & strategist
Digital transformation for ambitious organisations
100+ travel apps for brands & DMOs
Authentic travel content in 135 countries
www.tinethygesen.com
I want to tell you a story about the biggest innovations in all time powered by mobile.
1. Planning
Not this
But deep down in sub saharan Africa,
more than 10 years ago
Trend #1 Mobile payments
In-mobile Micro payments P2P transfers
#2 trend: the silent travelerA lot of visitors will buy more/ be happier if they can
be serviced 100% online
One-on-onelive communication
Instant action at my fingertip
71% complain on social media
• Failing of traditional service.
• 23% have given up. They post for vengeance
• 70% want a respons. Only 38% receive one
#3 Consumers loosing trust in travel industry
Priceline broke billion dollar mark in 2013, ad spend tripling over three years.
By 2014 $1.6 billion by Expedia $2.6 billion by Priceline.
Reason: Arms racein advertising
times a year we complain about brands
on social media
879 million
10%find something to be angry about publicly
every single day
Brands completely ignore it
32.8 percent of the time
(that’s 288 million ignored complaints a year)
Prague: 10 of 13 highest rated have no stars
Accommodation expectations out of sync
Berlin: First 5 star property comes in as #17
x
Poorly managed expectations
Key driver for tourism: User generated visuals #4
Photo networks rapid growth
1.8B photos uploaded & shared per day
* One2Few, instead of One2Many* Short message lifetime* 1b MAU: Snapchat, WhatsApp, WeChat, Line
Less broadcasting (#5) more private sharing
Go pro: Personal video camera. Initially for surfers. Sold 3.8 million 2013 Used by Hollywood directors, NFL, The Rolling Stones. Police & U.S. military.
Narrative Clip: Photo every 30 seconds, remembers geolocation, date and time.
Very close, very lifelike, very real
New data in travel marketing: Wearable trackers
A GoPro experience is unlike another camera...
Skiing, flying, street vibe, dancing, carnivals, yachting, swimming
Feels real, right?
#8 Virtual reality: A whole new segment of travel industry
Drones - a new world of travel video
PURPOSEtinethygesen.com
#6 Trend: Meaning
50% prefer to buy from ethical companies, 31% willing to spend more for them.
66% consider a company’s social and environmental impact before buying
increased by 46% in the past year
90% want to use skills for good 60% millennials prefer to buy from co’s doing good. 38% will pay more
By 2025, millennials are 75% of workforce
@tahitahi
New generation: Experiences over possessions
Search for authenticity Less Disneyland, more local
Workations and digital nomads #7
The new authentic travel communication meets art
Thank you!
www.TineThygesen.com Advisory + talks
Tine Thygesen @tahitahi
End
imagehttp://www.eatweartravel.com/wp-content/uploads/2015/08/IMG_5125-e1440463612966-1600x900.jpg
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https://www.youtube.com/watch?v=R33nDgemDdM
danniellaporte.com
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http://www.oyster.com/hotels/photo-fakeouts/
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SAS, Norwegian Airlines, Car 2 Go, Drive Now
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