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Travel trends of 2016 What’s new, changed & hot in travel by Tine Thygesen TineThygesen.com @tahitahi

What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

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Page 1: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Travel trends of 2016 What’s new, changed & hot in travel

by Tine Thygesen TineThygesen.com

@tahitahi

Page 2: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Hi! I am Tine Thygesen digital entrepreneur & strategist

Digital transformation for ambitious organisations

100+ travel apps for brands & DMOs

Authentic travel content in 135 countries

www.tinethygesen.com

Page 3: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

I want to tell you a story about the biggest innovations in all time powered by mobile.

Page 4: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

1. Planning

Not this

Page 5: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

But deep down in sub saharan Africa,

more than 10 years ago

Page 6: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Trend #1 Mobile payments

In-mobile Micro payments P2P transfers

Page 7: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

#2 trend: the silent travelerA lot of visitors will buy more/ be happier if they can

be serviced 100% online

Page 8: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

One-on-onelive communication

Page 9: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Instant action at my fingertip

Page 10: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

71% complain on social media

• Failing of traditional service.

• 23% have given up. They post for vengeance

• 70% want a respons. Only 38% receive one

Page 11: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

#3 Consumers loosing trust in travel industry

Page 12: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Priceline broke billion dollar mark in 2013, ad spend tripling over three years.

By 2014 $1.6 billion by Expedia $2.6 billion by Priceline.

Reason: Arms racein advertising

Page 13: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

times a year we complain about brands

on social media

879 million

10%find something to be angry about publicly

every single day

Page 14: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Brands completely ignore it

32.8 percent of the time

(that’s 288 million ignored complaints a year)

Page 15: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Prague: 10 of 13 highest rated have no stars

Accommodation expectations out of sync

Berlin: First 5 star property comes in as #17

Page 16: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

x

Poorly managed expectations

Page 17: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Key driver for tourism: User generated visuals #4

Photo networks rapid growth

1.8B photos uploaded & shared per day

Page 18: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

* One2Few, instead of One2Many* Short message lifetime* 1b MAU: Snapchat, WhatsApp, WeChat, Line

Less broadcasting (#5) more private sharing

Page 19: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Go pro: Personal video camera. Initially for surfers. Sold 3.8 million 2013 Used by Hollywood directors, NFL, The Rolling Stones. Police & U.S. military.

Narrative Clip: Photo every 30 seconds, remembers geolocation, date and time.

Very close, very lifelike, very real

New data in travel marketing: Wearable trackers

Page 20: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

A GoPro experience is unlike another camera...

Page 21: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Skiing, flying, street vibe, dancing, carnivals, yachting, swimming

Feels real, right?

Page 22: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

#8 Virtual reality: A whole new segment of travel industry

Page 23: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Drones - a new world of travel video

Page 24: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

PURPOSEtinethygesen.com

#6 Trend: Meaning

50% prefer to buy from ethical companies, 31% willing to spend more for them.

66% consider a company’s social and environmental impact before buying

increased by 46% in the past year

Page 25: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

90% want to use skills for good 60% millennials prefer to buy from co’s doing good. 38% will pay more

By 2025, millennials are 75% of workforce

@tahitahi

New generation: Experiences over possessions

Page 26: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Search for authenticity Less Disneyland, more local

Page 27: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Workations and digital nomads #7

Page 28: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

The new authentic travel communication meets art

Page 29: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

Thank you!

www.TineThygesen.com Advisory + talks

Tine Thygesen @tahitahi

Page 30: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

End

Page 31: What's New In Travel Marketing - Trends and Tips for Marketeers for 2016 and onwards

imagehttp://www.eatweartravel.com/wp-content/uploads/2015/08/IMG_5125-e1440463612966-1600x900.jpg

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