Devices That Deliver Digital Interactions And Impressions

Devices That Expedite Customer Transactions

Devices That Elevate The Customer Experience

Digital Transactional Experiential

Mobile technologies are changing the way customers interact with brands. Customers’ experience between a brand’s online and physical presence varies widely. The future of retail lies in bridging this digital and physical divide. Customer Facing Devices create relevant and contextual Digital Interactions to elevate customer experience at physical locations. Come with us as we outline the need, popular use cases and value of Customer Facing Devices.

Mobile Point-of-Sale (mPOS)

Tablets & Digital Kiosks

Digital Signage

IoT Headless DevicesOrder-Fulfillment Devices

IoT Sensor Hubs

The NEWRJ 4000!

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What Are Customer Facing Devices?

Why Do You Need Customer Facing Devices?

Source: 1. Moki Internal Data 2.http://www.forbes.com/sites/gartnergroup/2014/08/26/where-are-you-on-the-digital-business-development-path/

Moki Total Control empowers organizations to remotely manage, secure, and analyze hardware, operating systems, applications and content on Customer Facing Devices. To find out how you can deliver Digital Interactions using Customer Facing Devices,

visit Moki.com or call 844 MOKI NOW (665-4669)

Customer Facing Devices come in many shapes and forms. They can be standard o�-the-shelf tablets, custom-built screens or headless devices - all designed to

delight and inform customers inside physical locations.

Customer experience with brands vary widely between physical locations and online.

Customer Facing Devices Fall Into Three Categories:

The future of business lies in bridging this divide between digital and physical experiences.

Businesses are using Customer Facing Devices to provide contextual and relevant Digital Interactions inside physical locations.

These devices collapse the physical digital divide that customers experience across hundreds of physical locations and digital properties.

How Are Companies Using Customer Facing Devices?

Businesses are deploying Customer Facing Devices as self-service kiosks to their customers.

These kiosks facilitate a wide range of shopping activity from endless aisle experiences and product customization in retail to self check-in and food ordering at restaurants and hotels.

Businesses are deploying unique digital signage across hundreds of locations to create a consistent brand experience.

Digital signage has been used by brands for digital visual merchandising, aisle-signage in grocery stores, wayfinding signage, event signage and much more.

Digital signage is a more cost e�ective and robust solution than printed signage which allows businesses to use video on product displays instead of just static images.

Brands have begun using Customer Facing Devices to control the sensory experience of their customers.

Brands are able to track customer movement and tra�ic with sensor hubs and using headless devices can change lighting, large visual formats and music dynamically. With these sensory elements in their complete control, brands can create a unified customer experience across multiple physical retail locations.

These devices don't require a screen, but like all Customer Facing Devices, can be remotely managed.

Customer Facing Devices deliver relevant and contextual Digital Interactions that delight customers.

These interactions bridge the gap between physical and digital brand experiences resulting in a more consistent brand experience across marketing channels. And by delivering, measuring and optimizing Digital Interactions, you can continually enhance your in-store marketing e�orts for increased sales and customer satisfaction.

Standard, o�-the-shelf tablets can be converted into Customer Facing Devices and headless devices can be purchased for less than $200. Customer Facing Devices provide a robust and cost-e�icient solution for your omni-channel marketing needs.

Deploying Customer Facing Devices can pose logistical challenges if you don’t plan ahead.

You’ll need to be able to:

Deploy devices without requiring physical staging or involved

user intervention

Update devices, apps and content remotely

Monitor the health and usage of devices

Here are some things you should consider:

Management

You’ll need to be able to:

Security

You’ll need to be able to:

Analytics

Control the user experience

Securely deliver and receive content

Lock down devices

Measure Digital Interactions

Analyze content to see what works and what

does not

Monitor device and app performance

DIGITAL

mPOS And Order Fulfillment

What Is The Value Of Customer Facing Devices?

The NEWRJ 4000!

Press PLAY to see what’s new!

Businesses are putting Customer Facing Devices in the hands of employees in order to improve the path to purchase in store.

These transactional devices, such as mPOS and order fulfillment devices at restaurants, allow employees to improve customer service through more e�icient processes and increased intelligence about both products and customer activity.

PHYSICAL