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www.cloud-iq.com 3 Steps to Increasing Your Email Marketing Conversions

3 steps to increasing your email marketing conversions

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www.cloud-iq.com

3 Steps to Increasing Your Email

Marketing Conversions

www.cloud-iq.com

Our Speakers today

Kath PayMarketing Director,Cloud.IQ

@KathPay

Lotty CummingMarketing Manager,cloud.IQ

@cloudiqapps

www.cloud-iq.com

#emailmarketing

@cloudiqapps

@kathpay

Tweeting?

www.cloud-iq.com

Turn visitors into customers with cloud.IQ site abandonment tools

• Established 2002

• Remarketing and conversion experts

• On and off site personalisation

• cartRecovery and behavioural email

• Personalised Overlays

• Increase revenues by 20%

• In-depth data and insight

• Start with FREE cartAnalyser

www.cloud-iq.com

There’ll be time for a short Q&A

after Kath has presented.

Please submit any questions via the

side panel.

Questions?

www.cloud-iq.com

3 Conversion Steps

www.cloud-iq.com

OPEN Converting your subscribers to open

and read the email

www.cloud-iq.com

Stay focused on the objective

of the email

www.cloud-iq.com

Think CURVE when crafting

your subject line

www.cloud-iq.com

"Open me quick! I expire at 6pm, payday treat."

www.cloud-iq.com

Create subject line

immediately after writing

your objective

www.cloud-iq.com

Encourage action by

frontloading verbs in your

subject line

www.cloud-iq.com

• Choose

• Improve

• Increase

• Avoid

• Act

• Boost

• Build

• Capture

• Explore

• Ensure

• Learn

• Prevent

• Gather

• Discover

Persuasive verbs• Keep

• Leverage

• Maximise

• Overcome

• Simplify

• Solve

• Stop

• Succeed

• Manage

• Save

• Conquer

• Win

• Unleash

www.cloud-iq.com

Verbs in action…..

iMedia Connection

www.cloud-iq.com

Which Subject Line won?

• Version A: Your Opinion Counts – Win a

Fiji Hand Tote

• Version B: Take the 5 Minute Fiji Survey –

Win $50.

Winner: Version B with 25.3% more clickthroughs

Version A however had 12.3% higher open rate

Whichtestwon.com

www.cloud-iq.com

Craft your subject line for

longitudinal wins as well as

immediate wins

www.cloud-iq.com DMA UK

45% save the email for later and 38% bear the information in mind for later.

www.cloud-iq.com

Leverage the strengths of

email as a Push Channel

www.cloud-iq.com

Write for your audience

Brand-Centric Subject Line:

“Our sale is on! We have hundreds of items

discounted! Don’t miss out!”

www.cloud-iq.com

Now turn this into a Customer-Centric

Subject Line

• State the feature: Our Sale is on!

• Ask “So What?”

• Customer-Centric Subject Line:

“Here’s your chance to save $$$! For 24 hours only.

Don’t miss out on bagging yourself a bargain.”

www.cloud-iq.com

CLICKConverting your subscribers to

click/action the email

www.cloud-iq.com

Write like a Journalist

www.cloud-iq.com Unbounce

www.cloud-iq.com

Engage them emotionally

www.cloud-iq.com

“ Research shows that more than 90% of our decisions

are unconscious”

— Douglas van Praet - Unconscious Branding

www.cloud-iq.com

“Your next getaway is closer than you think. With these

special offers, you can escape to your paradise,

whether that’s an urban retreat, exotic adventure or

anything in between. Below are some featured

destinations…..you have even more places to make

unforgettable memories.

TREAT YOURSELF TO THE GETAWAY YOU

DESERVE”

www.cloud-iq.com

Use Direction Design Cues

www.cloud-iq.com

Explicit Design Cue

www.cloud-iq.com

Implicit Design Cue

www.cloud-iq.com

Use Scarcity & Loss Aversion

www.cloud-iq.com

Two main drivers innate to us all

To Avoid Pain To Gain Pleasure

www.cloud-iq.com

Scarcity

Scarcity

Scarcity

Loss Aversion

Loss Aversion

www.cloud-iq.com

CONVERTAchieving the final conversion on the

landing page

www.cloud-iq.com

Ensure there are no

disconnects

www.cloud-iq.com

Last 24 Hours of Spring Clearance - Save up to 60%

with final reductions! Don't miss out!

www.cloud-iq.com

Minimise the distractions

www.cloud-iq.com

31% increase in downloads

Unbounce

www.cloud-iq.com

Be specific to the next action

within your call-to-action

www.cloud-iq.com

Replaced ‘Buy Now’ with ‘Add to Basket”

17% increase in basket adds

Econsultancy

www.cloud-iq.com

Focus on next obvious action

• The prospects’ motivation is to

get a membership in a local gym.

• When they click the button,

they’ll get the opportunity to

find a gym and buy their

membership.

Contentverve

www.cloud-iq.com

Use Anchoring

www.cloud-iq.com

Anchoring

We tend to rely heavily on the first

piece of information we’re provided

when making decisions

www.cloud-iq.com

500% increase in click throughs

Copyhackers

www.cloud-iq.com

Leverage the Rule of 3

www.cloud-iq.com

siteAnalyser:Universal tag collects complete journey

• Traffic source

• Device’s used

• IP Address

• First & last time on site

• Full user journey, Page URL’s

• Items added

• Personal details captured

• Browser used

• Fields filled in

• Blur or init

www.cloud-iq.com

exitCapture:How it works

• Tracks a user’s site activity, down

to every single cursor movement

to calculate exactly when they’re

about to leave your site

• Dynamically generated, profile

relevant content such as exclusive

products, discounts, news, etc.

• 300% more email opt-ins

• 10% increase in conversion

Edit Content

When you

want

www.cloud-iq.com

cartRecovery:How it works

• Use the interactive dashboard to

drill down to specific times of day

• Analyse the number of customers

that abandon, their cart value,

email performance metrics and

value of recovered sales

• Compare cart performance pre

and post remarketing

• Convert 20% back to completion

Reminder

35 min

www.cloud-iq.com

35 Kingsland Rd

Shoreditch

London E2 8AA

United Kingdom

T : +44 (0)845 498 9426

F : +44 (0)2077 397 742

Email : [email protected]

Get in touch for

more information

www.cloud-iq.com

Questions?