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PROGRESS COMMUNICATION Interpersonal communication? Clarity is power ! Un-clarity is a deadly threat ! There are different abilities you need if you want to evolve to crystal clear communication.

ProgressAcademy Communication Training/Coaching

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Page 1: ProgressAcademy Communication Training/Coaching

PROGRESS COMMUNICATIONInterpersonal communication?

Clarity is power ! Un-clarity is a deadly threat !

There are different abilities you need if you want to evolve to crystal clear communication.

Page 2: ProgressAcademy Communication Training/Coaching

List of our communication interventions:

EMPATHIC LISTENINGFEEDBACK TECHNIQUES

BUSINESS PRESENTATION SKILLSSTORY TELLING

INTERPERSONAL COMMUNICATIONASSERTIVE COMMUNICATION

EFFECTIVE TELEPHONE COMMUNICATION

CUSTOMER FOCUSED COMMUNICATION

INFLUENCE AND PERSUASION

Page 3: ProgressAcademy Communication Training/Coaching

PROGRESS ACADEMY

LISTENING: AN ACT OF SOCIAL INTELLIGENCE

THE QUALITY OF OUR RELATIONSHIPS ARE DETERMINED BY OUR ABILITY TO LISTEN.

NON-JUDGMENTAL, ATTENTIVE LISTENING.

ONLY THE PERSON WHO IS FREE FROM A DEFENSE / ATTACK MECHANISM CAN REALLY LISTEN !

Page 4: ProgressAcademy Communication Training/Coaching

PROGRESS ACADEMY

FEEDBACK: AN ACT OF CARING

Without high sensory

skills of the observer and

the observed, no

techniques will be useful !

Page 5: ProgressAcademy Communication Training/Coaching

PROGRESS ACADEMY

BUSINESS PRESENTATION SKILLS

Boring!

And I thought

I was slow

Hi knows nothing about us !

Come on man, come

to the point !!!

Page 6: ProgressAcademy Communication Training/Coaching

PROGRESS ACADEMY

STORY TELLING

A GOOD STORY GETS PEOPLE…

ON YOUR SIDE

Page 7: ProgressAcademy Communication Training/Coaching

PROGRESS ACADEMY

INTERPERSONAL COMMUNICATION

IS ALL ABOUT MAKING A STRONG…

CONNECTION

Page 8: ProgressAcademy Communication Training/Coaching

PROGRESS ACADEMY

THE ART OF RAISING THE WORDS

NOT THE VOICE

ASSERTIVE COMMUNICATION

Page 9: ProgressAcademy Communication Training/Coaching

PROGRESS ACADEMY

TELEPHONE COMMUNICATION

COURTEOUSNESSCARECONSIDERATION

Page 10: ProgressAcademy Communication Training/Coaching

PROGRESS ACADEMY

CUSTOMER FOCUSED COMMUNICATION

KNOW YOUR CUSTOMERS

Page 11: ProgressAcademy Communication Training/Coaching

PROGRESS ACADEMY

INFLUENCE AND PERSUASION

ONE WORD CAN CHANGETHE MEANING

THE MOODAND

THE MOTIVATION

WORDS CREATE WORLDS

Page 12: ProgressAcademy Communication Training/Coaching

[email protected]

PROGRESS ACADEMY

Want clear communications in

your company? Contact us