Faces of Content Beacon Marketing Seminar: RiskMatrix

A beacon for safety & security

Improved facility management Operational Solutions & Smart Technology

1 Copyright © 2014 RiskMatrix

Frederik Winters

Who is RiskMatrix ?

The RiskMatrix Resultants Group

• is a consultancy and technology provider

• has developed end-to-end operational solutions and smart technology to

support service business organization in managing their operations

• has experience in introducing project-based improvement into organizations

through a blend of software, technology, training, consultancy and

coaching


Our value proposition: the I-BOSS platform

I-BOSS = Integrated Business Organization Software Solution

• is an end-to-end software platform that can support any service business

organization in managing its operations

• is a proven concept for process-oriented companies whose business is

built around ‘People, Organizations and Locations’

• is built on a SAAS architecture

• high security

• high availability: 7 / 24

• mobile & web browser access


I-BOSS Business Accelerators

E-Learning • Create courses • Student registration • Student monitoring • Student scorecards

Salesforce Automation • Manage Customer data • Manage Sales funnel & forecast • Manage & log activities

System Linking • Link invoices to Accounting system • Link salary calculations to Payroll system/partner

I-BOSS Foundation

Data Model Management • Create users and organizations • Connect users to organizations • Link users to locations in organizations

User & Activity Management • Create and manage users • Define access rights and roles • Secure data and access related to users,

locations, tasks

Data Integration Option • Data import/export • Connect to other back-end environments

I-BOSS Process Manager Workflow Management • Create workflows • Manage workflows • Advanced workflows

Reporting • Create operational reports • Create management reports based on KPIs • Generate statistics & visualize

I-BOSS Back-office Operator

Contract Management • Manage client agreements • Manage the income • Define operational tasks

Human Resource Management • People contract / Career flow • Personal Development • Payroll Management

Facility resource & Safety management • Audit locations /Quickscans • Facility resource management • Follow-up and improvement

I-BOSS Field Operator

Response Operations • Incoming request operations • Follow-up operation execution • Reporting

Execution on-site • Follow-up planned operation • Live reporting on activities • Communication from operations to client

Dynamic Planning • Execution contract obligations • Automatic payroll and invoice trigger • Follow-up resource performances

I-BOSS Modular Architecture

4

SMART Technology / E-CLOUD Add-on Solutions

E-CLOUD ACCESS

E-CLOUD

TRACK

E-CLOUD VISITOR

E-CLOUD BADGE

E-CLOUD Configurator

E-CLOUD SURVEY

E-CLOUD

PLAN

RiskMatrix primary target: Safety & Security

Strategic Partners

BeNeLux

Other

5

Security guards patrol & check

Copyright © 2014 RiskMatrix

Patrol & control - today


First improvement

Off line tagging of checkpoints online & live reporting


Disadvantages

Focus without context due to limited range

Maintenance & damage due to reachability

8

Need for a second improvement

Copyright © 2014 RiskMatrix

Second improvement


Context-aware reporting

Multi-purpose beacons – instruction based

Guarding - Check lists on

Closure of windows

Lights

Measurement

Inspections – Controls

Validity of items

Questionnaires

Measurement

Incident reporting

Localization


Beacons are great for localization!


Issue: Focus loss

A beacon is “location-aware” but focus is lost

Sometimes needed for item inspection

Solution: hierarchic setup where needed


Area

Area


An open backbone

Clients currently integrated consume the beacons

E.g. in retail (large security accounts)

Inspection of refrigerators by subcontractors

Cleaning companies report using these beacons

…

COMMERCIAL REUSE – 1 BEACON FOR ALL


Facilitating crowd analysis (with time-lapse)






Facilitating the customer’s experience

Analysis on crowd

Heat maps

Hot spots

Duration of stay

Throughput

Statistics in time

Reporting to client provided by RiskMatrix

Link this to the store inventory management

Sales related to hot spots

And facility management

Incident & evacuation management


Q & A

Frederik Winters

[email protected]

+32 498 97 33 43


Internet

Faces of Content Beacon Marketing Seminar: RiskMatrix