Right to know the identity of the staff, taking care of them

Right to know estimated cost of treatment

Right to have copy of medical record & second opinion

Right to know the financial implication with the change of category of services

Right to participate in decision making involving healthcare, except when such participation is contradicted for medical reasons

Right to know the understandable explanation by doctor about diagnosis, as well as benefits & possible complication of given treatment & expected outcome

To read all instructions before signing the consent form

To pay for service billed for in a timely manner as per the hospital policy

To accept where applicable, adaptation to the environment to ensure, a safe & secure stay in the hospital