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Communication and professional relationships with children, young

people and adults

Outcome one

Understand the principles of developing positive relationships with children, young people and

adults.

1.1 Explain why effective communication is important in developing positive relationships with children,

young people and adults.

Please take a sheet of A4 paper and follow my instructions

1.2. Explain the principles of relationship building with children, young people and adults.

Principle - a fundamental truth or proposition that serves as the foundation for a system of belief or behaviour or for a chain of reasoning. www.oxforddictionaries.com

What does this mean to you?

What does it involve?

1.3 Explain how different social, professional and cultural contexts may affect relationships and the way

people communicate.

In pairs, which different social, professional and cultural contexts may affect relationships and the way people communicate.

Body language

Eye contact

During class time/staff room time

FORMAL/INFORMAL

Different cultures

Outcome Two

Understand how to communicate with children, young people and adults

2.1. Explain the skills needed to communicate with children and young people.

In pairsIf you were to explain to your partner, the skills you need to communicate to children and young people, what would they be?

2.2. Explain how to adapt communication with children and young people for:

the age of the child or young person, the context of the communication, communication differences.

2.3. Explain the main differences between communicating with adults and communicating

with children and young people.

In pairs

What examples can you give of the main communication differences?

2.4. Explain how to adapt communication to meet different communication needs of adults.

As a groupWhat communication needs may there be?

How would you adapt your communication to meet different needs?

2.5. Explain how to manage disagreements with children, young people and adults.

BrieflyWhat disagreements have you experienced?

How were these managed and resolved?

Outcome three

Understand legislation, policies and procedures for confidentiality and sharing information, including data protection.

3.1. Summarise the main points of legislation and procedures covering confidentiality, data protection

and the disclosure of information.

What legislation can you think of?

What procedures do you follow covering the above?

3.2. Explain the importance of reassuring children, young people and adults of the confidentiality of

shared information and the limits of this.

Can you give examples of why it is important to reassure people of confidentiality?

When and for what reason would there be a limit to this?

3.3. Justify the kinds of situations when confidentiality protocols must be breached.

In what kind of situations should confidentiality be breached?