Supporting Educators in Technology Enhanced Teaching

Sandra Kučina SoftićUniversity of Zagreb

University Computing Centre, Croatia

Online Educa, Berlin

November 28-30, 2012

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University Computing CentreUniversity of Zagreb

Questions?

• Do educators need support in use of ICT in teaching?

• Why do they need support?• What kind of support do they need?

University Computing CentreUniversity of Zagreb

Workshop in May 2012, Zagreb

University Computing CentreUniversity of Zagreb

Why use ICT in teaching?

• TO MAKE BETTER TEACHING

– deeper/wider knowledge– better understanding– happier students– happier teachers

BETTER TEACHING is about ... METHODOLOGY not about technology

University Computing CentreUniversity of Zagreb

All teachers are not the same

• they need different kind of support

University Computing CentreUniversity of Zagreb

Innovators

pioneers, explorers, inventors..., lone rangers

• first to invent• they do everything alone

• test on themselves• brave people

• they are unstoppable• they don’t give up easily• difficult to adjust to the routine

• dreamers• essential for change• important communication

What they need

• “legalisation “of their work

• resources• education

• recognition

University Computing CentreUniversity of Zagreb

Early Adopters

respectable people, entrepeneurs, opinion leaders, promotors...

• try out new ideas but in careful way• want to be amont first• recognize chance and application

• practical• proactive

• potential leaders

What they need

• example from pioneers• instructions

• resources• education

• recognition• visibility of their work

University Computing CentreUniversity of Zagreb

Early Majority

well intended, followers...

• thoughful people, careful but accepting change more quickly than the average• recognize and understand novelties• need to be lead• predominantly extrinsically motivated• need positive motivation• threat or punishment discourages them

What they need

• positive motivation• examples• instructions• resources• education• support• leadership• control• award

University Computing CentreUniversity of Zagreb

Late Majority

skeptic people, suspicious, disinterested...

• will use new ideas or products only when the majority is using it• do not understand and need interpretation• have to be controlled• need push and punishment• very extrinsically motivated

What they need

• “negative” motivation• examples• instructions• resources• education• support• management• control• punishment

University Computing CentreUniversity of Zagreb

Leggards

traditionalists, diehards, cynics, unbelievers...

• make decisions based on past experience• caring for the “old ways”• critical towards new ideas• against any change

• don’t count they will ever change• leave them be• keep them as free “consultants”

University Computing CentreUniversity of Zagreb

Workshop in May 2012, Zagreb

University Computing CentreUniversity of Zagreb

What kind of support do the need?

• political• organizational• methodological• technological

University Computing CentreUniversity of Zagreb

Political support

• strategy• policy• regulatory framework• budget

• culture

University Computing CentreUniversity of Zagreb

Organizational support

• examples• instructions• support• visibility of results

University Computing CentreUniversity of Zagreb

Methodological support

• creating courses• creating materials• lecturing• tutoring, mentoring• managing group work

University Computing CentreUniversity of Zagreb

Technological support

• infrastructure• tools• education• support

University Computing CentreUniversity of Zagreb

University of Zagreb

traditional, research oriented university founded 1669 by Leopold I Hapsburg the oldest Croatian and South-East European university 33 schools/faculties 56.000 students and 7.500 teaching staff ICT infrastructure (beginning and advanced usage) e-learning

from 90’: individual attempts – “lone rangers” 2007: systematically

University Committee for E-learning E-learning Award E-learning Day E-learning Centre Office for E-learning

University Computing CentreUniversity of Zagreb

E-learning Centre

• central point for support to institutions, teachers and students in implementation of e-learning

• basic objectives– support to teachers and students, teams and groups for

e-learning at schools– providing reliable and generally accessible e-learning

platform– to establish and support the university network of people

supporting, using or promoting e-learning– to promote and foster implementation of e-learning at the

University of Zagreb

University Computing CentreUniversity of Zagreb

Our users

• teachers – majority– listening their needs and ideas– try to always say yes– working with them– different types of users- different approaches

• students– need occasional support– need proper introduction to e-learning at the

beggining of studies

• institutions, local e-learning teams– advice and guidance on the implementation

process

teachers

students

institutions (management)

e-learning representatives&

teams at local level

University Computing CentreUniversity of Zagreb

E-learning CentreUniversity Computing Centre University of Zagreb

www.srce.unizg.hr/elcsskucina@srce.hr