30
@pfrulas Webmarketing Microblogging

Twitter for Marketing Basics

Embed Size (px)

DESCRIPTION

Introduction to Twitter for Marketing, as given at ITESO University, in Guadalajara. 2010

Citation preview

Page 1: Twitter for Marketing Basics

@pfrulas

Webmarketing

Microblogging

Page 2: Twitter for Marketing Basics

@pfrulas

“If I had more time, I would have written a shorter letter”

- Mark Twain -

Page 3: Twitter for Marketing Basics

@pfrulas

Microblogging

• Twitter• Jaiku• Pownce• Placeshout

Page 4: Twitter for Marketing Basics

@pfrulas

What is “Twitter” ?• Twitter is :

– “a short burst of inconsequential information”– “chirps from birds”

• Twitter is also a:• Free• Social Media• Microblogging

• What are you doing ?

Page 5: Twitter for Marketing Basics

@pfrulas

Microblogging ?

• Jack Dorsey had grown interested in the simple idea of being able to know what his friends were doing

• 140 Characters

• To Follow or to be Followed ?

Page 6: Twitter for Marketing Basics

@pfrulas

Twitter

Page 7: Twitter for Marketing Basics

@pfrulas

Twitter

Page 8: Twitter for Marketing Basics

@pfrulas

Twitter

Page 9: Twitter for Marketing Basics

@pfrulas

Trending Topics

• Popular Topics – RIGHT NOW– TODAY– THIS WEEK

• What are these good for ? • What are you monitoring ?

Page 10: Twitter for Marketing Basics

@pfrulas

Twitter

Page 11: Twitter for Marketing Basics

@pfrulas

Sign Up

• You can actually change your user name !

Page 12: Twitter for Marketing Basics

@pfrulas

A new way of communicating

• SMS• STATUS• SHORT• FAST• REALTIME

Page 13: Twitter for Marketing Basics

@pfrulas

Build your network

• What does it mean to Follow ? • Who Follows you ?

• Focus on convesation– Who will you listen– Who listens to you

Page 14: Twitter for Marketing Basics

@pfrulas

Marketer’s Nightmare

• You can choose who to listen, but there is little you can do to make somebody listen to you !

– Marketer’s nightmare !

Page 15: Twitter for Marketing Basics

@pfrulas

“People on MySpace arent running away from pedophiles and stalkers. They’re

running away from marketers and advertisers”

Giovanni Gallucci, co-founder , Dexterity Media

Page 16: Twitter for Marketing Basics

@pfrulas

NOISE

• Who cares ?– Follow High value

twitters– Filter– Dashboards

Page 17: Twitter for Marketing Basics

@pfrulas

Some Basics

• Follow• Followers• What are you doing ?

Page 18: Twitter for Marketing Basics

@pfrulas

Some Basics

• Follow• Followers• What are you doing ?

Page 19: Twitter for Marketing Basics

@pfrulas

Some Basics

• Follow• Followers• What are you doing ?

Page 20: Twitter for Marketing Basics

@pfrulas

Some Basics

• Follow• Followers• What are you doing ?

Page 21: Twitter for Marketing Basics

@pfrulas

Some More

• Trends• Search• Hastag

Page 22: Twitter for Marketing Basics

@pfrulas

Search Twitter

http://search.twitter.com/

Page 23: Twitter for Marketing Basics

@pfrulas

What is a hastag ? #• Hashtags 

– Hashtags are a community-driven convention for adding additional context and metadata to your tweets. They're like tags on Flickr, only added inline to your post. You create a hashtag simply by prefixing a word with a hash symbol: #hashtag.

• http://twitter.pbworks.com/

Page 24: Twitter for Marketing Basics

@pfrulas

Hashtags• Events or conferences,

– "Tara's presentation on communities was great! #barcampblock" • Disasters:

– "#sandiegofire A shelter has opened up downtown for fire refugees." • Memes:

– "My #themeword for 2008 is conduct." • Context:

– "I can't believe anyone would design software like this! #microsoftoffice" • Recall:

– "Buy some toilet paper. #todo"• Quote:

– "Great minds discuss ideas. Average minds discuss events. Small minds discuss people." ~Eleanor Roosevelt #quote

Page 25: Twitter for Marketing Basics

@pfrulas

#SB44• NFL suggests #SB44 hashtag, builds site around it

– http://www.nfl.com/superbowl/44/fans

Page 26: Twitter for Marketing Basics

@pfrulas

Tráfico DF

Page 27: Twitter for Marketing Basics

@pfrulas

#comegdl - #traficogdl

Page 28: Twitter for Marketing Basics

@pfrulas

Twitter Lists

• Filter Filter Filter• Provide a personality

– #POLITICA– #webmkt _iteso– #foodies– #mkt

Page 29: Twitter for Marketing Basics

@pfrulas

Activity

• Begin Microblogging• Tweet• Follow• Get Followed• Use a #

Page 30: Twitter for Marketing Basics

@pfrulas

Top Twitters