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International Congress and Convention Association #ICCAWorld iccaworld.org
Tech Wizards look into their Crystal Balls
55th ICCA Congress
MANISH CHANDAKPresident & CEO Ungerboeck Software International
International Congress and Convention Association #ICCAWorld iccaworld.org
International Congress and Convention Association #ICCAWorld iccaworld.org
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55th ICCA Congress
International Congress and Convention Association #ICCAWorld iccaworld.org
International Congress and Convention Association #ICCAWorld iccaworld.org
THE ATTENDEE OF THE FUTURE
• Has short attention span• Has access to all the content• Has an online brand• Has a personality and influence in the online
world• Has lot of options• Want to be where others are
International Congress and Convention Association #ICCAWorld iccaworld.org
EXPECTATIONS
• Know me!• Engage with me where I am!• Give it to me in the byte size I want!• Give it to me at my level!• Let me drive it!• Talk about what matters to me today!
International Congress and Convention Association #ICCAWorld iccaworld.org
TRUE Corp. organize Pokemon on Tour Event at Central Plaza Westgate
~ Bangkok, Thailand
HERE IS WHAT WE SAW RECENTLY
International Congress and Convention Association #ICCAWorld iccaworld.org
Hundreds of young people meet in a city park and took part in the Pokemon Go Tour.
~ Milan, Italy
HERE IS WHAT WE SAW RECENTLY
International Congress and Convention Association #ICCAWorld iccaworld.org
PREDICTION #1
while experiencing it together
ATTENDEES WILL GET A PERSONALIZED PERSONALIZED EXPERIENCEEXPERIENCE
International Congress and Convention Association #ICCAWorld iccaworld.org
TECHNOLOGY PLAYING A HUGE ROLE IN CREATING THE EXPERIENCE
• Second screens making the experience personal and interactive
• Sensors and bands everywhere gathering data and personalizing
• Entire walls and rooms and sounds creating the experience
• Virtual and augmented reality enhancing the experience
• Mobile apps and social media extending
International Congress and Convention Association #ICCAWorld iccaworld.org
DIGITAL TRANSFORMATION
PREDICTION #2
International Congress and Convention Association #ICCAWorld iccaworld.org
• Individuals with powerful social brands will drive attendance
• Trending topics in social media will drive gatherings
• Virtual world gatherings will lead to real world gathering and experiences
SOCIAL MEDIA WILL BE INFLUENTIAL
International Congress and Convention Association #ICCAWorld iccaworld.org
THANK YOU
International Congress and Convention Association #ICCAWorld iccaworld.org
55th ICCA Congress
International Congress and Convention Association #ICCAWorld iccaworld.org