Transcript
Page 1: Mobile Marketing Gambling Summit Slideshare

@mobiledonky | www.mobiledonky.com | [email protected]

MARKETING AUTOMATION FOR MOBILE

PUSHSHOVE

without the

Page 2: Mobile Marketing Gambling Summit Slideshare

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ENTERING OR EXITING THE RANGEOF A BEACON TRANSMITTER

Why not set up your automation to send a message or update your internal systems when a customer

Enters/leaves or is in range of your beacon for specific time

Page 3: Mobile Marketing Gambling Summit Slideshare

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CROSSING OF A GEO-FENCE

enters/leaves a geo-fence

Page 4: Mobile Marketing Gambling Summit Slideshare

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PLACING A BET

When they place a bet online or in the app

Page 5: Mobile Marketing Gambling Summit Slideshare

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IN-APP DEPOSIT

If they make a deposit online or in the app

Page 6: Mobile Marketing Gambling Summit Slideshare

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WIN

If they win

Page 7: Mobile Marketing Gambling Summit Slideshare

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LOSS

If they lose

Page 8: Mobile Marketing Gambling Summit Slideshare

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A NEW USER REGISTRATION

Why not send a welcome message?

Or update your CRM?

This can be automated easily upon any new registration online or in your app.

Page 9: Mobile Marketing Gambling Summit Slideshare

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A PERIOD OF INACTIVITY

Reignite your lapsed users by sending a tempting offer to get them back online playing before they forget about you and go elsewhere.

Page 10: Mobile Marketing Gambling Summit Slideshare

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A PERIOD OF RETENTION

Why not send a message to check in how the first week/month has gone?

Or do special annual anniversary offers

Page 11: Mobile Marketing Gambling Summit Slideshare

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A RECURRING TIME

Understanding your customers playing/betting behaviours means you might know that Dave Smith is always online between 6-7pm Monday – Thursday

You can pre-deploy messages to send to him during this time to keep him online longer or engage him in other sports/games you have available.

Page 12: Mobile Marketing Gambling Summit Slideshare

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HOW TO ACTION THIS INFORMATION

customer completes action

depending on the action you can eithersend a messageexecute a pre-deployed messageupdate your CRM/internal systems

Page 13: Mobile Marketing Gambling Summit Slideshare

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CUSTOMER REGISTERS

Page 14: Mobile Marketing Gambling Summit Slideshare

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CUSTOMER REACHES 1 WEEK

Hi Jason, you have a free £10 bet waiting for you! Fancy your chances for tomorrow’s 4:30pm horse race at Doncaster? Click here to place your bet.

Hi Jason, you have a free £10 bet waiting for you! Fancy your chances for tomorrow’s 4:30pm horse race at Doncaster? Click here to place your bet.

Page 15: Mobile Marketing Gambling Summit Slideshare

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CUSTOMER IS INACTIVE FOR 1 MONTH

Page 16: Mobile Marketing Gambling Summit Slideshare

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CUSTOMER ENTERS/EXITS A GEO-FENCEAT CHELTENHAM RACES

Hi Jason, we see you’re at the Cheltenham Festival. We hope you have a great day! Why not free-up your drinking time and place your bets now.

Hi Jason, we see you’re at the Cheltenham Festival. We hope you have a great day! Why not free-up your drinking time and place your bets now.

Page 17: Mobile Marketing Gambling Summit Slideshare

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CUSTOMER COMES WITHIN RANGE OFBEACON AT A BETTING SHOP

Hello, you’re near our Peckham High Street branch of BetDonky, fancy a flutter on the football? £5 free bet with this code: #Peck5k2xC

Hello, you’re near our Peckham High Street branch of BetDonky, fancy a flutter on the football? £5 free bet with this code: #Peck5k2xC

Page 18: Mobile Marketing Gambling Summit Slideshare

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CUSTOMER’S BIRTHDAY

Page 19: Mobile Marketing Gambling Summit Slideshare

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CUSTOMER PLACES A BET

IN-APP BET

Page 20: Mobile Marketing Gambling Summit Slideshare

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CUSTOMER WINS

Hi Jason, CONGRATULATIONS you’ve just won £42.14 on the Mega 5. Click here to view your account.

Hi Jason, CONGRATULATIONS you’ve just won £42.14 on the Mega 5. Click here to view your account.

Page 21: Mobile Marketing Gambling Summit Slideshare

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WHERE IT CAN ALL GO WRONG

Page 22: Mobile Marketing Gambling Summit Slideshare

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OVER-COMMUNICATIONTOO MANY MESSAGES IN TOO SHORT A TIME

Page 23: Mobile Marketing Gambling Summit Slideshare

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NO METHOD OF RESPONSEUSERS CANNOT COMMUNICATE WITH YOU VIA THE APP

Page 24: Mobile Marketing Gambling Summit Slideshare

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NO UNITY OF APP AND CRM VIA DATA EXCHANGE

Page 25: Mobile Marketing Gambling Summit Slideshare

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NO UNIFICATION OF COMMS CHANNELSFOR IN-APP EXPERIENCE

Page 26: Mobile Marketing Gambling Summit Slideshare

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NO UNIFICATION OF COMMS CHANNELSFOR IN-APP EXPERIENCE

Page 27: Mobile Marketing Gambling Summit Slideshare

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NEXT

..ADDSTEPS?

VALUE

Page 28: Mobile Marketing Gambling Summit Slideshare

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CONSTANTLYIMPROVE

Page 29: Mobile Marketing Gambling Summit Slideshare

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WHAT YOU NEED

GEO-FENCING TECHNOLOGY

BEACON PROVIDER FOR HARDWARE AND SOFTWARE

SECURE NETWORK TECHNOLOGY

TRACKING CAPABILITIES FOR LOCATION BASED SERVICES

AUTOMATION FOR MORE THAN MESSAGING

LINK EXISTING DATABASE/CRM WITH APP

RULES TO PREVENT USERS RECEIVING TOO MANY/NOT ENOUGH MESSAGES

Page 30: Mobile Marketing Gambling Summit Slideshare

DONKY HAS THE ANSWER

DONKY

HAS

THE

ANSWER

www.mobiledonky.com

[email protected]

@mobiledonky

+44 (0)3333 448 880