The Public Library as Innovator:Statewide Partnership
for Economic Development
Presented by the South Carolina State Library: Denise Lyons, Nancy Rosenwald & Kathy Sheppard
In The Beginning
• 2007 Brought a New Director to the State Library: New Director = New Goals
• Libraries are essential to…– Education & Cultural Heritage– Economic Development– The wellness of SC Citizens– Family Literacy– Good Governance
2008 Business Services Survey
80% of SC Public Libraries reported up to 25 business-related questions per month
50% of libraries felt uncertain about where to refer patrons
80% of libraries would be willing to host workshops on library resources for the business community
Focus on Small Business
• Some libraries doing business outreach• Was not a priority for others• Who can help us develop a message about the
importance of Economic Development? Opportunities for libraries?
How about a Librarian?
Economic Development Seminar
• Held in May with speaker and facilitator Christine Hamilton-Pennell (known for “economic gardening”)
• Librarians learned how to “put information-seeking skills to work to foster entrepreneurship and encourage business growth.”
Mutual Understanding
Community agencies have a partner in the library
Libraries to understand their role in Economic Development Get those Librarians off the desk and in the
community LIBRARIES ADD VALUE
to a community for many reasons…this is just one.
Facing the onslaught: Are YOU ready to do your part?
South Carolina Finds a Way
Flickr:ndevil
Kicking Your Services Up a Notch!
Food of Love Productions LLC, http://www.emerils.com/
Business Services:
and DON’TS
DO’s
Union County, South Carolina
• The Union County Carnegie Library is the only public library facility in Union, SC
• We serve a rural population of approximately 29,000• The Bookmobile serves the small towns of Jonesville,
Lockhart, Monarch, Carlisle, Buffalo, Cross Keys and West Springs
• Each of these towns was once centered on a textile mill, and each of the mills is now gone.
• Sumter National Forest comprises approximately one third of the county.
Union County Carnegie Library
Facts about our community Our residents are:
• 53% Female • 47% Male • 22% Unemployed • 25% Disabled • 68% White • 31% Black • 79% over the age of 18 • 23% live below the poverty level • 68% are obese • 34% have high school diplomas • 8 % have bachelors degrees
Initial Plans to Promote:
Small Business DevelopmentSupport to EntrepreneursAccess to business related resources and websitesWorkshops for local business communityPartnerships with local commerce agenciesSupport for individuals seeking licenses, permits and
registrationsLinks to human resources: real estate agents, SCORE
volunteers, business counselors
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
July 2005– June 2006 July 2006 – June 2007 July 2007- June 2008 June 2008 - july 20090
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
July 2005– June 2006 July 2006 – June 2007 July 2007- June 2008 June 2008 - july 2009
0
5000
10000
15000
20000
25000
July 2005– June 2006 July 2006 – June 2007 July 2007- June 2008 June 2008 - july 2009
Library Visits ( 167% increase FY06-FY09 ) Web Site Visits ( 435% increase FY06-FY09 )
Computer Use ( 154% increase FY06-FY09 ) Total Circulation ( 32% increase FY06-FY09 )
0
10000
20000
30000
40000
50000
60000
70000
80000
90000
100000
July 2005– June 2006 July 2006 – June 2007 July 2007- June 2008 June 2008 - july 2009
Actual Needs
• Help accessing on-line applications• Information about government funds to
support re-training and continuing education• Assistance creating e-mail accounts• Who can teach me how to use a mouse,
create a resume, write a business letter?• JOBS! JOBS! JOBS!
Workforce Assistance!
• Staff shift their efforts to one-on-one computer support
• Swiftly discover where to locate on-line applications for local job openings
• Create brief handouts and lessons for those needing support
• Learn to teach and assist• Discover when to say NO
Solutions
• Develop partnership with Workforce Investment Board
• Support is secured:– Additional computers– Trainer to work with patrons needing assistance
Results!
• Good News: we received both computers and trainer
• Bad news: public distrusts Workforce Staff and will not work with them
• Important News: library staff are trusted and respected teachers and information experts
Librarians as First Responders:
• Library staff recognized as empathetic, supportive, involved and effective problem solvers
• Library viewed as third space• Both provide vital resources to community as
economic resources dwindle
• “Americans will go back to work at their public libraries”—David Goble, Director, South Carolina State Library
Changing Course
• Original Project is Refocused
• Major component is Workforce Development – Project overlap is Small Business
Resources/Services
To The Rescue!
WorkSC
• Target: Unemployed adults and those in transition.
• Purpose: assist SC citizens develop/enhance workforce skills and find jobs.
• Project overlap: Small Business Development
• Components: Trainer, Portal, Marketing
www.worksc.org
WORKSC 2010
• Think broadly in terms of employment• Work in partnership: public libraries, Office of
Human Resources, Project Compass & SCSL staff (communications, library development, web, DISCUS)
• Offer marketing support, including social media
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