I N D I A ’ S F I R S T M A G A Z I N E F O R T H E A U T O M O T I V E A F T E R M A R K E T
Vol. 2 No. 6 December 2012 www.afmonline.com 52 Pages `50
Brought to you byBrought to you by Auto Monitor
Scan this code onyour smart phoneto visit www.afmonline.in
Focus: Alloy wheel buying trends
Special Report:CarZ plans by 2018
Vendors want dealers to expand capacity. What is the downside? 20
rowthropingG for
16
28
DECEMBER 2012 AFTERMARKET 5
Room For Growth
EDITORIAL
DEALERS always appreciate a growing model portfolio and increase in footfalls. It spells good news for his business, and enables him to offer customers a wider portfolio.
But unlike buying mobile phones or a consumer durable, a potential car buyer likes the idea of checking out other models at a showroom. This can be a tricky proposition. Because this means that dealers with large showrooms are the only ones who can entertain customers and satisfy their curiosity.
The question also arises: Should he invest in a big showroom in a prominent locality at a high cost? Or should he set up a 4S on the outskirts of a city and hope for footfalls? More pertinently, is a showroom ever sufficient for a model portfolio of a brand in a growing automotive market like India?
Despite the strife, dealers of cars across different price points and segments are investing in large-sized showrooms in anticipation of an increase in models and variants. A typical business plan for a dealership business could be five to ten years, and the car market in about ten years down the line is likely to be different from what it is now. But there are the hurdles: In bigger cities, costs of real estate are spiralling thus making expansive and conducive locations for newer brands sparse.
The uncertainty of committing major investments in a showroom is compounded by the rapidly growing model portfolio and customers’ expectations. Conforming to the benchmarks of an OEM in terms of ambience, feel and experience at a dealership can also be a tough proposition. We look at some of these issues faced by a dealer in our cover story this month.
We have also sought to provide a behind-the-scenes look at the alloy wheels market and fac-tors that have kept the market unorganised and fragmented for so long.
Comments can be sent to [email protected]
DECEMBER 2012 AFTERMARKET 7
NEWS
FOCUS
SPECIAL REPORT SPECIAL REPORT
COVER STORY
CONTENTS
10 JD Power survey finds few fuel consumption issues
12 Tech adoption increasing in logistics: F&S
13 BMW’s Deutsche Motoren opens in Faridabad
14 Bridgestone to enter two-wheeler segment
16 The thrill of manufacturing seems to be leaving alloy wheel dealers. They prefer to outsource.
26 VW has entered the used car business with the launch of Das WeltAuto.
28 CarZ looking to be a pan India player, receives venture fund backing.
20
16
26 28
20 Groping For Growth: Growing vehicle line-up and demand to keep up with international standards requires expansive dealership setups despite skimpy margins and alarming realty costs.
I N D I A ’ S F I R S T M A G A Z I N E F O R T H E A U T O M O T I V E A F T E R M A R K E T
Vol. 2 No. 5 December 2012 www.afmonline.com 52 Pages `50
Brought to you byBrought to you by Auto Monitor
Scan this code onyour smart phoneto visit www.afmonline.in
Focus: Alloy wheel buying trends
Special Report:CarZ plans by 2018
Vendors want dealers to expand capacity. What is the downside? 20
rowthropingG for
16
28
Cover Illustration: Chaitanya Surpur
Cover Design: Mahesh Talkar
NEWS 10
13
12
14
DECEMBER 2012 AFTERMARKET 9
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10 AFTERMARKET DECEMBER 2012
NEWS
WHILE the incidence of initial quality
problems reported by new-vehicle
owners in India is slightly higher in 2012
than in 2011, the incidence of problems
related to excessive fuel consumption has
significantly declined during the past
five years, according to the JD Power
Asia Pacific 2012 India Initial Quality
Study (IQS) released recently.
The study measures problems owners
experience with their new vehicle during
the first two to six months of ownership
and examines more than 200 problem
symptoms covering eight vehicle
categories (listed in order of frequency
of reported problems): engine and
transmission; vehicle exterior; driving
experience; HVAC; features, controls
and displays; vehicle interior; seats; and
audio, entertainment and navigation. All
problems are summarised as the number of
problems per 100 vehicles. Lower PP100
scores indicate a lower rate of problem
incidence and higher initial quality.
Overall initial quality in India averages
120 PP100 in 2012, which is a slight
increase from 119 PP100 in 2011. The
number of owner-reported initial quality
problems has remained largely unchanged
across all categories from 2011.
There has been a significant reduction
of 23 percent in the incidence of
problems related to excessive fuel
consumption during the past five years,
which indicates that automakers in
India are producing more fuel-efficient
vehicles. Vehicle owners report fuel
economy figures in 2012 that are 10
percent higher than in 2008.
However, the study also finds a gap
between the promise of fuel efficiency
made during the purchase process and
the actual fuel efficiency experienced
by owners. In 2012, 67 percent of new-
vehicle owners report that their vehicle’s
fuel efficiency was less than what their
salesperson communicated to them
during the purchase process, an increase
of five percentage point since 2008.
“Historically, fuel efficiency has
been one of the key drivers of model
consideration and purchase in India,”
said Mohit Arora, Executive Director,
JD Power Asia Pacific, Singapore.
“The reduction in fuel consumption-
related problems is a result of both the
advancements in engine technology and
the adoption of smaller engine capacities
in the Indian automotive industry. The
effectiveness of these initiatives is clearly
visible via fewer owner-reported problems
with excessive fuel consumption.”
Honda and Toyota each have two
models that rank highest in their
respective segments. Honda City ranks
highest in the midsize segment for a
tenth consecutive year, while the newly
launched Honda Brio ranks highest
in the premium compact car segment.
The Toyota Innova ranks highest in
the MUV/ MPV segment for a sixth
consecutive year and the Toyota Fortuner
ranks highest in the SUV segment.
“Fuel efficiency perceptions remain
an area that the industry still needs to
work on,” said Arora. “As technological
advancements make vehicles more
sophisticated, clearer communication
during the purchase process will help
set more realistic owner expectations
on product performance. It would be
prudent for automakers and their dealer
networks to continue efforts to bridge
the gap between expectations and reality
on product performance.”
The study finds that vehicle owner
expectations of the incidence of quality
issues they may experience have a strong
bearing on model advocacy. Among
vehicle owners who experience more
problems than expected, 38 percent say
they “definitely would” recommend their
model, compared with 73 percent among
those who experience fewer problems
than expected.
The study is based on evaluations from
8,688 owners who purchased vehicle
between November 2011 and July 2012.
The study includes 94 models and was
fielded from May to September 2012 in
25 cities across India.
JD Power Asia Pacific report says fewer fuel consumption-related problems are reported.
Energy to pare
12 AFTERMARKET DECEMBER 2012
NEWS
VALVOLINE Cummins Ltd has
kicked off Valvoline Lube Station at the
Cummins Sales and Service Technology
Centre in Pune. The training centre
has been set up to enhance skill sets
and knowledge base of engineers and
technicians about the lubricants field.
The training covering multiple
aspects of the lubricants field such as
engine lubrication and maintenance
will help the engineers in gaining a
competitive edge in the marketplace.
The company is expecting to train
approximately 2,000 Cummins
engineers and technicians per year at
the centre.
“The new training centre will be a
benchmark for higher standards of
technical knowledge in the market.
This knowledge will enable us to
provide our partners with additional
innovative solutions, tools and products
to improve business results. Through
this project, Cummins and Valvoline
are once again partnering to provide
valuable solutions for their customers,”
said Sandeep Khosla, CEO, Valvoline
Cummins Ltd.
The Valvoline Lube Station has an
exhibit hall which will display Valvoline's
product range along with information
boards which will display details of
lubricated engine models. The training
centre will also feature interactive
information kiosks. The company will
provide the facilities and guides for
the training along with an exhaustive
training module including aspects like
engine oil specifications to additives and
their function.
FROST & SULLIVAN’S Strategic
Analysis of Logistics Technology Usage
Trends in India, finds that about 72
percent of companies in key end-user
industries of logistics services use at
least one logistics technology, ranging
from a basic technology like bar coding
to an advanced technology like radio
frequency identification (RFID).
“Among all logistics technologies, 89
percent of end-users industries perceive
enterprise resource planning systems
as the most effective technology and
bar coding comes in a close second
at 88 percent,” said Frost & Sullivan’s
Transportation & Logistics Program
Manager, Srinath Manda.
End users of logistic services in India
ranked time (94 percent) and cost saving
(90 percent) as the top two reasons for
using logistics technologies. They select
their technology service provider based
on the three main criteria of - match
with industry needs, reputation, and cost
of technology.
Only a quarter of the current non-
users of logistics technologies intend
to use them in the near future. Among
these prospective users, Transportation
Management System (TMS) emerged
the most popular choice with 27 percent
of responders declaring that they are
likely to purchase this technology.
However, several end users claim that
TSPs fail to meet the desired levels in
the areas of customisation, integration
of the entire end-user supply chain with
the solution, ease of upgrades, and post-
implementation support.
To resolve these issues, TSPs are needed
to rework on their product development
and customer satisfaction approach to
provide well-defined yet customised
solutions, which are easily upgradable,
according to F&S survey.
“TSPs also need to offer/implement
solutions that integrate multiple
functions/departments involved in the
supply chain of a client organization,
thereby creating a seamless flow of
information and communication
management for clients. Apart from
these, the solution providers need to
improve their commitment levels to
existing customers through regular
follow-up and support services,” noted
Manda.
Valvoline Cummins kicks off Pune training centre
Tech adoption rising in logistics: F&S Survey
DECEMBER 2012 AFTERMARKET 13
NEWS
BMW India has kicked off Deutsche
Motoren, one of the largest showrooms
of BMW Group in India, at Faridabad.
The dealership owned and managed by
Yadur Kapur is spread over 130,000 sq ft.
The 4S facility has a premium showroom
integrated with an advanced after-sales
service facility featuring sales, service,
spare parts and business systems to
ensure that customers receive the best-
in-class pre- and post-sales ownership
experience.
The design of the showroom is based
upon Reception at the Car (RATC)
and Urban Street Display concept
which is a signature BMW layout with
a consultation lounge, sales and after-
sales desk close to the display area. The
showroom can display up to 13 cars and
the workshop is equipped with 92 bays
that can attend and service up to 350
cars per day. Deutsche Motoren employs
around 75 people.
“With the launch of Deutsche
Motoren Faridabad, BMW India has
set another benchmark in luxury car
retail in India. Due to its vast capacity
and processes, Deutsche Motoren
Faridabad will offer supreme pre- and
post-sales service to BMW customers,”
said Philipp von Sahr, President, BMW
Group India.
“The launch of our facility in Faridabad
is towards strengthening the foundation
of our relationship with BMW Group,”
said Yadur Kapur, Managing Director,
Deutsche Motoren.
The showroom can display up to 13 cars and the workshop is
equipped with 92 bays that can attend and
service up to 350 cars per day.
BMW’s Deutsche Motoren opens in Faridabad
Deutsche Motoren Faridabad facility.
Philipp von Sahr, President, BMW Group India at the launch.
14 AFTERMARKET DECEMBER 2012
NEWS
BRIDGESTONE India is evaluating
entry in the two wheeler tyre market in
the long term. Probably it is the high
volumes and continuous growth in this
segment that has lured the manufacturer.
The company already manufactures tyres
for two wheeler outside India, which are
deployed for higher capacity motorcycles
and non-nylon based.
“We look forward to enter the huge
and prospective two wheeler market
in India. We are studying the Indian
market and hope to come up with
solutions accordingly,” said H Tanigawa,
Managing Director, Bridgestone India
Pvt Ltd.
According to Tanigawa, currently
none of Bridgestone India’s (BIPL)
facilities can support manufacturing
of two wheeler tyres and the company
has no intention to import two wheeler
tyres owing to the high import duties.
The company is however focusing on
increasing sales outlets in rural India
like its competitors. Tanigawa added,
“So far, our strategy is to first set up
sales shops in rural India and smaller
cities with a friendly staff and better
services. We want to offer a compelling
solution that will satisfy customers
to buy Bridgestone tyres, even at a
relatively premium price.” He also
hinted at manufacturing tyres for the
agricultural market.
Capacity ExpansionBridgestone has invested `2,600
crore in its Pune plant that has an
installed capacity of 30,000 tyres per day.
Bridgestone is looking to manufacture
10,000 tyres in this plant from January
2013 and will increase the capacity so as
to reduce imports. The Pune plant will
cater to the replacement market as well
the OEMs while the company’s second
plant in Indore with a production of
15,000 tyres per day will cater to the
commercial vehicles market. Speaking
on imports and demand, Tanigawa
added, “We are expanding our capacity
to cater to different market segments.
When the new plant is fully operational
then we can think of stopping imports.”
Tanigawa said that Bridgestone
wants to cut down exports to zero
within five years’ time and will consider
more investment only when demand
increases. The company currently churns
out around 450,000 tyres from its two
plants, and sees a demand of around two
million tyres per month. With imports
accounting for more than 75 percent of
the demand, Bridgestone has set its focus
on reducing the company’s imports by
utilising its plants to their maximum.
Nabeel A Khan & Jagdev Kalsi
Bridgestone to enter two wheeler segment
H Tanigawa, MD, Bridgestone India Phot
ogra
ph: J
agde
v K
alsi
Bridgestone wants to cut down exports to zero
within five years’ time and will consider more investment only when
demand increases.
16 AFTERMARKET DECEMBER 2012
FOCUS
FOR a long time, it was not unusual
for alloy wheel buyers to shun buying
from China or Taiwan. But over the
years, Indian companies have realised
that it would be folly to make a product
that would ultimately cost more than an
outsourced readymade one. Considering
that these large markets also offer a wider
design portfolio, not to mention at lower
prices (and often the main attraction), it
helps to speak with companies based there.
An increasing number of aftermarket
alloy wheel buyers now prefer buying
cheaper alloy wheels over established
brands like Neo Wheels. Buyers are
lured towards imported China or Taiwan
made alloy wheels not only because of
their lower prices as those sold by local
manufacturers, but also because it offers a
variety of designs.
It is also not surprising to learn that
there could be instances when the
cost of buying alloys from China and
selling them here is more feasible than
designing and manufacturing them
locally. Chinese manufacturers have
the required infrastructure to churn
out new designs quite regularly, and at
lower labour costs. This has prompted
Neo Wheels, to occasionally order a
batch of alloys from China despite its
large base in India.
Aftermarket’s question to Neo Wheels
about its activity of importing wheels
and selling them under its own brand,
elicited the following response: “We
manufacture a large part of our product
range at our plant. But at times we do
import from China. However, it is
limited to few models.” The official
refused to divulge the number of models
imported from China.
Dealers say that Onyx, an imported
alloy wheel brand, is currently the hot
favourite among aftermarket alloy wheel
buyers. They say the brand provides a
year’s manufacturing warranty and bill
for every purchase. In case of defects or
The thrill of manufacturing seems to be leaving alloy wheel dealers. They prefer to outsource.
You make, we mark
Phot
ogra
phs:
Var
un A
ncha
n
Pradeb Biswas
DECEMBER 2012 AFTERMARKET 17
FOCUS
complaints, Onyx provides a replacement.
What is more, the China made alloy
wheels are known conform to European
and Japanese safety standards which are
tougher than the ARAI standards.
“The availability of attractive alloy
wheels at lower prices are attracting
buyers towards Chinese manufacturers.
The bill of purchase also works as an
advantage. Buyers are basically looking
for the best design at the best price. And
the Chinese are capable of catering to this
requirement,” said Sunny Sethi, Owner,
Sunny’s Car Ramp, an alloy wheel dealer
based in Mumbai.
Speaking about its increasing share in
the alloy wheel market, Onyx Wheels
International Co, Omi Paraswani
said, “The aftermarket industry would
roughly comprise 50,000 customers a
month. We contribute to around 10-
12 percent of that. Since the launch of
Onyx in end 2010, we have registered
100 percent growth year-on-year. We
pride ourselves that we offer billing
on every transaction and refuse to deal
in cash transactions.” Onyx has a pan
India presence comprising more than 80
dealers.
Manpreet Anand, Owner, Anand
Tyres, a dealer based in Mumbai for over
sixteen years, says, “Majority of buyers
look for an attractive design with only a
mere handful going in for an established
brand. China made alloy wheels has been
a parallel industry for years. Their products
are available in India for over 10 years
and there are few customer complaints.”
Most buyers come in expecting alloys will
cost them heavy, but are surprised at the
low prices of the Chinese brands, he adds.
Alloy wheel dealers claim that till a
few years back aftermarket buyers largely
preferred Neo wheels. They were the only
aftermarket alloy wheels available with a
manufacturing warranty and a valid bill
on purchase. They were a popular choice
among buyers as they are manufactured
and designed locally. In case buyers were
sold a damaged product, Neo offered
replacing it free of cost. They even
conform to the safety standards of ARAI
(Automotive Research Association of
India).
This tilted the alloy wheel aftermarket
massively in Neo Wheel’s favour. In
those days, imported alloy wheels were
sold without bill, warranty and available
only in a set of either four or five. In
case an alloy suffered damage, dealers
would not sell a single unit to buyers.
These factors acted as a deterrent. But
the importers of Onyx alloy wheels have
upped their ante of late. According to
established alloy wheel dealers this is
giving Neo tough competition.
“The Chinese alloy wheel
manufacturing factories are huge, spread
over a vast area and have the required
infrastructure, machinery and labour. Of
the alloy wheels manufactured globally,
China controls about 80 percent of the
market. That bars them from playing
around with quality. All the China made
alloy wheels conform to the European
(TUV homologation) and Japanese
safety standards which are much
superior to Indian standards. Most of the
factories have tie-ups with OE’s because
they cannot run their factory solely on
aftermarket revenues. So first they try to
tie-up 60-70 percent of their production
with the OE plants,” said Paraswani
“All the alloy wheels are manufactured
at state-of-the-art heavy duty industries.
They are tested for air leakage and
bending so these industries maintain
specifications as per global standards. We
offer a lot of new designs and sometimes
designs are introduced every month. We
also have a few retail outlets which lets
us know the market sentiment, current
customers requirements, and we try to
react to them accordingly,” he added.
Asked if buyers favour cheaper Chinese
Omi Paraswami, CEO, Onyx
Chinese manufacturers have the required infrastructure to churn out new designs quite regularly, and at lower labour costs.
18 AFTERMARKET DECEMBER 2012
FOCUS
made alloys, Baldeep Singh, Assistant
Manager, Marketing and Sales, Neo
Wheels, said, “We communicate with our
dealers and distributors. Educated buyers
prefer Neo wheels. Only those buyers
seeking low cost products would buy
Chinese made alloy wheels. We also offer
lifetime warranty for any manufacturing
related defects.”
Disagreeing with the dealer support for
Chinese brands, Singh said, “We monitor
demand for vehicles and sales of new
vehicles in the market and accordingly
introduce designs or modify existing ones.
We have specially launched an alloy wheel
for the Renault Duster given its increasing
popularity among SUV buyers. We
also offer around 60 designs in different
finishes like black, silver, hyper silver,
white finish and chrome plating.”
Eye surgeon Dr Sandesh Rathod, adds
his experience saying: “Earlier I had a
Logan which I fitted with Aura wheels,
because at that time they were the only
ones available with a warranty. I prefer
to stay away from imported alloy wheels
owing to the lack of warranty and bills.
Now I own a Mahindra XUV500 and have
bought ONYX alloy wheels, and mainly
because it looks good. They also comply
with international safety standards.”
Speaking about current buyer trends,
Sethi said, “The aftermarket alloy wheel
buyers in Mumbai prefer the sober
products to bling or snazzy stuff. Demand
for chrome wheels come mainly from
North market. In Mumbai, owing to the
proximity to the sea they do not last. The
trend of coloured alloy wheels has also
died. Now people prefer black or silver. The
South markets prefer buying only with bill
and is more into branded and high end
alloys. The North market buys mostly on
cash and brand preference is not high.”
The alloy wheel market in India
kicked off with Hindalco inaugurating
an alloy wheel manufacturing facility.
They launched locally manufactured
alloy wheels under the brand name
‘Aura’. It was a popular choice among
the aftermarket buyers. Launched in
2002, the company claimed to have sold
58,500 Aura alloy wheels within the first
year. However the factory shut down in
2009 with news reports claiming it was
no longer economically viable for them
to manufacture alloy wheels. This created
a sudden void in the market which was
filled up Neo wheels.
Alloy wheel dealers claim that the price
difference between attractive designs
and year-long valid warranty are the
reason why customers prefer China make
alloys over Neo wheels. They say unless
Neo expands production capacity and
introduces new designs at competitive
prices, it will get difficult for them to
control their rein over the market. But
with rising labour and infrastructure
costs it will be difficult for Neo to match
up to Chinese competitors.
Thus to keep costs low, even Neo is
understood to occasionally resort to
importing Chinese alloy wheels and
selling them under their brand name. As
the fit and finish levels of both China
make alloys and locally manufactured Neo
wheels are same, buyers can’t distinguish
between them without a brand sticker.
“The aftermarket alloy wheel buyers in Mumbai prefer the sober products to bling or snazzy stuff.
Demand for chrome wheels come mainly from North market. In Mumbai,
owing to the proximity to the sea they do not
last. The trend of coloured alloy wheels has also died” - Sunny Sethi of
Sunny’s Car Ramp
Alloy wheel dealers claim that the price difference, attractive designs and year-long warranty are the reason why customers prefer Chinese brands over local ones.
20 AFTERMARKET DECEMBER 2012
COVER STORY
20
Growing vehicle line-up and demand to keep up with international standards requires expansive dealership setups. And all this notwithstanding skimpy margins and alarming realty costs.
COVER STORY
AFTERMARKET DECEMBER 2012
rowthroping forG
DECEMBER 2012 AFTERMARKET 21
COVER STORY
AT a time when the pedestrian may
complain about the increasing number
of cars on the road, he has little idea
what’s working behind the scenes.
Unbeknownst to a lot of people, car
manufacturers are planning a slew of
more models in anticipation of a surging
demand and better market conditions.
And it is demanding that its dealers keep
up with the pace.
So slowly but subtly, automobile
dealership industry in India has begun
going through a structural change.
Retail outlets are already giving way to
auto boutiques and large 4S facilities.
This may hold true for luxury carmakers
keen that their retail dealerships match
global standards, but in the case of
mass players like Maruti Suzuki and
Hyundai it is imperative because they
have a large portfolio of cars to display.
So a dealer, whether selling luxury car or
mass segment ones, is left with only one
option, and that is to expand. It is also
necessary that he executes this, and does
not let the high cost of real estate or the
skimpy margins deter him.
From a dealer’s perspective, the idea
behind the infrastructure growth policy
previously adopted was to set up a
network of dealerships. However, with
increasing property rates and relatively
lower margins, a lot of dealers began
looking out for alternative methods to
expand. Nikunj Sanghi, Past President,
FADA and an authorised M&M car
dealer in Alwar, says, “Automobile
dealerships are placed in prime locations
and realty price in such places are
exorbitant. Opening a dealership does
not call for small investment.”
Prem Bagga, Managing Director,
Bagga Link Motors (a Maruti Suzuki
dealer), who recently invested in a
new dealership in a posh South Delhi
region, says, “It takes a lot of time
these days to achieve an equilibrium
stage after opening a dealership and
some more time after that for things
to get better.”
Every year, the Indian automobile
21
Jagdev Kalsi
Dealers not only vie to grow financially, but also in terms of infrastructure
to keep pace with the onslaught of new cars and impending global players already in the market and more expected to come in.
High-end car manufacturers expect dealers to cater with larger areas anticipating a surge in models.
22 AFTERMARKET DECEMBER 2012
COVER STORY
retail industry sells at least lakh vehicles
more than the previous year. With
almost 24 carmakers retailing more
than 130 different vehicles (with at
least two variants) in various segments,
the numbers are staggering for almost
2,000 passenger vehicle dealerships that
exist in the country to manage such
growth. In 2010-11, total passenger
vehicle domestic sales stood at 2,618,072
units (Source: SIAM), which relates to
an average of 1,309 passenger cars per
dealership per year. It is then natural that
dealers not only vie to grow financially,
but also in terms of infrastructure to keep
pace with the onslaught of new cars and
impending global players already in the
market and more expected to come in.
Exploring limitsThe entry of global automobile
manufacturers in the country has had
a deep impact on the automobile retail
industry. More and more global OEMs
are particular about their retail outlets
as Ravi Talwar, Chairman, T&T
Motors Limited (dealer for Mercedes
Benz passenger vehicles in Delhi), says,
“Manufacturers are particular about the
ambience and infrastructure that dealers
can provide and ensure that they veer
towards it. They are keen that dealerships
match their global standards.” Talwar, in
order to match up to standards set by
the manufacturer has even imported the
marble and furniture from Germany for
his recently opened dealership in West
Delhi.
While insisting on reaching global
standards for dealers is a practice
initiated by OEMs, dealers on their
part have begun to opt for a ‘one-
time-investment’ policy. Yadur
Kapur, Managing Director, Deutsche
Motoren, after opening BMW’s largest
dealership in Faridabad, says, “A large
facility such as this with 92 service bays
that can service about 350 cars per day
has been made keeping in mind future
sales and service requirements and
market growth.”
Philipp von Sahr, President, BMW
Group India, says, “A dealership this
big not only speaks volumes of the
dealer’s faith in the brand but his
preparation for the future. With such
a big facility, he now doesn’t need to
think about investments for the next five
to ten years.” Sahr recently inaugurated
BMW’s dealership, Deutsche Motoren,
in Faridabad spread over 130,000 sq ft.
Justifying the fact that luxury brands
need expansive showrooms, Nikunj
Sanghi adds, “Cars from premium
brands like Mercedes Benz, BMW and
Audi are really big, and have a wide range
as well. To do justice to them sufficiently
and equally, we do need space.”
While showroom grandeur might be
a prestige issue for luxury carmakers,
large real estate becomes a necessity
for manufacturers with wide range
of vehicles like Maruti Suzuki and
Hyundai. Therefore the sizeable
dealerships aren’t just restricted to
luxury carmakers only. Mass segment
leader Maruti Suzuki also has a brand
center to its name in Delhi. “Primary
reason for opening large dealerships in
terms of infrastructure is to display the
entire range of vehicles for customers
of all segments,” says Sanghi in
reference to large dealerships for mass
manufacturers. With almost all the
manufacturers launching new cars and
their variants in quick succession it also
becomes necessary for a dealership to
grow in size as a Delhi-based Honda
dealer explains, “Now that Honda has
plans to come up with a couple of cars
soon, we are also planning in advance
to accommodate new models.” He
however believes that just an increase in
sales numbers is not a prime criterion
for expansion, but maintains that the
dealership growth pattern remains
similar to the overall industry’s growth
rate. However, almost all the dealers
believe that the practice is descending
upon the tier-II and tier-III cities as
well and it develops brand recognition
COVER STORY
While insisting on reaching global
standards for dealers is a practice initiated by OEMs, dealers on
their part have begun to opt for a ‘one-time-
investment’ policy.
DECEMBER 2012 AFTERMARKET 23
COVER STORY
and presence throughout the country.
Another solution to the large realty
investment issue, especially for dealers
retailing in mass segment who get lesser
margins per car in comparison to luxury
automobile dealers, is vertical expansion.
Rather than horizontally swelling their
dealership envelope, it puts lesser toll
on their pockets and still allows them
with a fair share of breathing space for
their portfolio line-up. A fine example
of vertical expansion is displayed by
Asian Motors, a Mitsubishi Motors
dealership in Moti Nagar region of
Delhi, who have been successfully
running the sales department of their
dealership from first floor since the past
10-12 years. Arshad Jamal, President,
Asian Motors, who also has another
Mitsubishi dealership in NCR says,
“Its been 10-12 years since we’ve been
operating from the first level and it
hardly makes any difference to the sales
numbers.” While expanding vertically
doesn’t give retailers an option to
showcase the complete range at the first
sight, a Delhi-based Maruti Suzuki
dealer believes that what matters is the
walk-in and once a customer enters their
premises, it doesn’t matter whether car
is displayed on the ground floor or not.
“The expansive network and large
dealerships are an OEM driven
practice,” says Abdul Majeed, Partner
(Automotive), PriceWaterhousecooper,
agreeing to the voices that are emerging
from various dealers in the automotive
fraternity. Large investment and low
margins remain a constant worry for
dealers. Majeed states that OEMs do
help dealers by giving discounts and
marketing practices. Another dealer
on the condition of anonymity said,
“At times the growth rate is good but
automobile manufacturers intentionally
place their different dealers in close
proximity in prime selling locations for
the dual benefit of getting a larger pie
from the market as well as accelerating
their own growth rate. However, it
divides the dealers’ sales.” While 2012-
13 has not been as promising for the
automobile industry as one would have
liked, this is one sector that is expected
to grow further as Abdul Majeed
adds, “The automobile retail business
network as well as scale will continue
to expand in the same manner in future
with larger retail outlets coming in.”
In support of his opinion, the Honda
dealer from Delhi rightly said, “If I
have to be a part of this growth story,
I’ll have to expand, market grows every
year, so will my sales.”
As the four-wheeler market keeps
upbeat on expansion and diversification,
two-wheeler industry actually attracts
masses and that too from all walks
of life. While there has been a mixed
response towards expansion and large
investment in two-wheeler dealership
business, Abdul Majeed believes,
“Two-wheeler market is also growing
in tier-II as well as tier-III cities
and will be charting the same path
as four-wheeler dealerships in near
future.” He further adds, “Automobile
manufacturers these days are coming up
with quality products and they need to
be communicated by quality after-sales
and customer support service.”
“Automobile dealerships are usually placed at
prime locations and realty price at such places are exorbitant. Opening a
dealership does not call for small investment.”
-- Nikunj Sanghi, Past President, FADA and an
authorised M&M car dealer in Alwar.
Vertical expansion offers little room to showcase cars at the first instant.
24 AFTERMARKET DECEMBER 2012
TECHNOLOGY
EACH year throughout the world, up to
22 million tons of rubber are processed
and a large portion of it goes into the
production of vehicle tyres. Once the
products reach the end of their useful life,
they land in the incinerator. In the best
case, the waste rubber is recycled into
secondary products. Ground to powder,
the rubber residues can be found, for
example, in the floor coverings used at
sports arenas and playgrounds, and in
doormats. But until now, the appropriate
techniques for producing high-quality
materials from these recyclables did
not exist. Researchers at the Fraunhofer
Institute for Environmental, Safety
and Energy Technology UMSICHT
in Oberhausen have now succeeded
in optimizing the recycling of rubber
waste materials. They have developed
a material that can be processed into
high-quality products, like wheel and
splashguard covers, handles, knobs and
steerable castors.
The new plastic compounds are
called elastomer powder modified
thermoplastics or EPMT. They
comprise rubber residues crushed into
elastomer powder that are blended with
thermoplastics. “In the first step, the
rubber residues – that can be meter-long
rubber pieces are granulated to three-
millimeter large particles. The particles
are cooled with liquid nitrogen and then
ground into elastomeric powders. This is
then conducted to the melt-mix process
with thermoplastics and additives. Here
we use, for example, polypropylene as
a thermoplastic material,” Dr. Holger
Wack, scientist at UMSICHT, said.
Working jointly with his colleagues
Damian Hintemann and Nina Kloster,
the trio collaborate on the “EXIST
Research Transfer” project.
Variable material propertiesThe compound stands out from
a number of different perspectives:
The crushing of rubber waste is more
environmentally-friendly and resource-
efficient than producing new rubber
products – an important aspect in view
of the rising costs of energy and raw
materials. “EPMT may contain up to 80
percent residual rubber; only 20 percent
is made up by thermoplastics,” says
Wack. EPMT can be easily processed
in injection molding and extrusion
machines, and in turn, these products are
recyclable.
Altogether, three basic recipes have
been developed that can be processed on
the large technical production machines.
The researchers are capable of producing
100 to 350 kilograms of EPMT per
hour. Spurred on by this success, Wack
and both of his colleagues founded Ruhr
Compounds GmbH. In addition to
the production and the sale of EPMT
materials, this Fraunhofer spin-off
offers custom-made service packages:
“We determine which of the customer’s
materials can be replaced by EPMT,
develop customized recipes and also
take into account the settings required at
our customers‘ industrial facilities,” says
the scientist. Industrial companies whose
work involves elastomers – such as the
industrial and construction sectors, or
car-makers and athletics – could recycle
these products, make EPMT from them,
incorporate them into their existing
products and thereby close the materials
cycle.
Nike tests EPMTIn the “Re-use a Shoe” project, sports
gear maker Nike has been collecting used
sneakers for a while now, recycled their
soles and under the label “Nike Grind”,
reprocessed them as filler material. The
EPMT compound enables Nike to
place new products on the market. As
one of its promotional partners, “Tim
Green Gifts” created the first EPMT-
based promotional articles under the
“Nike Grind” brand. Discussions about
using new EPMT compounds in the
original portfolio, such as zippers, bag
bases and sports equipment, have also
been initiated. “We are extremely excited
about this collaboration,” says Wack.
Rubber residues can be downcycled to floor coverings and safety crashpads, and for the first time, also processed into high-quality plastics. A new kind of material makes it possible: the environmentally-friendly material mix is called EPMT.
Quality products from rubber residues
26 AFTERMARKET DECEMBER 2012
SPECIAL REPORT
VOLKSWAGEN has entered the
pre-owned car business in India with
the launch of Das WeltAuto brand.
The company has inaugurated 15 Das
WeltAuto dealerships across the country,
which it plans to expand to 21 by the year
end. In addition, it has also made plans
to further take this number to 50 Das
WeltAuto dealerships in 2013. One of
the attractions to this dealership is that at
Volkswagen’s Das WeltAuto dealerships,
buyers can trade in and buy cars of all
makes and models outside the brand too.
Speaking at the launch in Mumbai,
Arvind Saxena, Managing Director,
Volkswagen Passenger Cars, Volkswagen
Group Sales India said, “The basic
attributes of this brand are assurance,
trust, reliability and dependability. One
cannot just buy any car from a pre-
owned dealership. It is necessary to have
prior knowledge of the car being bought,
details of its previous owner, and these
are important issues in this country. It
is not easy to buy a pre-owned vehicle.
One has to keep a check on the quality
of the car being bought. Simply by
looking at a pre-owned car one cannot
be sure of its quality.”
It is not hard to discern and be assured
of the quality of a new car. But when it
comes to a pre-owned car, it is difficult
to point out the level of quality of the
car. The pre-owned cars offered by Das
WeltAuto go through a 160-point
checklist and also after it has undergone
some reconditioning. This is to ensure
that buyers purchasing a pre-owned car
from Das WeltAuto can be assured of
a certain level of quality, which will be
different from the quality of offerings
from other pre-owned car businesses,”
added Saxena.
Asked about the difference between
Das WeltAuto and other players in the
pre-owned cars business, Saxena said, “I
don’t see them as competition because
we will not be competing in the way
one competes with a new car. This is
more from the point of retaining one’s
customers because it is not like Das
WeltAuto cars are better than say x
brand or y brand of cars. It is an overall
value proposition that we are providing
so it is typically different in that way.”
At Das WeltAuto dealerships
customers can also exchange their
current cars for a new Volkswagen. To
ensure their competitiveness in the pre-
owned business and maintain global
Das WeltAuto standards, all cars are
subjected to a detailed 160-points check
before putting up for sale. The certified
cars will then be refurbished with
genuine parts and offered with a year’s
comprehensive warranty.
Volkswagen says it will offer warranty
on some cars outside its own brand. The
Das WeltAuto customers can also avail
of finance options. Customers can also
choose to customise their car by choosing
the range of accessories on offer. The
company also claims that it would attend
to the paper work pertaining to the
transfer of car ownership to ensure a hassle
free pre-owned buying experience.
Pradeb Biswas
An old for an old... or a new
Phot
ogra
phs:
Jos
hua
Nav
alka
r
DECEMBER 2012 AFTERMARKET 27
SPECIAL REPORT
What is the strategy for Das
WeltAuto?
We expect the dealers who are
dealing with Das WeltAuto to garner
25 percent of business through the
pre-owned cars business. The purpose
of Das WeltAuto is to provide one
of the best quality pre-owned cars
to customers. We have a 160 point
checklist and a refurbishment process
to ensure that cars are in good
condition and can be certified as a Das
WeltAuto car. We are the only ones
offering a one year warranty while we
know of competitors who offer for up
to six months. The warranty we offer is
only because we are sure of the quality.
We are also the only one offering other
brands under the certified pre-owned
cars business. Right now it is too early
to speak about, but we might consider
taking our inventory online. We already
have a website which provides the basic
idea of our operations and we will make
it more interactive with time.
Why is VW offering to trade in
and sell all brands of pre-owned cars?
The company by itself does not have a
large variety of cars to offer. One way to
grow the business is to generate volumes
and over time increase the offerings.
Secondly, this system also makes room
for accruing customers who are loyal
to other brands. If we are offering a
customer a good deal to exchange their
car for a VW, we can’t expect them to
go and sell their car elsewhere. So we
would rather provide everything under
one roof. A customer buying a used car
today could likely purchase a new car
in two years’ time. This is a business of
customer retention and we see a good
opportunity in that.
Why is VW entering into pre-
owned cars business now?
We are entering in our fourth year of
operations in India. I know of no other
company that has entered into a similar
business within four years of setting up
operations. Most companies usually
take a decade or several to enter such
a business. We are the fastest in that
respect to ramp up this business. We
are late in this category but are trying to
make up for lost time.
Will the Das WeltAuto dealer-
ships be separate from your existing
dealerships?
The dealership would remain the
same. Dealers who sell our brands will
also be dealers for Das WeltAuto. We
might make concessions at some places
that have location or space constraints
and open new showrooms there. But yes,
they would ideally be under the same
dealership. We will also have people in
our main showrooms helping customers
with information on Das WeltAuto. So
Das WeltAuto is part of our overall
business, and will remain under the
mother brand of Volkswagen. We plan
to hire trained people for the pre-owned
business just like our after sales.
Any plans to enter into new ter-
ritories with Das WeltAuto?
This is a capital intensive business. I
need certain volumes to make it a viable
proposition to enter new places. Putting
up a showroom requires a fair amount
of investment. So we might take time to
reach out to those places. But yes what
we can do is spread ourselves in a way so
we are not far from any prominent places
in the country. Our presence may not be
in every town but yes we could be closer
to that. That’s all we can say at this point
of time.
“We are also the only one offering other brands” Arvind Saxena, Managing Director, Volkswagen Passenger Cars, Volkswagen Group Sales India Pvt Ltd, has a well thought out plan on ways to boost business.
“A customer buying a used car today could
likely purchase a new car in two years’ time. This
is a business of customer retention and we see a good opportunity in
that”- Arvind Saxena, MD, Volkswagen Passenger
Cars, Volkswagen Group Sales India.
28 AFTERMARKET DECEMBER 2012
SPECIAL REPORT
JUST another case of reverse brain-drain
gave birth to CarZ, a south-India-based
multi-brand service centre. The company
is looking to be a pan India player with
300 outlets by 2018, backed by venture
funding of USD five million from Indo-
US Ventures.
The idea of a multi brand car servicing
business was conceived by founder duo -
Venu Donepudi and Vijay Gummadi in
2006 when they were working for GM in
the US. After an extensive research on the
Indian automobile market the partners
found that that there was a huge untapped
opportunity that lay for them to explore
and they returned to India in 2008.
The duo says that “Being born in
India, we know what kind of car market
here has been since the Ambassador,
Fiat and early days of Maruti. We have
been adding millions of cars and last year
(2011) we have added about 2.5 million
cars. This is projected to be double by
2015. So we see lots sales growth and
migration from two-wheelers to four-
wheelers taking place.”
The OEM dealerships have their
hands full as sales volume has been
constantly growing over the past few
years. With India poised to be one of
the largest customer base for major auto
majors, there has been a huge influx of
cars both high end to the mid segment
models on the India roads, that merit
expert handling and this is where
companies like CarZ come in.
“Today there is about 20 million cars
on the streets and we are adding more
and more every day. Only one third of
these cars go to the dealership and two
third go to outside dealership. Mainly
post warranty car owners look for
alternative,” Co-founder & MD, Carz
Venu Donepudi told Aftermarket.
Going by the above statistics about
1.2 crore to 1.4 crore cars go outside
dealership network every year for
aftersales services. The average spending
on aftersales on one car is about `10,000
in a year. Hence the total size of the
aftermarket in India would be close to
`14,000 crore.
CarZ is looking to be a pan India player, receives venture funding.
finds out Nabeel A Khan
Making The Most Of Opportunity
You can see how the car would look in the morning, afternoon,
or at a parking bay. You can also select
the colour and features; you can open the
door and peep inside. The software provides
comprehensive experience and some
of them are even better than the actual
dealerships.
30 AFTERMARKET DECEMBER 2012
SPECIAL REPORT
CarZ hopes to reap a turnover of `20
crore this year which would be a growth
of around 400 percent compared to the
previous year and it hopes to maintain
the same pace till 2018. It services 16
cars everyday on an average but it has
the capacity to cater to around 42 cars
per day. Currently, it has 16 outlets
spread across Karnataka, Andhra
Pradesh, Kerala and Tamil Nadu. The
company plans to add at least 30 outlets
by next year in existing and even newer
states like Gujarat and Maharashtra.
Pan-India presenceThe company mulls to go the franchise
route, wherein 70 percent of the
outlets will be franchise outlets. While
northern part of India like Delhi where
Carnation is already well established
CarZ may plan to enter either next
year or most probably by 2014 based
on the availability of land and space. It
offers a full range of repair services for
all makes and models of cars: routine
and preventive maintenance, electrical
and mechanical repair, accident repair
– denting and painting, tyres and
services, battery, variety of styling and
performance accessories, interior and
exterior detailing. These services are
offered in convenient neighborhood
locations and offsites by mobile
service vans.
The biggest challenge that the company
faced was the availability of real estate
but it has mitigated as it doesn’t buy
land to start the operation but enter in to
long term lease. The second challenge is
finding skilled manpower.
Venu says that the third party service
centre like his is a ‘sweetheart’ for the
insurance company also. “We are their
(insurance companies) sweetheart; they
just love us because we are about 30 to 40
percent lower in terms of pricing than
the dealerships.” The other reason why
they like it as he claims that the quality of
the work done there and the third is one
is the quick turnaround time to deliver
the vehicles.
“We keep ourselves technologically
updated with global standards. If there is
new technology is available in Germany
we see if that is adoptable to India we
bring that here. So the quality of work is
in sink with global standard,” Venu added.
Each outlet is spread in a 10,000 sq ft
of which 6,000sq ft is built up area. All
the facilities are on the first floor and they
look alike and have same facilities. The
staff acquisition is a step by step process.
It hires a technician who has a multi
dealership experience and a compulsory
one year of experience at Toyota
workshop. Tyota is globally recognized
for its good practices.
CarZ lets the customer walk into
the facility and directly interact with
the technician. “We have to teach
them how to explain the performance
of the vehicle and service requirement
and other etiquette. The impact and
the reason for why are they changing
a part.” He explained. The minimum
turnaround time for oil change and
general service is 45 to 60 minutes.
In terms of body shop for up to three
panel it can deliver the vehicle within
10 hours. There are two areas in any
workshop -first is the general shop,
where electrical, regular maintenance
and mechanical works are done. At this
place the parts pricing is almost equal to
the labour cost so the profit margin is at
the lower end. While at the bodyshop
where it does denting and painting the
labour is more compared to the paint or
consumable used. So the profit margin
in the bodyshop is higher.
Though the company has set itself an
ambitious target, it may deliver on its
promise considering its past record.
CarZ hopes to reap a turnover of `20 crore this
year which would be a growth of around 400
percent compared to the previous year and it hopes to maintain the same pace
till 2018.
Venu Donepudi & Vijay Gummadi, CarZ
DECEMBER 2012 AFTERMARKET 31
NEWS
Shriram Automall India Limited
(SAMIL) has opened its biggest
Automall in Hyderabad over 15 acres
of land. This is SAMIL’s 11th Automall
in the country and the company plans
to expand to 60 key cities by 2013. The
Automall concept kicked off way back
in February 2011 with the intention of
offering a transparent platform to sellers
and buyers of commercial vehicles via a
public auctioning process.
Apart from the regular auctioning
of pre-owned commercial vehicles, the
Automalls will offer two services namely
‘Shriram One Stop’ and ‘Shriram New
Look’. The One Stop allows a seller to
upload the vehicle information and
photographs on the electronic kiosks
across all SAMIL locations. This concept
has been introduced to lure sellers who
don’t want to physically display their
vehicle for three days prior to the
scheduled auction.
The New Look allows sellers to
refurbish their vehicles before the actual
sale, for which they will be charged
Pradeb Biswas
Introduces two services to enhance pre-owned vehicle buying experience.
Shriram goes public
32 AFTERMARKET DECEMBER 2012
NEWS
separately. SAMIL claims to have
a customer base of one million who
prefer to purchase a new vehicle once
the loan period gets over. The sellers
get the options of either selling through
the regular auctions or otherwise. The
Automall is open to individuals as well as
fleet operators. Buyers get the advantage
of vehicle documentation being taken
care of SAMIL and availability of
financing.
“Buying and selling of commercial
vehicles happens across the market place,
but one often doesn’t know readily of
places, when and the actual price paid. So
we decided to introduce value selling and
started with the bazaar concept around
three years ago,” said Umesh Revankar,
Managing Director & CEO, Shriram
Transport Finance.
“Over time we realised that people
are keen that here exists a transparent
mechanism of buying. They want a public
transaction so that one is sure about the
right buying price, right way of buying,
and one that gives them an opportunity
to inspect the vehicles before buying,”
added Revankar.
“Every city is different in terms of
commercial value. It is a challenge to
select the right place. Training customers
and our internal team is another
challenge. We constantly educate them
through demo videos on ways to conduct
an auction and take part. We have been
consistent in making investments to
help people understand what we do,”
said Sameer Malhotra, Chief Executive
Officer, Shriram Automall India.
“A majority of our time and effort goes
in convincing customers that this is the
right way to sell vehicles. Initially buyers
were wary. They didn’t understand the
market and, on our part, we were new
in the market. But the time spent in the
market has been well spent. It has also
helped us to realize that we are in the
right business. This industry is totally new
without a number one,” added Malhotra.
Shriram Automall India does not buy
the land on which it sets up operations.
It enters into a long-term lease
agreement with the property owner. The
required infrastructure is set up by the
land owner. Shriram Automall pays a
rental to the owner.
“We have a bigger customer base in
Andhra Pradesh and Tamil Nadu so our
services are more in these regions. Smaller
vehicles are selling more now as this
segment is shaping up now. The choices
available to buyers now are more than say
eight years ago. In developed countries
the ratio of big to small trucks is 1:3. In
India, earlier the ratio was less than 1:1.
Although the current ratio is around 1:1.5,
smaller vehicles will continue having more
demand,” said Revankar about the current
market and future prospects.
SAMIL is a wholly owned subsidiary
of Shriram Transport Finance Company
Limited, which is the flagship company
of the Shriram group.
Shriram Automall India does not buy the land
on which it sets up operations. It enters into a long-term lease agreement with the property owner.
The required infrastructure is set up by the land
owner. Shriram Automall pays a rental to the owner.
(L-R): Umesh Revankar, MD & CEO; Sameer Malhotra, CEO, Shriram Automall India
34 AFTERMARKET DECEMBER 2012
STUDY
SLOWING down economic growth and
escalating inflationary pressure since the
second half of the last fiscal has shrunk the
average consumer spending significantly.
The M&HCV goods carrier (GC)
segment especially multi-axle vehicles
and tractor trailer sub segments has bore
a significant brunt as the demand for this
segment dropped by a considerable 18
percent during first half of FY13 period.
Further, regulatory bottlenecks hovering
around mining industry across key
states have also considerably affected the
demand for tippers.
...LCV GC continues to remain the mainstay
The LCV GC segment which
is dominated by small commercial
vehicles (SCV) and pickup trucks
segment continued to witness healthy
growth scenario even in the challenging
environment. During H1FY13 period,
this segment has managed to post a
growth of around 20 percent that has
been mainly driven by strong demand
from SCV sub-segment. Healthy
redistribution demand coupled with
growth in non-discretionary expenditure
(especially FMCG, pharmaceuticals, etc)
has aided demand for this segment. The
increase in the product offerings in small
commercial vehicle (SCV) segment due
to frequent model launches (For example
M&M ‘Maxximo mini truck’, Tata
Motors ‘Super Ace’ and Ashok Leyland
‘Dost’ are recent entrants) has led many
small transport operators to replace their
three wheelers with more efficient SCV.
Further, CV manufacturers have also
started focusing on expanding their reach
in semi urban and rural areas to market
their SCVs that has not only helped in
enhancing the sales but also provided
cushion from the uncertainties of
softening in demand from urban markets.
prospectInspite of tough market condition
surrounding the CV industry, CV
finance market still remains an attractive
proposition for the financers. CARE
‘LCVs to outweigh medium & heavy commercial vehicles in FY13’
Healthy redistribution demand coupled
with growth in non-discretionary expenditure
(especially FMCG, pharmaceuticals, etc) has
aided demand for the SCV segment. Regular
model launches has led many small transport
operators to replace their three wheelers with more
efficient SCVs.
Revati KastureHead, Industry Research
Vishal SrivastavManager
DECEMBER 2012 AFTERMARKET 35
STUDY
Research believes, even though the new
CV finance market has impacted owing
to the sharp slide observed in M&HCV
segment in the current fiscal, strong
demand from LCVs has provided some
respite to the financers. Further, healthy
demand scenario that was observed in
CV market during last one decade has
resulted in a considerable pile up of CV
stock. As per CARE Research estimates
around 38 percent of the overall CV
stock lies between the age bracket of
5-12 years which is considered to be a
target market for used CV finance. Off-
late financers have started tapping small
transport operators from tier II and tier
III cities and semi-urban areas, which has
consolidated the growth prospect of the
used CV finance industry significantly.
CARE Research estimates used CV
finance would manage to post a healthy
rise of around 10-11 percent in FY13.
percent growth in FY13CARE Research estimates the domestic
CV industry to grow by five to six percent in
FY13. CARE Research believes, economic
scenario will continue to remain gloomy
atleast for the next eight-ten months &
M&HCV GC sub segment will bear a
significant brunt. Nevertheless, healthy
rise in demand from LCV GC would help
in negating the slowdown by some extent
as it expected to exhibit strong growth
in FY13. On the other hand increased
demand from STUs and corporate buying
combined with government initiatives to
improve public transport infrastructure
will fuel the PC demand.
CARE Research estimates the domestic CV industry
to grow by five-six percent in FY13. CARE Research
believes, economic scenario will continue to remain gloomy atleast
for the next eight to ten months & M&HCV GC
sub segment will bear a significant brunt.
36 AFTERMARKET DECEMBER 2012
TECHNOLOGY
A total of twelve vehicle manufacturers
from the Car to Car Communication
Consortium (C2C-CC) have signed a
memorandum to lay down a common
strategy for making vehicle-to-
vehicle and vehicle-to-infrastructure
communication (Car-to-Car and
Car-to-Infrastructure, also known as
Vehicle-to-X) with shared standards
ready for series production. The goal
of the manufacturers is to offer initial
cooperative systems from 2015 that allow
vehicles from different manufacturers
to communicate with each other and
exchange data with the infrastructure.
Continental sees vehicle
communication as a key technology
for mobility in the future. “If vehicles
can communicate with each other and
the infrastructure, this opens up a wide
field for new functions. With smart
applications, we can make driving a
much safer, more eco-friendly, and
more comfortable experience,” explains
Member of the Executive Board
and Head of the Interior Division,
Continental, Helmut Matschi.
Continental has been making vehicles
more intelligent with telematics systems
since 1995. While the systems have so far
been primarily used to bring infotainment
data into the vehicle, car-to-X
communication turns every vehicle into
a control centre. All the data gathered,
e.g. about speed, position, and driving
direction, can then be made available to
other road users or infrastructure units
such as traffic lights or traffic control
systems via Car-to-X technology. The
vehicle’s own systems can evaluate this
data and make the results usable for the
driver or for other vehicle systems, such as
navigation and safety systems.
“By more or less turning other road
users into an extended vehicle sensor,
we can actively prevent accidents. Car-
to-X communication allows drivers to
see around corners in every sense of the
word,” explains Dr. Bernhard Klumpp,
Head of the Passive Safety & Sensors
Vehicle to vehicle communication takes priority for Continental
38 AFTERMARKET DECEMBER 2012
TECHNOLOGY
business unit in the Continental Chassis
& Safety division. Consumption can
also be lowered by means of vehicle
communication. The more data is available
about traffic flow and density, the more
efficiently a vehicle can be guided through
the traffic with as little fuel-robbing
braking and acceleration as possible.
Car-to-X System“In order to support the SOP of
Car-to-X communication, Continental
is currently developing different
components that make an inexpensive
system possible. This means we can
support the SOP from the very start,”
continues Dr. Klumpp. One system
consists of the M2XPro sensor and
the Intelligent Antenna Module.
The M2XPro (Motion Information
2 X Provider) can identify a vehicle’s
position, right down to the lane. This is
made possible by the fusion of driving
dynamic sensors and GPS data. The
sensor provides other control units
with information about the vehicle’s
movements as well as a precise time
base by means of an intelligent fusion
algorithm. In addition, the M2XPro
can also work out the actual car-to-X
functions so that an additional control
unit is not required. In combination
with the Intelligent Antenna Module
from Continental, the exact vehicle data
can be provided not only to all of the
vehicle’s own systems but can also be sent
to the surrounding infrastructure. The
intelligent antenna module combines
the antennae for wireless communication
between vehicle and infrastructure, the
antennae for the vehicle interior, and the
associated transmission and reception
electronics in a single unit. This means
the module can facilitate services such
as the telephone, radio, GPS, and
WLAN as well as the vehicle-to-vehicle
communication of the future.
In the long term, Car-to-X
communication will be one of the
technical cornerstones for automated
driving and will ensure much greater
driving comfort. If vehicles have
sensor and movement data about other
surrounding vehicles in addition to
their own sensors, automated driving
maneuvers can be performed with even
more safety.
With sales of €30.5 billion in 2011,
Continental is among the leading
automotive suppliers worldwide.
The M2XPro can identify a vehicle’s position. The sensor provides
other control units with information about the
vehicle’s movements as well as a precise time base by means of an intelligent
fusion algorithm
DECEMBER 2012 AFTERMARKET 39
GLOBAL
JAGUAR Land Rover has reached
another landmark in China with the
opening of its 100th dealership in
central Beijing. Since inaugurating its
first dealership in China in 2010, JLR's
dealer network has grown by around
200 percent. To support its expanding
network, the company has set up three
training centres, three Land Rover
Experience Centres and five parts
distribution centres.
"The opening of the Beijing
Changjiushida 4S Centre represents
the 100th addition to our nationwide
network of dealer partners and a
significant mark of our China success.
Our strategy has focused on bringing
Chinese consumers the best and
latest cars, tailored to meet their
requirements. We want to bring these
vehicles to customers throughout
China," said Bob Grace, President,
Jaguar Land Rover China, at the
opening.
"Jaguar Land Rover has ambitious
plans for growth and we are investing in
global sales and service infrastructure.
Our partners have invested more than
£1bn in the Jaguar Land Rover franchise
since 2008, creating a global dealer
network of more than 2,700 which
will help us realize the global potential
of our brands in the future," said Phil
Popham, Global Sales Operations
Director, Jaguar Land Rover.
China has also become an important
export market with JLR selling 57,000
vehicles within the first ten months of
2012. The company's sales have increased
by 75 percent in comparison to the same
period last year.
Jaguar Land Roves launches 100th dealership in China
China has also become an important export market
with JLR selling 57,000 vehicles within the first ten months of 2012. The
company’s sales have increased by 75 percent in comparison to the same
period last year.
JLR’s dealer network has grown by around 200 percent in China since 2010
40 AFTERMARKET DECEMBER 2012
GLOBAL
PIRELLI has launched Cyber Fleet
System for industrial vehicles and fleet
owners or operators in Brazil. The Cyber
Fleet System has a Magnetti Marelli
telematic box present in every tyre
which allows real-time data collection
and transmission. The Cyber Fleet
System is able to constantly monitor
the tyre conditions through electronic
sensors located in the inner surface of
the tyres. The telematic box collects and
transmits the data through an internet
application in real time. This allows fleet
operators to be constantly aware about
the tyre’s operating parameters like
pressure and temperature.
The Magnetic Marelli telematic box
collects large amounts of data from the
electronic sensors present in individual
tyres. It uses algorithms to detect low
air pressure level or high running
temperature and the tyre’s efficiency.
Based on the data findings, the telematic
box can generate tyre malfunction alarm
or warnings and send them to the Pirelli
assistance centre. Additionally the
telematic box can also provide satellite
tracking, detect a crash, inform about
the driving style of the driver. This allows
fleet operators to be continuously aware
about their vehicle fleet.
The telematic box is an electronic
control unit incorporating a GSM/
GPRS module for wireless connection
with communication networks. It
features a GPS/Galileo/Glonass multi-
constellation module for the satellite
localization of the vehicle. Also, a triple-
axis accelerometer to detect acceleration
and braking parameters associated with
direction. The telematic box is capable
of detecting vehicle position, operating
data and sending information as well
as receiving it from outside at the same
time owing to the GSM module.
The Cyber Fleet System claims to
offer tangible advantages through
monitoring of the conditions in which
a tyre is running. This allows the air
pressure to be adjusted as so that the
optimum fuel efficiency is achieved
and wear and tear get reduced to the
minimum. This also increases tyre life
and allows a driver to stay in complete
control. The system thus ends up helping
fleet owners reduce maintenance costs
of their vehicles. Pirelli plans to market
its Cyber Fleet System in Brazil for now
and gradually expand to other South
American countries.
FOR those looking for something less
bulky and awkward than snow chains to
deal with the expected winter weather,
Vauxhall retailers are once again offering
their customers Autosock Snow Socks,
tyre covers to get you out of a slippery
situation in snowy and icy conditions.
Vauxhall was one of the first vehicle
manufacturers to offer Autosock Snow
Socks, which are priced from £49.95
RRP and can be used on all makes and
models. They simply slip over the driving
wheels of your vehicle and work by
creating friction with the road surface.
Insurers paid out £530 million to
motorists in 2010*, with 278,000 claims
made during the heavy snow falls and
plummeting temperatures, many of
which were due to motorists driving on
slippery roads - a figure that could be
reduced by the extra grip of Autosock
Snow Socks.
“It’s often difficult to avoid driving
on snow and ice during the winter
months,” said Sophie Thomas, Vauxhall
Accessories Manager. “For the journeys
we have to make, whether it’s getting
home from work or picking the kids
up from school, Autosock Snow Socks
provide extra grip that could make all the
difference when the roads are slippery.”
In addition, Vauxhall retailers are
offering a range of Autoglym products,
this includes De-Icer and Concentrated
Screenwash, both available from £3.99
at participating retailers, which will
help to keep your windscreen clear and
give you a better view when behind
the wheel.
Pirelli comes up with Cyber Fleet
Get on a sure footing this winter, with Vauxhall’s Autosock Snow Sock shoes
DECEMBER 2012 AFTERMARKET 41
GLOBAL
AS the prospect of more potentially
perilous winter weather looms, even
Audi drivers safeguarded by quattro all-
wheel-drive should seriously consider
reaping the major benefits offered by the
latest Audi approved winter wheels and
tyres.
A range of 16-inch to 20-inch alloy
wheels with even higher anti-corrosion
resistance incorporates tyres constructed
from a special rubber compound that
thrives in temperatures of below +7
degrees centigrade. They bring significant
gains in traction and overall control, not
only in snow but also in extreme wet
conditions at low temperatures, which
have to be felt to be believed.
Whereas conventional tyres
become stiffer and less flexible at low
temperatures, the winter compounds
remain softer and more pliable, and
consequently better able to maintain
grip. They also benefit from a special
tread pattern that optimises water
displacement, and additional grooves,
called sipes, within the tread blocks
which interlock with the surface to
maximise traction.
The wheel and tyre sets range in price
from £799 for the A1 premium compact
hatchback to £3,659 for the RS 4 Avant,
and are delivered to Audi Centres ready
to fit. For tyres only, prices range from
£540 to £1,300. In conjunction with the
quattro all-wheel-drive system that is
available across the vast majority of Audi
ranges, they create some of the most
steadfastly agile and reassuring models
in which to weather our increasingly
challenging driving conditions.
Also available are tyre-only options
for previous generation Audi models,
allowing drivers to keep their current
wheel rims. Owners of Audi A3 models
built between 1997 and 2003 can
purchase four fitted winter tyres for just
£325, while a set of four tyres for A4
models built between 2001 and 2007 can
be fitted from £540.
For maximum peace-of-mind, Audi
models which are outside of their original
new car warranty period, and which are
newly fitted with a set of Audi winter
wheels and tyres, will benefit from one
year’s complimentary Audi Roadside
Assistance cover, offered for a limited
period from the point of purchase at an
Audi Centre*.
To complement the winter tyre
programme, Audi Centres can also offer
customers a ‘tyre hotel’ service to store
winter or summer tyres when they are
not needed. For just £120 including
VAT, tyres will be stored for 12 months
in Audi branded wheel bags ready to use
on request.
Audi offers winter wheel, tyre packages
42 AFTERMARKET DECEMBER 2012
GLOBAL
HONDA (UK) has joined forces with
independent market expert CAP and
launched an online Used Car Valuation
Tool, allowing owners of any UK
registered car to obtain a hassle-free
valuation within seconds.
All the data is supplied and regularly
updated by CAP - the market leading
provider of vehicle valuation data -
and works on all makes and models.
The valuation tool can also be accessed
via the Used Car or New Car pages of
the Honda website, or direct from a
search engine.
On the first screen, users are asked
to fill in their contact details plus
information on the car, including
registration number and mileage. They
can also specify whether they plan to
part-exchange, sell outright to a dealer
or dispose of the vehicle privately. After
submitting the form, users will then
be given the opportunity to view their
CAP part-exchange valuation.
“Getting your current car valued is
the first step on the road to replacing it
and can be stressful, so by offering this
service direct from our www.honda.co.uk
website and linking it to our new car and
‘Approved Used’ ranges, we hope to make
the purchase process as smooth and easy
as possible,” said Head of Marketing,
Honda (UK), Olivia Dunn.
ANDY Robson, currently Retail
Network Development Director, has
been appointed Aftersales Director,
GM UK and will report directly to
Vauxhall’s Chairman and Managing
Director, Duncan Aldred, as well as
Opel/Vauxhall’s Executive Director of
Aftersales, Markus Sternberg. Andy
has 26 years under his belt at Vauxhall,
having joined the company as a business
apprentice, and he has held a variety of
positions of increasing responsibility
since then in both sales and marketing.
“This is a wonderful opportunity
for me to oversee Vauxhall’s Aftersales
network during an important time in the
company’s history,” explained Andy. “We
have an impressive product portfolio and
an exciting list of new developments
on the horizon.” Andy will continue
in his current role as Retail Network
Development Director, in conjunction
with his new responsibilities, until
further notice.
Honda launches easy-to-use online used car valuation tool
Vauxhall appoints after-sales director
DECEMBER 2012 AFTERMARKET 43
GLOBAL
SUZUKI GB PLC is keen to ensure
drivers are well-equipped to tackle the
worst the weather can throw at them
by offering a great value winter tyre
promotion with prices on average 10
per cent lower than last winter and with
storage facility now available.
By fitting cold weather tyres to their
vehicle, Suzuki owners can increase
safety just when they need it most.
Michael Le-Flay, Suzuki Aftersales
Marketing Manager, explained: “Many
people are unaware of the fact that when
temperatures drop below 7°C, the rubber
in standard tyres becomes harder and
less flexible, which affects braking and
cornering performance.
“It doesn’t matter how many electronic
aids your car may have, the quality of
its tyres is critical. The compound used
for cold weather tyres, and their tread
design are tailored to cope with adverse
conditions, so that the best levels of car
control can be maintained.
Fitting cold weather tyres can also be
an investment as motorists travelling an
average annual mileage could get two
or three years use from a set. Switching
over tyres for the winter months can
also mean the difference in reaching a
destination safely rather than having to
postpone the journey, or at worst, having
to abandon the car - a common sight on
the roads if snow arrives.
Suzuki has quality tyres available for
all current models; for convenience, the
cold weather tyre programme consists
of a ready to fit wheel and tyre set and,
taking Alto as an example, are now
available at just £99 each including VAT
with a full set of wheel trims available
from £33 including VAT.
Suzuki winter tyres offer safety, comfort
Fitting cold weather tyres can also be an investment as
motorists travelling an average annual
mileage could get two or three years use from
a set.
44 AFTERMARKET DECEMBER 2012
GLOBAL
BMW Group Academy UK hosted
a visit by students and teachers as part
of Discover Automotive Retail, an
automotive industry scheme that will
see young people given the chance
to experience the diverse range of
apprenticeships available in the UK’s
automotive retail sector. Launched
this month, the initiative is being co-
ordinated by the Society of Motor
Manufacturers (SMMT) in partnership
with the Retail Motor Industry
Federation (RMIF) and the industry’s
Sector Skills Council - the Institute of
the Motor Industry (IMI).
Students and teachers from schools
across the Thames Valley were given the
chance to meet current apprentices and
see first-hand the broad range of career
opportunities the BMW, MINI and
BMW Motorrad dealer networks have to
offer, as well as gaining a deeper insight
into the national BMW Apprenticeship
Programme at the Academy.
“Recruitment and retention of skilled
people are critical issues facing the
retail automotive sector. By providing
an industry-leading apprenticeship
programme we are confident that we can
address this issue and ensure our dealers
can continue to deliver the highest
levels of customer service. At a time
when school leavers face a challenging
employment landscape, apprenticeships
in the automotive industry offer a
wide variety of exciting opportunities,”
managing director of BMW Group UK
Tim Abbott,.
During their visit to the Academy,
the students and teachers were briefed
on a selection of courses which run
over a two or three-year period. They
met current and former apprentices and
while touring some of the Academy’s 32
workshops and 22 classrooms, got some
hands-on experience of the type of work
undertaken on the courses.
This year 110 apprentices have joined
the BMW Apprenticeship Programme.
Around 600 dealer apprentices have been
trained at the BMW Group Academy
UK over the past five years in Service,
Parts, Motorcycles and Body and Paint
programmes and retention rates are
among the best in the automotive sector
ranging from 94 per cent in 2009 to 100
per cent in 2012. The BMW Group’s
UK dealer network has invested around
£6 million in training apprentices since
2007 and delivers 7,000 training days per
year at the Academy.
Discover Automotive Retail builds
on the success of the Government-
supported See Inside Manufacturing
initiative which underlines the
importance of the automotive industry
to the UK economy and the range of
exciting career opportunities it offers in
the automotive manufacturing sector.
In 2011, the BMW Group sold
about 1.67 million cars and more than
113,000 motorcycles worldwide. The
profit before tax for the financial year
2011 was euro 7.38 billion on revenues
amounting to euro 68.82 billion. At 31
December 2011, the BMW Group had
a workforce of approximately 100,000
employees.
BMW Group Academy UK helps students, teachers discover automotive retail
This year 110
apprentices have
joined the BMW
Apprenticeship
Programme. Around
600 dealer apprentices
have been trained
at the BMW Group
Academy UK over the
past five years.
PRODUCTS
DECEMBER 2012 AFTERMARKET 45
3D ICSECOND generation all programmable 3D IC has homogeneous and het-erogeneous configurations. High-growth applications include Nx100G/400G smart networks, top-of-rack data center switch and highest integration ASIC prototyp-ing. Notable advancements include two-level 3D interconnect with industry-standard interfaces and 5 times greater die-to-die bandwidth, 1.5-2 times logic capacity, 4 times transceiver bandwidth and integrated wide memories combined with inter-laken connectivity, traffic management and packet processing IP. Co-optimisation with design tools results in two times the integration through enhanced, highly scalable algorithms, intra and inter die routing capacity and auto design closure.
Xilinx Inc.U.S.A.Tel: (408) 559-7778Fax: (408) 559-7114Website: www.xilinx.com
PRODUCTS
46 AFTERMARKET DECEMBER 2012
Brake motorBRAKE motors are asynchronous three-phase totally enclosed fan cooled motors. The motor brakes in the event of a power sup-
ply failure. The braking action is always obtained through a very quick and precise stop, thereby guaranteeing a safe and prompt intervention in the event of an unforeseen power supply failure. The brake motors are particularly suitable for hoisting and traverse applications, tooling machinery, auto-matic and transfer machinery in textile, ceramic and packing fields and in every situation where precision and quickness in braking are required.
Mgm-Varvel Power Transmission (P) Ltd Chennai, Tamil NaduTel: 044 - 64627008 Email: [email protected] Website : www.mgmvarvelindia.com
Weighing bridgeWEIGHING bridge are of two types: steel and concrete. Steel weighbridge decks offer higher strength, greater reliability and faster installation than conventional systems whereas concrete weigh-bridge is the ideal choice
when you are looking to operate in extreme corrosive environ-ment. They feature fast economical installation, outstanding resistance to wear, excellent level of corrosion protection through shot-blasting and epoxy paint coating, factory build and calibrated with stringent quality standards, less space con-sumption, level with pavement, easy access to weighbridge and its components, etc.
Essae Digitronics Pvt LtdBengaluru - IndiaTel: 080 – 40834605Fax: 080 – 40834683Email: [email protected]: www.essaedig.com
Powder coating boothTHE primary purpose of the powder coating booth is the recollection of over-sprayed powder for reuse. The booth also acts towards containment of the over-sprayed powder within its confine thereby preventing powder spillage in the work area. The powder coating booths are designed to accommodate manual or automatic applicators on either one side or in a back to back fashion. This is defined by the article geometry and volume of production. The booth is engineered to be sta-tionary or mounted on wheels / trolley to reduce the cleaning time in case of high volume production plants by incorporat-ing multiple booths for multiple colours.
Intech Surface Coating Pvt Ltd Pune, MaharashtraTel: 020-22922180, 22922181 Email: [email protected] Website: www.intechfinishing.com
Cam2Gage softwareCAM2GAGE is a software solu-tion for measuring basic geometry and building dimensions. It allows user to quickly measure geomet-ric features so that the user can easily report the dimensions they need to control. The QuickTools functionality in the software per-mits to import and use QuickTools programs generated in the FARO CAM2 Measure 10 soft-ware. The temperature probe automatically provides a real time measurement of the temperature of the parts the user is inspecting. Thus the CAM2Gage software can compensate for the effect that temperature variations have on measure-ment activities. It also helps to build coordinate systems and datum schemes to report geometric dimensions and toleranc-es as they are called out on the user prints. FARO Singapore Pte LtdSingapore Tel: +65-6511-1350Fax: +65-6543-0111Email: [email protected]: www.faro.com
PRODUCTS
DECEMBER 2012 AFTERMARKET 47
Eco-friendly synthetic rubberTHE eco-friendly synthetic rub-ber (SSBR) reduces not only the consumption of gasoline, but also the emission of waste gas. The property of SSBR dif-fers from the traditional rubber and is customised according to the processing and application demands. SSBR is mainly used in energy-conserving (low roll-ing resistance), high-performance and all season tyres. The tyre reduces fuel consumption and carbon dioxide emission in line with environment protection concerns and also pro-vides added value to end-users.
TSRC CorporationTaipei City - TaiwanTel: +886-2-37016000Email: [email protected]: www.tsrc.com.tw
Machine condition indicator
MACHINE condition indica-tor is a low-cost vibration and temperature monitoring device designed for rotating machinery with constant operating condi-tions. It provides the ability to track basic machine health on assets that are not currently being monitored on a regular basis.
Machine condition indicator periodically makes two types of vibration measurement. Velocity measurements are made to keep track of overall machine health and highlight potential problems relating to misalignment and imbalance. Enveloped acceleration measurements are used to detect possible bearing degradation and the device can also moni-tor machine operating temperature. SKF IndiaPune - MaharashtraTel: 09545820606Email: [email protected]: www.skfindia.com
Tip drillTIP drill for steel and cast iron is available for steel and cast iron drilling operations. It is a part of a new generation of exchangeable-tip drills and is designed to save time and reduce hole costs. Tip drill can be tailored to opti-mise applications through diameter range, steps and length possibilities. Holes can be made more efficiently and closer to the speci-fications required, leaving them better suited to subsequent operations. A highly secure interface between drill body and tip ensures reliability and precision, while the quick and easy tip change procedure helps to maximise active machin-ing time. The drill is available in diameter range: 12–25.90 mm (0.472–1.020 inch) and lengths 3, 5 and 8 × drill diameter as standard. Each drill body has a unique interface size with match-ing tips to achieve hole tolerances of IT9–IT10.
Sandvik Asia Pvt Ltd Pune - MaharashtraTel: 09764091414 Email: [email protected]: www.sandvik.coromant.com
SoCSECOND generation all program-mable SoCs integrate heterogeneous processing cores with FPGA fabric for accelerating key processing functions. High-growth applications include het-erogeneous wireless network radios, baseband acceleration and backhaul,
data center security appliances and embedded vision applica-tions in automotive, industrial, scientific, medical aerospace and defense markets. The notable advancements are improved bandwidth between the processing system and the FPGA fabric for accelerating key processing functions, next-gen-eration I/O, transceiver and DDR memory interfacing capabilities, next-generation block-level power optimisations along with advanced SoC-level power management, next-generation security enhancements etc.
Xilinx Inc.U.S.A.Tel: (408) 559-7778Fax: (408) 559-7114Website: www.xilinx.com
PRODUCTS
48 AFTERMARKET DECEMBER 2012
Turbo pail packCASTROL CRB Turbo pail pack has been recognised for faster pail production and for labels which last for a longer period of time. The anti-counterfeit pail lid provides enhanced protection against counterfeiting with the tear away seal making the lid unusable once it is opened. The new spout feature also provides
improved dispensability of the product and minimises leakage. It is specially engineered for high performance truck engines. It is engrossed with Durashield Boosters which provides bet-ter protection against soot particles, creates a protective oil film around critical engine parts and improves deposit and corrosion protection. It delivers upto two times longer engine life.
Castrol India LtdMumbai MaharashtraTel: 022-66984100 Fax: 022 66984101Website: www.castrol.co.in
Wiper blades WIPER blade comes with precision tension steel spring which applies uniform pressure along the entire blade length. The clear advan-tage wiper blades are equipped for all weather performance and can withstand harsh treat-ment during severe weather condition. These wiper blades are resistant to extreme envi-ronmental influences such as UV, ozone, acid rain. The aerodynamic wind spoiler creates a down force preventing the blades from lift-ing off even at high speeds or heavy wind, also preventing snow and ice build-up. The product has a graphite-treated natural rubber wiping edge which helps reduce friction and noise. These wiper blades come with pre-mounted multi-adapter which makes it very easy to install. It ensures clear and optimum visibility and comes coated with zinc plated metal parts and protective varnish for protection against corrosion.
Bosch Limited Bengaluru- KarnatakaTel: 080- 22999228Fax: 080 - 2299 2525Website: www.boschindia.com
Gear CouplingsGEAR couplings are suita-ble for their compact design, easy installation and high torque density. Flexible couplings are an economi-cal option for large torque and bore applications as well as an alternative for nar-row space installations or high speed applications. Gear coupling features the patented double crown tooth form which results in lower tooth stresses, standard 20° pressure angle and high tensile bolts for greater strength. They are interchangeable with industry standards. Application areas of gear couplings include steel mills, primary metal plants, mine concentrators, utilities, pulp, paper mills and refineries.
Best Pulleys & Couplings Pvt LtdChennai, Tamil NaduTel: 044-25261540, 42130495 Email: [email protected] Website: www.bestpulleys.in
Automotive part tracking AUTOMOTIVE part tracking system is self-contained with patented ID Max and ID quick decoding algorithms. It is omni-directional and can read codes present-ed at any angle even if there are variations in the
part position. It integrates directly to the factory network with the Cognex Connect™ suite of supported industrial protocols which ensures that the PC is no longer required between the reader and the factory network. This provided complete trace-ability of the product throughout its supply chain. It reduces the overheads of many systems used in the factory and also provides ethernet connection to transfer the data directly to the factory’s server. It has expandable system capacity of 700 units/shift and it provides complete traceability through supply channel.
Cognex Sensors India Pvt LtdPune - MaharashtraTel: 020- 40147840, 09881466003Fax: 020- 66280011 Email: [email protected] Website: www.cognex.com
PRODUCTS
DECEMBER 2012 AFTERMARKET 49
Laser Scan ArmLASER ScanArm is a unique solution in the market for measuring machines. It enables users to inspect parts in detail by capturing large point-cloud data. Its open architecture enables the user to employ Geomagic, Polyworks, RapidForm and many other third-party software programmes. The Laser ScanArm tackles all measurement
tasks like inspection, point cloud-to-CAD comparison, rapid prototyping, reverse engineering, and 3D modeling. Its main benefits are the accurate scanning of reflective and dark objects - the biggest challenge for all scanning systems.
FARO Singapore Pte LtdSingapore Tel: +65-6511-1350Fax: +65-6543-0111Email: [email protected]: www.faro.com
Bearing THE bearing satisfies running accuracy class P4 and angular contact ball bearing standard with a phenolic cage. Two type of ball bearings are available; angular contact ball bear-ing and double row cylindrical
roller ball bearing. The series of angular contact ball bearings are: universal matched with light preload, universal matched with medium preload and universal matched with heavy preload. Double row cylindrical roller ball bearings series are available in metric and NNU version.
Austin Engineering Company LtdJunagadh, GujaratTel: 02873 - 252223, 252224Email: [email protected]: www.aec-bearings.com
Gear head PLANETARY gear-boxes for Servo Motors offer high precision, low back-lash unit. They are available as both inline units and in right angle configu-ration. These units are available in 3 levels of backlash: Precision which has less than 3 arc minutes, Low Back Lash which has less than 5 arc minutes and Standard which has less than 15 arc minutes. These gear heads come in various frame size which range from A to E with allowable torques upto 92 Nm and peak Torques of upto 274 Nm. The motor mounting side is made-to-order in order to match the Servo Motor. Gear ratios are available from 1:3 to 1:100. The gear heads have a lifetime lubrication and need no periodic maintenance. They are silent operation gear heads in its class. Applications abound in packaging, pharma, machine tools, etc.
Strategi Automation Solutions Pvt LtdBengaluru, KarnatakaTel: 080-32329798, 32467879Fax: 080-41163047Email:[email protected]: www.strategiautomation.com
Electric Wire Rope Hoist ELECTRIC wire rope hoist is designed to conform to IS-3938-1983 and speci-fied for medium, heavy-duty and rugged performance. The machine has unique modular construction for easy repair and maintenance. The unit covers an extremely wide load capacity range from 1 tonne to 50 tonne. Additional equip-ment are also available for special applications.
Venus EngineersNew DelhiTel: 011-32222661/662Email: [email protected]: www.venusengineers.com
The information published in this section is as per the details furnished by the respective manufacturer/
distributor. In any case, it does not represent the views of
50 AFTERMARKET DECEMBER 2012
LIST OF PRODUCTS & ADVERTISERS’
3D IC .......................................................... 45A/c service equipment ................................ 25Alternative .................................................. 11Auto Monitor Anniversary .......................... 8Automotive Dealership Excellance Award ................................................... 33, 37Automotive part tracking ........................... 48Battery ........................................................ 11Bearing ....................................................... 49Bearing housing ......................................... 45Brake motor ................................................ 46Brake pad .................................................... 11Brake testing equipment ............................ 25Braking ......................................................... 3Cam2Gage software .................................. 46Clutch plates & cover assembly .................. 11Cnc/vmc machine .......................................bcCollision repair system ............................... 25Eco-friendly synthetic rubber .................... 47Electric Wire Rope Hoist .......................... 49Exhibition -Automach 2013 ........................ 6Exhibition -Automechanica ....................... 29Exhibition- Innovasia 2013 ......................... 4
Filter ........................................................... 11Filter cleaning unit ..................................... 45Gas analyser ............................................... 25Gasoline system .......................................... 11Gear Coupling............................................ 48Gear head ................................................... 49Gear pump .................................................. 11Go-jack ....................................................... 45Heating solution ...................................... BICHeavy duty automatic belt tensioner .......... 39Heavy duty bike lift .................................... 45Horn ........................................................... 11Hydraulic press ........................................... 45Instant drying & curing technology for water based colour .............................. BICLaptop trolley ............................................. 45Laser Scan Arm .......................................... 49Lighting ...................................................... 11Lubricant .................................................... 11Machine Condition Indicator .................... 47Mobile sevice van ....................................... 45Nitrile rubber glove .....................................19Parts washer ................................................ 45
Piston ...........................................................ficPistons & pistons ring ................................ 15Powder coating booth................................. 46Relay ........................................................... 11Seal ............................................................. 45SoC ............................................................. 47Spark plug ................................................... 11Spot welding equipment ............................ 25Starter motor .............................................. 11Suspension .................................................... 3Tip drill ...................................................... 47Tool trolley ................................................. 45Transmission ................................................ 3Trnsmission jack ......................................... 45Turbo pail pack ........................................... 48Tyre changer ............................................... 25Tyre inflation equiment .............................. 25Waste oil disposer ...................................... 45Weighing Bridge ........................................ 46Wheel aligner ............................................. 25Wheel balancer ........................................... 25Wiper blade ................................................ 11Wiper blade ................................................ 48
FIC : Front Inside Cover BIC : Back Inside Cover BC: Back cover
Advertiser’s Name & Contact Details Pg No Advertiser’s Name & Contact Details Pg No Advertiser’s Name & Contact Details Pg No
Our consistent advertisersFIC : Front Inside Cover BIC : Back Inside Cover BC: Back cover
Auto Monitor Anniversary 8
T: +91-22-30034650
W: www.amonline.in
Automach 2013 6
T: +91-124-4014060
W: www.ietfindia.in/automach.aspx
ACMA Automechanica 33
T: +91-22-61445900
W: www.acma-automechanika.in
Automotive Dealership Excellance Awards 29, 37
T: +91-22-30034650
W: www.adea.in
Bosch Limited 11
T: +91-80-22999228
W: www.boschindia.com
Endurance Technologies Pvt Ltd 3
W: www.endurancegroup.com
Federal Mogul FIC
T: +91-124-4784530
W: www.federalmogul.com
Helicord Transmissions Pvt. Ltd 31
T: +91-44-26247915
W: www.helicord.com
Innovasia 2013 4
W: www.innovasia.in
Litel Infrared Systems Pvt Ltd BIC
T: +91-20-66300636
W: www.litelir.com
Madhus Garage Eqpts 25
T: +91-80-26660656
W: www.madhusindia.com
MREPC India 19
T: +603-27805888
W: www.mrepc.com
Oil Lube Systems 45
T: +91-129-2430786
Puja Fluid Seals Pvt Ltd 45
T: +91-20-27112016
W: www.pujaseals.com
Shriram Pistons & Rings Ltd 15
T: +91-11-23315941
Yamazaki Mazak India Pvt Ltd BC
T: +91-2137-668800
Not Available