WORK ETHICS

WORK ETHICS

MARISA S. ABOGADOLEA A. MEDRANO

ETHICS• A collection of values and

behaviors which people feel are moral

• “Ethics” is name given to our values of good behavior

ETHICS

• A positive work ethic is the collection of all the values and actions that people feel are appropriate in the work place

10 CHARACTERISTICS OF WORK ETHICS

1.1. ATTENDANCEATTENDANCE- Attend workplace, arrives/leaves on time- Make advance notice for planned absences- Punctuality

2.2. CHARACTERCHARACTER- Display loyalty, honesty, reliability, trustworthiness, dependability, initiative, self discipline and self-responsibility



3.3. TEAMWORKTEAMWORK- Team worker, cooperative, assertive, display a customer service attitude, continuous learning, mannerly behavior


4.4. APPEARANCEAPPEARANCE- Display appropriate dress, grooming, hygiene and etiquette

5.5. ATTITUDEATTITUDE- Positive attitude, self confident, realistic expectation of self


6. PRODUCTIVITY6. PRODUCTIVITY- Safety practices, conserve materials, keep work area neat and clean, follow directions and procedures


7. ORGANISATIONAL SKILL7. ORGANISATIONAL SKILL- Skill in personal management, time management, prioritizing, flexibility, stress management and dealing with chance

8. COMMUNICATION8. COMMUNICATION

-Appropriate verbal and non--Appropriate verbal and non-verbal skillverbal skill


9. COOPERATION9. COOPERATION- Display leadership, appropriate handle criticism and complaints, demonstrate problem solving capacity, maintain appropriate relationship with supervisors and peers, and follow chain of command


10. RESPECT10. RESPECT- Respect the rights of others, deal appropriately with cultural/racial diversity and not engaged in harassment of any kind

ETHICS IN THE WORKPLACE

• The real test of ethics occurs when you or anyone encounters a situation that challenges personal ethical beliefs and standards. Often unclear and unexpected, these ethical challenges are predictable, and everyone has to be prepared to deal with it.

• Ethical behavior in the workplace, the capacity to practice honesty, respect, responsibility, fairness, and compassion

ETHICAL DILEMMAS AT WORK

• An Ethical dilemma is a situation that requires a choice regarding a possible course of action that although offering the potential for personal or organizational benefit, or both may be considered unethical. It is often a situation in which action must be taken but for which there is no clear consensus on what is” right and wrong”. The burden is on the individual to make good choices.

Types of Ethical Dilemma

• Discrimination- denying promotion or appointment to a job candidate because of the candidate’s race, religion, gender, age, or other relevant criteria.

• Sexual harassment- making a co-worker feel uncomfortable because of inappropriate comments or actions regarding sexuality; requesting sexual favors in return for favorable job treatment.

• Conflict of interest- taking a bribe or kickbacks or extra ordinary gift in return for making a decision favorable to the gift giver

• Customer confidence- giving to privileged information regarding the activities of a customer.

• Organizational resources- using official stationery or a company e-mail account to communicate personal opinions or make requests from community organizations.

Types of Ethical Dilemma

RATIONALIZATIONS FOR UNETHICAL BEHAVIOR

• Convincing your self that the behavior is not really illegal.

• Convincing your self that the behavior is in everyone’s best interest.

• Convincing yourself that nobody will ever find out what you’ve done.

• Convincing your self that the organization will “protect” you.

Factors influence Ethical Behavior

1. The persono Family influenceso Religious valueso Personal standard and needs

2. Organizationo Policies , codes of conducto Behavior of supervisor peers

3. The environmento Government regulationso Norms and values of society

• Ethics Training- a program designed to help people incorporate high ethical standards into their daily behavior.

• Whistleblower Protection-person who expose the misdeeds of others in organization in order to preserve ethical standard and protect against wasteful, harmful, or illegal acts.

WORK ETHICS

Thank You!

WORK ETHICS

Documents

WORK ETHICS