Chapter 2 Work Ethics

WORK ETHICSWORK ETHICS

DATUK DR AHMAD TAJUDIN JAAFARDATUK DR AHMAD TAJUDIN JAAFARDEANDEAN

ALLIANZE COLLEGE OF MEDICAL SCIENCESALLIANZE COLLEGE OF MEDICAL SCIENCES

ETHICSETHICS

A collection of values and A collection of values and behaviors which people feel behaviors which people feel are moralare moral

““Ethics” is name given to our Ethics” is name given to our values of good behaviorvalues of good behavior

ETHICSETHICS

A positive work ethic is the A positive work ethic is the collection of all the values and collection of all the values and actions that people feel are actions that people feel are appropriate in the work placeappropriate in the work place

moralmoral

Relates to right and wrongRelates to right and wrong Values are beliefs that a Values are beliefs that a

person feels very important person feels very important Our behavior, actions are Our behavior, actions are

most often a reflection of our most often a reflection of our valuesvalues

moralmoral

Today’s workforce is Today’s workforce is demanding and competitivedemanding and competitive

Good technical skill is not Good technical skill is not enough but must be enough but must be motivated with a positive motivated with a positive cooperative attitudescooperative attitudes

10 CHARACTERISTICS OF 10 CHARACTERISTICS OF WORK ETHICSWORK ETHICS

1.1. ATTENDANCEATTENDANCE

- Attend workplace, - Attend workplace, arrives/leaves on timearrives/leaves on time

- Make advance notice for - Make advance notice for planned absencesplanned absences

- Punctuality- Punctuality


2.2. CHARACTERCHARACTER

-- Display loyalty, honesty, Display loyalty, honesty, trustworthiness, reliability, trustworthiness, reliability, dependability, initiative, self dependability, initiative, self discipline and self-discipline and self-responsibilityresponsibility


3.3. TEAMWORKTEAMWORK

-- Team worker, Team worker, cooperative, assertive, display cooperative, assertive, display a customer service attitude, a customer service attitude, continuous learning, mannerly continuous learning, mannerly behaviorbehavior


4.4. APPEARANCEAPPEARANCE

- Display appropriate dress, - Display appropriate dress, grooming, hygiene and etiquettegrooming, hygiene and etiquette

5.5. ATTITUDEATTITUDE

- Positive attitude, self confident, - Positive attitude, self confident, realistic expectation of selfrealistic expectation of self


6. PRODUCTIVITY6. PRODUCTIVITY

- Safety practices, conserve - Safety practices, conserve materials, keep work area materials, keep work area neat and clean, follow neat and clean, follow directions and proceduresdirections and procedures


7. ORGANISATIONAL SKILL7. ORGANISATIONAL SKILL

- Skill in personal - Skill in personal management, time management, time management, prioritizing, management, prioritizing, flexibility, stress management flexibility, stress management and dealing with chanceand dealing with chance


8. COMMUNICATION8. COMMUNICATION

- Appropriate verbal and non - Appropriate verbal and non verbal skillverbal skill


9. COOPERATION9. COOPERATION

- Display leadership, appropriate - Display leadership, appropriate handle criticism and complaints, handle criticism and complaints, demonstrate problem solving demonstrate problem solving capacity, maintain appropriate capacity, maintain appropriate relationship with supervisors and relationship with supervisors and peers, and follow chain of peers, and follow chain of commandcommand


10. RESPECT10. RESPECT

- Respect the rights of others, - Respect the rights of others, deal appropriately with deal appropriately with cultural/racial diversity and cultural/racial diversity and not engaged in harassment of not engaged in harassment of any kindany kind

CORE VALUESCORE VALUES

Essential for individuals in Essential for individuals in acquiring a high quality of life, acquiring a high quality of life, a successful career and to be a successful career and to be a good citizena good citizen


Organization has to adopt a Organization has to adopt a set of core values for creating set of core values for creating code of conduct or standard code of conduct or standard of behaviors expected of of behaviors expected of individual serving in that individual serving in that entityentity


i.i. HONESTYHONESTY

- Being truthful and non - Being truthful and non deceptive or fraudulent. deceptive or fraudulent.

- The credo is “there is no - The credo is “there is no substitute for the truth”substitute for the truth”


ii. RESPECTii. RESPECT

- Having a genuine regard for - Having a genuine regard for others and a sharing of others and a sharing of considerationconsideration


iii. COMPASSIONiii. COMPASSION

- Understanding the feeling of - Understanding the feeling of others and recognizing the others and recognizing the effects of one’s actions will effects of one’s actions will have on othershave on others


iv. FAIRNESSiv. FAIRNESS

- Practicing actions that are - Practicing actions that are just and impartial along with just and impartial along with treating people in a consistent treating people in a consistent mannermanner


v. RESPONSIBILITESv. RESPONSIBILITES

- Assuming ownership for - Assuming ownership for personal actions and to be personal actions and to be accountable for one’s action accountable for one’s action and behavior, assigned task, and behavior, assigned task, duties and functionsduties and functions


- Taking action against - Taking action against wrongdoing and dishonesty, wrongdoing and dishonesty, misconduct or such misconduct or such inappropriate behaviorinappropriate behavior

BENEFIT OF GOOD BENEFIT OF GOOD WORK ETHICSWORK ETHICS

Good work ethics will Good work ethics will accomplish the following accomplish the following goals:goals:

i- Positive work ethics skill i- Positive work ethics skill make for more employable and make for more employable and valuable employeesvaluable employees

ii- Employers will have workers ii- Employers will have workers with desirable work habitswith desirable work habits

iii- More motivated and iii- More motivated and attentive workersattentive workers

BENEFIT OF GOOD BENEFIT OF GOOD WORK ETHICSWORK ETHICS

Technology

Chapter 2 Work Ethics