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WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

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Page 1: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

WNAG: Advisory Report

Presented to: UCIST

by: Stephen Sempson

Page 2: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Description of Computers

• There are approximately 2780 clients on Nexus• As of Nov. 4, 2004

– 2000 Server : 15

– 2003 Server: 41

– 2000 Pro: 752

– XP Pro: 1895

– Netapps: 8 (identified as Windows NT)

(Engelke E. Nov., 2004)

Page 3: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Login Data/Stats

• First time that data has been collected since the move to Nexus (Active Directory)

• 7MB of data was extracted from over 1300 OUs in the AD • Question arises, how fair is the sharing of labs? • Engineering now running a Terminal Server (engterm) • External account logins account for ~5% of total logins • Data collection from the spring was problematic, due to people

implementing firewalling.– This brought several issues to attention which could be resolved in the

coming months.• Acquisition of stats is difficult

– The acquisition of statistical data is non-trivial, but not difficult. Processing the huge numbers is slow. Algorithms modified accordingly.

(Engelke E. Jun., 2004)

Page 4: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Accounts

• CS pre-allocate disk-space for students enrolled in CS courses

• Scratch creates passwords from a trusted source • Creates homespace and email • Account creation system (aka Scratch) • Stephen Carr to write documentation • Evaluation of the Scratch system to take place

after the Fall 04 term

Page 5: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Scratch (Account Creation Tool)

• Assumes that a unix account for the student does not exist • Creates password (based on rules defined by faculty) then ssh's into

the host and runs the acct command • Then sends password to the AD • AD accounts are already created via adman, possibility of having unix

accounts batch created and just 'sitting' there • Problems

– Creation of spam – Users show up in the wrong group– Any student who is listed as an employee as well (ie co-op students on

campus, athletics instructor, TAs, RA's and the list goes on) can not use the scratch tool and their uwdir department data is flawed by HR

• Bruce Campbell expresses the hope of having the "New Users" link working in all faculties

Page 6: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Organizing of Workstations

• Location of workstations is important, should be standardized across faculties

• Postal Code field to be used for this purpose

• Format to be building code room#– e.g. BMH 2222

• To be completed at the OU level

Page 7: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

GPO Naming Conventions

• Currently – Faculty - Group - Server Name - Application

Name

• To be changed to – Faculty - Group - Application Name - Server

Name

• Erick Engelke has adman available to 'fix' this

Page 8: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Nexus domain printer names

• Labelling of printers is confusing

• Needs to conform to conventions

• Recommend changing to– Group-Building-Room number– i.e. Sci-esc-254d

• Remove default of publishing to the AD

Page 9: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

New Logon Page

• To be generated by PHP

• Created by OUs (blocking enabled)

• Fine-tuning to be done, eventually to work off of a server

• The importance of a 'consistent' interface across campus

Page 10: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Laptops in Nexus

• Enabling Nexus Laptops have been successful in AHS and Science.

• Currently, one needs to have the user logon once while the laptop is on the network.

• This is in order to create a “cached” copy of the local profile.

• Laptop issues should considered when planning NAA or replacement to in the future.

Page 11: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

XP SP2

• This service pack incorporates some new security• This will cause problems for Nexus clients

– XP SP2 fails with ngina.dll– Network services at startup are killed– No warnings given by MS, deemed it to be virus-like

activity• Implementation SP2 has been held back

– SUS servers will not deploy SP2 yet, it has not been approved.

• Still numerous W2K workstation out in the field

Page 12: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

XP SP2

• August 2004, an emergency XP SP2 version of ngina.dll was implemented on Nexus

• This program logs basic login/logoff events, which is used to manage security

• This also enables collection of statistics• As of Nov. 2004 a new ngina.dll has been

implemented and tested in Engineering.• No problems to date

Page 13: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Security/Thefts

• Math - using electronic door locks, shut PCs off, locking labs at night • ES – systems secured with fibre and some labs with door combination

locks. Password controlled teaching labs.• Arts – bolts their computers to the tables and one public lab is locked

outside regular hours, though this one is booked for some classes. • AHS - bolting PCs to table, security screws, fibre-optic security cable• Notice of thefts to be sent via email list, just as a 'heads-up' • Watcard discussed as possible entry system (cost $800 per swiper) • Possible for a UPC swiper to read Watcard • Erick Engelke to work on security system

Page 14: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

ADS Domain Comparison

• UW began deploying the two campus Active Directory domains “Nexus” and “ADS” about 3.5 years ago.

• Nexus is used by 2726 workstations and servers.

• The ADS domain is used by approximately by 1257 workstations and servers.

Page 15: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

ADS Domain Comparison

Page 16: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

ADS Domain Comparison

• ADS allows approximately – 9 individuals onto all server areas – about 25 people onto all workstations – about 129 people with administrative access to portions

of 1257 computers

• Nexus currently allows – 26 individuals onto MOST servers areas – 26 individuals onto MOST workstations – about 90 people with administrative access to portions

of 2726 computers

Page 17: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

ADS Domain Comparison

• a Nexus proposal would allow – 4 individuals onto most server areas – 4 individuals onto all workstations – 26 people with access to student user data – about 90 people with administrative access to

portions 2726 computers – local control, where a faculty or department has

total access to its own area, and very few outsiders have any access.

Page 18: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Security Approach

• The approach we are taking is to create new groups in a standardized way so that it's easier for us to add the necessary permissions.

• That was made a little bit difficult because some areas have a different OU structure than everyone else.

Page 19: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Guiding Principles

• Improvement of security

• No loss in functionality

• Image/Perception of constituent

Page 20: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Guiding Principles

• preserving local administrator’s ability to do the job unencumbered. These would include ability to:– add users– install and manage workstations, servers and printers– install software on unit’s workstations– add scripts as necessary– select, review and edit GPOs– select an appropriate SUS and NAV strategy for the

clients

Page 21: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Guiding Principles

• enhancing the effectiveness of local computing unit– offer greater assurances of security to the office user

community– other initiatives not mentioned in this document, eg.

edit the login browser page

• reducing exposure to unnecessary privileges from ‘outsiders’ of the local department.

• providing the ability to select a peer group who could cover during vacations

Page 22: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Guiding Principles

• enabling of emergency accounts possessing extraordinary privileges– to deal with crisis situations– to provide backup in the rare event that no

departmentally selected peer member can be reached– to better document changes by requiring WNAG

notification

• maintaining a system consistent with the distributed management philosophies embodied in Watstar/Polaris/Nexus of the last twenty years

Page 23: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Security Proposal

• Possible due to:– Local Flexibility of NEXUS.– Security on the local PC (on the edge security).– Dynamic Collaboration/Cooperation of the

group.• near-autonomous control over their own areas, as

well as the ability to work unencumbered in a large shared environment.

Page 24: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Security Proposal

• 5 Major Points– Training (suggested only)– GPO Editing (GPMC Tool) – Changing Passwords for moving students

• More specifically, solving problems for all students

– Symantec Administration (MMC on local pc) – Faculty Representation

Page 25: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Faculty Representation

• How to distribute?– Agreed upon that 4 !! to be created – Distribution to be 2 for EC

• Specifically E. Engelke, and H. Tam

– and 2 for other faculties either on a rotational basis between faculties or to be assigned

The assigned model was noted because of it's stability and consistency.

Page 26: WNAG: Advisory Report Presented to: UCIST by: Stephen Sempson

Security Proposal

Nov. 11, 2004 WNAG unanimously voted

• adopt the proposed management system

• to effect the changes today

• to review this (or any other aspect of the system) at any time we wish, and we agreed that next autumn would be a good time to review everything we have learned, etc.