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Web 2.0
Melanie HartgravesDirector of New Media
Governor David. A. Paterson
Jessica HarrisonSocial Media Coordinator
New York State Department of Labor
My Administration is committed to creating an unprecedented level of
openness in Government. We will work together to ensure the public trust and
establish a system of transparency, public participation, and collaboration. Openness
will strengthen our democracy and promote efficiency and effectiveness in
Government.
Government should be transparent. Transparency promotes accountability and provides information for citizens about what their Government is doing.
Government should be participatory. Public engagement enhances the Government's effectiveness and improves the quality of its decisions.
How 2.0 Tools Create Transparency in
New York State Government
Why Get Involved
Create Open & Transparent Government
Engaging New YorkersCitizen FeedbackReach a Different AudienceAudience is ThereMost tools are free
Getting Started
Consult Executive StaffDetermine ResponsibilityDevelop a Schedule Identify the Intended
AudienceSet Goals
Marketing
Managing Your Message
Identify Your PurposeWhat’s Your MessageReason to ReadDetermine Civic InteractionModeration of Your ToolsYour Response
Promoting Your Message
• Announce New Tools
• Incorporate into Marketing
• Email Signatures
• Mobile Applications
• Share Success
Questions Your Agency May Have
About Social Networking
AccessSecurity
Terms of Use
Who Should Have Access
Access Personal Use vs. Official Business Official Response Moderating Responsibilities
Security
Administrator TrainingLimit Administrative AccessPasswordsCarefully Monitor InformationPublic Information
Create an Agency Policy: Terms of Use
User Behavior Information Confidentiality Integrity Information AvailabilityMake it ClearOutline Consequences
New York State Social Media Guidelines will alert state government entities to the benefits of these technologies, assist state government entities in developing their own social media policies and procedures, and increase the overall use……
Questions?Thank You