30
Visit Mississippi Gulf Coast KEY PERFORMANCE INDICATORS MARCH 2018

Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Visit Mississippi Gulf CoastKEY PERFORMANCE INDICATORS

MARCH 2018

Page 2: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Non-Casino Rooms SoldSTR

Oct

-Mar

Mar

Page 3: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Casino Rooms SoldMS Gaming Commission

Oct

-Mar

Mar

Page 4: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

All Rooms SoldSTR & MSGC

Oct

-Mar

Mar

Significant March 2018 events:• Rapiscan Resort Classic• Travel South Showcase• Southeastern Association of Housing

Officers• Mississippi Junior Beta Club Convention• Mississippi Gulf Coast Volleyball Open

Page 5: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Occupancy Tax ReceiptsMS Department of Revenue

Oct

-Fe

b

Feb

Page 6: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Non-Casino OccupancySTR

Oct

-Mar

Mar

Page 7: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Casino OccupancyMS Gaming Commission

Oct

-Mar

Mar

Page 8: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

All OccupancySTR & MSGC

Oct

-Mar

Mar

Page 9: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Non-Casino ADRSTR

Oct

-Mar

Mar

Page 10: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Casino ADRMS Gaming Commission

Oct

-Mar

Mar

Page 11: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

All ADRSTR & MSGC

Oct

-Mar

Mar

Page 12: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Gaming RevenueMS Gaming Commission

Oct

-Mar

Mar

Page 13: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

AirportEnplanement Deplanement Gulfport Biloxi Regional Airport

Oct

-Mar

Oct

-Mar

MarMar

Page 14: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Leisure & Hospitality JobsMS Department of Employment Security

Oct

-Fe

b

Feb

Page 15: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Definite Bookings

Dec2016

Dec2017

Mar

BookingsVisit Mississippi Gulf Coast

Oct

-Mar

Room Nights

Number of bookings are down for the month of March 2018 in part to being down 2 sales professionals.

Room nights YTD are down 17%. However, year-over-year room nights are up 42% reflecting the larger groups we are targeting and our return business signing contracts.

Oct

-Mar

YTD Definite Bookings March Definite Bookings YTD Definite Room Nights March Definite Room Nights

Page 16: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Leads Issued & Potential Room Nights

Oct

-Mar

Mar

Visit Mississippi Gulf Coast

Mar

• Even though potential leads are down year to date room nights are up reflecting the larger groups staff is targeting.

• 2017 leads included assists that are no longer being counted.

YTD Leads Issued March Leads Issued YTD Potential Room Nights March Potential Room Nights

Oct

-Mar

Page 17: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Convention Center LeadsO

ct-M

ar

Visit Mississippi Gulf Coast

• National Accounts – targeting efforts• Multi-year deals • Special quarterly promo

YTD Leads Issued March Leads Issued

Mar

Page 18: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Lost Business

Mar 2018Mar 2017

Page 19: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Pace ReportVisit Mississippi Gulf Coast

Snapshot of our historical average, Pace target for definite room nights as well as what is in our pipeline.We are on target for pace.

Page 20: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Pace Report - PipelineVisit Mississippi Gulf Coast

Our pipeline continues to be strong potentially outpacing previous years bookings.

Page 21: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Google Analytics – Users (formerly Unique Visits)

Google Analytics

Oct

-Mar

Mar

Traffic increase is contributed to several large events taking place in March/early April

In an ever changing effort to report accurate unique visitors Google Analytics has changed their algorithm resulting in a difference in Unique Users (now Users) from last year.

Page 22: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Number of ArticlesMeltwater

Oct

-Mar

Mar

*October increase due to Hurricane Nate Coverage

Content Drivers:Spring BreakNASA+Stennis - Space TravelHeadliner EntertainmentRapiscan Systems Classic

Page 23: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

ImpressionsMeltwater

Oct

-Mar Mar

*October increase due to Hurricane Nate Coverage

Major Outlet Drivers:• Yahoo! (NASA)– 17M reach• Chron (Coast Development –new Waveland lighthouse)– 17M reach• US News (Development-passenger trains)– 13M reach• Thrillist (2 articles-Attractions/Nightlife & Nightlife)– 12M reach

Page 24: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Media ValueMeltwater

Mar

*October increase due to Hurricane Nate Coverage

Due to the inconsistencies of the media monitoring service, in Jan. 2017 our reporting changed to include only traditional advertising value equivalencies (or AVEs). Traditional coverage included TV, print, and radio. Digital was only reported through impressions. In Nov. 2017 we changed to a new provider (Meltwater), giving us accurate numbers within the digital platform, therefore 2018 figures can’t be compared with previous year, as we are using a completely different reporting metric.

Oct

-Mar

Page 25: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

VMGC ASSISTED

MEDIA COVERAGE

6/22/2018 VISIT MISSISSIPPI GULF COAST 25

ERIN TO INCLUDE IMAGE OF JULY MEDIA COVERAGE

Page 26: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

VMGC ASSISTED

MEDIA COVERAGE

6/22/2018 VISIT MISSISSIPPI GULF COAST 26

Page 27: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

VMGC ASSISTED

MEDIA COVERAGE

6/22/2018 VISIT MISSISSIPPI GULF COAST 27

Page 28: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

VMGC ASSISTED

MEDIA COVERAGE

6/22/2018 VISIT MISSISSIPPI GULF COAST 28

Page 29: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

Social Media Metrics

_____________________________________________________________________________________

Monthly Increase

2,9262.30%

1061%

81%

1392%

141,74335%

145,02026%

Posts that garnered the most engagement on Facebook featured photos of waterways and beaches.

Running video ads through Google / YouTube

1,2838%

130,051 14,361 940 6,660 549,236 1,283 702,531

March Facebook Twitter Pinterest Instagram YouTube LinkedIn Total

2018 (Total Likes) (Total Followers) (Total Followers) (Total Followers)(Lifetime

Followers)Total Followers

Page 30: Visit Mississippi Gulf Coast - res.cloudinary.com · Bookings Visit Mississippi Gulf Coast Oct-r Room Nights Number of bookings are down for the month of March 2018 in part to being

SOCIAL MEDIA

6/22/2018 VISIT MISSISSIPPI GULF COAST 30