Using the Meeting Remote

• PLAY• PAUSE• REWIND• FAST FORWARD• STOP

PLAY (About Process)

• A good focus question• Wilkinson – “Bonfire of

Responses”o Paint the picture …o Elaborate …o So …?

PAUSE (About Listening)• When you’ve heard the

same thing for the 3rd or 4th time• Jarring discussion or arguing

o PAUSE and summarise the issues you’re hearing

• Vigorous Agreemento PAUSE and summarise the points of

agreement or actions you’re hearing

REWIND (About Elephant Tracks)

• When you’ve heard someone brush past something big and hairy (assumptions, critical issues) o “We don’t need to talk about that”o “That’s just the way things are done

here”• REWIND, identify the elephant

and pose it to them

FAST FORWARD (About Direction)• When discussion is getting stuck

at an operational or issue levelo “No that won’t work, what we should do is”o “What we really need is another $100k”

• FAST FORWARD to help people picture what they’re working towards then reframe

• “Let’s FAST FORWARD, what will this look like when it’s done, if it’s successful? Ok, great, how is the best way to do that?

STOP (About Doubt)• When people are unclear on

How, What or Why they’re doing something?o Bob Dick – “Levels of Organisational

Doubt”• STOP the discussion by

checking people are clear on the prior level before moving on

HOW

WHAT

WHY

DOWNLOAD (About Gen Y)• If the remote isn’t working?• Just Google it• Or illegally download

a movie (or a job) with a happier ending

Some Gen Y reasoning