Timesheet Review, Suspension, Release for Cause/Compelling

Office on Volunteerism and Community Service

MEMBER MANAGEMENT

Member On Board

You have… Collected and retained eligibility

information, as needed Reviewed and signed Member service

agreement prior to accumulating service hours

Conducted and documented Member orientation and reviewed expectations, requirements and provided training

Now What? Is Your Member Ready To Serve?

Managing Your Members Now that your Member is ready, it is

your turn… You want to meet with your Members

and Program Staff on a regular basisMaintain an ‘open door policy’

Review timesheets consistently Make a clear policy for time off Follow proper policy for suspending

or releasing a Member

Meeting with your Members

Take time to meet with your Members and Staff regularly to provide training, review procedures, expectations and just check-in

Maintain an ‘open door policy’ for when Members have questions or need guidance

Conduct Member evaluations at mid-year point and end of year to provide feedbackThis is a CNCS requirement

Review Member Timesheets Member timesheets are a record of

service and training hours They are documentation necessary to

support eligibility for the education award and must support the number of hours for the type of award

Must be: totaled correctly, and dated and approved and by BOTH the supervisor and program director or designee

Review Member Timesheets Member timesheets should document

service, training, and fundraising Training time cannot exceed 20% of the

aggregate hours for all program Members Fundraising is limited to 10% of the

individual member hours Reviewing hours regularly with Members

will help them to stay on track with completing their service and help with retention

Policy For Time Off Make sure there is a clear written

policy regarding absence, lateness and time away from service

Ensure that Members understand their responsibility for notifying their Supervisors and for providing proper documentation

If a Member is suspended from the program, the Member file must be properly documented

Suspending A Member If a Member is suspended from the

program because of a performance issue, medical condition or other reason, this must be properly documented in the Member’s file

The Member must also be suspended in My AmeriCorps and in VA OnCorps The Member can be reinstated in both

systems when they return Also, the Member living allowance must

be withheld until their return to service

Member Release from Service -§2522.230

An AmeriCorps Member may be released from service for a compelling personal circumstance or for cause

Compelling personal circumstance criteria are issues beyond the Member’s control, including: disability, serious illness, death of family member, military service obligations Members that are exited for these

reasons receive a pro-rated education award

Member Release from Service -§2522.230

Members released for cause do not receive an education award

The Member’s file must be documented with evidence of the Compelling Personal Circumstance

Exiting Your Member An exit interview should be

conducted with the Member Interviews enable members to

transition from service into the next stage of their lives with greater ease and success

They also provide valuable feedback that can be used to benefit programs and improve services

Exiting Your Member

Exit information must be completed on each Member in My AmeriCorps

This must be completed within 30 days of the completion of the Member’s service year

A Well Managed Member is Ready For Anything!

Thank you for your time!

Please contact your Program Officer with specific questions about this

session.