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Voscur magazine Thrive - Sofa project & Serenity house profiled
Citation preview
Supporting Voluntary & Community Action December 2010 / January / February 2011
Advice Centres Assess Impact of Cuts
Computer Recycling Scheme
SOFA Launches Office Furniture Initiative
What is Bristol Youth Links?
Bristol Wi-Fi Hot Spot Initiative
New Local Enterprise Partnerships
Big Society Strategy for Third Sector Announced
Why Monitor and Evaluate?
Bristol Gets Ready to Go PoPP!
European Year of Volunteering
Big Lottery supports Serenity House
Inside Voscur’s Magazine
Imag
e: T
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Kin
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Band practice at The Urban Academy – Out of School Arts Activities for Young People.
See page 22
Charity no. 1018963
TACT is a well respected fostering and adoption agency. TACT will offer you excellent training with 24hr support and a break from caring when you need it.
TACT pay between £322 & £574 per week per child as well as additional allowances for birthdays, festivals and holidays.
Although fostering can be challenging it can also be very rewarding. If you believe you have the capacity and commitment to support vulnerable children and young people between 10-16 years old, then we would like to hear from you. To make a difference give us a ring now on: 0117 927 7725 or email [email protected]
www.tactcare.org.uk
Shape a life. Be a foster carer.
Issue 12 December 2010 / January / February 2011 www.voscur.org 3
Charity no. 1018963
TACT is a well respected fostering and adoption agency. TACT will offer you excellent training with 24hr support and a break from caring when you need it.
TACT pay between £322 & £574 per week per child as well as additional allowances for birthdays, festivals and holidays.
Although fostering can be challenging it can also be very rewarding. If you believe you have the capacity and commitment to support vulnerable children and young people between 10-16 years old, then we would like to hear from you. To make a difference give us a ring now on: 0117 927 7725 or email [email protected]
www.tactcare.org.uk
Shape a life. Be a foster carer. Contents
Thrive! is available on disc. Please contact the
office if you would like to receive your Thrive!
this way. The newsletter is also available online
as a pdf at www.voscur.org/magazine
Why not advertise?
Special discounts for Voscur members. Deadlines for March/ April/ May 2011 edition of Thrive!: Tuesday 1 February for ads and articles. Friday 18 February for flyers. Details of prices at www.voscur.org/magazine or phone Polly Stewart on 0117 909 9949.
Disclaimer: some of the views expressed in this publication are those of individual contributors and do not necessarily represent those of Voscur. Publications, events and services mentioned in Thrive! are not necessarily endorsed by Voscur.
Welcome
4 Editorial
5 New Members
6-7 Sector NewsNew Resources for Mental Health and Learning Difficulties
Community Learning, Employment and Skills Partnership
Local Enterprise Partnership
8–10 Have Your SaySupporting a stronger Civil Society
Big Society strategy for charities, voluntary groups and social enterprises announced
Pride of Place Project
11 CompactCommissioning developments at Bristol City Council
12-13 Advice Services Advice centres assess impact of cuts
14-15 Training and LearningMonitoring and Evaluation – the basics
Take Part – Training sessions
16-18 Member ProfilesSOFA project launches office furniture initiative
Serenity House – Bristol Alcoholism Recovery Service
19 EqualitiesBristol City Council’s Equalities Impact Assessment
20-21 Finding FundingRegional Transition Fund announced
How to maximise your organisation’s income
22-23 Children and Young PeopleWhat is Bristol Youth Links?
Events
24 Children and Young People – Member profile Urban Academy – Out of school arts activities
25 Developing ICTComputer recycling and community Wi-Fi hot spots
27 Volunteering BristolChallenges and opportunities ahead
28 Diary
www.voscur.org December 2010 / January / February 2011 Issue 124
Equalities Article
Training
Resources
Event
Key to symbols
Editorial
In little over six months the
coalition government has
enthusiastically driven forward
the ‘Big Society’ agenda and its
key aim of putting people, not
the state, at the heart of
decision making.
This ‘Big Society’ agenda is likely
to have significant implications
for the Voluntary and Community
sector, with the anticipation that
the draft Localism Bill (due to be
published in December) will give a
much bigger role to the Voluntary
and Community Sector and Social
Enterprise in the delivery of
what are currently public sector
services.
Neighbourhood Partnerships
will be playing an increasingly
important role in the coming
year, with proposals announced
by the council in November, for
them to take decisions on, for
example, how the money paid by
developers to mitigate the impact
of development is spent. For more
details visit: http://tinyurl.com/
quickguide-NPS106
The Neighbourhood Partnership
Residents’ Forum meeting in
January will be discussing the
government’s ‘Big Society’
proposals for community
organisers, what they might
mean for Bristol and how Bristol’s
voluntary and community sector
might, working with residents,
take a lead.
January is always a good time to
start something new and with
2011 designated the European
Year of Volunteering, Voscur will
be working with Volunteering
Bristol to support the sector.
The free ‘Take Part’ sessions
running until March provide an
opportunity for people to get
involved in decision-making.
With so many changes taking
place at a national level, you might
wonder who is making these
decisions and how you can have
your say about them. In February
we’re running a free information
session with the Parliamentary
Outreach team to help answer
these and other questions, see
page 17 for more details.
Voscur is not immune to change
either and the new support
service for the Voluntary and
Community sector that will start
in February 2011 will be a major
change for us. As Thrive! goes
to press, the details are not yet
finalised, but please visit our
website for more details.
Whatever the impact of the
changes are on Voscur and
Voluntary and Community
organisations in Bristol during
the coming year, Voscur remains
committed to supporting the
sector to survive and thrive.
On behalf of the Voscur board
and staff we hope you have a
restful Christmas break, and a
Happy New Year.
Best wishes from the Voscur team.
All change or more of the same?The New Year is a time to embrace change, yet as 2010 draws to a close we approach 2011 with an expectation that we will be embracing more change than we could ever have expected just twelve months ago.
Issue 12 December 2010 / January / February 2011 www.voscur.org 5
New Voscur Members
Skate Club:
A voluntary organisation that uses
skateboarding to engage young
people aged 13-19. They run a one
day a week open access skate club
at Wicklea Youth and Community
Centre. They are hoping to expand
to two days a week before the
end of the year as well as offering
a mobile skate park that can get to
other youth clubs around Bristol.
Visit: www.skate-club.co.uk
St Mungo’s:
St Mungo’s opens doors for
homeless people. The Compass
Centre in Bristol provides
emergency accommodation,
support towards recovery and
help to prevent rough sleeping.
They run over 100 projects and
help thousands of people make
life changes every year. In Bristol
this includes Street Outreach
team, Pathways to Employment
team and Wellbeing Service
offering one to one and group
work with psychologists.
Tel: 0117 944 0581 or
visit: www.mungos.org
Bristol Education Support Project:
Provides extra educational
support to school age children
to help develop their learning
skills and to raise the level of their
educational achievement. They
offer cultural and confidence
building classes to mainly Somali
students. They also provide
information, advice and guidance
to parents and carers in relation
to their children’s educational
development.
Email: [email protected]
Bristol Foundation Housing:
Aims to provide supervised
accommodation to encourage
and support homeless people (or
those at risk of homelessness)
and/or at risk of offending to
live more fulfilled lives. They do
this by providing a unique mix of
secure supervised accommodation
together with support. This
support takes the form of
providing advice, information and
assistance with the practicalities
of day-to-day living. They are
building capabilities for coaching
and mentoring to help their
tenants access education and
employment.
Visit: www.
bristolfoundationhousing.org.uk
Global Hope Academy:
Provides an educational service
for Somali children in Bristol.
Promotes cultural and social
events in order to encourage
the full and positive integration
of Somali children into British
society. Provides study support
(homework club) for English,
Maths and Science. Children spend
time on learning opportunities
and academic and enrichment
activities which build the children’s
confidence and self-esteem.
Children are taken on trips to the
countryside and to the Science
museum in London.
For more information email:
African and Caribbean Young Enterprise (ACYE):
Their objectives are to support
the development of local
enterprise initiatives, particularly
minority ethnic owned enterprise.
Improving and developing the
skills of the community by
providing relevant and good
quality training, events and other
types of support.
Visit: www.youngblackbusiness.
ning.com
Who’s Joined Voscur Recently?
www.voscur.org December 2010 / January / February 2011 Issue 126
Sector News
New Resources for Mental Health and Learning Difficulties
Big Society Award Announced
Its new Learning Difficulties
Resource is a comprehensive
collection of practical information
for people with learning
difficulties and their carers.
The resource is laid out in Easy
Read format and designed
to make access to the most
relevant information quick and
straightforward.
Its Mental Health Employment
Portal also has a new addition
– a library of useful background
documents for mental health
professionals and people with
mental ill health trying to
overcome employment-related
discrimination and find or
keep a job.
Like the database itself, these
resources are completely free to
use. They can be accessed from
any internet connection at
www.wellaware.org.uk, or by
ringing the Well Aware team on
(freephone) 0808 808 5252.
Who can make a nomination?
Anyone, including people
who benefit from the group,
organisation or individuals
activities, may make a nomination.
Please do not nominate your
own group, organisation or
yourself, i.e. the organisation
that your work for or group that
you volunteer in, as they need
to ensure that nominations are
independent and supported.
You can, however, encourage
others to nominate you.
For more information email:
gov.uk, please type “Big Society
award” in the subject area.
Or tel: 020 7276 6087
(for nominators).
Well Aware is The Care Forum’s free open access database. It contains the details of 1000s of health, wellbeing and community services in Bristol. It now has two extra resources available.
The Big Society award has been created to recognise individuals, groups or organisations that are demonstrating the Big Society in their work or activities.
Visit: http://tinyurl.com/39dl3oa
Issue 12 December 2010 / January / February 2011 www.voscur.org 7
Community Learning, Employment and Skills Partnership (CLESP)
A LE(A)P into the future
This free South West Forum event
is for Voluntary, Community and
Social Enterprise organisations
wishing to participate in a new
regional consortium.
This event is especially for
organisations seeking a
partnership route into the
up-coming European Social
Fund tenders put out by the
Skills Funding Agency.
Speakers and contributors include:
Adrian Bailey, Director, Regional
Employment and Skills Board,
Helen France, Skills Funding
Agency, Stephen Woollett, South
West Forum, Tim Ward, Learning
Curve and Brian McInally, Hartcliffe
and Withywood Ventures.
To book please visit:
www.southwestforum.org.uk
The Government has given the
Green light to 24 new Local
Enterprise Partnership (LEP)
areas including the West of
England LEP that will incorporate
Bristol, Bath and North East
Somerset, North Somerset and
South Gloucestershire local
authority areas. Local Enterprise
Partnerships will be partnerships
between local authorities and
businesses and will play a key
role in promoting local economic
development.
From 2011, Local Enterprise
Partnerships will take over the
promotion of economic growth
previously carried out by the
South West Regional Development
Agency which will then be
scrapped.
To take the West of England Local
Enterprise Proposal forward,
an interim ‘shadow’ board will
be established which will be
tasked with setting up the Local
Enterprise Board itself, shaping
the delivery arrangements and
leading further discussions with
Government. The Interim Board
will be holding a conference early
in the New Year to inform, engage
and secure the contribution of a
wider group of businesses and key
organisations.
Greg Clark, the Minister for
Communities and Decentralisation,
has said the Government would
welcome the involvement
of voluntary organisations in
negotiations to establish new
public-private partnerships aimed
at boosting local economies.
Voscur has already raised the
issue of Voluntary, Community
and Social Enterprise involvement
with this board and will be seeking
to ensure that the sector is
represented at this level.
CLESP Membership Grows
Within the last few months, over 70 Voluntary, Community and Social Enterprise organisations have been confirmed as members of CLESP. All are based in the South West, have an active interest in skills, and want to use joint working to access the larger skills, learning and employment contracts on offer. New members are welcome – for a membership pack and form visit: www.learningcurve.org.uk/Aboutus/News/newsclesp
Sector News
Official launch event Monday 13 December, 9:30am-2pm, Exeter
www.voscur.org December 2010 / January / February 2011 Issue 128
Have Your Say
Supporting a Stronger Civil Society
Supporting a Stronger Civil Society tells us that
‘…accessing infrastructure
support is associated with
positive outcomes, including a
substantially higher likelihood of
success in grant applications and
bidding for contracts’
The consultation asks 10 questions
– we have summarised these and
NAVCA’s views (which we endorse)
below.
How can online services for frontline groups be improved?
It is important that local voluntary
organisations and community
groups can find and access the
information they need when they
need it. There is a vital role for
local infrastructure organisations
to signpost and check the quality
of what is available so local groups
get the greatest benefit from the
vast array of information available.
How can working with business be improved?
Any help from government
to increase support from
local businesses is welcome.
Government can help by
reminding business of the
importance of supporting the
day to day work of local charities,
focusing on that which makes the
difference rather than looking for
eye catching initiatives to support.
How useful are bursaries?
We support the use of bursaries
for accessing technical or very
specialist support. However, a
local brokering service delivered
by skilled development workers
is essential to the effectiveness
of bursaries. Care needs to be
taken to ensure that the bursaries
benefit the groups in need of
support and not the support
providers.
How can ‘expert intervention’ support areas that are lacking ‘social capital’ and develop stronger civil society?
NAVCA interprets social capital
as both the glue that binds
communities together and the
bridges that provide links between
communities. An area has weak
social capital when it both lacks
local infrastructure support and
individuals do not have sufficient
skills to create this glue.
What will Voscur do next?
Voscur will be writing directly
to our members and asking you
to complete a short survey so
that we can make an informed
response to the consultation
before 6 January 2011.
The Government has launched a major consultation called Supporting a Stronger Civil Society, on the role of infrastructure services like those provided by Voscur. This is to inform its Big Society strategy for charities, voluntary groups and social enterprise.
Jargon buster
NAVCA: National Association
for Voluntary and Community
Action. NAVCA awarded Voscur
(which is a NAVCA member) a
quality mark in 2008. NAVCA
estimates that its members
support around 100,000 local
voluntary and community
organisations each year.
To see the full
consultation and to find
out more, please visit:
www.strongercivilsociety.org.uk
Issue 12 December 2010 / January / February 2011 www.voscur.org 9
Have Your Say
Government announces Big Society strategy for charities, voluntary groups and social enterprises
The Office for Civil Society has launched a strategy to support charities, voluntary groups and social enterprises.
Nick Hurd, Minister for Civil Society
launched the strategy in October
saying that,
“Civil society groups cannot be
immune from public spending
reductions which are necessary
for the whole of society. But
our vision for a Big Society,
with more diverse providers
of public services and greater
power for communities to
make local decisions, brings
huge opportunities to charities
voluntary groups and social
enterprises.”
“The Building a Stronger Civil
Society strategy gives a clear
plan for government support to
charities, voluntary groups and
social enterprises as they adjust to
a new relationship with the state.
It’s important that we hear from
the front line about the kind of
support that will really help them,
which is why we are launching a
consultation.”
The strategy follows three ‘core
components’ of the Big Society
agenda:
Empowering communities
Giving local councils and
neighbourhoods more power to
take decisions and shape their
area. The strategy says that
5000 Community Organisers will
be trained over the lifetime of
this parliament (subject to the
outcome of the Comprehensive
Spending review).
Opening up public services
The government says it wants
charities, social enterprises and
co-operatives to have a much
greater role in running public
services. The strategy says this
will involve opening up more
contracts to the third sector
and could involve existing public
service becoming co-ops or
social enterprises. Health and
Social Care, the Criminal Justice
System and Welfare to work are
highlighted in the strategy.
Promoting social action
Citizen action, encouraging
volunteering and increasing
philanthropy are cited as ways the
government wants more people
to contribute to the ‘Big Society’.
Increasing the efficiency of Gift
Aid, encouraging Civil Servants
to undertake community service,
establishing a National Citizen
Service (Youth volunteering)
and a Community First fund for
disadvantaged areas are also
highlighted in the strategy.
Plans in the strategy include:
• Reducing red tape for small
organisations
• Giving public sector staff the
right to form a co-op or mutual,
supported by a new network of
advice and mentoring
• Giving local communities the
right to buy or bid to run
community assets
• Continuing to match fund local
endowments to encourage
giving
• Modernisation of public service
commissioning so the most
efficient and effective charities
can get a fair chance to bid for
public contracts
The full strategy can be
seen online at: tinyurl.com/
BigSocietyVCSEstrategy
www.voscur.org December 2010 / January / February 2011 Issue 1210
Have Your Say
Bristol gets ready to go PoPP!The Thriving Neighbourhoods
Board of the Bristol Partnership is
finalising details of the first Bristol
Pride of Place Project (PoPP)
awards that will take place in 2011.
The PoPP awards are intended to
celebrate the positive things that
local people, working together
with voluntary and community
organisations and/or public
sector partners, have achieved to
improve their local community.
The awards are based around each
of Bristol’s 14 Neighbourhood
Partnerships (NP).
The awards will help to showcase
the successful result or outcomes
from partnership working. For
each award category there will be
a panel of judges who will look at
the evidence provided from each
NPs entry and award specialist
categories (such as commended
or highly commended) and award
an overall winner (a sort of ‘Best in
Show’ award).
The PoPP winners will be
announced at an awards
ceremony in summer 2011 and
there will be an exhibition of all
the PoPP nominations in the new
M Shed (formerly the Industrial
Museum).
So far, four award categories have been confirmed: Stronger Communities
(sponsored by Voscur and the Black Development Agency)
Outcomes might include, for example: processes to make local people
better informed about the NP and local issues; give opportunities to
develop local pride, volunteering, and other types of involvement etc. To
what extent has the NP encouraged the formation of local groups; taken
action to reduce inequalities, and supported/sponsored local events.
Local Environment
(sponsored by SITA)
Outcomes might include improving recycling rates or reducing flytipping.
They might be focused on improving green spaces with trees, clear-ups,
encouraging bio-diversity or on improving local streets by reducing dog
fouling, fly posting, for example, or clearing derelict land.
Health and Wellbeing
(sponsored by NHS Bristol)
Outcomes might include actions to improve mental health, promote a
healthy life style including, for example, encouraging healthy eating and
physical exercise.
Learning
(sponsored by City of Bristol College)
Outcomes might include projects to encourage younger people to
remain in education or the focus might be on older people both in skill
development and for personal self-fulfilment. How have local people
developed skills by being engaged with the NP and with community
activity?
Full details of these and any other awards categories, plus details of how a Neighbourhood
Partnership can enter for the different awards are expected to be announced before Christmas
2010. Visit: www.voscur.org/haveyoursay
Issue 12 December 2010 / January / February 2011 www.voscur.org 11
Commissioning Developments at Bristol City Council
Enabling Commissioning Framework
This will include a comprehensive
set of guidance, templates and
checklists for use by council
commissioners in all commissioning
processes. The framework
incorporates Bristol Compact
principles and guidance as well as
the recommendations from the
recent Select Committee on Third
Sector Commissioning.
This development aims to
standardise Bristol City Council’s
commissioning practice and
this, in turn, will support VCSE
organisations to engage and
win contracts. A process and
standards for decommissioning
is also included. This will ensure
that, where services are no
longer required, service users are
considered, services have robust
exit strategies and organisations
are supported in other
commissioning processes.
Commissioning Intentions
In response to VCSE sector
feedback, in January the council
will publish details of services that
it intends to commission during
2011/12. Such forward notice
of commissioning intentions will
allow VCSE service providers to
prepare for specific commissions,
form partnerships and allocate
resources. Bristol Compact will
be working with commissioners
to build capacity in specific
VCSE sectors and support the
engagement of VCSE organisations
in commissioning.
BePs system upgrade
The new improved version
of Bristol City Council’s
e-Procurement System (BePS) will
be online by April 2011. The new
system has incorporated feedback
from VCSE service providers and
aims to be more user friendly. Its
library function, for example, will
allow providers to upload their
policies and procedures once and
select relevant documents for each
tender process (rather than upload
them all each time).
Over the last few months, Bristol City Council and the Bristol Compact have been working closely in several important commissioning developments that will help the Voluntary, Community and Social Enterprise (VCSE) sector engage with commissioning. Mark Hubbard, Bristol’s Compact Liaison Officer, provides a progress update.
Bristol Compact
For more information:
Visit: www.bristolcompact.org.uk
or contact Mark Hubbard,
Compact Liaison Officer,
tel: 0117 909 9949,
email: [email protected]
The Bristol Compact is an
agreement between the Bristol
Partnership and the Voluntary,
Community and Social Enterprise
sector to improve their
relationship for mutual advantage
and community gain.
Bristol Compact training: Different Ways of Collaborating
Thursday 20 January 2011,
9:30am-3pm
Partnership working and
collaboration are often presented
as solutions to increase value for
money and for VCSE organisations
facing cuts to funding. This
session includes different
models for collaborative working,
resources to enable successful
collaborations and ways to resolve
issues and difficulties.
Trainers: Elaine Flint and Julie
Ellison, Social Enterprise Works
Bristol Compact training coming
up in the New Year:
•Costing Your Project
•Getting Ready to Trade
For details visit:
www.voscur.org/training
Further information about the commissioning framework and developments within Bristol City Council: www.bristol.gov.uk/commissioning
www.voscur.org December 2010 / January / February 2011 Issue 1212
Bristol Advice Centres Assess Impact of Cuts
No-one can have missed
the ongoing debate about
whether or not the proposed
cuts recommended by the
June budget and the October
Comprehensive Spending Review
will have a disproportionate
impact on the poorest and most
vulnerable in society. Whichever
way you choose to read it, there
is no doubt that living on less
money when you are already poor
is much harder than living on less
money when you are wealthy;
people in receipt of a range of
benefits will unarguably be living
on less money. To put it starkly, if
you receive £1000 per week and
receive a 10% cut you still have
£900, if you receive £100 you
have £90.
Advice agencies across Bristol
are already struggling with the
upsurge in clients seeking help
and it looks like things are going
to get worse. We are already
concerned that the rhetoric in the
press about the deserving and the
undeserving poor, for example,
will derail a lot of good work
undertaken in the city, particularly
by the city council welfare rights
unit (WRAMAS) to encourage
people to claim entitlements that
are rightly theirs.
Already in excess of £50m1
from the city goes unclaimed
particularly by the elderly, people
from BME (Black Minority Ethnic)
communities and those with
mental health problems. This
we know will be exacerbated
by changing and more complex
rules and where waiting times are
already lengthy. For example 32%
of Employment Support Allowance
claims go to appeal2 (with 40%
of these being awarded to the
claimant), some of which are
taking more than 15 months to
process. Indeed much of the work
of advice agencies is about dealing
with the failures of agencies and
their systems, resulting in fewer
people being helped.
We have already seen in 2010/11
cuts in the Legal Aid budget for
housing and welfare benefits
advice in the city. The Government
consultation which seeks views on
their proposals for the reform of
legal aid in England and Wales is
open until 14 February 2010. The
proposal indicates that legal aid
will be cut for welfare benefits
cases but will be available for
some debt and housing matters.
Visit www.justice.gov and click
on consultations, for more
information.
The Financial Inclusion Fund which
provides funding to six agencies
in the city to help people manage
debt is due to end in March 2011
with no sign of replacement.
Credit should go to Bristol City
Council and NHS Bristol for ring
fencing the budget to the main
providers of advice but how long
they will be able to sustain this is
open to question.
Smaller agencies offering advice
remain subject to the review of
the General Grants Investment
Fund by BCC, and others who have
no dependence on local authority
funding are already looking at
severe reductions in services or
prospective closure.
There is much talk nationally about
replacing face to face advice with
internet access, despite the fact
that 30% of the population does
not have home access to the
internet and even those who are
adept at using the internet, young
people3, do not see it as a way to
Advice Centres
“There is no doubt that living on less money when you are already poor is much harder than living on less money when you are wealthy”
Issue 12 December 2010 / January / February 2011 www.voscur.org 13
resolve their difficulties. A recent
independent study has also shown
that people want face to face
support4.
In the face of this, how will
people’s rights be defended? The
National Pro-bono Centre opened
its doors recently, but whilst pro-
bono work is helpful, it cannot
possibly make up for the proposed
cuts to legal aid, nor can lawyers
skilled in one area of law easily
turn their hand to other areas.
Volunteering is also an important
piece of the advice jigsaw;
agencies already take on
volunteers to support generalist
advice work and cannot take more
on because of the retraction
in the jobs market as current
volunteers are not moving on.
The fact is that the range of
advice given in the city is complex
and that complexity requires
people who have considerable
training and experience in dealing
in these areas.
We are fortunate in Bristol to
have agencies that work together
well, who focus on providing free
and independent services in the
best interest of the client in a
confidential, non-discriminatory
way, bringing in over £8.2 million
annually5 in previously unclaimed
benefits and awards. Information
on agencies and the services they
offer can be found on
advicewest.org.uk
All agencies are striving to look
at alternatives and options but
these are inevitably limited.
Against this background fewer
people, especially the most
vulnerable are going to be able to
secure their rights and we will all
be poorer for that.
Thanks to the Advice Network
for contributing this article.
Advice Network
84-88 Colston Street
Bristol BS1 5BB
Tel: 0117 929 2153
Advice Centres
1. Bristol City Council Welfare Rights and Money Advice Service estimate
2. DWP Working Age Benefits Division ESA Work Capability Assessment Official Stastistics July 2010
3. Opening Doors to Young People (Youth Access July 2010)
4. Shopping Around – What consumers want from the new legal services market (Jures, June 2010)
5. Advice Network Benchmarking Report of major advice agencies October 2009
www.voscur.org December 2010 / January / February 2011 Issue 1214
Voscur Training and Learning
The Basics of Monitoring and EvaluationMany organisations are
unclear about the purpose of
monitoring and evaluation.
Monitoring and evaluation is
useful not only for funding
purposes but more importantly
to prove that your organisation
is making a difference to the
people it is set up to support.
What is the difference between
monitoring and evaluation?
Charities Evaluation Service*
definitions are as follows:
Monitoring
This is about collecting
information that will help you
answer questions about your
project. It is important that this
information is collected in a
planned, organised and routine
way. You can use the information
you gather to report on your
project and it will help you to
evaluate.
The most important part
of collecting data is that
organisations need to be clear
about what information they
need to collect and why they are
collecting it.
Mostly organisations collect data that shows:
Outputs – what is directly
produced by a service or a
project? For example: the
number of people who attended
a training session.
Outcomes – the benefits, changes
or difference that you make to
your service users. For example:
improved health or better
employment opportunities.
The information you collect
is informed by the aims and
outcomes of your project.
Evaluation
This is about using the monitoring
and any other information you
collect to make judgements about
your project. It is also about using
the information to make changes
and improvements.
Monitoring and evaluation of your
service is important because it
helps you to identify how well your
service is doing, what you need to
improve and whether you are on
course to achieving what you are
set up to do.
It will also help you to show how
effective your organisation is and
ensure that both funders and the
general public know that you are
benefiting those people who use
your service.
To find out more go to:
Charities Evaluation Service*
Aims to strengthen the voluntary
sector through offering free and
below-cost support and services
to charities and community
organisations.
Visit: www.ces-vol.org.uk
Tel: 020 7713 5722
National Council for Voluntary
Organisations (NCVO)
– How to Monitor and Evaluate
Visit: www.ncvo-vol.org.uk/
strategy-impact/learn/impact/
measuring-impact/how-to-
monitor-and-evaluate
Tel: 020 7713 6161
Contact Voscur
Ruth Pitter
E-mail: [email protected]
or Sophie Bayley
E-mail: [email protected]
Tel: 0117 909 9949
‘We want to see communities all over the country in which high numbers of people
are actively engaged in making their neighbourhood better and are giving
something back.’
David Cameron, Prime Minister
‘Take Part’ is a series of training and learning sessions to help you to gain skills, knowledge and confidence and become an empowered citizen who is able to actively contribute to your community, influence public policies and services.
Take Part Spring Training and Learning events
‘What do school governors do and how can I take part?' Wednesday 26 January 2011, 7pm - 9pm 'Engaging with Parliament' find out what happens in Parliament and how you can take part Saturday 19 February 2011, 9.30am - 1pm
'What is a Neighbourhood Partnership and how can I take part?' Thursday 24 February, 6 - 8.30pm
Speaking with Confidence Wednesday 9 March 2011 - 9.30am-3.30pm
Take Part training and learning courses are free of charge but places are limited so booking is essential.
Take Part is supported by the Department for Communities and Local Government and run by Voscur, the organisation supporting voluntary and community action in Bristol. Find out more at www.voscur.org/haveyoursay/takepart or call Voscur on (0117) 909 9949.
Free:
www.voscur.org December 2010 / January / February 2011 Issue 1216
Office furniture initiative launches despite economic uncertainty
As both a charity and social
enterprise (SOFA Project was
one of the first organisations
to be awarded the Social
Enterprise Mark) SOFA Project
has been looking to expand
and diversify its services to
meet changing demands and
market opportunities. In 2005
the organisation set up its
Revamp operation in response
to new European guidelines on
the disposal of waste electrical
equipment, and now reconditions
donated electrical appliances
such as fridges, cookers and
washing machines for sale in
its 3 shops. More recently SOFA
has established partnerships
with some of the leading
manufacturers of electrical
appliances to sell ‘graded’ new
appliances and end of stock
products.
SOFA’s most recent initiative is its
diversification into office furniture
which was launched in September
2010. SOFA Office offers a wide
range of good quality office
furniture donated by organisations
who want to minimise their impact
on the environment through
ensuring that their surplus office
furniture is not sent to landfill
sites as waste. As a result SOFA
Office can sell this furniture
at very low prices, and as the
furniture has been donated it
is not subject to VAT. As part of
its social mission SOFA Office
will also offer a discount of 15%
on display prices to Voluntary,
Community and Social Enterprise
organisations.
SOFA Office has been developed in
partnership with Green-Works, an
award-winning social enterprise,
and Social Enterprise Mark holder,
who have pioneered the re-use,
re-manufacture and recycling
of office and school furniture.
In line with the ethos of both
organisations the new venture
has created 10 new jobs and
work placements. Schools and
communities in Ghana and Sierra
Leone will also benefit as some
of the donated furniture will be
sent there by container to help
improve the lives of people in
these countries.
The new venture is very much
in keeping with the aims of the
Bristol Green Capital programme
(www.bristolgreencapital.org)
which is encouraging organisations
to improve their environmental
sustainability and reduce their
carbon emissions. The city’s
ambitious target is a reduction of
21% by 2020 from a base year of
2005. In the financial year 2009/10
the work of SOFA Project meant
that 478 tonnes of furniture and
domestic appliances were diverted
from landfill sites – this equates
to reducing carbon emissions by
approximately 380 tonnes. The
SOFA Office initiative is forecast
to save a further 355 tonnes of
office and school furniture from
landfill in its first year of operation
– the equivalent of 255 tonnes
of carbon emissions – making
sense from both a business and
environmental perspective.
Bristol is widely acclaimed as one of Britain’s, if not Europe’s, greenest cities. Amongst the many organisations based in the city which have helped to gain this reputation is SOFA Project. Set up by a small band of committed people in the early 1980s with the aim of providing donated furniture to families on low incomes, the organisation has grown and diversified and added an environmental aim to its original charitable objects.
Voscur Member Profile
Issue 12 December 2010 / January / February 2011 www.voscur.org 17
Voscur Member Profile
SOFA Office is open to both the public and organisations from Monday – Friday 9:00am-4:30pm at
St Vincent Works, Silverthorne Lane, St Philips, Bristol BS2 0QD. Tel: 0117 972 0889.
Website: www.sofaproject.org.uk
www.voscur.org December 2010 / January / February 2011 Issue 1218
Serenity House
A registered charity, Serenity
House – BARS, is committed to
providing non-medical treatment,
information and education,
through the Recovery Dynamics®
12 step community based model
over a twelve week period (with
flexible starting dates) to any
person suffering from addiction
who has a desire to get well. This
is regardless of their ability to pay
for services.
This scheme has been successfully
running for seven years. Their
purpose is to inspire clients with
the knowledge to complete a
process that enables them to
become happy and productive
members of society and to carry
the message of recovery to those
who still suffer from addiction.
Within the Service they offer
the following:
• Education and information
• Treatment
• Continuing care
• Relapse prevention
• Employment guidance
• Counselling
• Volunteer & Mentor training
• Recovery Dynamics Counsellor
training
• Get fit – keep fit
• Specialist referrals
Working in Partnership
Serenity House has secured a new
contract working in partnership
with Safer Bristol which will
help consolidate their efforts in
the City on behalf of the most
vulnerable groups. They are
also working in partnership with
North Somerset Council and
are extremely grateful for their
enthusiastic endorsement of their
programme.
Their programmes’ rolling start
dates mean that clients are able
to join at any stage. This allows
for a flexible schedule which gives
their clients the opportunity to
reach the end goal of recovery.
The programme runs from
Monday to Friday from 10:00am
to 2:00pm. The group, 16 in
number at the moment, sit in a
pleasant classroom setting where
they work through the Recovery
Dynamics® sessions. Their venue
offers a walled garden, perfect for
quiet times and conversation.
Volunteering Opportunities
Anyone keen to gain new skills,
knowledge and experience in this
field is welcome to contact them
with a view to Volunteer Training.
Serenity House, has recently received a substantial Reaching Communities Big Lottery grant which means that they are able to make their services more easily accessible.
– Bristol Alcoholism Recovery Service (BARS)
Voscur Member Profile
For more information
write to:
43 St Nicholas Street,
Bristol, BS1 1TP
Phone: 0117 927 7839
Email: recovery@serenityhouse.
org.uk
Visit: www.serenityhouse.org.uk
Terry Troake & David Comer, two of the staff team Sally Walker-Cousins, Chairperson
Issue 12 December 2010 / January / February 2011 www.voscur.org 19
Equalities
Equality Act 2010
This new law, which came
into force in stages, starting
in October 2010, replaced all
existing equality law, including
the existing public sector duties.
From April 2011 there will be a
new public sector equality duty,
which will cover disability, race,
sex, gender reassignment, age,
sexual orientation, marriage and
civil partnership, religion or belief,
pregnancy and maternity.
Public sector organisations also
have to demonstrate how they
have taken into account the
impact of equalities in the design
of key policy and service delivery
initiatives. The method they use
is to undertake Equalities Impact
Assessments.
What is an Equalities Impact Assessment?
It is about making sure that the
outcomes of whatever they plan
are the best possible outcomes
for all communities.
Bristol City Council begin their
Equalities Impact Assessments
by identifying what needs to
be achieved by the proposal
(for example, a policy, contract,
project, review, programme)
and they anticipate what impact
this could have on equalities
communities.
If they anticipate there could
be a negative impact, then
they plan into the design of the
project or contract different
ways of lessening the impact. This
could be positive action such as
improving access arrangements
and/or changing the way they
design the service.
If at this screening stage they
identify there could be a
significant impact on an equalities
community, then they proceed to
a full Equalities Impact Assessment
and as part of this they consult
with equalities communities. In
2009, the council undertook 70
Equalities Impact Assessment
screenings of strategic proposals,
and consulted equalities
communities in 18% of these.
In the Council’s single equality
scheme 2010-13, they aim to
involve equalities communities in
at least 50% of Equalities Impact
Assessments by 2013.
The Council is looking to develop
a comprehensive list of people
who want to get involved in
consultation, to make sure they
can contact activists directly.
In June and September 2010
they held six training sessions to
explain to communities how to
get involved in Equalities Impact
Assessments.
If you would like to get
involved please contact:
Or contact: Jo McDonald on
0117 922 2662.
Equalities Impact Assessments– The approach taken by Bristol City Council
www.voscur.org December 2010 / January / February 2011 Issue 1220
Finding Funding
Transition Fund Announced
The Transition Fund will help civil
society organisations which deliver
high quality public services to be
more resilient, agile and able to
take opportunities presented by a
changing funding environment.
The Office for Civil Society has
appointed BIG Fund (non-Lottery
funding operation of the Big
Lottery Fund) to administer
the fund. They will be holding
briefing events in Bristol on 14
December 2010 and Exeter on 15
December 2010, for civil society
organisations which meet the
criteria below and are interested
in applying to the Transition Fund.
The briefing events are open to
charities, voluntary groups and
social enterprises which meet
the following criteria:
1. Civil society organisations with
an income of between £50,000
and £10 million
2. At least 60% of your income is
from taxpayer funded sources
3. You must spend at least 50%
of your taxpayer funded
income on service provision in
at least one of the following
areas – health and social care;
homelessness; education
and training; offender
rehabilitation; welfare to work/
employment services; children
and families; debt counselling
and legal advice
4. Your free reserves must not be
more than six months
5. You face significant cuts;
you will experience cuts of
least 30% of your taxpayer
funded income in 2011/12, as
compared to your most recent
set of signed annual accounts
6. The minimum grant size
is £12,500 and grants will
meet no more than half your
taxpayer funded income. This
means that you will have lost at
least £25,000
7. The majority of the grant
expenditure will be on change
activities
8. You are delivering the majority
of your services in England
Please note you are not eligible
to apply if you:
• are primarily providing
infrastructure services to civil
society organisations – by this
we mean that the majority
of your work is providing
information, advice, training
and other support that helps
voluntary and community
groups do their work better.
Further eligibility information
is available from their website
www.biglotteryfund.org.uk/
transitionfund
The deadline for registering
for these events is Monday 6
December, however, you can
contact them to see if there
are places still available after
that date. Email: transitionsw@
bigfund.org with your name,
phone number, organisation,
address and any access
requirements. Demand will be high
and registration is limited to one
person per organisation. Spaces
will be allocated on a first come
first served basis. Please indicate
which two hour session you wish
to attend:
14 December at 10am – Bristol
15 December at 10am – Exeter
If you are unable to attend a briefing session, all the information you
need on eligibility and applying is available on their website: www.biglotteryfund.org.uk/transitionfund
Event booking enquiries: 01392 849700
Programme information enquiries: 0330 303 0110
Textphone: 0845 602 1659
The Cabinet Office has launched a new £100 million Transition Fund to help the charities, voluntary groups and social enterprises that are affected by public spending cuts to make necessary adjustments so that they can continue to play an important part in public service reform and the Big Society Agenda.
Issue 12 December 2010 / January / February 2011 www.voscur.org 21
Finding Funding
Funding for the Future
Members may find these useful
to make their funding plans and
applications more robust and
sustainable. Below are highlights
from some of the presentations.
Quartet Community Foundation
Deb Appleby, Chief Executive of
Quartet Community Foundation,
outlined Quartet’s work across
four authorities in the West
of England, raising funds to
distribute to groups across the
area. Last year, Quartet gave away
1,202 grants, making it the largest
independent grant maker in the
West of England. The average
grant is less than £2,000.
Quartet is involved with the new
website www.localgiving.com.
This aims to address the problem
of 85% of online giving going to
only 5% of charities. This website
hopes to improve that statistic
by helping smaller organisations
to raise money online. Visit the
website for details.
Quartet is also developing a
‘Youth in Transition’ programme,
which supports young people in
the transition from primary to
secondary school. It is hoped a
pilot project will start in January
2011 and will run for 2 years.
Statistics and Data
Sarah McMahon from the
Consultation Research and
Development team of Bristol
City Council outlined how using
statistics and data can improve
your funding applications. Funders
often want you to demonstrate
evidence of need.
Visit: www.fundingcentral.org.uk
Visit:
www.quartetcf.org.uk
Tel: 0117 989 7700
You can find statistics
and make comparisons
with users of your
service to the wider population
in Bristol by visiting the following
websites for key sources of
evidence:
www.bristol.gov.uk/statistics,
www.bristolpartnership.org/
intelligence
Voscur’s Funding Fair, 2010, proved a great success. For those who were unable to attend the event, there are full details of all the presentations on the Voscur website: www.voscur.org/fundingfair2010
– how to maximise your organisation’s income
Searching for Suitable and Sustainable Funding
Funding Central is a free
website for charities, voluntary
organisations and social
enterprises, managed by the
National Council for Voluntary
Organisations (NCVO). It offers
access to thousands of funding
and finance opportunities and
a wealth of tools and resources
to develop sustainable income
strategies appropriate to need.
www.voscur.org December 2010 / January / February 2011 Issue 1222
What is Bristol Youth Links?
The Bristol Youth Links Board is
responsible for developing this
strategy, and is a predominantly
local authority group that is
chaired by the Service Director of
Education Strategy and Targeted
Support, Bristol City Council.
The group reports to the 14-19
Partnership Board, which is under
the Children’s Trust. There are two
Voluntary and Community Sector
representatives, Jo Stallard and
Frances Harrison.
The Bristol Youth Links Review:
The aim of the recent review was
to improve outcomes for young
people in Bristol by:
1. the development of a robust
mixed market of Bristol Youth
Links service providers
2. strengthening the influence of
young people and their families
3. strengthening arrangements
to identify, assess and meet
the needs of vulnerable young
people early in the context of
their everyday lives
4. making services more
accessible to all young people,
ensuring equality of access to
vulnerable young people
5. integrating quality and
performance systems
6. efficiency savings which
reflect the current economic
conditions and public sector
spending
A proposal arising from the review
recommends that services are
based in three area hubs around
the city.
The services that will be
commissioned during 2011/12
will fall under the categories
of universal, targeted universal
and targeted support. Some
services may be remodelled or
decommissioned.
Brief Definitions:
Universal:
All young people who live in Bristol
will have easy access to Bristol
Youth Links services that are based
in their communities and/ or
within the city and provide:
• A range of enjoyable and
exciting structured activities
• Information and personalised
advice, guidance and support
• A range of ways to have their
say in developing services
Targeted Universal:
Some young people’s
circumstances place them at
risk of achieving poor outcomes
in later life. Bristol Youth Links’
services will be designed to ensure
the specific needs of these groups
of young people are met.
Targeted Support:
Some young people will need
personalised support if they show
evidence of an early intervention
need and are unable to access
universal Bristol Youth Links
services. These young people will
be allocated a key worker.
A Bristol Youth Links ‘Market
Testing’ event will take place on
Wednesday 12 January (see p 23
for details).
For details about other Bristol
Youth Links Board meetings, visit:
www.voscur.org/networks/
children/reps
Bristol Youth Links aims to provide a range of services for all young people aged 13-19
and for those up to 24 with additional needs to build resilience, self-reliance and their
ability to manage their personal and career development, including learning.
Children and Young People
Issue 12 December 2010 / January / February 2011 www.voscur.org 23
Children and Young People
Commissioning:
Invitation to Bristol Youth Links market testing event
12 January 2011, 2:30-5:00pm and repeated 6:00-8:30pm.
Following the Bristol Youth Links review, Voluntary and Community Sector service providers are invited to this market testing event. The commissioners will present a potential vision of how future services could be delivered to young people. They will be seeking feedback, views, opinions, and interest in supporting the Council to deliver the best possible services for young people in Bristol.
To book a place, email Sarah Evens: [email protected] by 4 January 2011.
Joint Voluntary and Community Sector CYP Network Meeting:
Times are changing, where next for CYP in Bristol?
Wednesday, 8 December 2010, 1:00-3:45pm, The Vassall Centre, Gill Ave, Bristol, BS16 2QQ
Speakers include Annie Hudson, Strategic Director, Children, Young People and Skills, Sean Bolt, Service Director of Education Strategy and Targeted Support and Alison Jackson, Service Manager, Children’s Trust and Commissioning.
Find out about national and local policy direction and how it might affect VCS services for children and young people in Bristol, particularly in light of the Comprehensive Spending Review.
For more information visit: www.voscur.org/trainingandevents
Offices for community projects are now available at a busy hub in East Central Bristol, where a number of voluntary organisations are currently based.
Enjoy the benefits Easy access to the city centre
Bus route nearby A thriving shopping street
Car parking and bike racks for visitors Secure bike racks for tenants
Outdoor courtyard Access to shared kitchen and toilets Reasonable rates and service charge
Short or long term let
Need some space?
Contact Tracy on 903 9975
to arrange a viewing
www.voscur.org December 2010 / January / February 2011 Issue 1224
Voscur Member Profile
The Urban Academy
The Urban Academy is the
Kingswood Foundation’s
programme of open access arts
and performing arts activities for
young people. Urban Academy
classes are open to all young
people aged 13-19, and all sessions
cost just £2. The project aims to
provide high-quality arts tuition
in an area recognised as being
economically deprived. The
Academy has developed innovative
projects such as Arts4Life, Urban
Academy and the award winning,
Youth4Youth.
All Urban Academy tutors are
professional arts practitioners
with long experience of working
with young people from a wide
range of backgrounds. Tutors have
included singer/songwriter Patrick
Duff (lead singer in Bristol legends
Strangelove), Thomas Brooman CBE
– the musical director of WOMAD
for over 20 years and DJ / producer
Josh Tucker (Jawa).
All Urban Academy sessions
are held at the Kingswood
Foundation’s site on Britannia
Road, Kingswood. Thanks to
funding from the Social Enterprise
Investment Fund, South
Gloucestershire County Council and
a grant from the Lankelly Chase
Trust, the Kingswood Foundation
has been able to convert an old
swimming pool into an impressive
complex.
There are a range of purpose-built
youth arts spaces including
Studio 1, a professional dance
space with sprung floor, the newly
refurbished Studio 5, a dedicated
youth arts space which includes
chill-out room – a large
multi-purpose space equipped
with PA, stage lighting, video
projector and laptops with
software for music production,
video editing, digital art and
animation.
The Urban Academy will shortly
be launching the Fusion Dance
Company, a performance company
for young people with disabilities,
which will perform regionally and
nationally.
Young people can drop in to
sessions without booking. A full
programme of Urban Academy
activities can be found at
www.urbanacademy.co.uk and for
any questions contact Joe Evans,
Artistic Director on 0117 947 7948
email: [email protected]
Out of School Arts Activities for Young People
If you would like more
information about the
space available to hire
or further information about the
projects for young people visit:
kingswood-foundation.org.uk
or call 0117 947 7948.
Issue 12 December 2010 / January / February 2011 www.voscur.org 25
Developing Information and Communications Technology (ICT)
Computer Recycling and Community Wi-Fi Hot Spots
This scheme aims to refurbish
over a 1000 computers that the
council would, in the past, have
sent for destruction and recycling.
They will then be sold for £35
through Voscur member, Byteback
Computer Recycling, to families
on low incomes and other digitally
excluded groups.
Kevin O’Malley, Project Manager
at Connecting Bristol, is keen for
voluntary and community groups
to promote the project to their
service users to increase take up.
Over 100 machines were already
allocated at project launch.
Groups can apply for the
computers if they are finding
it hard to source good quality
computer equipment from
elsewhere.
This is about community wireless
internet access: Wi-Fi. The first
stage of this scheme saw the
launch of over 30 hot-spots.
Initially only council buildings and
libraries were involved, but the aim
is to increase the number of hot-
spots to over 80 in the coming
months and many community
buildings and community centres
have been identified to receive
this connectivity.
There is no charge for using the
Wi-Fi at these centres and the
idea is that community wireless
Internet access will encourage
more people to test out getting
online in supportive venues and
discover the benefits of being able
to use the Internet. Additionally it
is hoped the hot-spots will provide
access to many city workers who
have to move around Bristol
during the day as part of their
jobs.
A map of the council’s free Wi-Fi
hot-spots is available from www.
bristol.gov.uk/wifi
Bristol City Council has launched two complementary initiatives that will benefit Voscur members.
For more information
contact Kevin O’Malley
at Recycled Computers
(CH/404), FREEPOST SWB535,
Bristol BS1 5BR or visit:
www.connectingbristol.org/
recycledcomputers
Byteback can advise on all IT
related activities tel:
0117 370 6456 or visit:
www.byteback.org.uk
Getting on line
Research commissioned by the
Government Digital Champion,
Martha Lane Fox, highlights
that poorer households can
save money by being on line
and that Government and Local
Authorities can also achieve
efficiency savings by maximising
take-up of on line and digital
services.
The Computer Recycling scheme
The second new scheme is the Community Wi-Fi hot-spot initiative called ‘B-Open’
For more details visit us atAge Concern BristolCanningford House38 Victoria StreetBristol, BS1 6BY Or call us on:
0117 9281 555(open 10am – 1pm & 2pm-4pm Mon-Fri )
Any profits we make from selling these products go directly to support our charitable work
A151V6MAY09 SL019442_10
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Car Insurance and Breakdown ServicesWith no upper age limits and no hidden costs. Pay by instalments at no extra cost (0% APR Typical). Breakdown cover for just £59††
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HolidaysA range of escorted holidays specially tailored for the mature traveller
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Independent Financial AdviceIndependent Financial Advice is provided by The Co-Operative Independent Financial Advisers Limited,who offer financial advice including inheritance tax planning, investment strategies and long term care.
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▲ Subject to minimum contents sum insured of £7,500. Your contents sum insured must represent the full cost ofreplacing all your possessions at today’s prices. †† For vehicles under 11 years old. ^ Subject to medical screeningand acceptance by underwriters and the appropriate premium being paid. Any Age Concern detailed above is a registered charity. The four national Age Concerns in the UK have joinedtogether with Help the Aged to form new national charities dedicate to improving the lives of older people.
Visit your local
Age Concern forface to face
service
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Issue 12 December 2010 / January / February 2011 www.voscur.org 27
Volunteering Bristol
Challenges and Opportunities Ahead2011 European Year of Volunteering
This promises to be an exciting
and challenging 12 months. As
organisations adapt to the new
political and economic climate the
role of volunteers and successful
volunteer management are set
to be increasingly high profile.
Volunteering Bristol will be working
hard over the coming months to
understand the challenges and
the opportunities presented by
the ‘Big Society’ agenda and the
cuts to public services. We will
be adapting our organisation and
our services to ensure that we
are able to support volunteers
and volunteer managers into the
long-term. We hope you will take
full advantage of the opportunities
below.
Volunteer Organisers’ Forum
Need help with your volunteers?
Want to find out how other groups
manage their volunteers? The
Volunteer Organisers’ Forum (VOF)
is inviting new members to join
and share their experiences with
others in the field. The Forum is
a group of around 120 people
working with volunteers in a variety
of capacities. The forum includes
people with expert knowledge of
working with volunteers and meets
bi-monthly to network, share best
practice and identify new ideas
in a structured environment.
Throughout 2010 record numbers
of volunteer managers attended
the forum and it is hoped that it
can expand as a strong, engaged
forum in 2011. Membership rates
are modest and may even be free
depending on the size and sector
of your organisation as we are
keen to involve more volunteer-led
organisations.
Volunteer Management Conference 2011
Following last year’s very
successful Volunteer Management
Conference, Volunteering Bristol
are hosting another jam-packed
conference on 8 March 2011,
focusing on how volunteer
managers need to adapt to their
changing environment. The day will
include a presentation from Rob
Jackson, the keynote speaker from
Volunteering England as well as a
choice of 15 workshops on working
with volunteers. High-profile CIPD
(Chartered Institute of Personnel
and Development) qualified
trainers, Maggie Piazza and
Felicity Dwyer will also be joining
us with a wealth of knowledge
from facilitating the Excellence
in Volunteer Management
Programme and their previous
work as assessors for the Investing
in Volunteers quality standard.
The conference is a whole day
event and will be held in the
Mansion House in Clifton. Price
range from £20-£30 depending
on the sector and size of the
group and bursaries are available.
Discounts are available to VOF
members.
To find out more contact
Jenny Idle
Volunteer Management Support
Co-ordinator
Email: jenny@bristolvolunteers.
org.uk
Tel: 0117 989 7734
Website: www.bristolvolunteers.
org.uk
A participant from last year commented:
“Fantastic! So well organised,
relevant and engaging speakers,
interesting workshops”
Jenny Idle with a volunteer
Voscur Ltd. The CREATE Centre Smeaton Road Bristol BS1 6XN
Tel: 0117 909 9949 Fax: 0117 933 0501 Email: [email protected] Web: www.voscur.org
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December 2010Tuesday 7 December
Recruitment of VolunteersBlack Development Agency, Russell Town Avenue, Bristol, BS5 9TL (9:30am-3:30pm)
Wednesday 8 December
Times are Changing, Where Next for CYP in Bristol?Joint Voluntary & Community Sector, Children & Young People’s Network Meeting Vassall Centre, Gill Avenue, Fishponds, Bristol, BS16 2QQ (1pm-3:45pm)
Thursday 9 December
Health & Safety at WorkThe Gatehouse Centre, Hareclive Road, Bristol, BS13 9JN (9:30am-4:30pm)
Tuesday 14 December (Bristol) & Wednesday 15 December (Exeter)
Regional Briefing Sessions for Transition Fund (10am-12noon) Book by 6 December to: [email protected]
Wednesday 15 December
Neighbourhood Partnership Learning SessionTrinity Centre Trinity Road, Bristol, BS2 0NW (2pm-4:30pm)
January 2011Wednesday 12 January
Bristol Youth Links Market Testing Event2:30pm-5pm and repeated at 6pm-8:30pm. Contact: [email protected]
Tuesday 18 January
Community Buildings Network MeetingWicklea Centre, 281 Wick Road, St Anne’s, Bristol, BS4 4HR (10am-12:00pm)
Wednesday 19 January
Insurance for Charities: what you need to know Baker Tilly LLP, Hartwell House, 55-61 Victoria Street, Bristol, BS1 6AD (6:00 – 8:00pm)
Thursday 20 January
Bristol Compact training: Different Ways of CollaboratingVenue to be confirmed. (9:30am-3pm)
Tuesday 25 January
Retention & Support of Volunteers Venue to be confirmed. (9:30am-3:30pm)
Wednesday 26 January
What do school governors do and how can I take part?Venue to be confirmed. (7pm-9pm)
Thursday 27 January
Neighbourhood Partnership Residents’ ForumRedland Park URC, Whiteladies Road, Bristol, BS6 6SA (6pm-8:30pm)
February 2011Wednesday 9 February
Volunteers and the LawVenue to be confirmed. (9:30am-1:00pm)
Friday 11 February
Action learning for Volunteer Managers. Venue to be confirmed. (10am-3:00pm)
Saturday 19 February
‘Engaging with Parliament’ – find out what happens and how you can take partShirehampton public Hall, Station Rd, Shirehampton, Bristol, BS11 9TX
Thursday 24 February
What is my Neighbourhood Partnership and how can I take part? (Take Part Training)Windmill Hill City Farm, Phillip Street, Bristol, BS3 4EA. (6pm-8pm)
For details of all the above training and events visit: www.voscur.org
Voscur Diary — December 2010 / January / February 2011