Oct Nov 2013

InHouseTHE OFFICIAL MAGAZINE OF CERTIFIED BUILDERS ASSOCIATION OF NEW ZEALAND

OCT/NOV 2013NEW ZEALAND’S MOST QUALIFIED BUILDERS

A BUILDER’S SURVIVAL gUIDE FOR ThE FUTUREPAgE 8

ShARED LIVINg FOR ThE FUTURE PAgE 22

ITM CUP LAUNChPAgE 33

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contactFarming House 102 – 104 Spring Street PO Box 13405, Tauranga Central, Tauranga 3141 Phone: 07 927 7720 | Freephone: 0800 CERTIFIED Fax: 07 927 7721 | Email: [email protected] www.certified.co.nz

INHOUSE | OCT/NOV 2013 1

MESSAgE FROM ThE ChAIRCONTENTS

IN THIS ISSUEMessage from the Chair 1

From the Operations Desk 2

Feature: Geoff Hardy 8

From Around the Regions 10

Feature: Article 8, Leaky Building 18

Feature: Employment & Environmental Law 21

Feature: Centrespread – Shared Living 22

Feature: History of Shared Living Solutions Ltd 24

Feature: Advantage Business 27

Feature: Beacon Pathway 28

ITAB 30

New Labour Only Contracts 39

Membership Benefits 42 - 43

Message from the Chief 45

contactFarming House 102 – 104 Spring Street PO Box 13405, Tauranga Central, Tauranga 3141 Phone: 07 927 7720 | Freephone: 0800 CERTIFIED Fax: 07 927 7721 | Email: [email protected] www.certified.co.nz

This time I’m going to give the regional committees and their members some big kudos. Over the last few weeks I have done some serious km’s around the North Island and I must say I am impressed with what I see out there at grassroots level as far as Certified Builders goes.

The enthusiasm and commitment of the regional Presidents and their committees is fantastic. A prime example of this was the Fight Night fundraiser organised by Bevin MacCarthy and his boys up in Kerikeri. For those of us of a pugilistic persuasion it was a real winner and one of the best organised events I have seen. Nice work! Travelling through Waikato and Hawkes Bay showed me that Certified Builders Association is in great shape around the regions with the local committees working hard to promote the cause. The Auckland committee has been achieving some great success presenting to local high schools at their careers events. This program will certainly result in more young people joining the industry. Both Auckland and Wellington have a significant presence at their respective Home Shows which will give the Association exposure to a large number of potential customers. Great to see things humming along. Thank you to all those who give up their time to help the Association. It is much appreciated.

At our Board meeting in Tauranga in July we welcomed our three new members and participated in two very productive days including an excellent presentation on best practice governance. You will see your Board lift its professionalism in a big way as we head into the future.

Judging by the last two projects in the centre of InHouse our builders are certainly stamping their mark on housing in NZ with some stunning work. Keep up the great effort!

We are looking at launching Home Plan+ in the near future. If you are considering being part of this exciting initiative, don’t delay. Join up as soon as possible. We need this to work for you.

Cheers

Dave BrownChairman

INHOUSE | OCT/NOV 20132

If an issue arises do the unexpected...

ASSOCIATION NEWS: From the operations desk

Nurturing clIENT rElaTIoNS

Jason McClintock – Operations Manager

This month we’re going backwards so we can go forward, in August/September issue of InHouse I touched on opportunities in the market for members. Data from the BRANZ 2012 Homeowners Satisfaction Survey clearly showed service levels to the homeowner bought opportunities to the table. However, this is not as easy as it sounds, with expectations of owners more demanding than ever.

The impression of who you are as a builder and what you offer, often starts before a client has even met you. Referrals, web presents, previous work or something as simple as your answer message, all form an impression.

Your best foot forwardPackaging and presenting your business to win the right work is often learnt from the school of hard knocks, as wisdom and knowledge take hold so does the realisation if you could have your time again, things would have been done differently. To save the heartache and skinned knuckles Certified Builders Association has collaborated with Carters to bring to you the next ToolBox Seminar Series “Keys to winning the right work”. Engaging with clients who have expectations from the onset can be tricky, builders are seen as professionals [on and off the tools] and so service levels are now compared against other trade and non trade professionals.

This seminar with show you how to take the best your business has to offer, structure it , deliver it and follow up to gain influence on the decision making. We’ll also step you through basic sales myths and mistakes. From this seminar I hope you will gain greater confidence with your customers and with this confidence to identify new market opportunities. See page 4 for a venue near you!

Knowledge BasketYou’ve made a good impression, captured the sale, the hard graft has just begun. I’m not talking building I’m talking client relations. How do I know this because I am currently wearing the hat of the client through building a family home. I am demanding, have expectations and frustrated with the whole build process in New Zealand. You would have thought because I have close insight into the building process I should know what is next and sit back and accept it. See it doesn’t work like that; I am running a tight construction schedule and have expectations. Every homeowner engaging with the building professional has expectations, your job as the professional is to service this. And this is why the client from hell with expectations through the roof will have you questioning your position in the industry. Hang in there you’re not alone.

I’ll put my client’s hat on and give you a few tips to put in your knowledge basket.

When a problem arises it’s not the problem itself the client remembers, it’s how you approached the problem, how you serviced the need for efficient and effective resolve and how this made them feel.

The highest level of personnel within your business needs to show compassion and care and be directly involved with the resolve.

If an issue arises on site do the unexpected, go over the top, such as a personal visit to deliver the good news issues have been taken care of.

Follow up, the problem may not be forgotten but the pain and anxiety can be replaced by other positive emotions. A bottle of wine or other simple gift is an expression of personal sincerity.

Understand the difference between business and friendship with your clients, they will respect you for this. The unexpected bottle of wine takes the friendship to another level, whereas the variations for the month are in line with the contract arrangements.

Their new home is their haven, the whole build team needs to treat it as such. It’s the small things they notice as they drive by each day.

Feel the love, you have nurtured the relationship through to the end so keep them on the Christmas Card list, database or facebook and let them know you’re still doing great work. They too have friends and family to recommend you to.

With a customer focus culture in your business the whole build team will be more receptive to the shifting expectations of your clients, smoothing over the road bumps and achieve more memorable builds for you.


ASSOCIATION NEWS

Left to Right – Back Row:Gary Guernier (Additional Director), Mark Dobbs (Northern) Richard Kepka (Eastern) Dallas Shaw (Southern) Mike Craig (Cook Strait) Brian Stafford (Western) Dave Whitehead (Vice Chairman, Auckland)

Front Row:Allan Shaw (Past Chairman) Geoff Hardy (Additional Director) Dave Brown (Chairman)

Inset: Brent Chatterton (Upper South)

BuildNZ Winners - Ford Mondeo TitaniumLin and Richard Seeger of Richard Seeger Builders in Pukekohe recently attended BuildNZ a trade expo held every two years in Auckland. This is an event that they have attended for many years to catch up on new trends and products available in the building industry.

This year, XPO Exhibitions the event organisers had available a new Ford Mondeo Titanium – valued at $52,990 as a door prize for people who attend BuildNZ.

Lin Seeger was the lucky winner – and is seen receiving the keys to her new Ford Mondeo from Chris Masterton, Head of Marketing at Ford Motor Company, with Certified Builders Association Chairman Dave Brown keeping an eye on proceedings.

Richard has been a member of Certified Builders Association for over 12 years having been an active member of the Auckland Committee over that time.

Congratulations to Lin and Richard!!!

Aad van der Poel (Sales Manager for the Build NZ Designex Show), Chris Masterton of Ford, Lin & Richard Seegar (Ford Mondeo Winners), Dave Brown (Certified Builders Chairman)

Left to Right...

Check out the front cover

2013-2014

The Board 2013-2014


ASSOCIATION NEWS

NORTH ISLANDDATE DAY TIME CITY VENUE ADDRESSOctober7th Monday 6.30pm Nibbles

7.00pm StartRotorua The Pig & Whistle Cnr Haupapa and Tutanekai Streets

8th Tuesday 6.30pm Nibbles 7.00pm Start

Waikato Flagstaff Club Commodore Drive, Hamilton9th Wednesday 6.30pm Nibbles

7.00pm StartWhakatane Ohope International Golf Club Harbour Road

14th Monday 5.30pm Nibbles 6.00pm Start

Auckland The Commerce Club of Auckland Inc

27-33 Ohinerau Street, Remuera15th Tuesday 5.30pm Nibbles

6.00pm StartAuckland Weymouth Cosmopolitan Club 151 Sykes Road, Manurewa

17th Thursday 6.30pm Nibbles 7.00pm Start

Mangawhai Mangawhai Bowls Inc 219 Molesworth Drive, Mangawhai Heads 21st Monday 5.30pm Nibbles

6.00pm StartAuckland The Backyard 31 Northcote Road, Northcote

22nd Tuesday 5.30pm Nibbles 6.00pm Start

Auckland Henderson RSA 66-70 Railside Avenue, Henderson23rd Wednesday 6.30pm Nibbles

7.00pm StartTe Aroha Te Aroha Club 42 Centennial Avenue, Te Aroha

29th Tuesday 6.30pm Drinks 7.00pm Start

Tauranga Tauranga Yacht Club Sulphur Point Tauranga30th Wednesday 6.30pm Nibbles

7.00pm StartTaupo Taupo Cosmopolitan Club 5 Taniwha Street

November4th Monday 5.30pm Nibbles

6.00pm StartGisborne Gisborne Cosmopolitan Club 190 Derby Street


Napier Taradale RSA 156 Gloucester Street, Taradale18th Monday 6.30pm Nibbles

7.00pm StartTaranaki Ugly Duck 601 Devon Street East


Manawatu UCOL – Main Campus Princess Street20th Wednesday 5.30pm Nibbles

6.00pm StartWairarapa Masteron Cosmopolitan Club 398 Queen Street

21st Thursday 5.30pm Nibbles 6.00pm Start

Wellington Speights Ale House 75-81 Jackson Street, Petone 25th Monday 5.30pm Nibbles

6.00pm StartWaiheke Island

Waiheke Island Rugby Club The Pavilion, Onetangi Sport Park, O’Brien Road26th Tuesday 5.30pm Nibbles

6.00pm StartWhangarei North Tec Whangarei Gate 1 Learning Centre Raumanga Valley Road

27th Wednesday 5.30pm Nibbles 6.00pm Start

Kerikeri Kerikeri RSA Next to Kerikeri Centre, 37 Cobham Road December3rd Tuesday 7am Breakfast

7.30am StartWhitianga Mercury Bay club Cnr Campbell Street and Cook Drive

SOUTH ISLANDDATE DAY TIME CITY VENUE ADDRESSOctober14th Monday 5.30 Greymouth Harriers Club Rooms Anzac Park, Greymouth15th Tuesday 5.30 Westport Denniston Dog Hotel 18 Wakefield Street22nd Tuesday 5.30 Oamaru Kingsgate Brydone 115 Thames Street23rd Wednesday 7.30 Winton Winton Middle Pub 232 Great North Road, Winton 24th Thursday 5.30 Dunedin The Edgar Centre 116 Portsmouth Drive, Andersons Bay29th Tuesday 5.30 Timaru Timaru Town & Country Club 99 Douglas Street, Highfield, Timaru30th Wednesday 5.30 Christchurch CPIT Sullivan Road Campus Student Centre31st Thursday 5.30 Ashburton The Rover Den 10 Chalmers Avenue, HampsteadNovember

5th Tuesday 7.30 Nelson AMI Nelson Suburbs Football Pavilion Saxton Field – 142 Saxton Road East, Stoke 6th Wednesday 5.30 Bleheim Admirals Motor Lodge 161 Middle Renwick Road, Springlands11th Monday 5.30 Alexandra Centennial Court Motor Inn – Conference Centre

96 Centennial Avenue, Alexandra12th Tuesday 5.30 Queenstown Wakatipu Rugby Club Memorial Park, Queenstown13th Wednesday 5.30 Wanaka St Johns Room Linkway, Wanaka

KEYS TO WINNING THE RIGHT WORK

Whether your market is mum and dad homeowner, an architect or designer, tender work or an engineer to the works, this ToolBox Seminar will guide you through what that sales process looks like, basic mistakes made and engaging with people who look to buy

your services. Presentation is key, from the format in which you deliver to the timing and delivery of your proposition value.

Follow up of the initial sale is vital and will influence the decision making, knowing who to direct this to is key.

Certified Builders Association CE Grant Florence said "for too long builders often found themselves competing solely on price, which often was not the best practice. Good builders, have so much more to offer a prospective customer than purely price and

the ToolBox Seminars have been designed to help builders understand this better".Bring your wife, apprentice and members of your build team. Attendance certificates will be awarded for those vital LBP Skills Maintenance points. Member who register at the door will also receive a follow up information booklet, summarising key points of the Seminar.Keys to winning the right work is proudly bought to you by Certified Builders in Association with Carters.

Toolbox Seminars October/November 2013

TOOLBOX

SEMINARSERIES


A good nights rest while at conference is vital, so we have been scouring Hamilton for the best hotels with the best deals for our members, which are not too far away from Claudelands. There will be busses taking delegates to and from the hotels listed below to Claudelands and all events and activities that will be organized for next year’s BIGGEST conference ever!

2014 CERTIFIED BUILDERS CONFERENCE

ASSOCIATION NEWS

conference accommodation options:

Kingsgate Hotel Hamilton- 100 Garnett AvenueOnly minutes from the city centre and conveniently located to reach any out-of-town places of interest, this Hamilton hotel is a favourite with business travellers and holiday makers alike. For families, the proximity of Waterworld is a real bonus and for horse racing enthusiasts, Te Rapa Racecourse is just a short walk away.

Pricing details includes breakfast and GST:Double: $165 | Twin: $165 | Single: $145

To book – quote booking/promo code: 68289Call: 07 849 0860 Email: [email protected]: www.millenniumhotels.co.nzkingsgatehamilton

Novotel Tainui - 7 Alma Street Novotel Tainui Hamilton is a 4.5 star hotel conveniently located in the CBD, on the banks of the Waikato River. The hotel has undergone a major refurbishment of all public areas, restaurant, bar, conference facilities and accommodation rooms transforming them into contemporary spaces with modern technology and culturally influenced artwork. Featuring adequate onsite parking, gym, sauna, spa & massage therapies.

Pricing details includes breakfast and GST:

Twin or Double: $225 | Single: $205 Valet parking: $20 per vehicle/per night Self parking: $15 per vehicle/per night

To book – quote booking/promo code: conf1

Call: 0800 444 422 Email: [email protected] Online: www.accorhotels.com

Sudima Hotel - 287 Victoria StreetThis self-rated 4 star hotel is ideally located in the CBD adjacent to Sky City Casino. Only a 5 minute drive to Claudelands Events Centre and within walking distance of many restaurants, pubs, cafes and shops, this hotel is housed in an iconic 1876 historic building, offering 47 well appointed rooms with a variety of room types and configurations and has received a recent refurbishment with the addition of modern furniture and fittings across all accommodation rooms and public service areas.


Double: $150 + $15 for a second breakfastTwin: $150 | Single: $150

To book – quote booking/promo code 29618

Call: 07 839 4993 Email: [email protected]: www.sudimahotels.com/hamilton

Ibis Tainui - 18 Alma StreetIbis Hamilton Tainui is your gateway to the Waikato region commanding a unique location on the banks of the Waikato River. Offering well-appointed rooms with city or river views, modern conference facilities and restaurant with balcony and views perfect for al fresco dining. Minutes from Hamilton’s Claudelands Events Centre and superbly located in the heart of the CBD allows easy access to shops, nightlife and major events. Ibis Tainui provides the perfect combinations for business or leisure.


Twin or Double: $161 | Single: $143 Valet parking: $20 per vehicle/per night Self parking: $15 per vehicle/per night

To book – quote booking/promo code conf1

Call: 0800 444 422 Email: [email protected] Online: www.accorhotels.com

Quest Apartments Hamilton - 51 London StreetQuest’s second property in the Waikato is a new development in the heart of Hamilton Central on the corner of London and Victoria Street. Set within a beautiful historic building, Quest Hamilton is ideally located in Hamilton’s centre for business, fashion, dining, culture and entertainment.

Pricing details including GST:

Studio: $155 1 bedroom: $1752 bedrooms: $305Continental breakfast: $12p/person

To book – quote: Certified Builders Conference

Call: 07 834 1440 Email: [email protected]: www.questapartments.co.nz

Quest on Ward - 42-47 Ward StreetQuest on Ward is a serviced apartment accommodation located in the very heart of the Hamilton CBD. Everything is at your fingertips for either business or pleasure. We are located within 20 metres of the Centre Place shopping malls with the soon to be opened Farmers Flagship store and Hoyts Cinema. Sky City Casino as well as great boutiques and cafes are all within 200 metres of our front door. Secure car parking is available, (must be booked prior to arrival).


Double: $173 | Twin: $161 Parking: $10

To book – quote: Certified Builders Conference

Call: 07 839 1676 (ask for Robert) Email: [email protected] Online: www.questapartments.co.nz

Building Tomorrow together

Hop onto the members website for further Conference accomodation information: www.certified.co.nz/member-login



ASSOCIATION NEWS

cB Home PlansOver the past 6 months we have been investigating the possibility of launching a new service of providing a range of home plans for our Business Members as another tool to assist with getting more enquiry and thus more jobs.

The concept was initially suggested by some of our members in the South Island and has had a number of considerations by the Board of the Association.

To reduce any financial risk to Certified Builders over the past 6 months we have sought a level of commitment to be part of the concept from our members. This has been based on various scenarios and commitment levels.

The feedback we have had from many Business Members has been positive to the concept as they can clearly see that being part of this service will have potentially significant positive benefits to their businesses.

We have now reached the minimum level of commitment from our members! Those members who have signed up will have already received information

from National Support Office on how we are to move forward and timings of launching this new and exciting service, so watch this space.

For those Business Members who have not yet signed up or would like more information on the new service – please contact National Support Office (0800 237843) or Buster and Graeme our Membership Development Managers.

Tip the sales in your favour.

For more details on the CB Home Plan opportunity go to the members section on our website www.certified.co.nz/members or telephone 0800 237 843.

INhOUSE | OCT/NOV 2013 7

FEATURE: Labour Only Building Contracts


a builder’s survival guide for the futureBy Auckland commercial lawyer and Certified Builders Association Board member geoff hardy

Over the past 10 years, a lot has happened in the building industry. Just think of the leaky building crisis, the Weathertight Homes Resolution Service, Hartner Construction, the Construction Contracts Act, the 2004 Building Act, the review of the Building Code, the BIA becoming the DBH and then disappearing into the MBIE, builder licensing, the Building Practitioners Board, BCA accreditation, the demise and revival of apprenticeships, changes to building consent exemptions, the Global Financial Crisis and the slump in building, the Christchurch earthquakes and the rebuild, earthquake strengthening, Mainzeal, risk-based consenting, increased consumer rights and remedies, and housing affordability.

Many builders have had to defend leaky building claims, and I think these claims will become a permanent feature of the landscape. So will disputes over alleged defects, delays, and budget overruns. There is now a bewildering array of laws a homeowner can rely on, and an overabundance of dispute-resolution options. People are becoming more stressed, more emotional, less tolerant, and less honest. If something goes wrong, they are more inclined to hold back the money, and/or to look for someone to hold accountable.

Builders now have to do a lot more paperwork and have to manage a lot more risk than they had to in the past. A licensed builder has to submit documents at the beginning and end of a residential project and must earn CPD points to maintain his licence. A residential builder will shortly have to hand over disclosure statements and checklists to potential clients, use written building contracts, and rectify defects without question for 12 months. Banks are increasingly insisting on third party guarantees covering potential default by the builder, and builders are increasingly

turning to liability insurance. OSH is becoming more intrusive.

Building consents will shortly be divided into four different categories, with less Council involvement and greater reliance on builders and consultants. As consenting, procurement of materials, and communication with clients and their advisers is increasingly done on-line, it will be essential to master computer technology and the internet. We will see more environmentally-friendly, energy-efficient buildings. There will be new technologies, more off-site prefabrication, more mass production and kitset homes, and more terraced houses and high-rise apartments.

All that change is as daunting as it is exciting. To prosper in this brave new world, builders will need to lift their game and become more sophisticated. Here are just a few suggestions on how to do that:

1. Membership of CBANZ will give you a significant competitive advantage. CBANZ helps you get licensed, they keep you up to date with the latest developments, they educate you and answer

your questions, they provide you with state-of-the-art building contracts, house plans, payment claims, variation forms, licensing documents, websites, insurance products and guarantees, and they build a powerful brand that you can use to your advantage. Builders who try to do all of that on their own will find it too hard, too time-consuming, and too expensive.

2. Disputes with customers are becoming more frequent. Adjudication under the Construction Contracts Act is the best solution, but it will still cost you. You are at your client’s mercy when you have done the building work but they are still controlling the money. So your most powerful protection by far, is to get payment up front, sufficient to cover the final invoice.

3. Your second most powerful protection is to use a sophisticated CBANZ building contract. The one you inherited from your dad or your mate, or the one you patched together yourself, or the terms of trade you got from your debt collector, is no better than a raffle ticket.

Geoff Hardy is a commercial lawyer

in Auckland and also a director

on the Certified Builders

Association Board. Contact

Geoff on (09) 379 0700 or

[email protected]

This article is not intended to be

relied upon as legal advice.


4. Be very wary of giving estimates on charge-up jobs, because you may be held to them, even if you have a cost reimbursement contract. At the very least you must qualify your estimate with some very careful disclaimers, in writing.

5. Leaky home remediation is more risky than normal building work, because if the leaks re-emerge within 10 years, whoever owns the building at the time will inevitably sue everyone responsible. So if you do this work, only do the quality jobs. Never do the non-consented patch-up jobs for an owner who is just going to give a hospital pass to an unsuspecting purchaser.

6. Builders have traditionally taken out contract works and public liability insurance. Neither of these protect you against liability for defects in workmanship or materials. Liability insurance is starting to appear on the market, so look into it.

7. Get used to the fact that you are going to spend less time on the tools and more time on the computer. Gather competent tradesmen around you, and delegate the building work to them. The more time you have to bring in the customers, price the jobs, administer the contracts, procure the materials, train the staff and supervise the subcontractors,

arrange the inspections, pay the bills, chase up the late payments, placate the disgruntled clients, and do the paperwork, the more profitable you will be.

8. Finally, prepare for the worst. Carry on business through a limited liability company, but be aware that that won’t save you from personal liability if you work on site. The only reliable protection is to get your lawyer to set up a trust for you, and put all your valuable assets in it. Do it early, before the creditors are breathing down your neck, and have your lawyer or accountant administer the trust for you so it isn’t a sham.

BIRTHDAY

154TH

CELEBRATION

Come in-store to get your copy of the Carters Birthday mailer

loaded with special offers.

BIRTHDAY

CELEBRATION

CBB1925 In House Ad Oct 2013 130x186mm v3.indd 1 17/09/13 5:40 PM


Far North charity Boxing

FROM AROUND ThE REgIONS

The Far North Certified Builders Association organised their second Charity Boxing event, with the funds raised this year, going to the St John organisation.

The night was a massive success with all seats well sold out prior to the event resulting in the Certified Builders group presenting a considerable cheque to St John, for $12,140.00!

With 24 local first time fighters fully up for it, the event was exciting and entertaining.

The 12 fights included two women’s fights but no main event to speak of with little separating each bout in terms of audience interest. Matt Lorangi (who was fighting because, “It’s a great cause”) and Ben Howell set the tone for the evening with a brutal heavyweight clash to kick off proceedings; the bout between Tracy Graeme, a paramedic from Kaitaia (“Always wanted to and now that I’m 40, thought I’d better do it this year”), and Barbie Wihongi drew some of the loudest cheers of the night; Local Certified Builders member, Mark Todd (doing this because... “Mid life crisis”) proved a convincing winner over Gairn Robertson in the only match where a bit of ‘claret’ got splashed around! The exciting fights from the

first time boxers continued on throughout the evening finishing with a fast furious bout between Clem Armstrong and Miles Boyer Toto to conclude the evening in fitting fashion.

All fights were judged by officials from the NZ Boxing Association, while the PlaceMakers sponsored St John staff from throughout the region acted as waiters on the night. Other highlights from the evening included St John identity Nick Scott donning a sparkling Flashdance styled number from the 80s, and a half time entertainment section where 2 ‘sumo’ wrestlers showed their style, along with locals providing plenty of laughs with a St John bandaging challenge!

Pete Gentil from More FM was a professional, versatile and entertaining MC while the glamorous ITM ring girls were an extremely popular component of the evening!

It was a brilliant night, thanks to the many sponsors and local support and mostly to the ‘stars of the night’, the boxers. Many had never boxed before and took this on with enthusiasm and dedication many doing this as a personal challenge, and because they saw the value in fighting for the cause.

“Outstanding” was the general opinion from the 550 patrons attending the Certified Builders Charity Boxing Fundraiser ‘St John Fight Night’.

Cert Builders members presenting cheque to ST John. Bevin MacCarthy, Dave Openshaw, Nick Scott, Chris West, Mark Todd, Greg Machin

Barbie and Tracey – Barbie the winner in Blue

Clem & Miles – Miles the winner in red


Far North Boxing Charity Sponsors:

Major sponsors:

A one-off designed and built children’s playhouse is expected to raise $25,000 for sick children and their families when it is raffled at this weekend’s Home and Garden Show in Wellington.

The playhouse has been designed by Andrew Sexton Architecture and will be built by Certified Builders and displayed during the three days of the show. All proceeds will be given to Ronald McDonald House in Wellington.

All material for the playhouse has been donated by various companies.

Certified Builders Wellington President Nick Jones said the project will enable the public to see how closely Certified Builders, architects and building suppliers work together.

“Plus we’ ll be raising money to help sick children and their families. And for the lucky winner it will result in a playhouse guaranteed to bring hours of joy.”

Tickets are $5 and are available from the Certified Builders’ marquee at the entrance to the Home and Garden Show.

Wellington Ronald McDonald House to benefit from Certified Builders’ playhouse at Home and Garden Show

• More FM• Top Print• PlaceMakers• KeriFresh• Makana Confections

We would like to thank the following businesses for their generosity with this.

• Waterside Restaurant and Bar – Taupo

• Huka Jet • Volcanic Activity Centre• Millennium Manuals – Taupo• Finn MacCuhal’s• Taupo Prawn Park• Terraces Walkway – Taupo• ITM Taupo/Turangi

Thanks to Dave Brown and Grant Boylan for their support with assisting the ring girls navigate the ropes.

Dave Brown also made the draw for a Taupo Experience a weekend away to the great lake.

Thank you to all the other sponsors for the evening! We really appreciate your support!

St John Ambulance in the Mid and Far North areas would like to express their thanks to the team at Certified Builders who made the 2013 Charity Boxing event such a success. A total of $12,140 was raised which

exceeded ALL expectations...

“ “


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FROM AROUND ThE REgIONS

Auckland Home Show

Rotorua President Tony Pepping

manning the stand “ thanks to

members who helped out on the stand,

I hope enquiries from the weekend

turn into further work for you”

Rotorua Home Show

Tania Garland winner of the 6 pack of Norsewear gear kindly sponsored by Carters Rotorua

The Committee of Certified Builders Auckland certainly completed a fantastic brand awareness campaign at the Auckland Home Show – five days of great promotion of the Certified Builders Association brand and Homefirst Guarantee – and educating the public on our point of difference.

It is estimated that we spoke to around 1500 people spread from Kaitaia to Invercargill, 800 of those took away Certified Builders Association brochures, 30 odd builders expressed an interest in becoming members – so great was the response, the committee are already saying that they want a stand again next year! It has taken a team of people to pull this all together thus there are a number of people we would like to thank as follows:-

• Bella Kitchens (Associate member of Certified Builders) – Dave Whitehead, Simon Diprose and team – for the beautifully manufactured and purpose built stand pillars (complete with a shelf for the ipads), and separate television table – all donated – thank you so much for your huge contribution, for your assistance in putting the stand together on set up day and for the time you also spent on the stand Simon

• Harvey Norman Commercial – Peter Grooby, Brent Newton and team for loaning us the three televisions and brackets

• The truss for the top of the stand – donated by Dayle Timber ITM

• Vodafone – Alex Marshall – for the complimentary use of the two ipads on the stand;

• Resenes – Karen Warman for the 1000 paint pots full of M & M’s to which we affixed a Certified Builder sticker – great advertising

• 800 Certified Builders branded balloons went down a treat with the kids also – thank you to National Support Office for sponsoring the stickers and balloon printing

• Hilti – to Craig and the team for donating a drill as a giveaway prize

• Mardeco International Limited for the handles they donated for our pillars

• Karen at Time 2 Sign – the panels and signage for the stand looked fantastic

• Thanks to Jason at National Support Office for providing assistance as and when required and also Millie Turkington for providing admin assistance when I simply ran out of time

• To Richard at Imajeo for allowing us to use his van to transport our ‘stand’ from Silverdale to Auckland in one piece prior to set up!

To the Auckland Committee Member team who worked tirelessly to promote the Certified Builders brand – Grant Boylan, Dave Whitehead, Stavros Evangelidakis, Patrick Donoghue, Carl Taylor, Joe Hede, Jimmy Liu, Mike Reidy, Nick Farrelly, Hans Ellehuus and

Carol Frisby-Shilton for covering at least a three person per hour roster over the five days the Home Show was open – no less than 168 hours (not including set up and break down). Special thanks to Grant and Dave and their families (Glennis and Cathie) for their dedication and commitment! Also our thanks go to Tim Smith from Coastbuild, Brendan Smith and Natasha from BTS Construction, Rakesh Kumar from Onsite Building Construction Limited, Phil and Dina Penney from Superior Construction, Dave Brown, Chairman of the Board of Certified Builders Association and Buster Coughtrey from National Support Office all who also donated time hours on the stand to promote Certified Builders.

Thanks also to those of you who sent through photos of your best building projects for the stand – they looked fantastic on the 50” screen, and my thanks also to my husband Rob Shilton, a whizz with the audio side of things ensuring the televisions were set up and ran as they should.

Thank you so very much to all involved in making Certified Builders Auckland inaugural appearance at the Home Show such a huge success!


Website coming soon www.charityhome.co.nz

Whatan a1 homes transportable

Model Bh112

Whereto be built on the lawn in front of PlaceMakers hutt City

43 Seaview road Lower hutt

WhenStart Saturday 12 October

ready for viewing Sunday 10 november

auction midday,

Saturday 30 november

COntaCtWayne Gazley Placemakers SeaviewPhone 021 939 [email protected]

Professionals, Hutt City Limited have been a proud sponsor of the Child

Cancer Foundation since 1995. This year along with PlaceMakers Hutt

City and Certified Builders we are building a house to help support this

worthy cause. This home will be built during the month of October and

will be sold at auction on the 30th of November with the proceeds going

to the Child Cancer Foundation. If you would like to help please contact

Wayne Gazley on 021 939 929 or email [email protected].

Made possible by the generous support of the following businesses:


record Turnout !Western Bay of Plenty president Mike Way

is having great success with his local meetings. Mike is

making sure that there is great content being delivered

to the members with good guest speakers delivering fantastic

power point presentations. There were 84 builders who turned up at the last meeting which is now becoming the norm, however Mike has had 154 to one of the meetings. There are guys

travelling an hour and half to attend these meetings. Well done Mike keep up the good work!

Did you know?We regularly get people visiting our website seeking information from a wide range of Countries around the Globe.As an example over the week of 15th September 2013 we had visitors from

• Australia• United States• United Kingdom • India• Thailand

• China• Philippines • Singapore • Canada.

Illustrates the power of the internet eh?www.certified.co.nz


TOGETHER, WE’RE BUILDING NEW ZEALAND

WHEN YOU’VE GOT SPECIALIST TRADIES READY TO GO, YOU CAN RELY ON PLACEMAKERS NOT TO DROP THE BALL.It’s no secret: delays cost money. At PlaceMakers, it’s a top priority to make sure deliveries to site get there ‘in full, on time and in spec’. We think of ourselves as the team behind your team and we understand the importance of your team delivering scheduled milestones on the job. The way we see it, we’ll do everything we can to support your timelines, so when your specialist trades turn up ready to go then so are you. Head into PlaceMakers and have a chat to us about what you need to get the job done because to us, your success is our success.

We would love to hear your stories from around your community.

Send your Stories to:CBANZ, PO Box 13405,Tauranga Central, Tauranga 3141EMAIL: [email protected]

South canterbury chamber of commerce, Business Excellence awards 2013Earlier this year we received an email advising us that our business, High Country Carpentry Ltd, had been nominated in the South Canterbury Chamber of Commerce, Business Excellence Awards 2013. To this day, we still don’t know who made the nomination, but are chuffed with the fact that it was most likely a very happy client.

So after the initial excitement, Lain got into gear. He had to put together a portfolio showcasing our business and what we do in the effort to make it the best we can be. It took several days to put this together, wording everything precisely, noting everything and everyone that supports us and enables us to carry out the service we do, and our high regard for sustainability and the environment in our craft.

We were extremely happy to have made it that far, and the process to that point was interesting and fun in itself. We could not believe it when we were told a few weeks later, that the panel of judges had narrowed it down and placed us as a finalist in the Construction Industry Award! There was our name, alongside four other

huge names in the local industry – it was extremely exciting and a big boost for the team.

After that, it was all go. Lain had to stand in front of a camera and talk for 30 seconds which was to be shown on a big screen at the awards night – probably one of the most daunting things he has had to do in a while….. And the boys all had to find some good clothes!

Awards night was Friday 30 August at the Caroline Bay Hall in Timaru. It was a fantastic night. The team got all fancied up and had a ball. We didn’t win, but the whole experience was amazing, and we were just so incredibly grateful and genuinely stoked to have made it that far!

We are entering our 9th year in business, so to be up against such successful second generation businesses was a huge buzz.

Some of you good folk may have been contacted by Millie to vote for us in the People’s Choice Award – thank you so much for your support! We wouldn’t run as efficiently without the fantastic backing and support of the Certified Builders Association! Also to our team... Ethan Anderson, Marcus Dixon, Craig Holden, Ben Parnham and Jon Hellmrich, thanks for all your hard work and long hours, and for sharing Lain’s passion for carpentry.

You can meet these great guys and see our projects at:

www.highcountrycarpentry.co.nz



Harry Dillon has been involved with the repair of more than 300 homes as a builder over the last ten years. This article represents Harry’s views which may not necessarily be same as the Department ’s.

aRtIcLE 8 Series of articles on Weathertight Remediation – an introduction for Builders

leaky Buildings – Back to BasicsThis is the 8th article in a series of articles based on a number of workshops on weathertight remediation for builders which the Ministry of Business, Innovation and Employment – Building and Housing group has been running at centres all over New Zealand. In this article we will be going back to basics. Our industry has borrowed from leaky building veterans Canada and adopted the 4 “D”s first principles of design.

These principles can be applied to all types of building projects but have particular relevance to an already failed building. The first of these is deflection. A house with eaves, for example, can create a weather shelter to areas of the cladding. If less of the cladding is being exposed to moisture there will be less of the building with potential to let moisture in. This is also supported by the analysis carried out on WHRS assessment reports which shows that houses with no eaves feature at a disproportionately higher percentage than they appear in the overall building stock. Two of the other “D”s, drainage and drying, are equally fundamental. A majority of the costly damage to a “Leaker” is from trapped moisture where any moisture that has breached the cladding can’t escape, and insufficient ventilating air is present to permit drying. The last of the “D”s is arguably the most important: durability. Making durability a primary concern when designing and constructing a building

will often dictate the use of the other basic principles.

We have many standard detailing solutions, including in E2/AS1, which if used is enough to demonstrate design compliance in certain situations. Is using these ALWAYS the best way to enhance durability of a building in all situations or is there sometimes a better way? In many cases it may not make a material difference to the overall cost.

Differential air pressures and their effect on a building and how they are dealt with can really affect the durability of a building. High air pressure always wants to go to lower pressure, as does positive pressure to negative. Positive pressure on a building (eg wind pushing on an elevation) will create negative pressure (uplift) on both sides of 25 degree pitch roof. Similarly on the other 3 elevations of the building air is effectively sucked off the building, negative pressure. As positive pressure

travels to negative pressure what does that mean for building wrap at external wall corners or wall to roof junctions? Should we be choking them to avoid moisture driven air being potentially sucked through the corners of a cavity system, under parapets tops or into roof spaces via barges? Similarly, air seals around windows effectively choke the high pressure outside possibly moist air being sucked through to the low pressure interior.

Properly installed cladding cavities are excellent at assisting with all of the 4 “D”s, as well as providing redundancy in the system and simplifying detailing solutions. With the 2011 changes to E2/AS1 there are now very few situations where an Acceptable Solution design will not require a cavity.

The “Dry” side of a cavity is the framing side of a cavity with the “Wet” side being directly behind the cladding. Ideally all moisture should be kept to the outside of a cladding system, however if a design detail


6 FREE help Line Services For all members

1. contracts PEtEr DEgErhoLM Contract issues?

Call Peter for a free 20 minute session. Ph: 04 587 0061 Mob: 021 307 232

Fax: 04 587 0062 Email: [email protected]

2. Business Legal Issues gEoFF hArDY For advice on business-related

legal issues, call Geoff for a free 20 minute session. 8:30am-5.00pm Mon-Fri Ph: 09 379 0700 or junior lawyer Anastasiya Gutorova during business hours Ph: 09 970 9568

3. general Business accounting or tax

StEVE BroCKLEBANK For general business, accounting or tax

issues you can contact Steve Brocklebank of PricewaterhouseCoopers. You must identify yourself as a CBANZ member and any information you disclose will be treated with confidence. Call Steve Ph: 03 470 3615

4. Insurance JIM rICKArD Insurance issues?

Call Jim at CBA insurances. Ph: 07 579 6259 Mob: 0274 505 528

Email: [email protected]

5. Employment DANNY JACoBSoN

trUDY MArShALL For advice on employment

related issues, call for a free 10 minute session.

Ph: 07 928 0529 Mob: 021 857 529 Email: [email protected]

6. health & Safety grEg WAttS For advice on any health and

safety issues, call Greg for a free 30 minute session.

Ph: 0800 555 339 Email: [email protected]

does not make this possible then moisture should be contained on the “Wet” side. If moisture is allowed to easily and regularly get to the “Dry” side where the structural framing is it potentially compromises durability. BRANZ research has found that the size of the vents in a wall cavity is the single biggest factor in the systems drying rates. If building wrap is baggy (especially if pushed out by insulation) or the cavity batten installation hinders the airflow how does that affect the drying capabilities of the cladding system?

Changes to the original design of a building such as a different cladding type, installation of eaves or a pitched roof could also be considered by a client for better adherence to the 4 “D”s, resale value or just aesthetic reasons.

In consideration of all of this, as builders we need to ask the question, is there a better way of achieving a durable weathertight building? If you believe the specified detail may fail or could be improved talk to the designer and request a change to the specifications. In serious cases it may even be advisable to flag and document your concerns to the home owner and Consenting Authority. By doing so you it may assist in showing you have done your best to fulfil your obligations in case the detail fails later on.

Wrap Up:Our final article in the series will summarise our past articles and avenues for further information.

Suggested follow up areas for more information

Building and Housing website: http://www.dbh.govt.nz/ws-info-for-building-professionals

The Building and Housing publications

Guide to Remediation Design

Guide to the Diagnosis of Leaky Buildings

Dealing with Timber in Leaky Buildings

Code Watch Issue 1: October 2011

INHOUSE | OCT/NOV 201320GIB® is a registered trademark.

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At Winstone Wallboards we are 100% behind our products and systems, which is consistently manufactured to a high standard.

This is now supported with a written warranty that is available online. All GIB® products and systems have a minimum 10 year written warranty. Supporting this is their durability requirements relating to the New Zealand Building Code, ranging from 15 to 50 years.

The warranty supports builders, specifiers and installers when installing complete GIB® lining systems. Using a complete GIB® system provides peace of mind and ensures delivery of tested performance such as durability, bracing, noise or fire ratings. For the warranty to apply it is important that the complete systems and installation instructions are adhered to.

To view and download an electronic copy, visit gib.co.nz/about-gib/warranty


FEATURE: EMPLOYMENT AND ENVIRONMENTAL LAW

We believe that employers will still be able to carry out some pre-employment testing of a practical nature as part of deciding who may be the strongest applicant for the position available

recent employment court case impacts on pre employment job trials

This month we have decided to write about a recent case which we believe will be relevant to CBANZ members. On 16 August 2013 the Employment Court issued a decision which impacts on an employer’s ability to trial or practically test job applicants prior to deciding whether to make an offer of employment.

The case involved a Nelson salad bar. The employer claimed that the person had simply been taken on for a short period to assess her skills before deciding whether to offer her employment. This was never offered because the employer believed this person had taken money from the till so she sent a text saying there was no job for her. The person then took a personal grievance case. When the employer was unsuccessful in the Employment Relations Authority, it appealed the case to the Employment Court.

The Court found that there had been an offer and acceptance of short fixed term employment (for the length of the trial/test period) and that because the mandatory requirements for fixed term employment had not been met, this was deemed to be permanent employment. The employee had then been unjustifiably dismissed from her employment. The Court put emphasis on the fact that the person was integrated into the business while carrying out the work and that the business benefitted from the tasks performed as the person made salads, served customers and the like. The Court accepted that no remuneration had been agreed upon but said that the person was not a volunteer because she received some reward, which had been a free salad, and that the potential employer had intended to pay the hours trialled if employment was offered. It was suggested that employers who want to try out potential employees in this sort of manner may have to engage them as employees and then use the (up to)

90 day trial period provided for in the Employment Relations Act.

We believe that employers will still be able to carry out some pre-employment testing of a practical nature as part of deciding who may

be the strongest applicant for the position available. However you will now need to tread very carefully. This will include ensuring that an applicant does not carry out any tasks that benefit your business or which are normally done by employees, and that you do not reward an applicant in any way whatsoever. We also recommend that you have an applicant sign an appropriately worded form as part of the job application process. We have a number of clients who regularly use practical testing or assessments for job applicants (including builders who may want to test a candidate’s practical building skills). We strongly recommend that you now seek advice before continuing with this practice.

The potential scope of this decision is very broad as it has implications for employers who allow people to gain work experience in their businesses (for example school leavers, graduates, those who have a practical component as a requirement of obtaining their qualification) and who use internships, a practice common in some industries such as the medical profession and pilot training. The Court was aware of these potential implications as it

included the following comment at the end of the judgment touching on the potential need for Parliament to legislate to deal with this matter – “it may be that Parliament should reconsider the scope of the restrictions

that it wishes to impose concerning work trials and how best to both prohibit the abuses of these that can occur and allow reasonable, practicable, and fair assessments of potential employment to be undertaken by both parties”

So watch this space!

Trudy Marshall & Danny JacobsonPartners at Employment & Environment Law, Barristers and Solicitors, Tauranga. Trudy and Danny operate our Employment Helpline for CBANZ members: phone: 07 928 0529 They have also previously produced a Guide for Employers in the Construction Industry which CBANZ can send out to any members on request.

The below content is by its nature general, and is not intended to be a substitute for legal advice.

INhOUSE | OCT/NOV 201322

The possibilities are endless...

FEATURE– Centrespread

Shared living “a Solution for Property ownership”

Shared living for the future

As people become educated in any market they expect more. Car buyers a few years back were told electric windows, air conditioning and ABS brakes were additional extras – now they are standard.

In the housing market concerns for buyers are energy efficiency, insulation, double glazing, and no leaks. Most buyers are not yet expecting two master bedrooms with en suites, a nook, and kitchenette – but they will be, says Reagan Douglas.

Why should people live alone, Shared Living Solutions is offering designs intended for extended family living from the outset. Privacy and comfort are a prerogative in designing for two sets of residents or owners. Reagan’s legal team have developed a Property Sharing Agreement for multiple owners.

Reagan says they have recently developed a more affordable three bedroom 220m2 design intended for people looking to house relatives or

for people looking for a way to reduce mortgage payments.

“We are trying to offer a new way of living in homes where a house can give you an immediate return on your investment,” says Reagan.

“Capital gain on houses are only realised when you sell them. With a Shared Living Solutions house you have options for your house to earn a return from the day you walk in the door.”

Shared living ‘a Solution for Property ownership’


FEATURE– Centrespread

Shared living “a Solution for Property ownership”

Shared living for the future

“Shared Living Solution homes differ little from other good quality houses, but they benefit from the options you have with Shared Living in mind.”

Shared Living designs incorporate residential wings separated by the main living area. This gives the house a sense of privacy for its owners and

creates zones more practicable for sound proofing.

The accommodation wings each include a master bedroom and en suite, a private room called a nook is attached to each master bedroom. The nooks are an additional private space that can

be an office, study, nursery or private sitting room.

Shared Living Solutions is about sustainable growth for our community, future proofing our assets and above all else offering financial control to its owners.


FEATURE – Centrespread: Our history

I’m sitting in my stepdaughter’s flat, overlooking an impressive joinery workshop in Turangi. I’m reading an article in the Taupo Times on housing, how prices are rising and Taupo is becoming unaffordable. Its mid-winter 2005

I relate that back to Tauranga, my home town and place of work, I recall the latest Property Value growth for Tauranga is 24.3% (figures obtained from Quotable Values), and I start to ponder the future of our industry with such high returns. I had just sold a residential property and was patting myself on the back. Is there a problem here I wonder.

But hang on, if I was doing well so was everyone else “right”. With a little more contemplation and a another coffee by the fire I start to visualise what will happen if we continue with huge capital gains and rising prices for the entry level home owners. If we continue with such high returns, the building industry will falter and work will dry up due to unaffordability. This I am sure of.

Let’s back track a little; I started business in 1987 the year of the stock market crash. So I have some history to call on and I have built many houses so I ponder what I can do. The problem of affordability will come soon if the trend continues. The questions I ask myself: how will our future generation afford to own a home? And how will our generation be placed at retirement?

The answer is a complex one, with many variables with living styles and personal circumstances. One thing is certain we

cannot continue with 24% growth. One solution was staring me in the face. Why do families not live together? Why do kiwi not realise the benefit in sharing the cost. Surely we can see how common it is in other parts of the globe. And yet most young people start out in flats sharing with others. Why not pool resources.

By now my coffee is cold but I am engrossed in an idea of pooling family to live together which by definition will create a stronger financial position to lenders and less financial pressure.

Once the idea was discussed with the family, a tidal wave of possibilities emerged with the concept of shared living. The key to making it work I believe lay in private spaces and noise control.

I set about drawing ideas on paper and over the next twelve months formalised a concept I thought may work well. By 2007 I had changed our building company name from Doncastor Builders Ltd to Shared Living Solutions Ltd and in July of 2007 we broke ground for the first show home to be built in Tauranga.

The “Labasa Show Home” project was new and exciting with a four bedroom east wing/west wing concept, large kitchen/dining/family room, separate media room, two master bedrooms with

en-suites, nooks and two kitchenettes, lots of storage and our new concept of noise controlled walls and solid core doors.

Leap forward to July 2011 and Tauranga City Council have decided it would be a great idea to impose a Development Contribution on secondary dwellings ranging from an additional $26,980.00 gst inc for a two bedroom add on in Pyes Pa West to $15,660.00 gst inc in Papamoa. Potentially game over for the idea and the wishes of people to join forces.

Two written submissions to the Tauranga City Council Ten year plan were received in 2012, one from Shared Living Solutions Ltd and one from GJ Gardner Homes. Both opposed the current ruling and sought the development contribution on secondary dwelling attached to the main dwelling waivered. I was invited to speak to the Tauranga City Council Hearing Committee on the matter and spent time after my oral submission with councillors reinforcing the need to encourage our concept as an alternative to the problem of affordability, pressure on urban growth, further pressure on infrastructure, and the pressures on first home buyers.

Shared living Solutions our History

LIVINGSHARED

SOLUTIONS

TM


If we are going to house our future generations I believe the solution lies in financial confidence for our first home buyers today. Our industry needs to create an environment where young people can enter the market with confidence.

“We first met Reagan Douglas when we moved to Tauranga in 1988. Reagan had built a show home in Mount Maunganui, the home was purchased by a building inspector from Auckland, the couple intended moving there on their retirement a year later and we were fortunate enough to rent their home in the interim. It was a lovely place and extremely well built with lots of attention to detail and quality. We were not in the market to build ourselves at that time, we always considered that if we did we would get back in touch with Reagan. We remained impressed with other homes we noticed he built over the years.In 2003 the opportunity came along for us to build our dream home on quite a difficult site and although we considered other builders Reagan was successfully chosen to oversee and run our house building project. Reagan once again did a superb job, not only as project manager, keeping us informed of every process and stage but also as a hands on builder with his apron on going that extra mile to achieve fabulous end results. We are delighted with our home, it 's a pleasure to live in and we would have no hesitation in recommending Reagan.”Shellie & David Evans

What Shared Living Solutions clients say about them...

In February 2013 the Tauranga City Council removed the secondary development contribution on attached dwelling from its District Plan. I would like to add a big thank you to all those councillors who supported our ideas.

Shared Living Solutions Ltd opened its second show home “Sierra” in April 2013 with more attention to the needs of people. After hosting our first show home and gaining lots of comments from the public I have implemented further changes to “Sierra”

Our clients were asking for specific things and these seem to be repeated with each job. We have now made standard: insulation to all walls, including garage and garage doors, also double glazing and carpet in the garage.

I have viewed many garage ceilings over my career and have always been disappointed in the lack of care in this room, where ceilings have peaked and cracked through lack of insulation and poor fixing methods by the builder.

I believe the garage should be no different to the rest of the build and the same level of attention should be awarded to its construction. We have also started solid nogging in toilets and showers for future railing, trimmed for 810mm doors throughout to provide better access.

When landscaping we allow 1200mm wide footpaths that gives confidence to wheelchair bound people.

Power points and central vac at 500mm off the floor allows more comfort for aged residence and people in wheelchairs. Ramps instead of stairs

make it easy for everyone especially where decks are concerned. We aim to make our houses more accessible for people with disabilities and our aging population.

This kind of discipline fits well with our product. Attention to detail is a lesson I learnt well from my time in the joinery

factory where I served my time making wooden joinery. Accuracy, little waste and detailed methodology was instilled in my youth and this has served me well in my own business.

“Sierra” our latest show home is constructed with a conventional concrete block base. The site had a metre cross fall and so posed the question of rib-raft or concrete block foundation. Not wanting to retain the boundary due to the existing timber fencing and the neighbouring house that is already cut down below ground level I make the call for concrete block foundation and concrete floor.

Sierra was cut on site, a practise uncommon in today’s busy world. This style of building imprints the plan firmly on our staff and hones their skills. I find they

know more about the plan and have an informed knowledge of every wall and every break in the floor.

I scientific calculator becomes part of their tool belt and I love to see my staff solving problems using trigonometry.

Moving forward in our industry will require architects, game changers and

stake holders to approach affordability, temperature control and sound with a different mind-set.

If we are going to house our future generations I believe the solution lies in financial confidence for our first home buyers today.

Our industry needs to create an environment where young people can enter the market with confidence.

If our industry can meet their financial and living requirements then I believe the future is a bright one.

Shared Living offers one such option to a complex problem.



FEATURE: Advantage Business


advertising, Publicity and Pr for the SMEHell, Condoms and Marketing clout.

You’d be surprised how many business owners don’t distinguish between Advertising, Publicity and PR. They frequently assume that their main promotional activity can only be through paid advertising, and don’t even consider investigating other options.

A convenient way of thinking about the different approaches is that Advertising is always paid for, PR is usually (but not always) paid for, and Publicity is usually free. Of course all three overlap, and a strong advertising campaign will generate both PR and free publicity.

A good illustration of that principle in action is the then notorious “condom” promotion a few years ago carried out by the Hell Pizza chain.

The actual “condom” promotion, billboard and TV campaign was of course paid for – but the promotion generated such a strong reaction that the newspapers, radio talkback and TV news magazine slots were full of it for days, generating lots of free publicity and exposure at no cost to the company: Far more than could have been achieved by any normal amount of paid advertising.

How does this translate to practical tips for the SME market without a massive promo budget? Well, the first thing is to understand that these three promotional strategies are linked – and that the biggest bang for your buck will come from a promotion that uses and generates energy from all three strands. When the budget is limited – you need to ensure the biggest possible result from every single dollar.

First of all – know your market and define your “segments”. The best way is to carry out a simple segmentation exercise – starting from either your main product groups or your main customer groups – defining either will help define the other!

Advantage Business has developed a simple one page segmentation tool to help define

• your main customer groups,

• their product usage,

• the problems you solve for them,

• the message that will attract new customers in that group, and

• the most likely media channels and methods to catch their attention.

The final parts of the exercise, the message and the media, is where you start to do some serious thinking around what sort of Publicity and PR you might generate in this segment.

For example, if you are selling sports equipment, then in addition to your normal advertising effort, you might consider sponsoring a local sports identity or team, or a sports event of some sort. The publicity that this generates would be backed up by Press Releases discussing the problems faced by young people entering the sport and being unable to attract sponsorship, and possibly paid Advertorials offering advice on how to choose the best equipment or similar issues. Co-ordinating your advertising with significant local events, your Press Release, Advertorial campaign and Sales Promotion generates significant impact.

Remember the “Rule of 9” – a potential customer needs to be exposed to your message at least 9 times – as they only see 1 in 3 promotions, and will only respond after seeing the message 3 times.

As another example, an engineering company might send out promotional

flyers detailing their products, skills and machinery to selected purchasing officers (paid advertising), backed up by a strong (paid) PR push with Advertorial space in an engineering magazine, as well as publicity from either a new product launch or possibly sponsoring an engineering competition for apprentices.

The key is to ensure your target customers see your name popping up from different sides – not just in advertisements.

You will seek to be seen as:

• A knowledge holder,

• Someone to solve their problems,

• An enthusiast for the industry and/or products,

• Passionate about the results your customers can achieve by using your products.

You won’t do all that with just an ad in the Yellow Pages!

All our programmes are registered with NZTE’s “capability voucher scheme” so you may be eligible for financial support in taking action!

www.advantagebusiness.co.nz


FEATURE: Beacon Pathway

reviewing house plans

By Lois Easton, Beacon Pathway Inc

Recent reviews of house plans have picked up some common mistakes that would impact the warmth, ventilation and efficiency of the home in the future.

I’ve been asked to comment on a few house plans recently from a house performance perspective. It’s a different way of looking at plans – more about whether the design will bring the future homeowners comfortable temperatures, clean healthy air and a house that is resource efficient (and therefore cheap to run).

The plans I’ve reviewed recently came from designers. I’m sure they looked great. However, they made some basic errors which would not have had a great result for the homeowners.

It occurs to me that, as builders, you may sometimes have the opportunity to have input into house plans. If you do, it’s worth thinking about how the design will improve or impact the warmth, ventilation, and efficiency of the home. Here are some of the common problems I’ve noticed.

Not enough sunOne problem I’ve seen reasonably often is not orienting a house toward the north. It’s not unusual to find

double garages on the northern aspect cutting off much of the light and sun into the house. As the sun is the only free heating available to households, living areas and bedrooms need to face north with most glazing on this side to let the sun penetrate into the house. Putting the garage to the rear of the site with access down one side to open up the northern façade is one option.

Too much glassAlthough the winter sun is very welcome, care needs to be taken with western oriented glazing particularly in northern New Zealand. Overheating is a significant and growing problem in new housing where higher insulation levels, a more airtight construction methodology and inadequate ventilation have resulted in overheating issues in almost every house that has been studied.

Overheating is defined by CIBSE (Chartered Institute of Building Services Engineers) as temperatures

exceeding 28°C for living areas and 26°C for bedrooms for more than 1% of the occupied hours. Several homes studied had those temperatures for more than 20% of the occupied hours during summer – they were real hot boxes and made life for the homeowners unpleasant.

Unprotected western and northern glazing is particularly a problem in bedrooms, with the spaces heating in the late afternoon and then overheating in the evening and overnight. This problem is often compounded in two storey homes, where heat rises and becomes trapped in the upper floors.

Large windows to the west should be avoided, and any northern western facing windows should have overhangs or eaves to keep the hotter summer sun out. Tinted glass is another option for western windows, though care is needed to ensure the room isn’t dark in winter. Getting the right size windows is generally the best option. Where western windows are needed,

Garages block sunlight from

the northern faces of these

apartments.


About Beacon PathwayBeacon Pathway is an Incorporated Society committed to transforming New Zealand’s homes and neighbourhoods through research and demonstration projects that show how to make homes more resource efficient, healthier to live in, adaptable, resilient and affordable.

For further information about Beacon Pathway visit: www.beaconpathway.co.nz.

locating them higher up and closer to the eaves is a good way to go. That way they will still provide light, let the winter sun in but let less sun in during late summer afternoons.

Poor ventilationCross ventilation is another way to prevent overheating. Designs need to include windows or other openings which can be left open to create breezes through the house. This is especially a problem in bedrooms where there is often only one window. It is also increasingly a problem in newer homes where sliding or stacking doors are favoured over windows. With doors, homeowners are not able to leave a window securely open while they are away from home. Closed up and unventilated, the house is very hot and takes much longer to cool down.

It is worth considering either including double latches or security stays on windows so that they can be left open, or specifying passive ventilation systems such as wooden louvres or built in vents in the windows (e.g. a super-vent system). We also recommend that bedrooms have two windows on adjacent or opposite walls so that air circulation is more achievable.

With two storey homes, even more care is needed to ensure that adequate stack and cross ventilation is provided. Although it is common

Passive vents in window frames, Croft

Place Townhomes, Seattle Windows that can be safely left open

allow ventilation throughout the day.

to install security stays on upstairs windows for improved safety, this means the windows can’t be opened fully to ventilate the house. A better option is to provide some higher windows upstairs which are able to be opened fully and left open in summer, so that hot air doesn’t build up during the day.

No windowsAny plans I see which have rooms with exterior walls lacking any window raise a red flag for me. Bathrooms, in particular, are liable to suffer from a lack of ventilation, leading to mould and dampness. A lack of natural light can have the unintended energy consequence of lights being needed during the day and left on. I’ve seen this most often in larger developments where windows are located only at the front and rear of houses. Depending on the orientation of the house, a lack of side windows can have a detrimental effect on the liveability of the houses with little solar gain, limited light penetration and compromising of the ability to regulate temperatures through window opening.

Windows of appropriate sizes should be included on all aspects of the houses. It is important to be able to naturally ventilate rooms and to manage comfort levels so, where feasible, openable windows should be available in every room. Where privacy

is a concern, this can be overcome by using higher thinner windows and/or with obscured glazing. In most instances, these windows should still have opening sashes that would assist with natural ventilation and overcoming summer overheating problems in upper stories.


PUT ThEM ON ThE LINE BOYS.

Enter the challengesIn 2012 Andrew Higgins won the Top of the South regional component of the ITAB apprentice Challenge. He went on to take second place in the National Competition which we at NMIT were thrilled with.

In 2013 Andrew again entered the challenge only to be beaten by Hamish Griffith. Andrew was very supportive of Hamish and his win. Hamish went away to the National Challenge and was rewarded with first place overall. Which again we at NMIT were thrilled with.

Both apprentices this year entered the Master Builders in association with Carters Top of The South regional competition. I had every confidence in both these boys as they had experienced this sort of competition before but more importantly were both very good apprentices with extremely high ability levels, confidence and in general very pleasant young men.

After a small amount of pre competition grooming, making sure that they had their tools sharp, tidy tool kits and reminding them that when they were site visited they inducted the judges into the site, we waited for the judging day to arrive.

Both apprentices felt they interviewed well and that the judges had made favourable comments in their feedback.

Prize giving was on Thursday 5th September. There were 9 apprentices entered into the competition with only the two from ITAB. When each apprentice was introduced it was clear there was certainly a high level of apprentices coming through and it was great to see several of them were from the commercial sector.

As with any contest like this the lead up to the announcement was quite drawn out adding to the tension

already in the room. I was sitting next to Andrew and could sense the nervousness coming off him.

Then here it came. 3rd place, Aaron Mitchell. A young man training with BCITO. I had recently had the pleasure of talking to him while visiting another ITAB boy. I was impressed with his story and pleased to see him take 3rd place.

My heart was in my mouth now! We had only entered two and there were only two places left.

2nd place. Hamish Griffith. Yes! A place, but then I got a horrible feeling. This guy had taken out 1st in NZ this year and now he was second in the regionals. What did that mean for Andrew? Was he good enough?

I know Andrew well and where he has come from as an apprentice. He is good! Good enough? Only time will tell now.

After a little more drawn out talk about how well everyone had done it was time.

1st place goes to... Andrew Higgins!!!! Yes, 1st and 2nd in the Top of The South. Andrews employer Brent Dixon of Dusty Builders was so proud and made a great speech, one he has made before when another one of Brent’s apprentices, Nick Skeggs achieved the same result in 2011.

An awesome achievement considering I had had a discussion with Brent not long after Andrew had started with him that if Andrew did not sort out a number of issues he was gone.

Speaking to Hamish after, he was extremely supportive of Andrew and wished him all the best. Hamish himself is onto an incredible opportunity after recently forming a partnership with his employer and embarking on a spec house project together. I wish them all the best.

To these two apprentices, I know they will go on to be great builders, employers and players in the building industry. They both have a big future ahead.

To all our other apprentices both locally with NMIT and nationally with ITAB – Go to work every day and achieve something great, learn something, hang a door, fit your first window, line your first room. Do something each day that impress you. It is a great industry and if you give a lot now it will give a lot back in the future.

Although I never entered these competitions because they never existed I encourage you to challenge yourselves. Have a go at these competitions – nothing to lose guys.

As someone said to me a few years ago:

There are three types of people in this world

1. Those who make things happen.

2. Those who watch things happen.

3. Those who stand there and say What the f@*k just happened?

Be in the top two at all time guys!

Steve McIntyre and Andrew Woolley - Very proud NMIT/ITaB Tutors


So What’s Coming Up

Graeme White (left)

Membership Development

Manager – South Island

Email: [email protected]

Phone: 0800 CERTIFIED

(0800 237 843)

Buster CoughtreyMembership Development Manager – North Island Email: [email protected]: 0800 CERTIFIED (0800 237 843)

(right)

The last Tool Box seminar is now finished with mixed

attendance – some areas had high attendance and

others not so good.graeme White – Membership Development Manager South Island

I would go as far to say that just about everyone that attended went

away with at least a couple of ideas on how the make their business more

successful. Although most have not had any formal training in running a

business they are becoming more and more professional, not only in the

way they run their own building sites but also the way they run their office,

and they are presenting themselves in a much more professional manner.

As we move forward with all the changes that are continually coming it will

be the ones that adapt and put professional systems in place that will reap

the rewards.

Buster mentioned in the last Inhouse that it was a good idea to bring your

partners and staff along to our seminars – I agree and encourage this

whenever possible. This not only keeps everyone up to speed, but makes

the people in your business feel as though they are part of a team. This

nearly always has positive outcomes. We have one more Tool Box seminar

starting in October. I look forward to seeing you and your team there.

ITAB’s in the South Island is still growing in numbers and I am currently

working with other Polytechnics in the areas that we currently don’t cover.

Auckland Home Show went well again – another big effort from Grant Boylan (President Auckland) Dave Whitehead (Board member Auckland) and from the whole committee a great setup and a great way to educate the public on the Certified Builders and what we stand for. (For more information go to page 13)ITAB Provider Waiariki in Rotorua had a celebration of achievement for Raoul Ross who is the first ITAB apprentice to become qualified under ITAB for Waiariki. At the celebrations were Professor Margret Nobel (CEO), Kevin Uncles (Director), John Kelly (Head of Manufacturing and Construction), Mike Fogarty (Section Manager Carpentry), Natalie (Raoul’s wife) and myself. Congratulations Raoul welcome to the Certified Builders community of craftsmen.

Looking forward to the Wellington home show on the 27th,28th,29th September which would have been and gone by the time you read this.

Kerikeri fight night was a great success. With thanks to Bevin MacCarthy (president BOI) Mark Todd (Vice president BOI) and the rest of the committee who put in a huge effort to pull off another fantastic night. A huge thank you to all our sponsors.For full list of sponsors and more information please go to page 10.

Toolbox Seminar kicks off on the 7th Oct in Rotorua check out page 4 for more dates and venues.Wairararpa have their Trade Show and Golf Day on Friday 15th November. This is to raise funds for the Life-Like Trust and Business Mentoring. For more information on this great day and how you can be a part of it contact Vic Jacobson 021 229 4929.

Waikato are having their golf day on the 29th of November which is promising to be a great day out, for more information contact Warwick Leigh-James 021 225 1354.Wellington Certified Builders are going to build a Charity House in 4 weeks from start to finish refer page 14.ITAB Apprentices should start thinking about the New Zealand Apprentice Challenge, get talking with your tutors now and register your interest. If last year is anything to go by this is something that you won’t want to miss.



ITM cup launchThe Plumbing workshop at UNITEC in Auckland hosted the launch of the 2013 ITM Cup on August 6. Present were the Rugby Union chiefs, a scrum of media, players representing the 14 provinces and most important, 14 ITAB apprentices who had the job of assisting the players with the construction of the plywood project.

Bay of Plenty Polytechnic (BoPP)Aaron Kent, Form NZ Ltd

Christchurch Polytechnic Institute of techMichael Burr, Southorn Builders Ltd Eastern Institute of technology (EIt)Allen Boyd, Eastern Institute of Technology (EIT) Andrew Gardner, Dundeal Building LtdNelson Marlborough Institute of technology (NMIt)Jaeren Claus, Build Right Ltd Jared Nott, Tasman Homes (Nelson) Ltd George Westenra, Wilkes Construction LtdUNItEC New Zealand (FtB)Kieran Alderson, Canam Construction Ltd Christopher Bettle, SMT Construction Ltd Matthew Davies, Complete Build Auckland Ltd Kaushal Patel, Contract Landscapes Ltd Satish Prema, UNITEC Apprenticeship Training Trust Luke Van Den Bogaart, UNITEC Apprenticeship Training Trust

Universal College of Learning (UCoL)Paul Anderson, Noels Building Mitchell Caldow, Caldow Builders

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This year it was a “throne” which will grace the sideline during each game. Daniel Fuemana, Head of the UNITEC building department and Dave Brown, Chairman of Certified Builders Association were the judges.

It was all on from the start with a great deal of banter and general chaos

ensuing. In some cases technique went out the door and it was win at any cost.

The Hawkes Bay team of skipper Mike Coman and ITAB apprentice Clark Wondergem claimed bragging rights for 2013 with a fine effort although they were pushed hard by the others and in

the end it came down to a video call by the fourth official.

Overall it was a fun event which gave the young ITAB apprentices a chance to meet the players, share their skills with them and generally enjoy the occasion.

INhOUSE | OCT/NOV 201333

Spotted in Christchurch:

Certified Builders 2012 Apprentice of the Year

- Zac Wilkinson


The Mitre 10 Trade Team would like to thank all who attended the 15th Annual Certified Builders Conference and visited us at Stand 6.

For more information on how Mitre 10 Trade can help you:

• Visit our website www.mitre10.co.nz to find your nearest store.

• Come in to store and chat with one of our reps.

• Call 0800 M10 TRADE

THANK YOU

Mitre 10 Trade Team

MAY 2013

Profile:GoinG the extra mile in South Canterbury

Get to the CbanZ ConferenCe bCito GrantS for aPPrentiCeSConCrete Slab edGe inSulationSubContraCtor inSolvenCyProvidinG affordable houSinG

Offers open to account holders onlyCall 0800 M10 TRADE to find out moreAll prices and offers in this publication are valid from Wednesday 1st - Friday 31st May 2013 from participating stores.

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EXCELLENCE ThROUgh TRAININg

apprenticeship Scholarship TrustMany thanks from Certified Builders Association – Nelson Region for the donation of $1000 to the Trust, it is appreciated. As has been mentioned in the past this type of support is very valuable to the continued work of the Trust.

Since 1st June this year the Trustees have made 8 grants to recipients in the regions of Whangarei, Auckland, Blenheim and Nelson, which is pleasing but we are still keen to receive more applications for support.

Work is continuing on lifting the profile of the Trust and we will also

shortly be releasing to our members information setting out the types of support the Trustees are happy to make grants on and also the simple process that is required to apply for a grant.

“Supporting the Apprenticeship Scholarship Trust”

Roger Duncan Chairman of AST Trust

SPONSORSHIP LETTER

Dear Roger,

Bob Monopoli has approached our Committee and

presented to us the work of your Trust.

Bob asked if we would be interested in supporting the

work, by donating funds which would be used to assist

carpentry apprentices.

We are pleased to be able to endorse the work of the

Trust and therefore I have arranged with the National

Support Office to transfer $1,000 to the Trust’s

account to be used as the Trust deems appropriate.

Yours faithfully

Garry Nott,President Certified Builders Nelson

Simon Lovatt an ITAB apprentice is pictured receiving his tools from Lyndon Faddy of PlaceMakers Westgate.Simon was provided a grant by the Apprenticeship Scholarship Trust towards his tool kit as he progresses through his first years study with Unitec under the ITAB framework. Simon is employed by the Unitec Apprenticeship Training Trust and Manager Joe Hede comments “Simon has a great attitude and work ethic and is very worthy of the support from the AST Trust”.

ITaB apprentice receives grant

Left: Lyndon FaddyRight: Simon Lovatt



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New labour only contracts have been released!The role of a true labour has become less defined over recent years. The new Certified Builders Labour Only Contracts address the separation between services of labour only and that of project management, these are two defined roles and responsibilities, and should be addressed as such. This is done through a menu style selection of tasks and labour only related services on offer, with the option of appointing the services of project management now outside the scope of the labour only contract.

There is now greater flexibility nominating stage payment options with the builder creating their own entries, giving these contracts greater flexibility for renovation and bespoke construction.

Split into two Labour Only Contracts, Fixed Price+ is used where there is an element of quoted work involved, and Cost and Margin for the contract that is straight charge up for services. In line with other contracts in this suite payment clauses once again require the security of a deposit to be held and applied towards payment of the final invoice.

As with the Associations other contracts there is now further support with variations, insurances, guarantee and contract documents which form the basis of labour charges.

Order online at www.certified.co.nz or post back your old Labour Only Contracts for free replacements.

Kind Regards Jason McClintock

ASSOCIATION NEWS

New House Owners Satisfaction:

The most common method of a homeowner choosing a builder was from a recommendation from friends or family!!Over 50% of all homeowners selected a design from a builders’ standard plan range and made some changes as part of their input into their house design.By far the most important feature on choosing a builder was the quality and reputation of the builder.Over 2/3rds of homeowners called back their builder to repair defects after the build was completed, with painting repair being the most common defect.

Source: BRANZ New House Owners Satisfaction Survey 2012

Did you know?


CBA INSUrANCES

Scratched Windows... Accidental or Faulty Workmanship?If scratched windows are deemed to be ‘faulty workmanship’ your policy may not cover the cost of replacing expensive glass.

We have seen many examples of painters splashing paint onto windows and scratching them when removing it, or the final clean crew doing the same, or you get the mysterious “it wasn’t me”. If this happens you may have to replace the windows at huge cost!Some insurers are declining the builder’s contract works insurance claims on the basis that the sub-contractor “didn’t abide by the NZ Standards 103.12.6.2”. This states that when cleaning glass a soft clean cloth should be used, with water and mild soap or liquid detergent. In exceptional circumstances a commercial solvent such as toluene or methylated spirits can be used followed by a normal wash and rinse.

They say that if this process wasn’t followed then the scratching is deemed to be faulty workmanship, which is excluded under the policy, and the builder usually ends up having to pay!We recommend:

• any glass is kept secure and covered until the time you need to install it;• you let your painters and cleaners know about this problem;• you ensure they take extreme care when cleaning windows and do adhere to the standard.

CBA Insurances can arrange public liability insurance that includes cover for faulty workmanship. This has a limit of $100,000 and an excess of $2,500. Contact us today on 0800 237 843 for a quote.

Jim is Managing Director of CBA Insurances and has been an insurance professional for more than 45 years. He has been involved in the provision of insurance for the construction industry for over 10 years. Contact Jim on 0800 237 843 or email: [email protected].

DO YOU HAVE THE RIGHT COVER IN PLACE? Ring CBA Insurances for a quote for our Essential Builders Pack:

LIABILITYPUBLIC LIABILITY + LBP + faulty workmanship + adviceSTATUTORY LIABILITYERRORS & OMISSIONS (E&O) INDEMNITY

COMMERCIALVEHICLESCONTRACT WORKS INSURANCE (project or annual)TOOLS & EQUIPMENT

Other cover is available, including all commercial and private/domestic policiesCall Gwenda on: 0800 237 843 e: [email protected]

ASSOCIATION NEWS


ASSOCIATION NEWS

INHOUSE

Activity approved by the Registrar

Our industry will miss you ...

Pgs 8, 9

More legislation changes coming – Pg 22, 23

October - November 2011

Future shape of residential building in NZ – Pgs 12, 13

Goodbye Ken

Innovation brings success in tough times Pgs 10, 11

Common helpline questions answered – Pgs 8-9,12-13

INHOUSE


December 2011 / January 2012

The official magazine of Certified Builders Association of New Zealand Inc

All the tools you need for 2012

Merry Christmas

Pgs 18, 19

Lights ... camera ... action ...

Preparing your Commmunity of Craftsmen Pgs 24, 25

Licensing: Site works v RBW and On site records – Pgs 8, 9

INHOUSE


February / March 2012

– Pg 36

Do you have to provide employee

protective clothing?

Building strengthening – Pg 22


CBANZ welcomes new Chief Executive Officer – Pg 5

Insurance cover for LBPs – Pgs 16, 17

INHOUSE


April / May 2012

– Pg 15

Calling all ITaB and CBANZ employed Apprentices ...

... Are you up to a challenge?

Consumerism gone mad in building – Pg 12, 13


CBANZ welcomes new Chief Executive Officer – Pg 5

CBANZ Annual Conference18-19 May 2012 Wellington

Pgs 6,7

December 2012 / January 2013

Boxing Bonanza for charity in the Far North

– Pgs 14,15


WIN a Samsung Note Tablet and increase productivity – Pg 11

Accommodation deals for Conference 2013 – Pg 12

Getting Code Compliance for old building work – Pgs 16, 17

The LBP paper trail – Pgs 8,9

INHOUSE


June / July 2012

Check out our Horris!

– Pg 33

Disturbing trends in residential construction – Pg 12, 13


CBANZ member awarded Queen’s Service Medal – Pg 4

October / November 2012


Write a letter to the Editor and win

How to survive a complaint to the BPB

Certified Builders feature on The Block NZ – Pg 4 – Pg 11 – Pgs 16,17


AUG/SEP 2013NEW ZEALAND’S MOSTQUALIFIED BUILDERS

TOOLBOX SEMINARSKeys to winning the right work PAGE 6

WALL INSULATION PAYS OFF PAGE 24

DEALING WITH MISCONDUCT PAGE 34

THE HEADLAND

HOUSEWINNER 2013

HOME MAGAZINE HOME OF THE YEARTOMIK LTD – ARCHITECTURAL BUILDERS

PAGE 20

CBI20632 Inhouse Mag Aug13_v06.indd 1 30/07/13 12:56 PM

INHOUSE | FEB/MAR 2013 1


FEB/MAR 2013

FIXED PRICE+ BUILDING CONTRACTS NOW ONLINEPAGE 09

15Th ANNUAL CONFERENCEMARLBOROUGh 2013 PAGE 22

ChECK OUT OUR MEMBERShIP BENEFITSPAGE 43

PROMOTING EXCELLENCE

PAGE 34

Apprentice challenge winner

fronts ITAB rebrand

PAGE 37

NEW ZEALAND’S MOST QUALIFIED BUILDERS


APR/MAY 2013

CERTIFIED BUILDERS CONFERENCE

PAGE 6

FEATURE:INSIDE THE

BARKERS {DISTILLERY} SHOP FITOUT

PAGE 20

NEW ZEALAND’S MOST QUALIFIED BUILDERS

The Best Tools to Build Your Business2 Full Days – International Guest Speaker – Don’t Miss Out!

Gain Maintenance Skill Points

Using the InHouse covers shown, tick inside the white circle which of these you have read to gain Maintenance skill points for your Building Practitioner licence.

Keep this page along with other articles, seminars, flyers of training nights as evidence of your attendance. This is the responsibility of the LBP and not the training provider.


FrIeNDly reMINDer: Be sure to check your junk email

folder for invoices and statements that have been emailed to you

by the Association


As a member of Certified Builders you are entitled to a number of great benefits.

For all the info you need and a fantastic online shop check out the members section of the Certified Builders website. Simply login with your details and start exploring everything Certified Builders can offer you and your business. www.certified.co.nz

Special members price for AA membership. AA Business Care – Passenger Standard $43.00 per vehicle per year. Normally costs $67.00.

Vodafone Contact Alex Marshall on 0800 422 202 for some great business smart plans with up to one month free on signup!

The Caltex StarCard® is an excellent way to efficiently manage your fuel expenses and reduce your running around costs. t: 0800 733 835

Noel Leeming discounted member prices exclusive to Certified Builders.

Harvey Norman Commercial discounted member prices exclusive to Certified Builders.

We have partnered with Fisher & Paykel to bring you discounted prices exclusive and confidential to members. Take advantage of these special prices and pass on the discounts to your clients to sweeten the deal.

Check out the Certified Builders website for the latest monthly price list.

Get 10% discount on all products at Beaurepairs & Goodyear Auto Service Centres.

Need some of the world’s most durable outdoor clothing for doing the stuff you enjoy? Hunting, fishing, building or sports? Grab your Swazi gears at trade price! Join Clan Swazi as a CBANZ member today and you will be able to purchase Swazi Clothing at special CBANZ prices! www.swazi.co.nz/Prodeal/CBANZ/

Secure information from your mobile direct to your online diary with LocknLoad. Onsite job management tool, proof of work completed, photo diary notes, create job files.

CONTINUED OVERLEAF...

MEMBERShIP

MEMBErSHIP BENEFITS

Want to become a CB member? Check out our website for all the details www.certified.co.nz


MEMBERShIP

CBA Insurances Limited & Homefirst 10 Year Builders Guarantee. Access to the resources of CBA Insurances Limited – your Insurance Brokers, and to the Homefirst 10 Year Builders Guarantee.

Regional Trade Training and ToolBox Seminars Regular Trade Training and ToolBox Seminars in your region which are provided to both up skill your knowledge as well as teach good business practice. LBP Skills Maintenance Points are awarded for attendance.

INHOUSE Magazine The official Magazine of Certified Builders – comes to your letterbox bi-monthly bringing you up to date with issues that affect members and happenings within the Association and the Industry.

Licensed Building Practitioner We help you get licensed! We have created a streamlined process for our members to make it quicker and easier for you. We also have LBP stickers available for purchase. There is a selection of vehicle size and stationary stamp size decals. Certified Builders liaise with Council and DBH giving guidance on compliance. We have also created a great tool for builder’s onsite – a detailed Licensing Handbook which is a paint by numbers approach with all things licensing on site, so you can get on with the next job and not waste time chasing compliance documents.

Clothing

As a member you can purchase a range of clothing which comes with the Certified Builders logo embroidered or screenprinted. T-Shirts, polo shirts, vests, jackets, overalls, hoodies, beanies, and sun hats all available for purchase! Why not get your company logo on your clothing too!? Millie T can organise this all for you! View our online shop under the members section of the website.

NZS3604:2011

Get the members rate for the new version of the NZS3604:2011, E2 Moisture Manual 2011, NZS Onsite Handbook or any other Acceptable Solution.

Stationery

A range of stationery available including: presentation folders, letterhead, self-adhesive logo stickers, electronic Certified Builders logo’s, invoice books, variation books, subcontractor forms, site signage and much more. View our online shop under the members section of the website.

Websites & Online Advertising It is VITAL to have an online presence in this day and age and CBANZ offers our members two different website solutions. The first option is an enhancement of your information that sits on the Certified Builders website (under Locate a Builder) which we call a Display Page (setup for $390 + GST). We list ALL of our members details to be found by consumers looking for builders (over 3,000 people per month) – here you can enhance the information by including your logo, images of past projects and even yourself and your team as well as text to build trust and interest with the consumer. You can also link directly from your Display Page to your Website (if you have one?) and if you don’t have one CBANZ can build you a 4 page website for just $695 + GST.

SEMINARSERIES

TOOLBOX


ASSOCIATION NEWS

HOMEFIRST BUILDERS GUARANTEE

BREAKING NEWS: From 1st November cover under the Homefirst 10 Year Builders Guarantee will increase to 50% of the contract price up to $1,000,000. Your guarantee is still the only one backed by a licensed insurance company It still has the best cover for loss of deposit and non-completion in the market The application process has also been simplified, making the paperwork easier There are also some changes to the terms and conditions New guarantee forms will be issued and must be used from 1st November. Download them from www.certified.co.nz or contact [email protected].

What’s NOT Covered By The Guarantee (Part Four) In this series of articles we explain in plain language the exclusions in the Homefirst Builders Guarantee. Part Four covers exclusions (n) to (q). Whether it’s a workplace injury, disease, fire, theft or car accident, most people think “it’ll never happen to me”. Despite that, most people will have insurance against one or all of these things, just in case.

The purpose of the Homefirst 10 Year Guarantee is the same. It protects homeowners from being out of pocket in the event that their builder is unable to finish their build. It will also pay to rectify defects, if they arise, and their original builder is no longer around to do it themselves.

Like any insurance policy, there are exclusions to make clear some of the things that are not intended to be covered by the Guarantee.

SECTION D: EXCLUSIONS CBL (the underwriter of the Guarantee) shall not be liable for any Claim for loss or damage: 16 (n) arising from a Contractual dispute between the Builder and the Building Owner, except where otherwise specifically covered under this Guarantee and Indemnity; Explanation: The Guarantee only comes into force when the contract between the builder &

homeowner has been discharged/cancelled. There are other mechanisms to resolve contractual disputes, such as mediation, arbitration & the disputes tribunal. 16 (o) demolition of any kind; Explanation: The Guarantee is not intended to pay for the cost of demolition. 16 (p) where Variations to the Building Contract set out on the Certificate of Guarantee are carried out and which are not expressly agreed to by CBL; Explanation: The Guarantee covers the work set out in your original contract with the homeowner. Variations to this increase the cost and scope of the work. If these variations are to be covered by the Guarantee they must be approved by the Guarantee underwriter. 16 (q) where specified exclusions have been added to the attached Certificate of Guarantee. Explanation: The underwriter may choose to exclude specific work that it considers high risk by adding this to the Guarantee Certificate for your specific job. This article provides some clarification of the exclusions contained within the Homefirst Guarantee policy. It should not be relied upon as legal opinion. Interpretation of the policy is a right reserved by CBL and will depend on the specific circumstances of each individual claim. The new guarantee to be released in November contains some changes to these terms & conditions.

The Homefirst Builders Guarantee is independently administered by Builtin New Zealand Limited and underwritten by CBL Insurance Limited. For more information or to apply for a guarantee online visit: www.builtin.co.nz. Contact the team on 0800 237 843 or e: [email protected].

watertightwarranty.co.nz To become a WaterTight Accredited Builder contact Ben on: 07 579 6259, e: [email protected]


MESSAgE FROM ThE ChIEF

GUaraNTEE YoUr FUTUrE

grant Florence – Chief Executive

Looking at a crystal ball I can see our customers looking for more and more comfort and assurance on their projects – before, during and after. The demand for some sort of assurance of ongoing quality after the project has been signed off and paid for will no doubt increase.

There are several ways this assurance can be achieved but an obvious one is the use of Guarantees.

There are many methods of protection in law for the Homeowner but providing a Guarantee for your customers is a very simple and cost effective method.

Unsurprising this is where our very own HomeFirst Guarantee which is available to all our members by our associated company BuiltIn comes into its own. Make no mistake, this is a superior Guarantee to what is available in the market and some further changes and enhancements to the benefits that have been made increases its appeal even further.

I urge all members to carefully consider using this Guarantee for all future projects.

And - guess what? – your customer can transfer the Guarantee to the next homeowner of their property- if they move on within the guarantee cover period – what an additional benefit to offer your customers!!!

Over recent years it has become apparent that building continues to become more technical either through the introduction of new material and systems or changing laws and legislation. One other aspect of note is that our customers, the Homeowners, are lifting their levels of expectations to higher levels. Most of us are homeowners as well and we can understand that on our own projects we do look for the project ‘to go right and to be right’ therefore this lifting in expectations by Homeowners is totally understandable. In addition taking into account the increased level of hard earned dollar investment that is being made in build projects this just adds to the mix.

The Board has agreed that we have a look at the method of how we undertake our annual renewals of Business Category Memberships.

In the past the Association has taken a fairly low key approach on how we keep up-to- date the records of members Business Turnover levels. These levels are of course used to set annual subscription fees.

We are looking to change this and you will be informed of the new methods and practices as your Annual Membership renewals are due.

Obviously once this change has been completed this may have an impact on increasing slightly some member’s subscription fees, in some cases there may be a reduction in fees and others will see no change. The impact will be different for each and every member.

As we are all part of Certified Builders Association which is a membership organisation it is obviously ‘fair and just’ to all members that each and every member pay subscription fees that are a true reflection of their business activity. This fairness is supported by the values of ‘integrity and honesty’ that we hold as an organisation.

We are aiming to make this change of process as simple as possible and the new process will become effective from 1st January 2014. We will provide you more information on this over the next month or so.

An important note:

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Oct Nov 2013