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IGEL TECHNOLOGY
THIN CLIENT SOFTWARE AND HARDWARE
Universal Management SuiteUniversal Desktop Converter
Universal DesktopsShared WorkPlace
Universal MultiDisplay
2
Title page: from left: IGEL UD9, UD5, UD3 and UD2 (black) This double page: from left: UD5 (white and dark blue)
MORE THAN 20 YEARS THIN CLIENT EXPERTISE &
MORE THAN 1 MILLION DEVICES SOLD
A world leader in thin client solutions, IGEL Technology helps organizations improve the agility, effi ciency, and security of their virtual desktop and application delivery systems. We produce a very wide range of thin clients, based on Linux and Microsoft Windows, allowing customers to access a very broad spectrum of server-based infrastructures and applications. We also offer our powerful and intuitive management software for easy deployment and administration of thin clients throughout any-size organization. Partnerships with industry leaders like Citrix, Red Hat, VMWare, and Microsoft ensure that we provide the most up-to-date technology and trust-worthy security to our clients in industries that include Healthcare, Education & Research, Public Sector, Financial, Insurance, Retail, Logistics, and Manufacturing. IGEL Technology has offi ces in Austria, Belgium, China, Germany, France, the Netherlands, Singapore, Sweden, the United Kingdom and the United States. Our award-winning, in-house R&D team is located in Augsburg, Germany.
TECHNICAL SUPPORT
All IGEL thin client customers get free access to technical support from centers in Europe, the United States and Asia. In addition, you receive free updates to the IGEL Universal Management Suite. We maintain our fi rmware images for up to 3 years after a model reaches end of life, giving an exceptionally long service life. IGEL Universal Desktops offer extremely low running costs and are always kept up to date with the latest technology for delivering your server-based applications.
RELIABILITY BUILT TO ORDER
When you order IGEL thin clients, we assemble and fl ash the units at our warehouse facilities in North America, Europe and Asia. This means your devices undergo fi nal fl ashing and testing the day they are sent to you, ensuring you get the latest fi rmware and best “out of the box” experience. Given the reliability of our thin client hardware, we offer a free 5-year warranty for our UD2, UD3 and UD5 series.
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THE IGEL UNIVERSAL DESKTOP
Our Universal Desktop strategy is unique and enables organizations to deliver all their server-based applications, anywhere, with the best user experience, security, ease of management, and lowest total cost of ownership (TCO). The software, or fi rmware, embedded in every IGEL Universal Desktop is highly multi-functional and contains the industry’s largest collection of server-based protocols for connecting you to your centralized applications. We offer Linux, Microsoft Windows Embedded Standard and Microsoft Windows Embedded 7. With our different Feature Packs (Entry, Standard and Advanced), you only pay for what you need. In addition, we make a broad range of hardware platforms, with some models offering a modular design that includes features such as wireless, additional legacy ports and an optional internal smartcard reader.
Each Universal Desktop comes with IGEL’s Universal Management Suite: an extremely powerful yet easy to use software application that allows you to remotely deploy and manage your thin client system. This keeps total cost of ownership to a minimum, accelerates return on investment (ROI), optimizes security and ensures maximum desktop productivity and uptime.
UNIVERSAL DESKTOP ADVANTAGES
a Low investment costs: no unnecessary hardware or software (modular design, management solution included at no extra cost)
a Low operating costs: energy-effi cient hardware, an intuitive management solution, no licensing or update costs; long service life (3 years of fi rmware updates even after model end-of-life), free 5-year warranty for the UD2, UD3, UD5 series
a Free support and service (during warranty period)
a Flexible deployment: full connectivity for peripheral devices as well as centralized IT systems and Web/VoIP/multi-media applications
a Future-ready investment: high processor and graphics performance, large RAM and fl ash memory, continuously developed fi rmware including technology and security updates
a Real potential for consolidation: PC, terminal, telephone and print server combined into one economical end-user device means less need for middleware
a Outstanding user convenience: top-notch design and careful assembly, stable fi rmware, high performance due to direct access to server-based applications, virtual desktops and cloud based applications, no cooling fans mean no noise, minimal generation of heat
4
AN INTRODUCTION TO THIN CLIENTS
Thin clients are the modern form of Personal Computers and Terminals. They provide access to applications running elsewhere on a network and have a keyboard, mouse and user experience just like a PC. Thin clients can be used for a wide variety of tasks including word processing, email, data processing, voice and multi-media. They are available as desktop, mobile and all-in-one LCD integrated devices.
Unlike a PC, thin clients do not run applications and store no data; they simply collect key strokes, mouse clicks or audio/video input from the user and display the application interface.
THIN CLIENTS HAVE MAJOR ADVANTAGES OVER PCS AND TERMINALS:
a Since applications are deployed centrally on a server, the whole IT infrastructure becomes far easier and less time consuming to manage.
a There is far less to manage or misconfi gure on a thin client and their remote management software dramatically reduces IT support desktop visits.
a The total cost of desktop ownership is dramatically lower and IT budgets can typically be reduced by 25 % or more since less “fi re fi ghting” is needed.
a Data is far more secure since it is centralized and backed-up, thus offering compliance with many data protection regulations.
a No moving parts and no local hard disk make thin clients resistant to viruses and very reliable. The average lifetime of a thin client can be up to eight years for a dramatic return on investment (ROI).
a Organizational and IT change becomes much easier due to the speed and ease of rollout and deployment.
a Thin clients use much less energy than PCs and can cut CO2 emissions by up to 77 %, even if the additional server capacity and data center cooling is considered (Fraunhofer research).
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Left page: from above IGEL UD2, UD3 and UD5 (black)
MODERN REQUIREMENTS OF THIN CLIENTSTraditionally, thin clients have been used to connect to server-based Windows applications running on Citrix or Microsoft using an architecture called Terminal Services. The server acted as an enormous “PC mainframe” that could share applications with many users concurrently.
Today, there are far more ways to deliver applications than Terminal Services. A modern thin client should be able to deliver any server-based application and include applications based on:
IGEL THIN CLIENT INFRASTRUCTURE
This ability to access any network application, regardless of how it is delivered, is at the core of our design philosophy and is why we call our range of thin clients the IGEL Universal Desktop series.
TRANSMISSION
Network
Only screen contents, mouse and keyboard commands are transmitted through any type of network
Server-based Apps:
Microsoft Terminal Services Citrix XenApp Linux etc.
Virtual Desktops:
VMware Horizon View Citrix XenDesktop Microsoft VDI-Suite etc.
Web-based Apps:
Internet Java etc.
Direct Access to
VoIP SAP Multi-media etc.
ACCESS
IGEL Universal Desktops and
converted PCs and TCs
IGEL offers a variety of hardware solutions, here you see the thin clients UD2, UD3, UD5 plus UD9 (all-in-one).
DESIGN
Server
Applications are stored and run on a server or central server farm
PDFJPGXLSDOC
Examples for file formats:
MANAGEMENTof hardware and session settings
IGEL Universal Management Server
and database(Windows and Linux)
IGEL Universal Management Console (Java)
6
The Portfolio: IGEL Technology’s thin client hardware and software. Many functions – One device!
THIN CLIENT COMPUTING WITH VIRTUAL DESKTOPS – BOTH STANDARDIZED
AND FLEXIBLE AT THE SAME TIME!
Thin client computing with IGEL Universal Desktops and virtual desktop infrastructures (VDI) is an unbeatable combination; it’s fl exible and effi cient as well as secure and economical. You can have the right desktops available for your users at any location. What’s more, you can do all this without having to sacrifi ce the convenience and security of a centralized computing environment. VDI allows you to standardize your desktops with commonly used desktop pools or by desktop cloning. Beyond this, you can
even provide high-performance workstations for knowledge workers or power users, such as those for use in R&D or in graphic, web and product design – including CAD applications, image editing and graphic-design layouts. In view of these new and powerful options, the IT-sector analysts at Gartner predict that the market share of virtual hosted desktops will grow to 40% by 2013.
IGEL’S VDI STRATEGY: MORE FREEDOM TO CONFIGURE THINGS EXACTLY THE WAY YOU WANT THEMIGEL Universal Desktop thin clients closely follow the roadmaps established by leading providers of virtualization technology, such as VMware, Citrix and Microsoft. Our core competency is provisioning these solutions in an economical and fl exible manner that is both easily managed and secure. IGEL thin clients support numerous connection brokers such as VMware Horizon View, Citrix XenDesktop and Red Hat RHEV-D as well as
hypervisor-independent solutions like Leostream and Ericom PowerTerm WebConnect, which are compatible with all commonly used hypervisors, including Citrix XenServer, Microsoft Hyper-V and VMware ESX Server. IGEL supports VDI in all three thin client operating systems: IGEL Linux, Microsoft Windows Embedded Standard 2009 and Microsoft Windows Embedded Standard 7.
7
INDUSTRY LEADING
HARDWARE AND SOFTWARE
IGEL has a broad range of models for use in accessing VDI environments, including standard desktop thin clients and integrated LCD units, as well as software for converting standard PCs into thin clients. The powerful hardware featured in the IGEL Universal Desktop model series allows you to deploy virtual desktops in all areas of your business enterprise. Rich multi-media: IGEL Universal Desktops support multi-media acceleration for VMware Horizon View and PCoIP as well as Citrix HDX. Local decoding and integrated codecs help to relieve the workload on central IT resources and the system network. For the greatest user convenience and easiest operation, IGEL thin clients also offer the respective appliance modes supporting various VDI solutions, giving users a full PC-like experience. A well-designed, future-ready investment: In addition to being certifi ed by VMware and Citrix, IGEL Universal Desktops also feature extra RAM and fl ash memory.
THE BEST USER EXPERIENCE IN
ALL VDI ENVIRONMENTS
IGEL thin clients bring cutting-edge VDI solutions directly to users, with no compromises. With the compatible fi rmware package from IGEL, everything that you need for perfect VDI access is already integrated and ready to go! In VMware- and Citrix-based environments, especially, you will enjoy maximum performance when it comes to speed, USB peripherals, multi-media and audio. IGEL’s fi rmware packages also offer additional helpful software features, such as SPICE and NoMachine NX (for Linux-based VDI), a web browser with a Java environment (e.g., for cloud-computing services) and a SAP GUI.
8
IGEL Technology I Data Sheet
UDC (Universal Desktop Converter Software)
PROFILEThe Universal Desktop Converter Software (UDC) allows you to migrate your existing PC or old thin client hardware into a fully manageable IGEL Univer-sal Desktop thin client-like device. It is capable of delivering Citrix, VMware and Terminal Server desktop applications, utilizing the full software functio-nality of our Entry, Standard or Advanced Feature Packs. With our free, thin client deployment and management software, you can quickly and securely manage and administer your converted desktop infrastructure. The Universal Desktop Converter Software is an ideal introduction to thin client technolo-gies and minimizes the initial procurement costs of new client hardware.
FEATURES AND BENEFITS Cost-effective, no additional hardware investment
Extended life of old/depreciated desktop hardware. Access to a wide range of centralized IT infrastructures
Future-proof desktop access solution. IGEL Universal Management Suite included with delivery
Efficient, secure and site-independent remote administration of mig-rated devices, standardized management of migrated platforms and existing IGEL thin clients.
SHARED MANAGEMENT OF PCS AND THIN CLIENTSWith IGEL’s Universal Desktop Converter software (UDC) and the IGEL
Universal Management Suite (UMS) administration software you can have fast, secure and centralized remote management of heterogeneous hardware installations by migrating existing PC and thin client hardware to a standardized IGEL Universal Desktop infrastructure.
WHAT IS THE UNIVERSAL DESKTOP CONVERTER (UDC)?
The IGEL Universal Desktop Converter is a software that facilitates fast and easy migration from existing PC or thin client hardware to a consistent IGEL Universal Desktop thin client infrastructure.
9
Installation from CD: ISO file from IGEL UDC or IGEL FTP
server
INSTALLATIONThere are five ways of carrying out the installation:
LICENSE DISTRIBUTIONIn addition to the software, the UDC token also contains the license (SIM card), which alternatively can be distri-buted via the UMS server.
HARDWARE THAT CAN BE CONVERTED
MANAGEMENTof hardware and session settings
IGEL Universal Management Server and databases (Windows and Linux)
IGEL Universal Management Console (Java)
PCSUse your existing hardware (HP, Dell, etc.) and convert it to an IGEL Universal Desktop.
IGEL UMS server
IGEL THIN CLIENTS
IGEL Universal Desktop series and their predecessors:
IGEL Smart 2110 LX IGEL Compact 3210 LX IGEL Winestra 4210 LX IGEL Premium 5210 LX IGEL Premium 5310 LX
Installation via USB: UDC2Stick from IGEL
UDC or IGEL FTP server
UDC token installation
THIRD PARTY HARDWAREThe following OEM hardware conversions have been tested and are supported by IGEL:
Acer
Veriton N260G Veriton N281G
Dell
Optiplex FX160
Advantech-DLoG
MTC 6
Fujitsu
Futro S100 Futro S450 Futro S500 Futro S550 Futro S550-2
HP
t5545 t5565
t5630w t5730 t5735 t5745
Neoware
c50 e90 e140
Samsung
TC190 TC240
Wyse
C90LE C90LEW R50L
Remote Installation Services
IGEL UDC Deployment Appliance “PXE Server”
with web GUI
10
IGEL UDC SPECIFICATIONS
SYSTEM REQUIREMENTS
RAM 512 MBFlash- / HDD-Memory (IDE, USB or SATA) 512 MBBIOS requirements USB boot support, alternative: CD-Boot supportMinimum requirements Microsoft RemoteFX CPU ≥ 800 MHz, SSE2 SupportIGEL HARDWARE MIGRATION
Supported platforms1 IGEL Smart 2110 LX, IGEL Compact 3210 LX, IGEL Winestra 4210 LX, IGEL Premium 5210 LX, IGEL Premium 5310 LX
Features Full driver support, ACPI supportTHIRD PARTY HARDWARE MIGRATION
Supported platforms Acer Veriton N260G, N281G
Advantech-DLoG MTC 6
DELL Optiplex FX160
Fujitsu Futro S100 / Futro S450 / Futro S500 / Futro S550 / Futro S550-2
HP t5545 / t5565 / t5630w/ t5730 / t5735 / t5745
Neoware c50 (DE-*2-GD), e90 (DC-*2-GD), e140 (DD-*2-GD)
Samsung TC190 / TC240
Wyse C90LE / C90LEW / R50L
Features Full driver support, ACPI supportLEGACY PC MIGRATION
Supported platforms Standard x86-compatible PC hardware Features Driver Support:
a Storage Controller (IDE/SATA) a Network Controller a Graphics card (VESA mode only) a No support for multi-media redirection with VMware Horizon View a Sound card (some models are supported) a No power management
AVAILABLE COMPONENTS
UDC token (USB) Installation medium, license not includedUDC-120 LX Entry fi rmware license (per client), token not includedUDC-420 LX Standard fi rmware license (per client), token not includedUDC-720 LX Advanced fi rmware license (per client), token not included
1 IGEL hardware upgrade 512MB SO-DIMM module + 1GB Flash module. Available on project request.
WHY MIGRATE PCS OR THIN CLIENTS TO IGEL UNIVERSAL DESKTOPS?
a No additional hardware costs, cost-effective to buy a Immediately frees up funds in the IT budget that can then be used for other investments a Enables the step-by-step introduction of SBC and VDI (virtual desktops) a Efficient, secure and site-independent remote administration of the migrated devices a Standardized management of migrated platforms and the latest IGEL thin clients a Dramatic reduction in desktop administration costs
a Extends the lifecycle of partially amortized desktop hardware a Future-proof, update-enabled desktop thin client solution
11
IGEL Technology I Data Sheet
Shared WorkPlace
FEATURES It allows user-dependent configuration based
on setting profiles. It allows configuration settings to be made for
factors such as session types or right/left-handed mouse-button operation.
TYPICAL AREAS OF APPLICATION Workstations used for shift work or in call
centers, where different staff members use the same device and need their own individual settings (e.g. keyboard language, mouse-button configuration for right/left-handed operation, session types).
Roaming environments, where users frequently switch workstations, such as in hospitals and at service/ticket counters, checkouts (POS) and customer reception areas.
User authentication
LICENSING This is an optional feature that can be
separately licensed for IGEL thin client software.
This feature can also be used in mixed environments with Shared WorkPlace desktops and standard workplaces.
IGEL Universal Desktop Thin Client with Shared WorkPlace Feature
UMS SERVER
UMS DATABASE
USER 2
USER 3
USER 1
IGEL THIN CLIENT WORKPLACE DIFFERENT USERS
USER 1 PROFILE
USER 2 PROFILE
USER 3 PROFILE
12
IGEL Technology I Data Sheet
UMS (Universal Management Suite)
PROFILEThe Universal Management Suite (UMS) is an easy-to use yet extremely powerful software that allows you to remotely manage your IGEL thin clients so that support costs are kept to a minimum. It is extremely open and network friendly so that it can fi t into your organization’s existing infrastructure.
TYPICAL USES Automatically setting up thin clients with the right profile when they
first attach to the network Changing the settings of the device or its local protocols and
software tools Re-imaging devices mid-life when new firmware becomes
available, diagnostics and support
INTRODUCTIONIGEL Universal Management Suite sets the benchmark for the management of modern thin clients. It has a host of features that ensures extremely easy, fast, and secure management of large groups of thin clients with lots of local protocol clients and software tools spread over large WANs. Supporting a variety of operating systems, databases and directory services like Microsoft® Active Directory, the Universal
Management Suite is easy to integrate into every environment. A complete and complimentary version of the IGEL Universal
Management Suite is bundled with every IGEL product. When combined with the outstanding IGEL hardware, you have the most advanced thin client solution on the market today.
The various views offered by the IGEL Universal Management Suite.
13
THE ADVANTAGES OF THE IGEL UNIVERSAL MANAGEMENT SUITE
ECONOMICAL AND USER-FRIENDLY
a Fast installation
This is carried out with the help of an installation wizard and takes just 20 minutes.
a Easy to administer
Most hardware and software settings can be made with just a few clicks of the mouse.
a Uniform user interface
The user interface for UMS is the same as for the local thin client confi guration. The additional remote management functions give the administrator complete control in the familiar, proven environment.
a No scripting
Although scripting is supported, you will only need it for controlling the thin client confi guration in the most exceptional circumstances.
a Asset management
Automatic capture of all your hardware information, licensed features and installed hotfi xes.
a Comment fields
For various information such as location, installation date and inventory number.
OPEN ARCHITECTURE
a Support for numerous operating systems
The UMS can be run on all known versions of Microsoft Windows Server and Linux.
a Access is independent of the operating system
The confi guration console operates on the basis of Java and enables the system to be administered from any device with the Java Runtime Environment.
SECURE AND ROBUST
a Encrypted communication
Certifi cate-based SSL-encrypted communication between remote management servers and clients to protect the system against unauthorized reconfi guration of the equipment.
a Failsafe upgrade function
If the thin client machine fails (e.g. power outage or loss of the network connection) while the update is in progress it will still remain useable. The update process will be completed the next time the machine is rebooted.
NETWORK-FRIENDLY
a Based on standard communications protocol
There is no need to reconfi gure the routers and fi rewalls because they use HTTP and FTP.
a Buddy update
IGEL LX thin clients that have already been updated can be used as update servers for other thin clients (e.g., in branch offi ces).
a Partial update
New updates or applications can be implemented on standard thin clients with Microsoft Windows Embedded Standard by means of partial update packages. This means that there is no need to transmit the entire image over the network.
SCALABLE AND EFFICIENT
a Support for extensive environments
The IGEL UMS can be scaled to accommodate several thousand thin clients.
a Group and profile-based administration
The thin clients within a given organizational unit can be administered very easily by means of profi les (e.g., if an employee moves to another department, the administrator can change their settings with a simple drag-and-drop).
a Trouble-free rollout
IGEL thin clients can be automatically assigned to a group on the basis of either the relevant subnetwork or a list of MAC addresses made available by IGEL.
a Comprehensive support for all configurations
Most IGEL thin client settings, such as device or session confi gurations, can be processed via the mouse-enabled UMS user interface.
a Transfer of administrative rights
Large organizations can authorize a number of system administrators for different control and authorization areas.
a Task planning
Maintenance tasks can be scheduled at night so that day-to-day operations are not disrupted.
a VNC shadowing
Members of the IT support team have remote access to thin client screens to enable them to rapidly identify problems and demonstrate solutions directly to users.
IGEL thin clients together with the IGEL Universal Management Suite (UMS) deliver a unique zero client experience. The result is fully automated, rule-based deployment combined with advanced profile-based configuration management to achieve zero on-going administrative effort. IGEL delivers zero clients without compromise; the flexibility of full native client support for all leading virtualisation technologies, advanced security features and free on-going support and updates. Using the Appliance Mode the clients will fast and directly boot into the VDI sessions like Citrix XenDesktop, VMware Horizon View and Microsoft VDI. For you this means zero local management.
14
IGEL UNIVERSAL MANAGEMENT SUITE (UMS) SPECIFICATIONS
SUPPORTED PLATFORMS
UMS Server Microsoft Windows Server 2003 / 2008 R2 / 2012Ubuntu 8.04 and 10.04 (32 bit)Redhat 6 (32 bit)
UMS Console Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7Ubuntu 8.04 and 10.04 (32 bit)Redhat 6 (32 bit)
Databases Oracle 10g/11gMicrosoft SQL Server 2008, SQL Server 2008 R2PostgreSQL Version 8.2 and aboveApache Derby 10
SECURITY FEATURES
a SSL communication a User / password authentication a Active Directory groups can be used for access rights management a Local client certifi cates a Full and reliable backup functionality a Failover mode
SUPPORTED LANGUAGES
a English a German a French a Dutch a Chinese (Simplifi ed, Traditional)
Top left: Classic view of the IGEL Universal Management Suite Top right: Here you see the thin clients, each with their settings and assigned profilesLeft: The execution of regular jobs can be suspended on particular days – e.g. public holidays
15
IGEL Technology I Data Sheet
High Availability (HA)HIGHLY AVAILABLE THIN CLIENT MANAGEMENT WITH LOAD BALANCING
IGEL thin clients are secure and reliable – even without a connection to the remote management software. With the Universal Management Suite (UMS), up to 500 end devices can be reconfigured as standard – simultaneously and automatically. In certain cases, however, extra scalability, redundancy or availability is required.
PROFILEHigh Availability (HA) is an optional extension
for the IGEL Universal Management
Suite (UMS) and enables the UMS to offer any degree of scalability, availability and redundancy. With HA, even large-scale
thin client environments (500 or more end devices) can be reconfigured simultaneously. The HA extension is compatible with all IGEL Universal Desktop thin clients – including PCs and thin clients which were standardized with the help of the IGEL Universal Desktop Converter (UDC) migration software.
TYPICAL USAGE SCENARIOS Enterprise: Management of large-scale
thin client environments with 500+ thin clients
Compliance: Redundancy of IT systems and data (e.g. Basel II / III or HIPPA)
Up-to-date settings: Highly available distribution of new device configurations
IGEL Shared WorkPlace: user-dependent (simultaneous) device configuration
FEATURES UMS Server: 2+ instances can be used
(redundancy or scaling) UMS Load Balancer (can also be used as
a redundant system) UMS Database: High availability through
mirroring
BENEFITS Load distribution: The HA extension
ensures that all planned configuration changes are distributed in a timely manner to all intended thin clients, regardless of the number of simultaneous booting processes.
Legal security: HA ensures compliance with the latest international standards and regulations such as Basel II / III or HIPPA.
Individual profiles: When the Shared
WorkPlace feature is activated, IGEL thin clients can be configured individually depending on the particular user by means of a personal settings profile. The HA extension ensures that all users can work with their individual settings at all times.
LICENSING Optional extension for the IGEL Universal
Management Suite (UMS) Each license package covers 50 managed
thin clients
TECHNICAL REQUIREMENTS UMS 4 version 4.03.200 or higher
(Windows Installer only) The system requirements for the
respective UMS version used apply Supported database backends:
– Oracle DB (11g or higher) cluster – Microsoft SQL Server (2008 or higher) cluster
IGEL Universal Management Suite with High Availability Extension
16
IGEL Technology I Data Sheet
Universal Customization Builder
EXPAND IGEL FIRMWARE YOURSELF – EASILY AND RELIABLY!
With the Universal Customization Builder (UCB), the firmware for IGEL Universal Desktop thin clients can easily and reliably be expanded and adapted to meet your needs. For example, you may choose to install local device drivers or special applications. You can even set important Windows registry keys – without detailed knowledge of Shell or Windows scripting!
PROFILEThe Universal Customization Builder (UCB) is an optional extension
of the IGEL Universal Management Suite (UMS), which enables you to not only put together individual expansion packages for the IGEL Universal Desktop firmware, but also to pack them and roll them out on a centralized basis. Numerous helpful features such as predefined templates, the user-friendly GUI or IGEL helpdesk support make this reliable application easy to use. The UCB supports all IGEL Universal Desktop thin clients with Linux and Windows Embedded, including PCs and thin clients which have been standardized with the help of the IGEL Universal Desktop Converter (UDC) migration software.
TYPICAL USAGE SCENARIOS Supplementing local apps: Rolling out applications for local
operations, e.g. checkout software for retailers and other sector-specific software, on a centralized basis
Upgrading device drivers: For sector-specific peripherals or original drivers
Setting registry keys: Individually adapting Windows Embedded Standard
Kiosk systems: Equipping thin clients with special local applications or software clients in order to operate them independently of the company network, e.g. as time recording terminals
FEATURES Simple procedures for generating, packing and rolling out
firmware expansion packages for IGEL Linux (custom partition) and Windows Embedded Standard (partial update)
Predefined templates: Task-oriented for typical application scenarios
Debugging: Automatic package creation with syntax checks Automatic versioning within customization projects Support for the packages created from the IGEL helpdesk
BENEFITS Reduced project costs: With the UCB, you can now perform
firmware expansions quickly and easily yourself (without assistance from an external service provider)
Ease of operation: User-friendly GUI with the familiar look and feel of the IGEL UMS. No detailed knowledge of Shell or Windows scripting necessary (templates)
Quick, low-cost rollout: Convenient, remote rollouts using IGEL UMS (comes supplied with all IGEL Universal Desktop thin clients)
Reliable processes and functions: User prompting via GUI and templates, simple debugging and support from IGEL
Transparency: Automatic versioning within customization projects Reduced network load: No distribution of Windows images or snap
shots required.
View of the Universal Customization Builder (UCB)
LICENSING A UCB license (fee applies) is required to use the optional UCB
extension for the IGEL Universal Management Suite (UMS). In order to obtain a UCB license, you must successfully take part in a
paid IGEL UCB training course (In-house or classroom training)
TECHNICAL REQUIREMENTS UMS 4 version 4.03.200 or higher (Windows Installer only) The system requirements for the particular UMS version used apply
17
IGEL Technology I Data Sheet
Universal MultiDisplay
The new software solution IGEL Universal MultiDisplay allows to combine up to four standard devices cost-effectively into one workstation with up to eight screens which can be remotely administered. The heart of the solution is the standard thin client IGEL UD5 x30-LX which provides two monitor connections. With an integrable network card, it can be set as the master device and manage up to three Linux-based standard thin clients (such as IGEL UD2 and UD3), which automatically configure themselves as satellites, each providing up to two additional monitors.UMD
FEATURES Connect multiple IGEL Thin Clients to one
device supporting multiple displays Display large amounts of information
simultaneously on one workplace Available for IGEL Linux
MULTIDISPLAY SCENARIOS Trader workstations in the financial sector Visualization/switching stations and control
panels in production Emergency call centers, logistics and
transportation Public displays and digital signage in retailing Building and system monitoring in facility
management
REQUIREMENTS MASTER UD5 3rd Generation (UD5-x30) Additional PCIe network card for dedicated
multidisplay network included in Starter Kit Display license for each additional display
REQUIREMENTS SATELLITE No special hardware required – all UD
devices can be used as satellites (except UD2-LX MultiMedia)
Included in every feature package
RESOLUTION UD2 max.: 1920 x 1200 pixel UD3 max.: 1920 x 1200 pixel UD5 max.: 2560 x 1600 pixel UD9 max.: 1920 x 1080 pixel
LICENSING License per additional display License is stored and managed on the master
device
18
Management of IGEL Universal MultiDisplay (UMD) in the IGEL Universal Management Suite (UMS)
IGEL Universal MultiDisplay (UMD) with master device (UD5) and satellite (e.g. UD2)
SATELLITESMASTER UD5
NETWORK
19
OPERATING SYSTEMS
The IGEL Universal Desktop series are available with three different operating systems.
MICROSOFT WINDOWS EMBEDDED STANDARD 7Microsoft Windows Embedded Standard 2009’s successor is equipped with the new Aero user interface and supports RemoteFX. The appealing Aero user interface augments the exceptional user experience. With Microsoft RemoteFX, Microsoft users in a new era of RDP protocol and now enables the redirection of USB devices and the smooth display of graphics-intensive content.
MICROSOFT WINDOWS EMBEDDED STANDARD 2009The successor of Microsoft Windows XP Embedded delivers the power of Microsoft Windows XP to the thin client. The 32-bit Windows compatibility and the generously sized compact fl ash memory make it possible to install specifi c applications or drivers locally. Compared to its successor, Windows Embedded Standard 7, Windows Embedded Standard 2009 offers a complete Microsoft operating system with moderate hardware requirements.
IGEL LINUXIGEL Linux Is the most cost-effective operating system with the best performance. IGEL Linux comes with a broad set of software clients, tools and protocols, giving the user the possibility to access the required application with the best protocol. IGEL’s embedded Linux operating system offers maximum stability and security. Our strong in-house development team means IGEL customers can always be sure they have the latest updates and features integrated in a rock-solid fi rmware.
FEATURE PACKS
Only pay for what you need. Simply select the Feature Pack that meets your unique thin client needs. (For example: IGEL UD3-130 LX = IGEL UD3 with Feature Pack Entry and Linux OS).
ENTRYThis Feature Pack is designed for customers wanting to access just server-based Windows applications using the Citrix ICA or Microsoft RDP protocols. The IGEL Linux and Microsoft Windows Embedded Standard 2009 versions also have a Java SE Runtime Environment.
STANDARDThis Feature Pack has all the features of the Entry Pack plus virtualization support, local web browser, PDF Reader and terminal emulation. It also supports remote access using a variety of VPN protocols and the ThinPrint client for enhanced network printing.
ADVANCEDThis Feature Pack is an extremely powerful collection of features that can connect you to almost any application, media or peripheral. In addition to the Standard Pack it offers extended multi-media capabilities like multi-media redirection, Citrix HDX, a local Media Player and Flash. Additionally it supports more specialized features such as VoIP, a native SAP GUI, NoMachine NX and ThinLinc printing. For advanced peripheral support, the Advanced Pack also supports USB re-direction so USB devices can connect seamlessly to the server-based Windows desktop.
Windows® Embedded Standard 7
®
Windows® Embedded Standard 2009
®
20
1 No RemoteFX support 2 VMware Horizon View via RDP only 3 The functionality available will depend upon the specifi cations of the original hardware device 4 with touchscreen
Windows® Embedded Standard
®
Windows® Embedded Standard 7
®
FEATURES IGEL LINUX WINDOWS EMBEDDED STANDARD 2009 STANDARD 7
1 4 7SYSTEM-ON-
CHIP (SoC)
1 4 7 7ENTRY STANDARD ADVANCED ENTRY STANDARD ADVANCED ADVANCED
MANAGEMENT
Local and remote confi guration
Fail-safe fi rmware update
Power Management
NETWORK STANDARD: TCP/IP, PXE, WAKE-ON-LAN, DNS, DHCP
SNMP
PPTP
L2TP
Third Party VPN: Cisco / NCP / / – / –/ –/ PPPoE (DSL via onboard LAN)
COMMUNICATION
RDP / ICA
Microsoft RemoteApp
Microsoft RemoteFX
X-Access (XDMCP)
Citrix XenDesktop
VMware Horizon View
Appliance mode for virtual desktops
Ericom PowerTerm WebConnect
Ericom PowerTerm Terminal Emulation
Native IBM 5250-Emulation
Local Browser
2X
Leostream
NoMachine NX
Virtual Bridges VERDE VDI
Red Hat Enterprise Virtualization for Desktops
ThinLinc
PRINT SERVICES
Line Printer (LPD)
Internet Printing Protocol (IPP)
Windows Shared Printer
ThinPrint
ADDITIONAL SOFTWARE FEATURES
Multimedia Redirection
Java SE Runtime Environment
Java OpenJDK Runtime Environment
PDF Reader
SAP GUI
Voice over IP
Media Player
Extended USB Redirection
.NET Framework
AVAILABLE PRODUCTS
UD2 Series UD2-130 LX 1 UD2-430 LX 1,2 UD2-LX
MultiMedia
UD3 Series UD3-131 LX UD3-431 LX UD3-731 LX UD3-131 ES UD3-431 ES UD3-731 ES UD3-731 W7
UD3 Dual-Core UD3-740 LX UD3-740 W7
UD5 Series UD5-130 LX UD5-430 LX UD5-730 LX UD5-130 ES UD5-430 ES UD5-730 ES UD5-730 W7
UD5 Dual-Core UD5-740 LX UD5-740 W7
UD9 SeriesUD9-730 LX
UD9-731 LX 4UD9-730 ES
UD9-731 ES 4UD9-730 W7
UD9-731 W7 4
Universal Desktop Converter 3 UDC-120 LX UDC-420 LX UDC-720 LX
21
THE BEST PERIPHERAL SUPPORT, SECURITY AND CONNECTIVITY OPTIONS
EXCELLENT PERIPHERAL CONNECTIVITYIGEL Universal Desktops can connect to almost any USB peripheral, such as a printer, scanner or smart phone – even in virtual desktop environments running VMware Horizon View or Citrix HDX. When other applications, such as server-based Windows Terminal Services, are in use, the IGEL thin clients support the embedded Fabulatech USB redirection client included in the Advanced Firmware Package, allowing external hardware to be connected correctly with your virtual desktop or server-based Windows PC.
PROTECT YOUR NETWORK AND DATA WITH BULLET-PROOF SECURITYIGEL Universal Desktops go way beyond the inherent security advantages of thin clients. All our devices support smartcard readers, and some models already have these as an internal option. This allows two-factor authentication during log-in and also productivity enhancements such as smooth roaming between shared desktops. We also work with other security devices such as USB tokens. To protect data, all IGEL Universal Desktops can have their USB ports disabled or made read-only using our Universal Management Suite.
HARDWARE UD2 UD2-LX MultiMedia UD3 UD3 Dual-Core
Power supply external external external external
Power consumption Idle | Sleep
9 W | 2 W 7 W | < 1W 11 W | 1 W 11 W | 1 W
Operating Systems LX – – LX – – LX ES W7 LX – W7
Flash 1 GB – – 2 GB – – 1 GB 2 GB 4 GB 2 GB – 4 GB
RAM (* DDR3) 1 GB – – 1 GB* – – 1 GB 1 GB 2 GB 1 GB* – 2 GB*
CPU VIA Eden 500 MHz TI TMS320DM8148 Cortex A8 1 GHz VIA Nano 1 GHz VIA Eden X2 1 GHz
Video memory 64 – 256 MB 64 MB 64 – 256 MB 128 – 256 MB
Max resolution Dualview 1920 x 1200 Dualview 1920 x 1200 Dualview 1920 x 1200 Dualview 1920 x 1200
CONNECTIVITY UD2 UD2-LX MultiMedia UD3 UD3 Dual-Core
USB 2.0 / USB 3.0 4 / – 4 / – 5 / – 2 / 2
DVI-I (VGA Adapter included) 1 1 1 1
Display Port / DVI-D – / x
Serial 1 1 (Connectivity foot)
PS/2 1 1 1
RJ45 Ethernet 1 1 1 1
Audio (Line-out, Mic-in) 1 1 1 1
OPTIONS UD2 UD2-LX MultiMedia UD3 UD3 Dual-Core
USB to Serial / Parallel Adapter x / x x / x x / x x / x
Display Port to DVI Adapter
Dualview Y-Cable (VGA & DVI) x x x
Smartcard reader (PC/SC) x x
VESA Bracket x x x x
Connectivity foot serial
USB anti-theft / WLANx / x x / x
Connectivity foot parallel
USB anti-theft / WLAN
Touchscreen
WLAN
NEW
22
EXTENDED
HA
RDW
ARE WARRANTY
UD2/3/5
EARYEARS5FREE 5-YEAR HARDWARE WARRANTY EXTENSION
AFTER PRODUCT REGISTRATION
Peace of mind comes standard with all IGEL thin clients. After purchase, just register with us online, and all your IGEL thin clients UD2, UD3, and UD5 will be upgraded from a standard 2-year to a 5-year hardware warranty, according to our end customer hardware warranty declaration, at no additional cost. The UD9 series will be upgraded to a 3-year hardware warranty. The warranty upgrade does not cover any additional hardware options.
Pictures and part numbers for accessories and connectivity options: www.igel.com/options
UD5 UD5 Dual-Core UD9 21"
external external external
11 W | 1 W 11 W | 1 W 38 W | 2 W
LX ES W7 LX – W7 LX ES W7
1 GB 2 GB 4 GB 2 GB – 4 GB 2GB 2 GB 4 GB
1 GB 1 GB 2 GB 1 GB* – 2 GB* 1 GB 1 GB 2 GB
VIA Nano 1.3 GHz Intel Celeron 847 1.1 GHz Intel Atom n270 1.6 GHz
128 – 256 MB 128 – 256 MB 32 – 128 MB
1x Display Port 2560 x 1600, 1x DVI-I / Dualview 1920 x 1200 1920 x 1080 Dualview
UD5 UD5 Dual-Core UD9
6 / – 4 / 2 5 / –
1 1 VGA
x / – x / –
2 2 2
1 1 2
1 1 1
1 1 1
UD5 UD5 Dual-Core UD9
x / x x / x x / x
x x
x x x
x / x x / x
x
x
NEW
23
IGEL Technology I Data Sheet
UD2 Series
PROFILEA small, affordable, energy-efficient hardware platform that can be VESA mounted on the back of a monitor. The DVI-I port supports dual monitors with an optional Y-Cable and it can connect to common peripherals with its four USB ports.
FEATURES AND BENEFITS Slim Design
The perfect companion for any workplace due to the small form factor and the latest design.
VESA mountable (optional)Mountable on the back of a monitor with the optional available VESA bracket, ideal for space constrained environments.
Dualview support
The DVI-I port offers the possibility to connect one digital and one analog monitor via the optional Y-Cable.
Excellent price performance
Can run any firmware package at a competitive price. No moving parts, e.g. cooling fans
The absence of moving parts means the devices are almost noise-less and fail-safe with minimal heat generation.
Free evaluation:
www.igel.com/us/evaluation
COLORS
FEATURE PACKS PERIPHERAL INTERFACES
EntryUD2-130 LX
1Standard
UD2-430 LX
4
Front: Line-out, Mic-in
4 x USB 2.0
RJ45 Ethernet
PS/2-Keyboard
DVI-I-Monitor
Power
white blackdark blue
EXTENDED
HA
RDW
ARE WARRANTY
UD2/3/5
EARYEARS5
24
IGEL UD2 SPECIFICATIONS
SYSTEM
Available Operating Systems IGEL LinuxManagement IGEL Universal Management Suite includedForm Factor StandardProcessor VIA Eden 500 MHzChipset VIA VX855MEMORY
RAM 1 GBFlash Memory 1 GBGRAPHICS
Chipset VIA Chrome9Video Memory 64 – 256 MB shared memoryPorts 1x DVI-I (DVI-to-VGA adapter included)Supported Resolutions 1920 x 1200, DualviewNETWORK
Ethernet 10/100 Base-TAUDIO
Chipset AC97 compatiblePorts Front: 1x line-out, 1x mic-inSpeakers 1x internalPERIPHERAL INTERFACES
PS/2 1x keyboardSerial Optional, via USB-to-Serial adapterParallel Optional, via USB-to-Parallel adapterUSB 2.0 4x backDIMENSIONS
Device (D x W x H), upright 203 x 55 x 208 mmPackaging (D x W x H), horizontal 268 x 112 x 264 mmWeight 1.2 kgENVIRONMENT
Cooling Fanless convectionOperating Temperature 0° to 40° C (vertical)
0° to 35° C (horizontal, with rubber feet)Operating Humidity 10% – 80%, non-condensingPOWER
Input Auto sensing 100~240 VAC / 50~60 HzPower Supply ExternalPower Consumption: Idle / Sleep Mode 9 W / 2 WOPTIONS
VESA mount For mounting on the back of a monitorRubber feet For horizontal placement of the deviceDualview Y-Cable For DVI-I to DVI-D + VGA. Connect two monitorsUSB-to-Serial adapter For connecting peripherals that require a serial portUSB-to-Parallel adapter For connecting printers that require a parallel portShared WorkPlace It allows user-dependent confi guration based on setting profi les
25
IGEL Technology I Data Sheet
UD2-LX MultiMedia
PROFILEThe IGEL multiprotocol thin client, based on a system-on-chip (SoC) design, is the economical, space- and energy-saving entry-level device with high-performance multimedia acceleration for Citrix ICA/HDX and Microsoft’s RemoteFX. With four USB ports, the UD2 models allow connection of all commonly used peripheral devices.
FEATURES AND BENEFITS Multiprotocol system-on-chip (SoC) device
VMware Horizon View with RDP and PCoIP, optimized for Citrix ICA/HDX, certified for Microsoft RemoteFX and multimedia playback.
Slim Design
The perfect companion for any workplace due to the small form factor and the latest design.
VESA mountable (optional)Mountable on the back of a monitor with the optional available VESA bracket, ideal for space constrained environments.
Dualview support
The DVI-I port offers the possibility to connect one digital and one analog monitor via the optional Y-Cable.
Excellent price performance
Low price with strong multimedia performance. No moving parts, e.g. cooling fans
The absence of moving parts means the devices are almost noiseless and fail-safe with minimal heat generation.
EXTENDED
HA
RDW
ARE WARRANTY
UD2/3/5
EARYEARS5
COLORS PERIPHERAL INTERFACES
white
black
dark blue
Front: Line-out, Mic-in
4 x USB 2.0
RJ45 Ethernet
DVI-I-Monitor
Power
UD2-LX MULTIMEDIA
Free evaluation:
www.igel.com/us/evaluation
26
IGEL UD2-LX MULTIMEDIA SPECIFICATIONS
SYSTEM
Available Operating Systems IGEL LinuxManagement IGEL Universal Management Suite includedForm Factor StandardProcessor Texas Instruments™ TMS320DM8148 Cortex A8, 1 GHzMEMORY
RAM 1 GB DDR3Flash Memory 2 GBGRAPHICS
Video Memory 64 MB shared memoryPorts 1x DVI-I (DVI-to-VGA adapter included)Supported Resolutions 1920 x 1200, DualviewNETWORK
Ethernet 10/100/1000 Base-TAUDIO
Chipset TI DM8148 SoCPorts Front: 1x line-out, 1x mic-inSpeakers 1x internalPERIPHERAL INTERFACES
Serial Optional, via USB-to-Serial adapterParallel Optional, via USB-to-Parallel adapterUSB 2.0 4x backDIMENSIONS
Device (D x W x H), upright 203 x 55 x 208 mmPackaging (D x W x H), horizontal 268 x 112 x 264 mmWeight 1.2 kgENVIRONMENT
Cooling Fanless convectionOperating Temperature 0° to 40° C (vertical)
0° to 35° C (horizontal, with rubber feet)Operating Humidity 10% – 80%, non-condensingPOWER
Input Auto sensing 100~240 VAC / 50~60 HzPower Supply ExternalPower Consumption: Idle / Sleep Mode 7 W / < 1 WOPTIONS
VESA mount For mounting on the back of a monitorRubber feet For horizontal placement of the deviceDualview Y-Cable For DVI-I to DVI-D + VGA. Connect two monitorsUSB-to-Serial adapter For connecting peripherals that require a serial portUSB-to-Parallel adapter For connecting printers that require a parallel port
27
IGEL Technology I Data SheetWindows®
EmbeddedStandard 2009
UD3 Series
PROFILEAn affordable, compact, versatile mid-range hardware platform that sup-ports all Feature Packs (Entry, Standard and Advanced). The UD3 series is available with an integrated smartcard reader and a connectivity foot that offers an additional serial port for legacy peripherals and wireless network connectivity or an anti-theft USB port.
FEATURES AND BENEFITS Affordable
A low price and high energy efficiency guarantee low TCOs and a fast ROI.
VESAmountable (optional)Mountable on the back of a monitor with the optional VESA bracket, ideal for space constraint environments.
Dualview support
The DVI-I port offers the possibility to connect one digital and one analog monitor via the optional available Y-Cable.
Integrated smartcard reader (optional) Excellent for highly secure two factor authentication, shared desktops or roaming users.
Connectivity foot (optional) The unit can be enhanced with an additional serial port and wireless network connectivity or an anti-theft USB port.
No moving parts, e.g. cooling fans
The absence of moving parts means the devices are almost noiseless and fail-safe with minimal heat generation.
FREE Evaluation Unit: www.igel.com/us/evaluation
COLORS
FEATURE PACKS PERIPHERAL INTERFACES
EntryUD3-131 LXUD3-131 ES
AdvancedUD3-731 LXUD3-731 ESUD3-731 W7
StandardUD3-431 LXUD3-431 ES
1 4 7
Front: USB 2.0, Line-out and Mic-in
PS/2-KeyboardRJ45 Ethernet
4 x USB 2.0
DVI-I-Monitor
Serial portPower
Optional connectivity for serial I/O and wireless
networking or an anti-theft USB port.
white blackdark blue
Windows®
EmbeddedStandard 7
EXTENDED
HA
RDW
ARE WARRANTY
UD2/3/5
EARYEARS5
28
IGEL UD3 SPECIFICATIONS
SYSTEM
Available Operating Systems IGEL Linux (LX)Microsoft Windows Embedded Standard 2009 (ES)Microsoft Windows Embedded Standard 7 (W7)
Management IGEL Universal Management Suite includedForm Factor StandardProcessor VIA Nano 1 GHzChipset VIA VX855MEMORY
RAM 1 GB (LX), 1 GB (ES), 2 GB (W7)Flash Memory 1 GB (LX), 2 GB (ES), 4 GB (W7)GRAPHICS
Chipset VIA Chrome9Video Memory 64 – 256 MB shared memoryPorts 1x DVI-I (DVI-to-VGA adapter included)Supported Resolutions 1920 x 1200, DualviewNETWORK
Ethernet 10/100/1000 Base-TWLAN Optional, via connectivity footAUDIO
Chipset AC97 compatiblePorts Front: 1x line-out, 1x mic-inSpeakers 1x internalPERIPHERAL INTERFACES
PS/2 1x keyboard
Serial 1x + 1x optional, via connectivity footUSB 2.0 1x front, 4x back; optional: anti-theft USB (via connectivity foot)DIMENSIONS
Device (D x W x H), upright 227 x 82 x 231 mmPackaging (D x W x H), horizontal 323 x 112 x 276 mmWeight 1.44 kgENVIRONMENT
Cooling Fanless convectionOperating Temperature 0° to 40° C (vertical)
0° to 35° C (horizontal, with rubber feet)Operating Humidity 10% – 80%, non-condensingPOWER
Input Auto sensing 100~240 VAC / 50~60 HzPower Supply ExternalPower Consumption: Idle / Sleep Mode 11 W / 1 WOPTIONS
VESA Mount For mounting on the back of a monitorRubber Feet For horizontal placement of the deviceConnectivity foot Option 1: serial port and anti-theft USB port
Option 2: serial port and 802.11b/g WLANBuilt-in smartcard reader For secure smartcard-based authenticationDualview Y-Cable For DVI-I to DVI-D + VGA. Connect two monitorsUSB-to-Serial adapter For connecting peripherals that require a serial portUSB-to-Parallel adapter For connecting printers that require a parallel portShared WorkPlace It allows user-dependent confi guration based on setting profi les
29
IGEL Technology I Data Sheet
UD3 Dual-CoreWindows®
EmbeddedStandard 7
FEATURE PACK
AdvancedUD3-740 LXUD3-740 W7
7
Front: USB 2.0, Line-out and Mic-in
PS/2-KeyboardRJ45 Ethernet
1 x USB 2.02 x USB 3.0
DVI-I / DVI-D
Power
PERIPHERAL INTERFACES
Connectivity foot:Optional connectivity
for serial I/O and wireless
networking or an anti-theft USB port.
COLORS
white
black
dark blue
PROFILEAn affordable, compact, versatile mid-range hardware platform that supports the Feature Pack Advanced. The UD3 series is available with an optional integrated smartcard reader and a connectivity foot that offers an additional serial port for legacy peripherals and wireless network connectivity or an anti-theft USB port.
FEATURES AND BENEFITS Affordable
A low price and high energy efficiency guarantee low TCOs and a fast ROI.
VESAmountable (optional)Mountable on the back of a monitor with the optional VESA bracket, ideal for space constraint environments.
Dualview support
Dual DVI Port allows users to operate two digital monitors simultaneously. The DVI-I and DVI-D port allow one digital and one analog monitor to be connected via adapter.
Integrated smartcard reader (optional) Excellent for highly secure two factor authentication and fast login.
Connectivity foot (optional) The unit can be enhanced with an additional serial port and wireless network connectivity or an anti-theft USB port.
No moving parts, e.g. cooling fans
The absence of moving parts means the devices are almost noiseless and fail-safe with minimal heat generation.
FREE Evaluation unit: www.igel.com/evaluation
EXTENDED
HA
RDW
ARE WARRANTY
UD2/3/5
EARYEARS5
30
IGEL UD3 DUAL-CORE SPECIFICATIONS
SYSTEM
Available Operating Systems IGEL Linux (LX)Microsoft Windows Embedded Standard 7 (W7)
Management IGEL Universal Management Suite includedForm Factor StandardProcessor VIA Eden X2 1 GHzChipset VIA VX900MEMORY
RAM (DDR3) 1 GB (LX), 2 GB (W7)Flash Memory (SATA SSD) 2 GB (LX), 4 GB (W7)GRAPHICS
Chipset VIA ChromotionHD 2.0Video Memory 128 – 256 MB shared memoryPorts 1x DVI-I, 1x DVI-D (DVI-to-VGA adapter included)Supported Resolutions 1920 x 1200, DualviewNETWORK
Ethernet 10/100/1000 Base-TWLAN Optional, via connectivity footAUDIO
Chipset AC97 compatiblePorts Front: 1x line-out, 1x mic-inSpeakers 1x internalPERIPHERAL INTERFACES
PS/2 1x keyboardSerial 1x optional, via connectivity footUSB 2.0 1x front, 1x back; optional: anti-theft USB (via connectivity foot)USB 3.0 2x backDIMENSIONS
Device (D x W x H), upright 227 x 82 x 231 mmPackaging (D x W x H), horizontal 323 x 112 x 276 mmWeight 1.44 kgENVIRONMENT
Cooling Fanless convectionOperating Temperature 0° to 35° C (vertical)
0° to 35° C (horizontal, with optional rubber feet)Operating Humidity 10% – 80%, non-condensingPOWER
Input Auto sensing 100~240 VAC / 50~60 HzPower Supply ExternalPower Consumption: Idle / Sleep Mode 11 W / 1 WOPTIONS
VESA Mount For mounting on the back of a monitorRubber Feet For horizontal placement of the deviceConnectivity foot Option 1: serial port and anti-theft USB port
Option 2: serial port and 802.11b/g WLANBuilt-in smartcard reader For secure smartcard-based authenticationUSB-to-Serial adapter For connecting peripherals that require a serial portUSB-to-Parallel adapter For connecting printers that require a parallel portShared WorkPlace It allows user-dependent confi guration based on setting profi les
31
IGEL Technology I Data SheetWindows®
EmbeddedStandard 2009
Windows®
EmbeddedStandard 7
UD5 Series
PROFILEA powerful and expandable hardware platform. Its high-speed processor and graphics can support demanding applications or many applications running simultaneously. It supports the broadest set of connectivity to peripherals. Optionally, you can add an integrated smartcard reader and a connectivity foot with a parallel port and wireless network connectivity or an anti-theft USB port.
FEATURES AND BENEFITS Maximum Performance
Strong processor and graphics capability for applications like multi-media and video conferencing.
Free PCIe slot
Customize the UD5 to your needs with the addition of internal periphe-rals such as fibre optic network cards.
Dualview support
Parallel use of two digital monitors with a DVI and a Display Port. Integrated smartcard reader (optional)
Excellent for highly secure two factor authentication, shared desktops or roaming users.
Connectivity foot (optional)
Expand your device with a parallel port and WLAN or an anti-theft USB port.
No moving parts, e.g. cooling fans
The absence of moving parts means the devices are almost noiseless and fail-safe with minimal heat generation.
FREE Evaluation unit: www.igel.com/us/evaluation
COLORS
FEATURE PACKS PERIPHERAL INTERFACES
EntryUD5-130 LXUD5-130 ES
AdvancedUD5-730 LXUD5-730 ESUD5-730 W7
StandardUD5-430 LXUD5-430 ES
Front: 2 x USB 2.0
4 x USB 2.0RJ45 Ethernet
PS/2 KeyboardPCIe SlotDisplay PortStereo-out / Mic-inDVI-I2 x Serial PortPower
1 4 7 Optional connectivity for parallel I/O and wireless
networking or an anti-theft USB port.
white blackdark blue
EXTENDED
HA
RDW
ARE WARRANTY
UD2/3/5
EARYEARS5
32
IGEL UD5 SPECIFICATIONS
SYSTEM
Available Operating Systems IGEL Linux (LX)Microsoft Windows Embedded Standard (ES)Microsoft Windows Embedded Standard 7 (W7)
Management IGEL Universal Management Suite includedForm Factor StandardProcessor VIA Nano 1,3 GHzChipset VIA VX900PCI-slot 1x (low profi le) MEMORY
RAM 1GB (LX), 1 GB (ES), 2 GB (W7)Flash Memory 1GB (LX), 2 GB (ES), 4 GB (W7)GRAPHICS
Chipset VIA ChromotionHD 2.0Video Memory 128 – 256 MB shared memoryPorts (Supported Resolutions) 1x DVI-I (max. 1920x1200); 1x Display Port (max. 2560x1600); Dualview (max. 1920x1200)NETWORK
Ethernet 10/100/1000 Base-TWLAN Optional, via connectivity footAUDIO
Chipset AC97 compatiblePorts 1x line-out, 1x mic-inSpeakers 1x internalPERIPHERAL INTERFACES
PS/2 1x keyboardSerial 2xParallel Optional, via connectivity foot or USB-to-Parallel adapterUSB 2.0 2x front, 4x back; optional: anti-theft USB (via connectivity foot)DIMENSIONS
Device (D x W x H), upright 245 x 104 x 272 mmPackaging (D x W x H), horizontal 296 x 366 x 126 mmWeight 2.14 kgENVIRONMENT
Cooling Fanless convectionOperating Temperature 0° to 40°C (vertical)
0° to 35°C (horizontal, with rubber feet)Operating Humidity 10% – 80%, non-condensingPOWER
Input Auto sensing 100~240 VAC / 50~60 HzPower Supply ExternalPower Consumption: Idle / Sleep Mode 11W / 1 WOPTIONS
Rubber Feet For horizontal placement of the deviceConnectivity foot Option 1: parallel port and anti-theft USB port
Option 2: parallel port and 802.11b/g WLANBuilt-in smartcard reader For secure smartcard-based authenticationUSB-to-Serial adapter For connecting peripherals that require a serial portUSB-to-Parallel adapter For connecting printers that require a parallel portDisplay Port to DVI adapter For connecting a monitor that requries a DVI portShared WorkPlace It allows user-dependent confi guration based on setting profi les
33
IGEL Technology I Data Sheet
UD5 Dual-CoreWindowsEmbeddedStandard 7
PROFILEA powerful and expandable hardware platform. Its high-speed processor and graphics can support demanding applications or many applications running simultaneously. The high-end models support excellent connectivity thanks to a range of interfaces, including a PCle slot. Optionally, you can add an integrated smartcard reader and a connectivity foot with an additional parallel port and wireless network connectivity or an anti-theft USB port.
FEATURES AND BENEFITS Maximum Performance
Strong processor and graphics capability for applications like multi-media and video conferencing.
Free PCIe slot
Customize the UD5 to your needs with the addition of internal periph-erals such as fibre optic network cards.
Dualview support
Parallel use of two digital monitors with a DVI and a Display Port. Integrated smartcard reader (optional)
Excellent for highly secure two factor authentication and fast login. Connectivity foot (optional)
Expand your device with a parallel port and WLAN or an anti-theft USB port.
No moving parts, e.g. cooling fans
The absence of moving parts means the devices are almost noiseless and fail-safe with minimal heat generation.
FREE Evaluation unit: www.igel.com/evaluation
PERIPHERAL INTERFACES
Connectivity foot:Optional connectivity for parallel I/O and wireless
networking or an anti-theft USB port.
FEATURE PACK
AdvancedUD5-740 LXUD5-740 W7
7
Front:2 x USB 2.0
2 x USB 3.02 x USB 2.0RJ45 EthernetPS/2 KeyboardPCIe SlotDisplay PortStereo-out / Mic-inDVI-I2x Serial PortPower
COLORS
white
black
dark-blue
EXTENDED
HA
RDW
ARE WARRANTY
UD2/3/5
EARYEARS5
34
IGEL UD5 DUAL-CORE SPECIFICATIONS
SYSTEM
Available Operating Systems IGEL Linux (LX)Microsoft Windows Embedded Standard 7 (W7)
Management IGEL Universal Management Suite includedForm Factor StandardProcessor Intel Celeron 847 1.1GHzChipset NM 70 (Sandy Bridge)PCI-slot 1x (low profi le) MEMORY
RAM (DDR3) 1 GB (LX), 2 GB (W7)Flash Memory (SATA SSD) 2 GB (LX), 4 GB (W7)GRAPHICS
Chipset INTEL HD GraphicsVideo Memory 128 – 256 MB shared memoryPorts (Supported Resolutions) 1x DVI-I (max. 1920x1200), 1x Display Port (max. 2560x1600), Dualview (max. 1920x1200)NETWORK
Ethernet 10/100/1000 Base-TWLAN Optional, via connectivity footAUDIO
Chipset AC97 compatiblePorts 1x line-out, 1x mic-inSpeakers 1x internalPERIPHERAL INTERFACES
PS/2 1x keyboardSerial 2xParallel Optional, via connectivity foot or USB-to-Parallel adapterUSB 2.0 2x front, 2x back; optional: anti-theft USB (via connectivity foot)USB 3.0 2x backDIMENSIONS
Device (D x W x H), upright 245 x 104 x 272 mmPackaging (D x W x H), horizontal 296 x 366 x 126 mmWeight 2.14 kgENVIRONMENT
Cooling Fanless convectionOperating Temperature 0° to 35°C (vertical)
0° to 35°C (horizontal, with rubber feet)Operating Humidity 10% – 80%, non-condensingPOWER
Input Auto sensing 100~240 VAC / 50~60 HzPower Supply ExternalPower Consumption: Idle / Sleep Mode 11W / 1 WOPTIONS
Rubber Feet For horizontal placement of the deviceConnectivity foot Option 1: parallel port and anti-theft USB port
Option 2: parallel port and 802.11b/g WLANBuilt-in smartcard reader For secure smartcard-based authenticationUSB-to-Serial adapter For connecting peripherals that require a serial portUSB-to-Parallel adapter For connecting printers that require a parallel portDisplay Port to DVI adapter For connecting a monitor that requries a DVI portShared WorkPlace It allows user-dependent confi guration based on setting profi les
35
IGEL Technology I Data SheetWindows®
EmbeddedStandard 2009
UD9 Series
PROFILEIntegrated into a 21.5" widescreen, the UD9 series support a wide range of applications and provides numerous interfaces and integrated features such as touchscreen, WLAN and a smartcard reader.
Smartcard readerDisplay rotating by 90°Touchscreen
FEATURES AND BENEFITS Wide 21.5" LCD monitor (55 cm)
Increased user comfort and productivity Thin client integrated into a modern monitor
Small footprint and attractive design Touchscreen display (optional)
Use without keyboard and mouse, e.g., as a kiosk or PoS
Integrated WLAN module (optional)Use of the latest wireless standard enables optimal connectivity even without wired network infrastructure
Integrated smartcard reader (optional)Excellent for highly secure two-factor authentication, shared desktops or roaming users
Free Evaluation Unit:
www.igel.com/us/evaluation
Parallel portSerial portMic-in, Stereo-out, HeadsetRJ45 Ethernet5x USB 2.0VGA portSerial port2xPS/2 keyboard/mouse Power
Connectivity options
FEATURE PACK
AdvancedUD9-730 LXUD9-730 ESUD9-730 W7UD9-731 LX UD9-731 ESUD9-731 W7
7
Windows®
EmbeddedStandard 7
36
IGEL UD9 SPECIFICATIONS
SYSTEM
Available Operating Systems IGEL Linux (LX)Microsoft Windows Embedded Standard 2009 (ES)Microsoft Windows Embedded Standard 7 (W7)
Management IGEL Universal Management Suite includedForm Factor IntegratedProcessor Intel Atom N270 1.6 GHzChipset Intel 945 GSEMEMORY
RAM 1 GB (LX/ES), 2 GB (W7)Flash Memory 2 GB (LX/ES), 4 GB (W7)GRAPHICS
Chipset Intel GMA 950Video Memory 32 – 128 MB shared memoryPorts 1x VGA-outSupported Resolutions Dualview: 1920 x 1080NETWORK
Ethernet 10/100/1000 Base-TWLAN Optional, 802.11 b/g/nAUDIO
Chipset HD Audio compatiblePorts 1x line-out, 1x line-in, 1x mic-inSpeakers 2x internalPERIPHERAL INTERFACES
PS/2 2xSerial 2xParallel 1xUSB 2.0 5xDIMENSIONS
Device (D x W x H), upright 237 x 514 x 364 mmPackaging (D x W x H), horizontal 650 x 335 x 465 mmWeight 9.32 kgENVIRONMENT
Cooling Fanless convectionOperating Temperature 0° to 40°COperating Humidity 20% – 80%, non-condensingPOWER
Input Auto sensing 100~240 VAC / 50~60 HzPower Supply ExternalPower Consumption: Idle / Sleep Mode 38 W / 2 WOPTIONS
Integrated smartcard reader For secure smartcard-based authenticationIntegrated WLAN module For environments with no physical network infrastructureTouchscreen display For public facing or space-constraint environmentsUSB-to-Serial adapter For connecting peripherals that require a serial portUSB-to-Parallel adapter For connecting printers that require a parallel portShared WorkPlace It allows user-dependent confi guration based on setting profi les
37
CERTIFICATIONS FOR IGEL THIN CLIENTS
DE 79295479
Together with our employees and suppliers, we guarantee the highest levels of quality in both our products and processes, including environmental protection. Our quality and environmental management system, certifi ed in accordance with the ISO 9001 and 14001 standards, ensures these requirements are continually met.
The UL / CUL mark of conformity is the most accepted proof that a product complies with the American and Canadian safety requirements. This represents the most recognized symbol for product safety.
The FCC mark of conformity confi rms that an electronic device has been tested by the Federal Communications commission (USA) for compliance with admissible high frequencies. This mark is mandatory for electronic products that are sold in the USA. This affects all devices that are equipped with a microprocessor. Frequencies that are not shielded by means of an appropriate casing or other measures may cause faults in other equipment. There are two categories of FCC mark:• Class A: For equipment that will be used exclusively in an industrial and commercial environment. • Class B: For equipment that will also be used in residential areas.
IGEL series UD2, UD3 and UD5 have been accredited the Energy Star 5.2 certifi cate by the Energy Protection Agency (EPA). Only the top 25% of the market fulfi l the criteria, ensuring the energy consumption is in accordance with the Energy Star 5.2 specifi cations. These specifi cations include: less than 15 Watt in idle mode and less than 2.7 Watt in Standby/sleep mode and Wake on LAN functionality. Also, power management is included in IGEL fi rmware for all operating systems.
IGEL thin clients with the TÜV/GS mark of conformity are checked with regard to the safety-related requirements of the low-voltage guideline of RWTÜV. In addition, the GS mark of conformity certifi es the high ergonomic requirements of all IGEL thin client products.
The “CE mark of conformity” stands for “Communauté Européenne” (European Community). IGEL Technology guarantees that the production of the IGEL thin clients complies with the “EMC” (electromagnetic compatibility) guidelines and that the low-voltage guideline applies to equipment safety. Within the framework of EMC testing, the CE mark guarantees that our products do not generate any electromagnetic interference and are adequately protected against external cross interference.
According to this EU regulation, the “Waste from Electrical and Electronic Equipment” (WEEE) directive, the manufacturers are responsible for the redemption and disposal of their old equipment. As one of the fi rst manufacturers IGEL offered immediate, cost-free (member states of the European Union only), and easy redemption service for thin clients purchased after 8/15/2005. With this, IGEL complies with the EU law for the disposal of old electronic equipment.
The RoHS directive (Restriction of the use of certain Hazardous Substances) requires companies to forgo the use of heavy metals such as lead, mercury, cadmium, chromium and brominated fl ame retardants in the production of electronic or electric equipment. Every IGEL thin client in the UD2, UD3, UD5 and UD9 series is being produced according to the RoHS European Union directive.
The European Union Regulation REACH (Registration, Evaluation, Authorisation and restriction of Chemicals) shall improve the protection of human health and the environment from the risks that can be posed by chemicals. IGEL fulfi ls this regulation by informing customers and partners about materials on the Candidate List of Substances of Very High Concern (SVHC) in our products in a concentration above 0.1% weight by weight (w/w).
38
IGEL UNIVERSAL DESKTOPS – THE GREEN ALTERNATIVE
For organizations looking to reduce their carbon footprint, electronic waste and energy bills, thin clients have strong credentials when compared with PCs.
The prestigious Fraunhofer Institute in Germany found that, even when the additional server electricity and datacenter air conditioning is factored in, thin clients can cut CO2 emissions by up to 77% compared with an average desktop PC when using 64 bit Windows Terminal Services (Citrix) for server-based desktop hosting. These energy savings can offer a 6-year or less payback on electrical energy costs alone (US Department of Energy commercial electricity costs per KWh 2009 in the NE United States). In addition to reducing CO2 and energy, thin clients generate 66 % less electrical waste. We were one of the fi rst thin client vendors world wide to ensure all our devices were WEEE and RoHS compliant. Every device bought in Europe can be recycled free of charge at end of life upon customer request.
In addition to reducing CO2 and energy, thin clients generate 66% less electrical waste. IGEL was one of the fi rst thin client vendors to ensure all our devices were WEEE and RoHS compliant. Every device bought in Europe can be recycled free of charge at end of life upon customer request.
Power consumption and potential savings with:
Thin client (autarkic): Ac-cess to Host or Internet (Cloud
Services)
Thin client to ac-cess a Windows
environment with 64 Bit Server OS without cooling
Thin client to ac-cess a Windows
environment with 64 Bit Server OS
with cooling
PC (Fat Client) with locally installed
Windows environ-ment and Terminal
emulation
Power consumption1 4.1 W 6.2 W 7.7 W 33.4 W
x per day (24 h incl. soft-off): 98.4 W 148.8 W 184.8 W 801.6 W
x per year (365 years)2 in kWh: 35.9 kW 53.3 kW 67.5 kW 293.6 kW
Power consumption3 per year for
· 100 workstations $ 958 $ 1,448 $ 1,799 $ 7,805
· 1,000 workstations $ 9,580 $ 11,482 $ 17,990 $ 78.052
Amount of CO2 emissions prevented per year4 with
· 1,000 workstations 145 t 134 t 127 t –
Percentage reduction in power, power cost
and CO2 emissions:
88% 81% 77% –
COMPARISON OF POWER CONSUMPTION BETWEEN THIN CLIENTS AND PCS
1 Average effective power over 24 hours including soft-off (source: Fraunhofer UMSICHT – Institute for Environmental, Safety and Energy Technology / IGEL Technology: Environmental Comparison of PC and Thin client Desktop Equipment 2011, http://it.umsicht.fraunhofer.de/TC2011); power consumption given for thin clients applies to the model IGEL UD3 LX: 19.1 W (operation) and 1.9 W (sleep)
2 220 working days, plus 145 days at soft-off3 Based on an electricity rate of $ 0.27 /kWh4 Production of one kWh of the German power mix releases 563 kg CO2 (source: The German Federal Environment Agency, March 2011) Conversion rate: €1 = $1.33 (October 05, 2011)
[email protected] | www.igel.com
A 2-year thin client hardware warranty for end customers (after date of delivery) comes as standard. After an online registration this warranty will be extended for 3 years to a 5-year warranty (IGEL UD2, UD3, UD5), or for 1 year to a 3-year warranty (IGEL UD9). The warranty upgrade does not cover any additional hardware options.
IGEL is a registered trademark of IGEL Technology GmbH. All hardware and software names are registered trade-marks of the respective manufacturers. Errors and omissions excepted. Subject to change without notice.
©05/2013 IGEL Technology 100-US-1-14
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