The bolts of Global BuildersThe nuts of Global Builders

The Nuts and Bolts of Global Builders and Team Leadership

The bolts of Global Builders

The nuts of Global Builders

First Things First - Meet the Staff!

Ryan Iafigliola – Director of International Field Operations

Allen Slabaugh– Global Builders Coordinator

Stacey Goolsby – Registrar

Sheilla Snell – Special Projects (Follow-up)

Meet Ryan Attends Americus Mennonite

Fellowship Led Habitat at Padua High

School (02-03) and University of Notre Dame (05-07)

A director of Inward Bound Cleveland (04-05)

Joined Fuller Center as Millard’s special assistant

Created Bike Adventure event Currently directs international

field operations Hold Bachelor’s in Business

from Notre Dame and a Master’s in Nonprofit Management from Eastern University

Meet AllenFrom Dalton, OHAttended Bluffton University

Played baseballServed with MVS two years

1st year with Habitat2nd year with Fuller Center

Led 4 Fuller Center Bicycle Adventures

Led 2014 GB trip to PeruLeading 2015 GB trip to

Ghana

Meet StaceyLived in Georgia all her lifeGraduated from Americus High School

1983Graduated from South Georgia Technical

College, Americus, Georgia in 1984Been at The Fuller Center for Housing

since 2008Volunteers with:

The Rylander TheatreAmericus-Sumter FCHPhoebe Sumter Medical CenterAmericus Literary Action, Inc.Friends of the Library

Has two cats: Liberty and Bradley

Meet the International Hosts (part 1)

Armenia: Gohar Palyan

El Salvador: Lisselot Franceschi

Ghana – Jones: Akoto-Lartey

Haiti – Grace: Jonny Jeune

Haiti – CDB: Jimmy

Dieudonne

Haiti – PignonGeral Joseph

Meet the International Hosts (part 2)

India: T.H. Lawrence

Nepal: Samuel Tamang

Nicaragua: Danilo Gutierrez Garcia &

Mirna Baez

Peru: Zenon Colque

Sri Lanka: Ranjan Fernando

Now That You’ve Met Everyone…

it’s time to learn what it takes to be a Global Builders Team Leader!

Characteristics of a Team LeaderInternational travel experienceExcellent communicatorPeople personReliable and follows-upDetail-orientedCan work with wide range of

personalitiesWell-connected and respectedHeart for the ministryCan serve as a face for the Fuller

CenterHandles stress well!Flexible, patient, and safe (oh my!)

Team Leader Responsibilities1. Setting up trip (dates, place, budgeting) 2. Paperwork and payments3. Recruiting4. Point of Contact5. Trip leading 6. Following-up

Note: Leading the trip might be the single biggest item, but it is only one of six responsibilities!

But I thought this was supposed to be FUN?It is! Hold on and you’ll see.

Step 1: Propose a TripContact: “Propose a Trip” form available from

www.fullercenter.org/global-builders Cool trick: www.globalbuilders.org also works

Form should be submitted by the team leader and includes:Location(s) you’re interested inOpen or closed teamTrip dates (precise or a range. 3-24 months in

advance)Estimated group size (minimum of 8 required)Information about Team Leader for our screening

purposesOption to receive GB promotion materials

Step 2: Budgeting and ConfirmationContact: Allen SlabaughOnce country location is selected, final trip dates

are confirmed with the hosting partnersGlobal Builders staff work with you to develop a

budgetIn Armenia, travel budget goes with Team Leader. As

such, the Team Leader is very involved with Fuller Center Armenia in the process

In most places, we prefer the “super simple” budgeting process: tell us how long you want to stay and we let you know the total price per person.

Trip confirmation email sent with all vital details – this email records our agreed-upon details

What’s in the trip fee?Country

donation Materials you

use that week Local staff effort Hires local labor

Trip Expenses Food Lodging In-country

transportation Related expenses

Home office fee Hat & t-shirt Emergency

medical ins. Bank and

credit card fees

Shipping Advertising

Optional: Team Leader subsidyContact: Allen SlabaughLeaders of open trips can increase per person

cost to subsidize their trip within limits. Final cost = Base cost + Team Leader SubsidyExample: Team Leader can ask for a $100

subsidy, causing a trip with $1,000 base cost to be posted as $1,100. Advantage: enables Team Leader to make more tripsDisadvantage: makes it more difficult to fill team as

prices riseAmount of increase can be no more than 20% of

the original price. (Ex: Trip with base cost of $1,000 cannot be priced more than $1,200.)

Price comparison: 3 Respected Orgs

Fuller Center Global Builders

Compassion International*

Habitat for Humanity

Global Village

Armenia $1,645 – 14 days $2,000 – 11 days

Sri Lanka $1,620 – 14 days $2,250 – 9 days

Haiti / DR $1,090 – 7 days $2,250–5 days $1,955 – 8 days

India $1,030 – 8 days $2,500 - 9 days $1,950 – 14 days

Nepal $1,290 – 10 days $2,370 – 15 days

Africa $1,980 – 13 days $3,200 – 10 days $2060 – 9 days

South America $945 – 7 days $4,300 – 10 days $2,000 – 9 days

Central America $920 – 7 days $2,650 – 7 days $1,830 – 8 days

*Compassion prices are listed on their website with air travel included, so a search from Atlanta to the country’s capital city or most major airport was used to deduct the estimated cost of airfare.

So you think that was FUN?We’ll get to that. A little patience. Sheesh.

Team Leader Responsibilities1. Setting up trip (dates, place, budgeting) 2. Paperwork and payments3. Recruiting4. Point of Contact 5. Trip leading6. Following-up

Once trip approved: Registration begins Contact: Stacey Goolsby Trip added to the Global Builders webpage and registration form. Each participant (including the Team Leader!) must register

online: (fullercenter.org/globalbuilders)Team Leader will receive a copy of each applicant’s registration

automatically when it is submitted Team leader must recruit! More on that later.

Roster approval Closed teams: leader sends Stacey the roster as soon as it is ready.

Stacey then immediately confirms each applicant upon their registration.

Open teams: leader must contact (email or call) each applicant within 48 hours and screen them to determine if they want the applicant on their team. They must then notify the participant and Stacey of their decision. If confirmed, Stacey will send them a formal confirmation email.

Open teams: as with closed teams, leader sends Stacey a list of pre-approved names, if they have in mind who might be registering.

Payments and Waivers Contact: Stacey Goolsby Non-refundable $400 trip deposit due right away (2 weeks) once

confirmed for a trip. All payments and waivers are due 45 days before the trip.

Those failing to submit payments and waivers by the deadline will be charged late fees. We offer a 2-week grace period that ends 30 days before the trip.

Team Leaders must help get participants to meet these obligations. Need current passport numbers before 45 day deadline.

Waivers now able to be signed electronically! Or on paper. Link to waiver now included as part of registration process. We can also send you printable waivers that you mail to us. Printed waivers’ witness line must be completed and signed. First and last name must be signed otherwise the waiver is not valid. Special notes: Some locations require additional waivers for our

partner organizations, and for minors a parent and the minor must both sign the online waiver.

Final registration mechanicsContact: Stacey GoolsbyTeam Leader helps collect flight details in the official flight

spreadsheet that we provide and sends them to Stacey. We register all participants with the U.S. State DepartmentShortly before trip, Stacey sends team leader…

Trip roster with contact info, allergies, etc. Insurance cards...these should be printed and carried with you

throughout the entire trip. And bring a copy to give each team member to be able to carry their own. Insurance for additional days in country can be bought for $3 a day

T-shirts and hats Emergency contact information (sent to whole team) Printed evaluation forms (includes return envelope) Country Champions post cards Guidebook – this is also sent in your registration confirmation

email

Please don’t tell me you thought that was FUN…

But what about this…


Recruiting!It is the team leader’s responsibility to fill the

team!We help as we’re able through various activities

we take to promote the program and our website, including over $30,000 in Google ads (paid for entirely by a special grant)

We’ll go more in depth during the Recruiting and Fundraising session.


Point of ContactContact: Host country and Allen or RyanWe sent 500+ people around the world last year.

How can we possibly coordinate all those details??Answer: We Can’t!

The team leader plays key role as primary communicator between team and host country/GB program.

Team leader must coordinate flight arrivals/departures.Must meet arrival and departure guideline by

countryEarly or late arrival must be pre-approved

Point of ContactTeam leaders help set and manage the

team’s expectations – crucial!Each site’s leader communicates differently.

Learn (or ask us) their favorite style: email? Phone? Skype?

When writing to country hosts, copy Allen or Ryan to your emails, and keep us appraised of your discussions


Trip Leading

THE FUN PART!!

Trip LeadingContact: Host countryLeading a team is not easy, but we want and expect it to be

an enjoyable experience! Work hard. Interact with the locals and learn about the culture Learn about your teammates Help balance work and R&R. Stay positive. Keep those two team members from arguing. Think ahead to the next step. Communicate! If carrying cash for the team, keep receipts and track expenses.

Learn more about this tomorrow Sarah Spier – Crossing Cultural Barriers Wanda Smith– Team Dynamics


Final tips: Follow-upAfter your trip, if you have information that

would be helpful to add to the Guidebook or to this orientation, please tell us!This work rides on the shoulders of volunteers.

We need you!Your trip leader should give you an

evaluation. The leader can collect them, or feel free to send it to us directly.

Email: [email protected]: (229) 924 - 2900

mailto:[email protected]

Final tips: Give it long-term impact“I feel changed. I don’t want to go home and

act like this never happened.” “I don’t want to stop helping this community,

even though I need to leave. I care about my new friends and want to do more.”

Most people have feelings like these. But these goals can be super-hard to fulfill after you get home!

So we created a program to help: Country Champions

Country Champions: The post cardThe team leader brings a very important

Country Champions post card for each person.The cards invite you to take two steps

1. Give sustainable support to the local work (monthly giving)

2. Write down one personal change you want to make because of the trip

Front Back

Country Champions: Monthly donorThe gifts will be used specifically for the work in

that country. Monthly gifts provide a sustainable and

predictable way to continue the progress, even when visitors are not there.

The opportunity you had to visit this place of need was rare. Who else would be more likely to help this community than you?

Monthly gifts of any amount help, the important thing is the total number of people participating.Start thinking about this even before you leave!You will be able to indicate what you want to do on

the post card.

Country Champions: Personal changeDon’t just feel changed, actually do something

differently.The post card offers a chance to write down your goal

and tell others (us) what you intend to do – those are two BIG steps that make it far more likely that you will follow-through on the change you want to make.

Examples of personal changes are endless. Some examples include:Volunteering with a local ministry (Fuller Center or

otherwise)Changing how you spend your timeAltering your spending habitsSimplifying your life from your stuffHelping immigrant communities in your own backyardTaking on new hobbies

Country Champions visual: How we used to view trips

Country Champions visual:What we now remember to include


YOU DID IT!

Now, repeat!

More that 80% of our groups take return trips

with us.

Now wasn’t that FUN?We tried to tell you…

Documents

The bolts of Global BuildersThe nuts of Global Builders