The Nuts and Bolts of Global Builders and Team Leadership
The bolts of Global Builders
The nuts of Global Builders
First Things First - Meet the Staff!
Ryan Iafigliola – Director of International Field Operations
Allen Slabaugh– Global Builders Coordinator
Stacey Goolsby – Registrar
Sheilla Snell – Special Projects (Follow-up)
Meet Ryan Attends Americus Mennonite
Fellowship Led Habitat at Padua High
School (02-03) and University of Notre Dame (05-07)
A director of Inward Bound Cleveland (04-05)
Joined Fuller Center as Millard’s special assistant
Created Bike Adventure event Currently directs international
field operations Hold Bachelor’s in Business
from Notre Dame and a Master’s in Nonprofit Management from Eastern University
Meet AllenFrom Dalton, OHAttended Bluffton University
Played baseballServed with MVS two years
1st year with Habitat2nd year with Fuller Center
Led 4 Fuller Center Bicycle Adventures
Led 2014 GB trip to PeruLeading 2015 GB trip to
Ghana
Meet StaceyLived in Georgia all her lifeGraduated from Americus High School
1983Graduated from South Georgia Technical
College, Americus, Georgia in 1984Been at The Fuller Center for Housing
since 2008Volunteers with:
The Rylander TheatreAmericus-Sumter FCHPhoebe Sumter Medical CenterAmericus Literary Action, Inc.Friends of the Library
Has two cats: Liberty and Bradley
Meet the International Hosts (part 1)
Armenia: Gohar Palyan
El Salvador: Lisselot Franceschi
Ghana – Jones: Akoto-Lartey
Haiti – Grace: Jonny Jeune
Haiti – CDB: Jimmy
Dieudonne
Haiti – PignonGeral Joseph
Meet the International Hosts (part 2)
India: T.H. Lawrence
Nepal: Samuel Tamang
Nicaragua: Danilo Gutierrez Garcia &
Mirna Baez
Peru: Zenon Colque
Sri Lanka: Ranjan Fernando
Now That You’ve Met Everyone…
it’s time to learn what it takes to be a Global Builders Team Leader!
Characteristics of a Team LeaderInternational travel experienceExcellent communicatorPeople personReliable and follows-upDetail-orientedCan work with wide range of
personalitiesWell-connected and respectedHeart for the ministryCan serve as a face for the Fuller
CenterHandles stress well!Flexible, patient, and safe (oh my!)
Team Leader Responsibilities1. Setting up trip (dates, place, budgeting) 2. Paperwork and payments3. Recruiting4. Point of Contact5. Trip leading 6. Following-up
Note: Leading the trip might be the single biggest item, but it is only one of six responsibilities!
But I thought this was supposed to be FUN?It is! Hold on and you’ll see.
Step 1: Propose a TripContact: “Propose a Trip” form available from
www.fullercenter.org/global-builders Cool trick: www.globalbuilders.org also works
Form should be submitted by the team leader and includes:Location(s) you’re interested inOpen or closed teamTrip dates (precise or a range. 3-24 months in
advance)Estimated group size (minimum of 8 required)Information about Team Leader for our screening
purposesOption to receive GB promotion materials
Step 2: Budgeting and ConfirmationContact: Allen SlabaughOnce country location is selected, final trip dates
are confirmed with the hosting partnersGlobal Builders staff work with you to develop a
budgetIn Armenia, travel budget goes with Team Leader. As
such, the Team Leader is very involved with Fuller Center Armenia in the process
In most places, we prefer the “super simple” budgeting process: tell us how long you want to stay and we let you know the total price per person.
Trip confirmation email sent with all vital details – this email records our agreed-upon details
What’s in the trip fee?Country
donation Materials you
use that week Local staff effort Hires local labor
Trip Expenses Food Lodging In-country
transportation Related expenses
Home office fee Hat & t-shirt Emergency
medical ins. Bank and
credit card fees
Shipping Advertising
Optional: Team Leader subsidyContact: Allen SlabaughLeaders of open trips can increase per person
cost to subsidize their trip within limits. Final cost = Base cost + Team Leader SubsidyExample: Team Leader can ask for a $100
subsidy, causing a trip with $1,000 base cost to be posted as $1,100. Advantage: enables Team Leader to make more tripsDisadvantage: makes it more difficult to fill team as
prices riseAmount of increase can be no more than 20% of
the original price. (Ex: Trip with base cost of $1,000 cannot be priced more than $1,200.)
Price comparison: 3 Respected Orgs
Fuller Center Global Builders
Compassion International*
Habitat for Humanity
Global Village
Armenia $1,645 – 14 days $2,000 – 11 days
Sri Lanka $1,620 – 14 days $2,250 – 9 days
Haiti / DR $1,090 – 7 days $2,250–5 days $1,955 – 8 days
India $1,030 – 8 days $2,500 - 9 days $1,950 – 14 days
Nepal $1,290 – 10 days $2,370 – 15 days
Africa $1,980 – 13 days $3,200 – 10 days $2060 – 9 days
South America $945 – 7 days $4,300 – 10 days $2,000 – 9 days
Central America $920 – 7 days $2,650 – 7 days $1,830 – 8 days
*Compassion prices are listed on their website with air travel included, so a search from Atlanta to the country’s capital city or most major airport was used to deduct the estimated cost of airfare.
So you think that was FUN?We’ll get to that. A little patience. Sheesh.
Team Leader Responsibilities1. Setting up trip (dates, place, budgeting) 2. Paperwork and payments3. Recruiting4. Point of Contact 5. Trip leading6. Following-up
Once trip approved: Registration begins Contact: Stacey Goolsby Trip added to the Global Builders webpage and registration form. Each participant (including the Team Leader!) must register
online: (fullercenter.org/globalbuilders)Team Leader will receive a copy of each applicant’s registration
automatically when it is submitted Team leader must recruit! More on that later.
Roster approval Closed teams: leader sends Stacey the roster as soon as it is ready.
Stacey then immediately confirms each applicant upon their registration.
Open teams: leader must contact (email or call) each applicant within 48 hours and screen them to determine if they want the applicant on their team. They must then notify the participant and Stacey of their decision. If confirmed, Stacey will send them a formal confirmation email.
Open teams: as with closed teams, leader sends Stacey a list of pre-approved names, if they have in mind who might be registering.
Payments and Waivers Contact: Stacey Goolsby Non-refundable $400 trip deposit due right away (2 weeks) once
confirmed for a trip. All payments and waivers are due 45 days before the trip.
Those failing to submit payments and waivers by the deadline will be charged late fees. We offer a 2-week grace period that ends 30 days before the trip.
Team Leaders must help get participants to meet these obligations. Need current passport numbers before 45 day deadline.
Waivers now able to be signed electronically! Or on paper. Link to waiver now included as part of registration process. We can also send you printable waivers that you mail to us. Printed waivers’ witness line must be completed and signed. First and last name must be signed otherwise the waiver is not valid. Special notes: Some locations require additional waivers for our
partner organizations, and for minors a parent and the minor must both sign the online waiver.
Final registration mechanicsContact: Stacey GoolsbyTeam Leader helps collect flight details in the official flight
spreadsheet that we provide and sends them to Stacey. We register all participants with the U.S. State DepartmentShortly before trip, Stacey sends team leader…
Trip roster with contact info, allergies, etc. Insurance cards...these should be printed and carried with you
throughout the entire trip. And bring a copy to give each team member to be able to carry their own. Insurance for additional days in country can be bought for $3 a day
T-shirts and hats Emergency contact information (sent to whole team) Printed evaluation forms (includes return envelope) Country Champions post cards Guidebook – this is also sent in your registration confirmation
Please don’t tell me you thought that was FUN…
But what about this…
Team Leader Responsibilities1. Setting up trip (dates, place, budgeting) 2. Paperwork and payments3. Recruiting4. Point of Contact 5. Trip leading6. Following-up
Recruiting!It is the team leader’s responsibility to fill the
team!We help as we’re able through various activities
we take to promote the program and our website, including over $30,000 in Google ads (paid for entirely by a special grant)
We’ll go more in depth during the Recruiting and Fundraising session.
Team Leader Responsibilities1. Setting up trip (dates, place, budgeting) 2. Paperwork and payments3. Recruiting4. Point of Contact 5. Trip leading6. Following-up
Point of ContactContact: Host country and Allen or RyanWe sent 500+ people around the world last year.
How can we possibly coordinate all those details??Answer: We Can’t!
The team leader plays key role as primary communicator between team and host country/GB program.
Team leader must coordinate flight arrivals/departures.Must meet arrival and departure guideline by
countryEarly or late arrival must be pre-approved
Point of ContactTeam leaders help set and manage the
team’s expectations – crucial!Each site’s leader communicates differently.
Learn (or ask us) their favorite style: email? Phone? Skype?
When writing to country hosts, copy Allen or Ryan to your emails, and keep us appraised of your discussions
Team Leader Responsibilities1. Setting up trip (dates, place, budgeting) 2. Paperwork and payments3. Recruiting4. Point of Contact 5. Trip leading6. Following-up
Trip Leading
THE FUN PART!!
Trip LeadingContact: Host countryLeading a team is not easy, but we want and expect it to be
an enjoyable experience! Work hard. Interact with the locals and learn about the culture Learn about your teammates Help balance work and R&R. Stay positive. Keep those two team members from arguing. Think ahead to the next step. Communicate! If carrying cash for the team, keep receipts and track expenses.
Learn more about this tomorrow Sarah Spier – Crossing Cultural Barriers Wanda Smith– Team Dynamics
Team Leader Responsibilities1. Setting up trip (dates, place, budgeting) 2. Paperwork and payments3. Recruiting4. Point of Contact 5. Trip leading6. Following-up
Final tips: Follow-upAfter your trip, if you have information that
would be helpful to add to the Guidebook or to this orientation, please tell us!This work rides on the shoulders of volunteers.
We need you!Your trip leader should give you an
evaluation. The leader can collect them, or feel free to send it to us directly.
Email: [email protected]: (229) 924 - 2900
Final tips: Give it long-term impact“I feel changed. I don’t want to go home and
act like this never happened.” “I don’t want to stop helping this community,
even though I need to leave. I care about my new friends and want to do more.”
Most people have feelings like these. But these goals can be super-hard to fulfill after you get home!
So we created a program to help: Country Champions
Country Champions: The post cardThe team leader brings a very important
Country Champions post card for each person.The cards invite you to take two steps
1. Give sustainable support to the local work (monthly giving)
2. Write down one personal change you want to make because of the trip
Front Back
Country Champions: Monthly donorThe gifts will be used specifically for the work in
that country. Monthly gifts provide a sustainable and
predictable way to continue the progress, even when visitors are not there.
The opportunity you had to visit this place of need was rare. Who else would be more likely to help this community than you?
Monthly gifts of any amount help, the important thing is the total number of people participating.Start thinking about this even before you leave!You will be able to indicate what you want to do on
the post card.
Country Champions: Personal changeDon’t just feel changed, actually do something
differently.The post card offers a chance to write down your goal
and tell others (us) what you intend to do – those are two BIG steps that make it far more likely that you will follow-through on the change you want to make.
Examples of personal changes are endless. Some examples include:Volunteering with a local ministry (Fuller Center or
otherwise)Changing how you spend your timeAltering your spending habitsSimplifying your life from your stuffHelping immigrant communities in your own backyardTaking on new hobbies
Country Champions visual: How we used to view trips
Country Champions visual:What we now remember to include
Team Leader Responsibilities1. Setting up trip (dates, place, budgeting) 2. Paperwork and payments3. Recruiting4. Point of Contact 5. Trip leading6. Following-up
YOU DID IT!
Now, repeat!
More that 80% of our groups take return trips
with us.
Now wasn’t that FUN?We tried to tell you…